QOF Update Dr Dave Jeffery Primary Care Data Quality Manager and QOF Management Lead NHS Herefordshire EMIS NUG Conference Warwick 6th Sep 2012 •QOF 2012-13 •QOF 2013-14 •CQRS Leeds 7th March 2012 Where is Hereford? Clinical points 2011 from http://www.ic.nhs.uk/qof QOF 2012-13 • reminders for last year = 2011-12 • • • • • then this year = 2012-13 indicators retired: CHD13, AF4, QP1-5 indicators changed new indicators inc Osteoporosis & PAD changes to thresholds and also… • pounds per point increased –£130.51 → £133.76 (2.5%) –no square root adjustment to PF –no 5% cut-off –“maintain accurate register” • exemption exclusion persisting exception expiring www.nhsemployers.org/PayAndContracts/GeneralMedi calServicesContract/QOF/Pages/ChangestoQOF2013.aspx Read codes & Business Rules v23 www.pcc.nhs.uk/business-rules-v23.0 Read codes & Business Rules v23 www.pcc.nhs.uk/qof-read-codes-v23.0 Changes to thresholds • Those that were 40-90% - all lower thresholds raised to 50-90% • Those that had upper threshold between 70-85% - all lower thresholds raised to 45% • and changes to CHD6, CHD10, PP1, PP2, HF4, STROKE6, STROKE8, DM17, DM31, COPD10, BP5, MH10 and DEM2 Diabetes • • DM 19 → DM 32: register of patients aged 17 years and over with Diabetes Mellitus, which specifies the type of diabetes where a diagnosis has been confirmed Diagnosed by: – Fasting plasma glucose ≥ 7.0mmol/l or – 2 hour plasma glucose ≥ 11.1mol/l or – IFCC HbA1c ≥ 48mmol/l (≡ 6.5%) • If too early to diagnose the specific type of diabetes, or if the specific diagnosis is uncertain 1. code diabetes using the parent term C10 Diabetes mellitus 2. update records when their type of diabetes confirmed Diabetes – new codes • Diabetes mellitus Type 1 (C10E%) or Type 2 (C10F%) (excluding C10F8 Reaven's Syndrome = Metabolic Syndrome X) • C10 Diabetes mellitus • C109J Insulin treated Type 2 diabetes mellitus • C109K Hyperosmolar non-ketotic state in type 2 DM • C10C Diabetes mellitus autosomal dominant • C10D Diabetes mellitus autosomal dominant type 2 • C10G% Secondary pancreatic diabetes mellitus • C10H% Diabetes mellitus induced by non-steroid drugs • C10M% Lipoatrophic diabetes mellitus • C10N% Secondary diabetes mellitus HbA1c • DM 26, 27 & 28: now IFCC only e.g. DM 26: The percentage of patients with diabetes in whom the last IFCC-HbA1c is 59 mmol/mol or less in the previous 15 months Epilepsy • EP 9: % of women with epilepsy under the age of 55 who are taking antiepileptic drugs who have a record of information and counselling about contraception, conception and pregnancy in the previous 15 months 1. 2. 3. 4. Risk of congenital malformations 1.5% 6% Register starts at 18 years so 18-55 Need to advise on all 3 Exception codes eg pregnancy Mental Health 10-16 last year → MH 10-13, 16, 19 & 20 this year • MH 10: % of patients on the register who have a comprehensive care plan documented in the records agreed between individuals, their family and/or careers as appropriate • new mental health remission exception codes, min 5 yrs • Recode for relapse Asthma • ASTHMA 3 → ASTHMA 10: The percentage of patients with asthma between the ages of 14 and 19 years in whom there is a record of smoking status in the previous 15 months. New exception: 137k Refusal to give smoking status • ASTHMA 6 → ASTHMA 9: The percentage of patients with asthma who have had an asthma review in the last 15 months that includes an assessment of asthma control using the 3 RCP questions Asthma 9 questions – In the last month: 1. have you had difficulty sleeping because of your asthma symptoms (including cough)? 2. have you had your usual asthma symptoms during the day (cough, wheeze, chest tightness or breathlessness)? 3. has your asthma interfered with your usual activities e.g. housework, work/school etc? Asthma 9 questions – In the last month: 1. have you had difficulty sleeping because of your asthma symptoms (including cough)? 2. have you had your usual asthma symptoms during the day (cough, wheeze, chest tightness or breathlessness)? 