History of EMS Past, Present, Future Jeff Dostalek EMS Instructor, NREMT-P Introduction EMS System Development History of EMS Role of the Paramedic today versus the “ambulance driver” of yesterday Paramedic professional responsibilities to enhance their ability to provide quality service Licensure, Certification, Credentialing Objectives Describe benefits of continuing education Medical Direction List the benefits of professional association membership Introduction The public perception of you is based on – TV and articles – Your treatment of their loved ones Continuing education is a must Treat everyone with respect and dignity How far have we come EMS System Development • 1485 First use of an ambulance. Transport only • 1926 • Service started similar to present day • 1800s First use of and ambulance/attendant to care for injured on site • 1940 • EMS turned over to fire and police department • No set standard of care The 20th Century and Modern Technology EMS Made major strides after WWII – Bringing hospital to filed gave patients a better chance for survival – Korean War First use of helicopter M*A*S*H* Units The 20th Century and Modern Technology 1956 – Mouth-to-Mouth resuscitation developed Late 1950s/early 1960s – Focused shifted to bring hospitals to patients – MICU developed The 20th Century and Modern Technology 1965: “The White Paper” released – Finding included: Lack of uniform laws and standards Poor-quality equipment Lack of communication Lack of training The 20th Century and Modern Technology “The White Paper: finding outlined 10 critical points for EMS Systems – Led to national Highway Safety Act – Created US Department of Transportation 1968 – Training Standards implemented – 9-1-1 created The 20th Century and Modern Technology 1969 – First true Paramedic program – Standards for ambulance design and equipment 1970 – NREMT began The 20th Century and Modern Technology 1970s (cont’d) – 1971: Emergency Care and Transportation of the Sick and Injured published by AAOS – 1973: Emergency Medical Services Act – 1977: First National Standard Curriculum for Paramedics developed by US DOT The 20th Century and Modern Technology 1980s/1990s – Number of trained personnel grew – NHTA developed 10 system elements to help sustain EMS System – Responsibility for EMS transferred to the stated – Major legislative initiatives Licensure, Certification, and Registration Certification examination – Ensure all health care providers have the same basic level of knowledge and skill – Once you pass certification you can apply for state licensure Licensure, Certification, and Registration Licensure – How states control who practice – Also known as certification or credentialing – Unlawful to practice without license Holding a license shows you: – Completed initial education – Met the requirement to achieve the license Licensure, Certification, and Registration Reciprocity – Certification granted from another State/agency – Requirements: Hold a current state certification Be in good standing National Registry certification The EMS System Network of coordinated services that provide care to the community The public needs to be taught how to: – Recognize emergencies – Activate the EMS System – Provide basic care The EMS System Patient outcomes are determined by: – Bystander care – Dispatch – Response – Pre-hospital care – Transportation – ER Care – Definitive care and Rehabilitation The EMS System Dispatcher – Usually the publics first contact – Training level varies from State to State Scene may differ from what dispatcher relays The EMS System As a paramedic, you must: – Develop care plan – Decide on transportation mode – Determine receiving facility – Be active in your community Levels of Education EMS System function from a federal to local level – Federal: National EMS Scope of Practice Model – State: Licensure – Local: Medical Director decides day to day limits Levels of Education The national guideline designed to create more consistent delivery of EMS nationally. 2009: national EMS Education Standard – NREMT provides a national standard for testing and certification The Dispatcher Plays a critical role – Receives and enters information – Interprets it – relays it to appropriate service – Pre-arrival instructions Emergency Medical Responder (EMR) Formerly “First responder” Requirements vary by state Should be able to: – Recognize seriousness of condition – Provide basic first aid – Relay information EMT Formerly EMT Basic Primary provider level in many systems Most populous level in the system Advance EMT (AEMT) Formerly EMT-I Trained in: – More advanced Pathophysiology – Some advanced procedures Initially developed in 1985 – Major revision in 1999 Paramedic Highest Level to be nationally certified – 1999: Major revision to curriculum to increase level of training and skills Even if independently licensed, you must: – Function under the guidance of physician – Be affiliated with a paramedic level service Paramedic Education Initial education – Most states based on National EMS Education Standards – States require varying hours of educations national Average: 1,000-1,500 hours Paramedic Education Continuing Education – Most states require proof of hours – Attend conferences and seminars – Read EMS journals – Get involved in post run review Continuing Education Maintenance of core knowledge and skills Expansion of knowledge and skills Awareness of advances in profession Forms of CEU are many Working With Other Professionals Hospital Staff – Become familiar with the hospital; – The best patient care occurs when emergency care providers have a close rapport with staff ASK QUESTIONS Health Care Professional Conform to professional standards Provide quality patient care