911 PST Overview 2 Law Enforcement Stressing out Rescue Coming over the airwaves In the com center $100 $100 $100 $100 $100 $200 $200 $200 $200 $200 $300 $300 $300 $300 $300 $400 $400 $400 $400 $400 $500 $500 $500 $500 $500 Event that is currently taking place and requires an immediate response What is In-progress call? These involve disputes between private individuals or disputes involving contractual matters and are penalized by fines, forfeitures, or some other non-criminal sanction . What is Civil Complaints? A voluntary partnership between law enforcement agencies, broadcasters, transportation agencies, and the wireless industry, to activate an urgent bulletin in the most serious childabduction cases What is the Amber Alert Program? Scene hazards, weapons, number of people involved, nature of incident/threat, history of premise. What are officer safety issues? An incident that has already occurred and is over What is a Past Event? A physical, mental or emotional factors that cause bodily or mental tension What is Stress? The effect of long-term mental stress is known as What is “burnout”? What is your wager? A structured process for managing the stress involved in a critical incident that may include group or individual debriefing where participants share experiences and emotions and are provided referrals if additional help is required. What is Critical Incident Stress Management (CISM) ? Any stress associated with pleasant experiences or positive emotions What is Eustress? Any factor with the potential to produce stress . What is a stressor? A non-invasive level of emergency medical care provided by emergency medical technicians and paramedics used to treat patients with illness or injury. What is Basic Life Support (BLS)? An incident where the number and severity of casualties exceeds the capability of the responders’ initial resources. What is a Multi-casualty incident (MCI)? A type of hospital that provides surgeons and other medical personnel and equipment to provide care for severely injured patients around the clock What is a Trauma Center ? A certified healthcare provider who is trained to treat and transport victims of emergencies. Provides basic life support to victims. What is an Emergency medical technician (EMT)? Emergency medical care that involves invasive procedures, such as cardiac monitoring, administration of intravenous (IV) fluids, and advanced airway adjuncts. This care will be provided by paramedics. What is Advanced Life Support (ALS)? Hand-held two-way radios small enough for a responder to carry at all times What are Portable Radios? ALI What is Automatic Location Identifier? A device giving people the ability to type a conversation instead of speaking What is TDD? These are permanently mounted in the station or remote transmitter site. What are Base station radios? What is your wager? Operated by dispatch centers who reside on the system by utilizing shared frequencies, console patches and connecting dispatch centers, provided by the state of Florida for all public safety disciplines and is a statewide voice over internet protocol What is Florida Interoperability Network (FIN)? Automated voice system used to collect audio recordings as permanent records that may be used in criminal or civil actions. What is a recording system? Responsible for answering incoming Calls and classifying as law, fire or EMS. What is a call taker? Search engines that provide accurate locations based on physical address and/or longitude/latitude coordinates. What ? 911/ incoming phone lines, radio consoles, CAD, Teletype, communications personnel What are components of a communications center? Responsible for receiving and transmitting pertinent information, tracking responders, vehicles, equipment and recording other information. What is a dispatcher? Final Jeopardy What is your wager? A 24/7/365 emergency call center that provides immediate information and assistance to anyone involved in a chemical or hazardous material incident around the globe. What is CHEMTREC?