3. has your asthma interfered with your usual activities e.g. housework, work/school etc? Asthma 9 – Read codes Asthma annual review 66YJ 66YK 66YQ 66YR 8B3j 9OJA 90J2 Refuses asthma monitoring (as before) And the same day – answers to all 3 questions So if repeat review? Asthma 9 – Read codes 1) In the last month, have you had difficulty sleeping because of your asthma symptoms (including cough)? eg • Asthma disturbing sleep 663N • Asthma not disturbing sleep 663O etc 2) Asthma symptoms by day eg • Asthma daytime symptoms 663q etc 3) Interference with activities eg • Asthma not limiting activities 663Q etc Asthma 8 • ASTHMA 8: % patients aged eight and over diagnosed as having asthma from 1 April 2006 with measures of variability or reversibility • If diagnosed < 8 yrs then come on to register? • Either carry out spirometry or PEFR within 3 months • Or use 8I2j Spirometry contraindicated (expiring) Dementia: • DEM 3 → DEM 4: The percentage of patients with a new diagnosis of dementia recorded between the preceding 1 April to 31 March with a record of FBC, calcium, glucose, renal and liver function, thyroid function tests, serum vitamin B12 and folate levels recorded 6 months before or after entering on to the register • i.e. not cumulative • Remember all tests within (before or after) 6/12 of diagnosis, one code from each group Depression • DEP4 → DEP 6: In those patients with a new diagnosis of depression, recorded between the preceding 1 April to 31 March, the percentage of patients who have had an assessment of severity at the time of diagnosis* using an assessment tool validated for use in primary care • Change to prevalence calculation – now cumulative from April 2006 * within 28 days of the entry of the diagnosis which means up to 28 days after not before Depression • DEP 5 → DEP 7: In those patients with a new diagnosis of depression and assessment of severity recorded between the preceding 1 April to 31 March, the percentage of patients who have had a further assessment of severity 2-12 weeks (inclusive) after the initial recording of the assessment of severity. Both assessments should be completed using an assessment tool validated for use in primary care • Was 4-12 weeks Atrial Fibrillation • AF 4: % with AF diagnosed after 1 April 2008 with ECG or specialist confirmed diagnosis • AF 3: The percentage of patients with atrial fibrillation who are currently treated with anticoagulant drug therapy or an anti-platelet therapy • AF 5: The percentage of patients with atrial fibrillation in whom stroke risk has been assessed using the CHADS2 risk stratification scoring system in the preceding 15 months (excluding those whose previous CHADS2 score is greater than 1) Atrial Fibrillation • AF 6: In those patients with atrial fibrillation in whom there is a record of a CHADS2 score of 1, the percentage of patients who are currently treated with anti-coagulation drug therapy or an anti-platelet therapy • AF 7: In those patients with atrial fibrillation whose latest record of a CHADS2 score is greater than 1, the percentage of patients who are currently treated with anti-coagulation drug therapy Atrial Fibrillation • AF 6: In those patients with atrial fibrillation in whom there is a record of a CHADS2 score of 1, the percentage of patients who are currently treated with anti-coagulation drug therapy or an anti-platelet therapy • AF 7: In those patients with atrial fibrillation whose latest record of a CHADS2 score is greater than 1, the percentage of patients who are currently treated with anti-coagulation drug therapy What? • CHADS2 = clinical prediction rule for estimating the risk of stroke in patients with AF • GRASP-AF = Guidance on Risk Assessment and Stroke Prevention in Atrial Fibrillation • PRIMIS+ = Primary Care Information Services www.primis.nhs.uk • CHART = Care and Health Analysis in Real Time • MIQUEST = Morbidity Information Query and Export Syntax Atrial Fibrillation 5, 6 & 7 CHADS2 Item Points Chronic Heart Failure 1 Hypertension (History of) 1 Age >75 1 Diabetes 1 Stroke (previously or TIA) 2 AF 5, 6 & 7 - choice of intervention CHADS2 score Adjusted annual stroke rate (%) Number needed to treat (NNT) 0 1.9 53 1 2.8 36 2 4.0 25 3 5.9 17 4 8.5 12 5 12.5 8 6 18.2 5 BENEFITS OF WARFARIN OUTWEIGH RISKS WHEN CHADS2 2 Atrial Fibrillation • AF 6: In those patients with Atrial Fibrillation in whom there is a record of a