Budgeting Camille Bash, CPA, FHFMA, MBA, MA Director of Finance Doctors Community Hospital March 30, 2012 Discussion Outline • Budget Landscape • Board Strategic Goals • Budget Timeline • Components of an Operating Budget • Benchmarks and Development • Capital Planning • Cash Flow Budget • Board Presentation 1 Impact of Global Economic Crisis • Healthcare providers across the nation facing tremendous financial pressures – Operating revenues severely constrained by shortfalls in volume growth – This includes Maryland hospitals and physicians • Strategic spending priorities still exist (i.e. capital, physicians, info technology) • Healthcare reform/affordability is in the spotlight. – Cost reduction has become a national priority. 2 Healthcare Reform Landscape Near-Term Maryland Environment: • HSCRC constraining hospital rate increases – Maryland state budget still under stress – Medicaid expansion greater than anticipated • HSCRC deploying many new methodologies – – – – – Admission-Readmission Revenue (ARR) payment structure (32 hospitals) Total Patient Revenue (TPR) payment structure (10 hospitals) Observation / 1 Day Stays Outpatient case mix system (not the CPV) Potentially preventable complications Longer-Term: (Federal Reform) • Introduction of new incentive payment systems – Patient centered medical homes , Medicare accountable care, bundled payments • State has embraced healthcare reform – Maryland rate setting system will continue to evolve at an accelerated pace 3 Discussion Outline • Budget Landscape • Board Strategic Goals • Budget Timeline • Components of an Operating Budget • Benchmarks and Development • Capital Planning • Cash Flow Budget • Board Presentation 4 What they’re talking about in the Boardroom? • Strategic Initiatives – New programs, services, technology – Physician integration • Quality, Customer Satisfaction, Patient Safety • Community Wellness • Motivated Workforce – Satisfaction – Wage rates and benefit plan design – Growth and development training • Corporate Compliance • Financial Strength and Stability • Covenants 5 New Roles and Focus • Change in focus: – Volume growth may no longer be a primary performance driver – Frees us to ask: What is the best care setting for the patient? – Broadens our view of services beyond just those provided in the hospital • Incented to: – – – – Eliminate over-utilization and over testing Reduce re-admissions Engage in primary care and disease management programs Promote wellness • Moves us toward being more accountable for care integration and what happens to our patients outside of the hospital 6 Hospital Boards are facing a financially challenging environment Operating Revenues “New Soft Volumes, Difficult Payment Environment Normal” Cost pressures from Operating Must operate successfully under multiple sources, Expenses physician integration, very tight financial constraints in technology and facilities the healthcare environment of the future.Declining operating Operating Income margins 7 Hospital Boards are facing a financially challenging environment Cash Inflows New payment methods and forms Cash Outflows Payments to vendors, sister companies, loan and capital payments Bank Balances fluctuating cash balances 8 Discussion Outline • Budget Landscape • Board Strategic Goals • Budget Timeline • Components of an Operating Budget • Benchmarks and Development • Capital Planning • Cash Flow Budget • Board Presentation 9 Budget Process Timeline • Monthly – Discuss any budget variances with Operational and Finance Staff • February – Executive Team and Finance Department Staff – Assess current year financial performance and develop year-end projection – Develop “Early Outlook” for budget year operating performance • Establish performance improvement targets • – Begin quiet phase of budget preparation for high cost areas – Focus on number of admissions and visits assumptions – Discuss CMI results and assumptions March – Finance and Operational Staff – Management team roll-out of key assumptions used in “Early Outlook” – Departments begin budget preparation in earnest – Submit proposals for new programs and FTE requests – Submit requests for new or replaced capital 10 Budget Process Timeline • April – Finance and Operational Staff – Review departmental budget submissions – Follow-up meetings – Prepare 1st pass of operating budget – Review new program / new position requests • May – Executive Team involvement – Regroup – Assess impact of late breaking information and finalize organizational budget – Present to Finance Committee of Board seeking approval recommendation • June – Board Approval 11 Discussion Outline • Budget Landscape • Board Strategic Goals • Budget Timeline • Components of an Operating Budget • Benchmarks and Development • Capital Planning • Cash Flow Budget • Board Presentation 12 