Instill pride in the profession Strive for high standards Earn respect of others Societal expectations on & off duty Position of public trust Unprofessional conduct tarnishes the profession, the service, and you Image and Behavior Working With Other Professionals Public safety agents – Some have EMS Training Can better perform certain functions than you – Interagency cooperation benefits patients Working With Other Professionals Continuity of care – the community has expectation of EMS – Focus on prevention – You will interact with many professional groups Understand your role, as well as others EMS Group Involvement National, state, regional, and local Development, education, implementation and setting standards for EMS NREMT: verifies competency and reciprocity Wisconsin: – DHS EMS Advisory Board – WEMSA STAC / RTAC – PSOW WTCS – WPS,Inc. Others ? Primary Responsibilities Preparation Response to scene Scene assessment Patient assessment Recognition of injury or illness Management Appropriate disposition Patient transport and transfer of care Documentation Return to service Professionalism Standards of conduct and performance established by the profession You will be measured by: – Standard, competencies, and education requirments – Performance parameters – Adherence to a “Code of Ethics” Professionalism You are in a highly visible role in your community You must: – Instill confidence – Establish and maintain credibility – Show concern for your patients Professionalism Your appearance is of utmost importance Present a professional image and treat colleagues with respect. – Arguing with colleagues is inappropriate – Raising issues at the appropriate time and place Professional Attributes of the Paramedic Integrity Empathy Self-motivation Appearance and Personal Hygiene Self confidence Excellent communications Time management Teamwork Diplomacy Respect Patient Advocacy Careful delivery of service Roles and Responsibilities Teach the community about injury prevention and illness – Appropriate use of EMS – CPR Training – Influenza and pandemic issues – Campaign for EMS system Medical Direction paramedic carry out advanced skills – Must take direction from medical directors Medical Director may perform many roles – Educate and train – Recommend new personnel or equipment – Develop protocols, guidelines, and QA Medical Direction Roles of the Medical Director (cont) – Provide input for patient care – Interface between EMS and other agencies – Advocate for EMS Medical Direction (Medical Control) Online – Provides immediate and specific patient care resources – Allows for continues quality improvement – Can render on-scene care assistance Offline – Allows for the development of: Protocols or guidelines Standing orders Procedures Training Improving System Quality Goal: evaluating and improving patient care Continuous Quality Improvement Quality Assurance Improving System Quality Continues quality improvement (CQI) – Tools to continually evaluate care – Quality Control – Process of assessing current practice looking for ways to improve – Dynamic Process Improving System Quality Review ambulance runs when possible Focus of CQI is improving care CQI can be peer review: – Be professional – Should be a constructive process Improving System Quality CQI programs helps prevent problems by: – Evaluating day-to-day operations – Identify possible stress points Look for ways to eliminate human error: – Ensure adequate lighting – Store medications properly Improving System Quality Ways to eliminate human error – Be careful when handing patients off – Three sources of errors Rules-based failure Knowledge-based failure Skills-based failure Improving System Quality Ways to eliminate human error (cont’d) – Agencies need clear protocols – Be aware of your environment – Ask yourself “Why am I doing this” – Use cheat sheet – Be conscientious of protocols Patient Safety 1996 Institute of Medicine – Launched efforts to improve patient safety and quality of care. – At least 44,000 and may up to 98,000 people die in hospital each year as a result of medical errors Highest Risk for EMS Ambulance Crashes Dropping Patients Hand-off Communication issues Medication issues Poor sterile technique Airway issues Spinal Immobilization Preventing Medical Errors Look-alike, Sound-alike Medication Patient identification Communication on hand-off Perform correct procedures Medication accuracy Pulling tubes and line Using proper technique Proper Hand hygiene Preventing Medical Error in EMS Environmental methods – Clear-established protocols – Sufficient lighting for procedures and assessment – Performing patient care duties with minimal interruptions – Organizing and packaging drugs – Securing equipment in patient care compartments. Preventing Medical Error in EMS (cont’d) Individual methods – Reflection in actions – Question assumptions – Reflection bias – Use decisions aids – Ask for help Summary Ambulance corps were developed in WW II to transport and rapidly care for solders Helicopter implemented during the Korean War Summary 1966 the National Academy of Sciences and the National Research Council released the “The White Paper” Paramedics must be licensed before performing any function Summary Standards for pre-hospital care are regulated by state law and State EMS offices Four levels of training – First Responder – EMT – Advance EMT – Paramedic Summary Paramedics should be familiar with: – Roles of other health care providers – Continuing education requirements – Medical Control – Code of ethics – Professional attributes of a health care provider – Quality Assurance – Patient safety consideration EMS Star of Life Detection Reporting Response On Scene Care Care in Transit Transfer to Definitive Care