CHADS2 score of 1, the percentage of patients who are currently treated with anti-coagulation drug therapy or an anti-platelet therapy • AF 7: In those patients with Atrial Fibrillation in whom there is a record of a CHADS2 score of greater than 1, the percentage of patients who are currently treated with anti-coagulation drug therapy Atrial Fibrillation – codes • 38DE CHADS2 score + value • does include dabigatrin - guidance confusing • otherwise same as eg CHD 9 re anticoagulants and antiplatelets: – Aspirin prophylaxis contraindicated 8I24 – Warfarin contraindicated 8I25 – Clopidogrel contraindicated 8I2K – Dipyridamole contraindicated 8I2b Smoking: Denominator for 5 & 6 now includes Peripheral Arterial Disease • SMOK 3 → SMOK 5: patients with specific diseases have smoking status last 15/12 • SMOK 4 → SMOK 6: patients with specific diseases who are smokers advised to stop • RECORDS 23 → SMOK 7: all pts > 15 years have smoking status recorded last 27/12 • (new) SMOK 8: the percentage of patients aged 15 years and over who are recorded as current smokers who have a record of an offer of support and treatment within the preceding 27/12 diseases all pts Smoking 6 and 8: advice or script from v23 – no need to record both • SMOKE 6: The percentage of patients with any or any combination of the following conditions: CHD, PAD, stroke or TIA, hypertension, diabetes, COPD, CKD, asthma, schizophrenia, bipolar affective disorder or other psychosis who smoke whose notes contain a record that smoking cessation advice or referral to a specialist service, where available, has been offered within the previous 15 months. • SMOK 8: the percentage of patients aged 15 years and over who are recorded as current smokers who have a record of an offer of support and treatment within the preceding 27/12 • 8IEM NRT declined Peripheral arterial disease (1) • PAD 1: The practice can produce a register of people with peripheral arterial disease • codes same as CVD – PP1: G73 G73z% (except G73z1) Gyu74 • Patient unsuitable 9hS0 • Informed dissent 9hS1 Peripheral arterial disease (2) • PAD 2: The percentage of patients with peripheral arterial disease with a record in the preceding 15 months that aspirin or an alternative anti-platelet is being taken • codes same as CHD 9: – Aspirin prophylaxis contraindicated 8I24 – Clopidogrel contraindicated 8I2K • Excluded if warfarin prescribed or Anticoagulant prescribed by third party 8B2K Peripheral arterial disease (3) • PAD 3: The percentage of patients with peripheral arterial disease in whom the last blood pressure reading (measured in the preceding 15 months) is 150/90 or less • For PAD 3 and PAD 4 only, newly registered & newly diagnosed is last 9 months of QOF year not 3 months (PAD 2 is 3 months) – O/E – BP reading 246% – BP procedure refused 8I3Y – Max tol antihypertensive Rx 8BL0 Peripheral arterial disease (4) • PAD 4: The percentage of patients with peripheral arterial disease in whom the last measured total cholesterol (measured in preceding 15 months) is 5.0 mmol/l or less • codes same as CHD 8 eg – Max tolerated lipid-lowering Rx – Adverse reaction to statin – etc 8BL1 U60CA Osteoporosis (1) Includes men • DES discontinued but… DES was 65-74 yrs • OST 1: The practice can produce a register of patients: – 1) aged 50-74 years with a record of a fragility fracture after 1 April 2012 and a diagnosis of osteoporosis confirmed on DXA scan, and – 2) aged 75 and over with a record of a fragility fracture after 1 April 2012 Osteoporosis (2) • OST 2: The percentage of patients aged between 50 and 74 years, with a fragility fracture, in whom osteoporosis is confirmed on DXA scan, who are currently treated with an appropriate bone-sparing agent • < 75 years need scan to confirm Osteoporosis (3) • OST 3: The percentage of patients aged 75 and over with a fragility fracture, who are currently treated with a bone-sparing agent • > 75 years no need to scan Osteoporosis (4) – OST 2 Read codes 1. Fragility # N331N or N331M 2. Earliest positive DXA scan with either: • Specific mention of osteoporosis eg 58E4 Forearm DXA scan result osteoporotic • Or non-specific code + value of T-score < -2.5 eg 58E2 Forearm DXA scan T score + value < -2.5 3. Osteoporosis N330 4. Plus appropriate script Osteoporosis (5) – OST 3 Read codes 1. Fragility # N331N or N331M 2. Plus appropriate script only – no need for osteoporosis code or scan in patients over 75 years ORGANISATIONAL DOMAIN • Records 23 → Smoking 7 • Education1 → Education11: There is a record of all practice-employed clinical staff and clinical partners having attended training / updating in basic life support skills in the preceding 18 months Quality and productivity (1) • • • • • Prescribing Referrals Emergency admissions Internal review, external review Using care pathways Quality and productivity (2) • Q: QP pathways, do these have to be new ones? See FAQ 4 in the QP supplementary guidance: • A: The short answer is no. Practices will be required to undertake an internal and external review. In doing this practices will need to consider the data afresh to determine whether improvements that need to be made can be delivered through following the existing pathways more closely, whether the existing pathways developed in 2011/12 require amending or whether alternative pathways should be developed. Quality and productivity (3) • QP1-5 retired but… Quality and productivity (4) Indicators QP 6–8 (21 points) REFERRALS Indicators QP 9–11 ADMISSIONS (27.5 points) EMERGENCY Indicators QP 12-14 A&E ATTENDANCES (28 points) QP 12 A&E ATTENDANCES The practice meets internally to review the data on accident and emergency attendances provided by the PCO no later than 31 July 2012. The review will include consideration of whether access to clinicians in the practice is appropriate in light of the patterns on accident and emergency attendance. QP 12 A&E ATTENDANCES • • • • explore reasons for patients’ attendances any emerging patterns consider available care pathways consider capability and access within primary care 1. older patients with co-morbidities at high risk of admission (>65) 2. children with minor illness/injury (<15 years) and 3. frequent re-attenders that could be dealt with in primary care • • • consider same day access to clinicians compare this & the level of A&E attendances can improvements be made to avoid inappropriate attendances QP 13 A&E ATTENDANCES The practice participates in an external peer review with a group of practices to compare its data on accident and emergency attendances, either with practices in the group of practices or practices in the PCO area and agrees an improvement plan firstly with the group and then with the PCO no later than 30 September 2012. The review should include, if appropriate, proposals for improvement to access arrangements in the practice in order to reduce avoidable A&E attendances and may also include proposals for commissioning or service design improvements to the PCO. (8 points) QP 14 A&E ATTENDANCES The practice implements the improvement plan that aims to reduce avoidable accident and emergency attendances and produces a report of the action taken to the PCO no later than 31 March 2013. (14 points) QOF 13-14 V QOF 2013-14 ? • COPD: % with COPD and MRC Dyspnoea Scale ≥3 at any time in the preceding 15 months, with a record of oxygen saturation value within the preceding 15 months • COPD: % with COPD and MRC Dyspnoea Scale ≥3 at any time in the preceding 15 months, with a subsequent record of an offer of referral to a pulmonary rehabilitation programme Heart Failure and MI • % of patients with heart failure diagnosed within the preceding 15 months with a record of an offer of referral for an exercise based rehabilitation programme • % of patients with an MI within the preceding 15 months with a record of a referral to a cardiac rehabilitation programme Diabetes • % of male patients with diabetes with a record of being asked about erectile dysfunction in the preceding 15 months • % of male patients with diabetes who have a record of erectile dysfunction with a record of advice and assessment of contributory factors and treatment options in the preceding 15 months Cancer • % of patients with cancer diagnosed within the preceding 15 months who have a review recorded as occurring within 3 months of the practice receiving confirmation of the diagnosis Hypertension • % aged under 80 years