Revenues Components of an Operating Budget • Volumes / Utilization Consolidated (000's Omitted) Projected FY 2012 Net Operating Revenue (Based on Dept Activity) Departmental Expenses: Salaries and Benefits Services and Fees Supplies and Drugs Subtotal $150,000 $82,000 30,000 23,000 $135,000 Income before Capital $15,000 10.0% Capital Expenses (Depr./Int) Total Expenses $10,500 $145,500 Operating Income $4,500 3.0% • HSCRC Rate Increases • Case Mix • Payor Contracts / Denials • Assessments • Medicare Rate Updates • Other operating revenues (café, rents, etc..) Departmental Expenses • Volumes / Utilization • Expense Inflation • Wage Rates / Market Adj. • Benefit Design • Info. Technology • Agency Utilization • New Programs •New Positions Capital Expenses • Capital Spending • Interest Rates •Existing Debt •New Debt 13 Discussion Outline • Budget Landscape • Board Strategic Goals • Budget Timeline • Components of an Operating Budget • Benchmarks and Development • Capital Planning • Cash Flow Budget • Board Presentation 14 Why do you benchmark? • Compare your departmental activity to: – – – – The state averages Your competitor or peer groups Your prior year activity The current year activity • Plan for changes within your organization – Growth – New business lines • Plan for changes within the state’s goals – – – – Reduce preventable readmissions Increase observation Reduce one-day stays Expand outpatient services 15 Volume: Key Definition Definitions: Volume is the activity that can be counted in a department and is used to apply rates to develop the revenue for services. Examples of volumes or statistics are: patient days admissions visits RVUs tests or procedures treatments 16 Review Departmental Activity to develop next year Budgeted Volumes Benchmark Volumes (prior year, competitor, state averages) Inpatient 1 Lab Tests 2 Hospital Volume Outpatient 2,000,000 45,000 Days 3 Test Use Rate 44 Test/Day Total 2,200,000 72,000 Visits 31 4,200,000 Test/Visit Current YTD Volumes (5 Months) Inpatient 1 Lab Tests 2 Hospital Volume 3 Test Use Rate Outpatient 2,025,000 45,000 Days 45 Test/Day 2,160,000 72,000 Visits Total 4,185,000 30 Test/Visit Projected YTD Volumes (12 Months) 3 Test Use Rate 2 Hospital Volume @ growth of 1% 1 Lab Tests 45 Test/Day 45,450 Days 2,045,250 Tests 31 Test/Visit 72,720 Visits 2,222,000 Tests 4,267,250 Plan to discuss why the activity is different from the benchmark 17 FTE: Key Definition Definitions: FTE - Full Time Equivalent 1.0 FTE = 40hrs per wk or 80hrs per pay or 2,080hrs per year Worked Hours - Regular and Overtime Hours paid NPPD Hours – (nursing per patient day) Education, PTO, Holiday 18 New Position/Program Submission Justification • Result in improved customer satisfaction • Result in improved quality outcomes • Meet regulatory compliance requirement • Result in improved patient care • Result in improved associate satisfaction • Result in future cost avoidance • Generate new revenue • Result in current cost reduction 19 New Position/Program Submission Justification Submission should specifically address: • • • • • • • • • • • • • • Goals/Objectives What data have you reviewed? What alternatives have you considered? Is there an opportunity to restructure your organizational structure? Workload impact (patient volumes or non-patient volume measure) Financial impact Three to one ROI much better than one to one Timing: Implementation plan Staffing: Internal or external recruitment Impact to other departments Space or I/T or equipment requirements Coordination with other providers Hours of operation What is your measure of success? 20 New Position/Program Submission Justification Submission should specifically address: • Goals/Objectives •• What Result Have your inhave improved submission customer as fullysatisfaction developed as possible data you reviewed? • What alternatives have you considered? •• IsEncourage Result improved you to collaborate outcomes with other departments in there aninopportunity toquality restructure your organizational structure? • Workload impactyour (patient volumes or non-patient volume measure) developing submission: •• Financial Meet regulatory compliance requirement impact Finance • Three to one ROI much better than one to one •• Timing: Result in improved care Human Resources patient Implementation plan Internal or external recruitment Business Development ••• Staffing: Result in improved associate satisfaction Impact to other departments Supply Chain – Materials Management or I/T or equipment requirements Information Systems •• Space Result in future cost avoidance • Coordination with other providers Facilities of operation •• Hours Generate new revenue • What is your measure of success? • Result in current cost reduction 21 Develop an FTE Budget (Staffing Plan) based on Departmental Activity