Business Plan Presentation to Palm Drive Health Care District Board of Directors January 26, 2015 Agenda for Today’s Meeting • Overview/ Executive Summary of Business Plan Hino – • Introduction of Sonoma West Medical Center Team Details of the Business Plan Hino – R. Governance R. Contributors To the Plan • Jim Maresca • Alan Bernstein, MD • Sandra DeBella Bodley • Kathy Norris • Raymond Hino • Gail Thomas • Jim Gude, MD • Tom Boag • Dan Smith • Kurt Hoffman • Glenn Minervini-Zick • Beth Deutsch Plan Overview/ Executive Summary What’s Going to Be Different About Sonoma West Medical Center • • • New Outpatient Service Lines for Urology, Endocrinology, Rheumatology, and Integrative Medicine No Wait Emergency Department Cloud based Electronic Medical Record System Introduction of SWMC Team • Raymond T. Hino, MPA, FACHE • Glenn Minervini-Zick Interim CFO • James Gude, MD CMO • To Be Determined Chief of Staff • David Yarbrough, RN, BS, MS, JD • John Rinset Staff/Support Svcs CEO Interim COO/CNO Interim Med Plan Overview/Executive Summary Obligations of Sonoma West Medical Center • • • Re-Open Palm Drive Hospital under new name of Sonoma West Medical Center Comply with Federal, State and Accreditation Requirements for General Acute Care Hospital Comply with Federal, State and Accreditation Requirements for Additional Services to include: Emergency Department, Plan Overview/Executive Summary Obligations of Sonoma West Medical Center • • Staff Sonoma West Medical Center, according to State and Federal requirements with a competitive wage and benefits structure Bill, collect and retain all patient accounts receivable, Federal, State revenues (e.g. Intergovernmental Transfers, AB 915 Supplemental Funds, HITECH) Plan Overview/Executive Summary Obligations of Palm Drive Health Care District • • • Cooperate with SWMC to bring Palm Drive Hospital up to SB 1953 (Hospital Seismic Safety Law) Compliance for NPC2 requirements Maintain Hospital License Approve Physician Appointments and Reappointments, following a thorough vetting of physician applications by Plan Overview/Executive Summary SWMC & PDHCD Agree to: • • Enter into a Management Agreement between Sonoma West Medical Center, Inc & Palm Drive Health Care District (5 year term + Two additional 5 year terms) Work together on a Chapter 9 Bankruptcy Exit Plan Details of the Business Plan Details of the Business Plan Governance • SWMC Directors are selected for business and/or health care knowledge, community involvement, governance skills and related experience. • Initial SWMC Board Officers for Year 1 are as follows: • Dan Smith, Chair • Raymond Hino, President & CEO Details of the Business Plan Governance • PDHCD Invited to Add Up to 2 District Board Directors, if desired and approved by District Counsel • SWMC Board to Meet Monthly in Open Session Meetings • SWMC Board to Appoint Initial SWMC Finance Committee • Mary Ely, Treasurer/ Finance Committee Chair Details of the Business Plan Services • General Acute Care Hospital Required License Services • Outpatient Institutes • No Wait Emergency Service • Intensive Care Unit • Hospitalist Service Upgraded Inpatient Services • Specialists on Site and Through Telemedicine • Accredited Continuing Medical Education • Inviting Private Rooms for All Patients • Organic Food on Menu • Integrative Medicine • Room for Relatives 15 Outpatient Medical and Surgical Services • • • • • • Orthopedic Surgery Urology Minimally Invasive Spine Surgery Neurology Endocrinology Rheumatology 16 No Wait Emergency Room • • • The No Wait ER is 1 example of the emphasis that SWMC intends to implement to improve medical services and increase patient satisfaction. A June 30, 2014 Impact Assessment by Coastal Valleys EMS agency concluded that 20-22 patients per day will travel to Santa Rosa. CVEMS supports efforts to re- Intensive Care Unit • • • • 5 bed Unit Staffed According to Title 22 Regulations The ICU Medical Director is Dr. Jim Gude, a Board Certified Intensivist Covered by On sight Day Hospitalist Coverage and Telemedicine Coverage at Night Hospitalist Service • • Led by Shelleen Denno, MD, an experienced and well known internist and hospitalist in Santa Rosa Hospitalists enhance the performance of hospitals by providing prompt and complete attention to all patient care needs New Telemedicine Programs – Array of Specialty Services Capable of Handling Complex Cases – Stroke Intervention – Research Support – High Acuity Medicine 20 Patient Education Center • Single Point of Contact with Patients for phone communication, e-mails and visits • Critical for Coverage Verification • Interfaces with Case Managers • Important Physician Liaison Service Specialty Institutes • • The term “Institute” is a popular label that Hospitals and Doctors currently use to describe an integrated medical delivery system (doctors and hospitals working together). SWMC is using the label to describe new outpatient and inpatient Service Lines (Urology, Neurology, Endocrinology, Rheumatology) Specialty Institutes Services to be Provided by SWMC to Institute Doctors • Practice Site • Non-professional staff • Practice Management • Billing and Collections Specialty Institutes SWMC Institutes • Bollinger Orthopedic and Sports Medicine Institute • Pereira Brain and Spine Institute • Bretan Urology Institute • Integrative Medicine Institute Financial Strategy • • • Recruit Specialists in Clinical Care Specialties where demand exceeds supply (Neurology, Endocrinology, Rheumatology, Integrative Medicine) Manage Cost Structure (FTE management, supply expenses, outsource when services can be provided more efficiently by outside resources) Revenue Cycle Management (Increase collections from Palm Drive Historical performance) Marketing Marketing The goal of Sonoma West Medical Center is to maximize revenue through the following Four Strategy Initiatives, using data driven metrics and constantly evaluating effects on profitability: – Branding Identification – Acquisition – Retention – Physician of New Patients of Former Palm Drive Hospital Patients Alignment (through Institutes) www.sonomawesthealth.org www.sonomawesthealth.org Marketing New Health Plans Start Up Capital Requirements Total Capital Required to Open Hospital Million* $11.4 Sources of Capital Philanthropy ($5.0 Million Pledged, Committed) Million** Palm Drive Health Care District $9.0 Financial Projections Glenn Minervini-Zick, Interim CFO David Yarbrough, RN, BS, MS, JD, Interim COO/CNO