or Fixed Components: • 3 Lab Technicians (working 8 hour shifts) required M-F - number of tests to accomplish tests • 2 Lab Technicians (working 12 hour shifts) required on Sa-Su - number of tests to accomplish tests • 1 FT Department Manager (FIXED) • 1 FT Admin. Assistant (FIXED) 22 Develop Other Expense based on Departmental Activity or Fixed Components: • Based on Departmental Activity levels, such as – Supplies – Equipment repairs • Fixed Activity, such as – Equipment maintenance – Staff functions 23 Develop Overhead Expenses • • • • • Depreciation Interest Expense Rent and leases Employee Benefits Support Departments: – Accounting – Plant Ops – Executive Management 24 Benchmarking – Planning - Budgeting • “Plans are of little importance, but planning is essential” – Winston Churchill • “Plans are worthless, but planning is everything” - Dwight D. Eisenhower • “The success of a project will depend critically upon the effort, care, and skill you apply in the initial planning” - Gerald M. Blair, U.S. writer • “Preparation is everything. Noah did not start building the ark when it was raining.” - Warren Buffet 25 Budget Year 2013 Early Outlook Net Operating Revenue Departmental Expenses: Salaries and Benefits Services and Fees Supplies and Drugs Subtotal Consolidated Consolidated (000's Omitted) (000's Omitted) Projected Projected FY 2012 FY 2013 $150,000 1.5% Growth $152,250 $82,000 30,000 23,000 $135,000 3.0% Growth 3.0% Growth 3.0% Growth $84,460 30,900 23,690 $139,050 Income before Capital $15,000 10.0% $13,200 8.7% Capital Expenses (Depr./Int) Total Expenses $10,500 $145,500 $10,815 $149,865 Operating Income $4,500 3.0% $2,385 1.6% 26 Budget Year 2013 Early Outlook Net Operating Revenue Departmental Expenses: Salaries and Benefits Services and Fees Supplies and Drugs Subtotal Consolidated Consolidated (000's Omitted) (000's Omitted) Projected Projected FY 2012 FY 2013 $150,000 1.5% Growth $152,250 $82,000 30,000 23,000 $135,000 4.0% Growth 4.0% Growth 4.0% Growth $85,280 31,200 23,920 $140,400 Income before Capital $15,000 10.0% $11,850 7.8% Capital Expenses (Depr./Int) Total Expenses $10,500 $145,500 $10,920 $151,320 Operating Income $4,500 3.0% $930 0.6% 27 Discussion Outline • Budget Landscape • Board Strategic Goals • Budget Timeline • Components of an Operating Budget • Benchmarks and Development • Capital Planning • Cash Flow Budget • Board Presentation 28 Capital Planning Process • Evaluation of health system’s ability to fund future capital spending needs – Five year forecast (Budget is 1st year of the forecast) – Quantifies funding capacity in terms of projected cash flow, borrowing, and fund raising – Matches projected funding sources with spending needs – Analyzes potential impact on credit rating 29 Capital Planning Goals • Support development of services and programs – Generate sufficient capital resources to meet future spending needs • Position health system to be financially strong – Maintain strong investment grade credit rating 30 Sources and Uses (000's Om itted) Uses: Capital Spending Needs $200,000 Sources: Cash Flow / Reserves Fundraising/Grants New Borrowing Total Sources $100,000 $25,000 $75,000 $200,000 31 Discussion Outline • Budget Landscape • Board Strategic Goals • Budget Timeline • Components of an Operating Budget • Benchmarks and Development • Capital Planning • Cash Flow Budget • Board Presentation 32 Cash Receipts and Disbursements (000's Om itted) Cash Receipts Patient Billings $150,000,000 Other Revenue 300,000 Interest Income 100,000 Total Receipt $150,400,000 Cash Disbursements Wages, Temps, Benefits Supplies and Drugs Services and Supplies Capital and Loan Payments Total Disbursements Net change in cash $82,000,000 23,000,000 30,000,000 10,200,000 $145,200,000 $5,200,000 33 Discussion Outline • Budget Landscape • Board Strategic Goals • Budget Timeline • Components of an Operating Budget • Benchmarks and Development • Capital Planning • Cash Flow Budget • Board Presentation 34 Board Presentation • Executive Summary – who we are and where we are going • • • • • General Assumptions HSCRC Assumptions Stretch Goals not in Budget but possible Covenants and Credit Ratings Today, Projected Year-end, Budget – – – – Volume Operating Statement Capital Budget Cash Flow 35 Credit Rating Profile Operating Ratios Benchmark (Moody's 2009) Released August 2010 Operating Cash Flow Margin (Operating EBIDA) 9.9% 8.1% A3-rating Baa1-rating Operating Margin 2.6% 1.6% A3-rating Baa1-rating 10 yrs 10.5 yrs A3-rating Baa1-rating Debt Service Coverage 4.1x 3.4x A3-rating Baa1-rating Debt to Capitalization 41% 51% A3-rating Baa1-rating 153 118 A3-rating Baa1-rating Average Age of Plant Days Cash on Hand 36 Budgeting Questions and Discussions Next – Case Study Camille Bash Director of Finance Doctors Community Hospital March 30, 2012