old with hypertension in whom the last recorded blood pressure (measured in the preceding 9 months) is 140/90 or less • % aged 80 years and older with hypertension in whom the last recorded blood pressure (measured in the preceding 9 months) is 150/90 or less Depression • • % with a new diagnosis of depression in the preceding 1 April to 31 March who have had a bio-psychosocial assessment by the point of diagnosis % with a new diagnosis of depression in the preceding 1 April to 31 March who have been reviewed within 10-35 days of the date of diagnosis Depression • The biopsychosocial analysis will be divided into 16 ‘themes' including a patient's symptoms, any alcohol and substance use, suicidal ideation and any family history of mental illness. • GPs will also have to look at the quality of interpersonal relationships, an assessment of social support, living conditions, any employment/financial worries and have a discussion over treatment options Rheumatoid Arthritis • • • • • The practice can produce a register of all patients aged 16 years and over with rheumatoid arthritis. % with rheumatoid arthritis in whom CRP or ESR has been recorded at least once in the preceding 12 months. % with rheumatoid arthritis aged 30-84 years who have had a cardiovascular risk assessment using a CVD risk assessment tool adjusted for RA in the preceding 15 months. (QRISK2 DJ) % with rheumatoid arthritis aged 50-90 years who have had an assessment of fracture risk using a risk assessment tool adjusted for RA in the preceding 15 months. (FRAX score DJ) % with rheumatoid arthritis who have had a face to face annual review in the preceding 15 months. Retired indicators • Cancer 3: % with cancer, diagnosed within the preceding 18 months, who have a patient review recorded as occurring within 6 months of the practice receiving confirmation of the diagnosis • CHD10: % with CHD who are currently treated with a beta-blocker • CKD2. % on the CKD register whose notes have a record of BP in the preceding 15 months Retired indicators • DEP1. % on the diabetes register and/or the CHD register for whom case finding for depression has been undertaken on 1 occasion during the preceding 15 months using two standard screening questions • DEP6: In those patients with a new diagnosis of depression, recorded between the preceding 1 April to 31 March, the percentage of patients who have had an assessment of severity at the time of diagnosis using an assessment tool validated for use in primary care • DEP7: In those patients with a new diagnosis of depression and assessment of severity recorded between the preceding 1 April to 31 March, the percentage of patients who have had a further assessment of severity 2 - 12 weeks (inclusive) after the initial recording of the assessment of severity. Both assessments should be completed using an assessment tool validated for use in primary care Retired indicators • DM10: % with diabetes with a record of neuropathy testing in the preceding 15 months • DM2: % with diabetes whose notes record BMI in the preceding 15 months • DM22: % with diabetes who have a record of estimated glomerular filtration rate (eGFR) or serum creatinine testing in the preceding 15 months Retired indicators • EPILEPSY6: % aged 18 years and over on drug treatment for epilepsy who have a record of seizure frequency in the preceding 15 months • BP4: % with HT in whom there is a record of the BP in the preceding nine months • BP5: % with HT in whom the last BP (measured in the last 9 months) is 150/90 or less • Records 11: The BP of patients aged 45 years and over is recorded in the last 5 y for at least 65% of patients • Records 17: The BP of patients aged 45 years and over is recorded in the last 5 y for at least 80% of patients QMAS replacement = CQRS Calculating Quality Reporting Service CQRS Introduction Generic calculating tool that is quick to change Go Live – Financial Year 2013/14 Training on CQRS will be provided through a variety of routes – see CQRS website for more details QMAS will remain operational until the end of July 2013 5 years historic QMAS data archived on CQRS GPES goes live Jan 2013 Data from GPES to CQRS at least monthly All EMIS practices must be streaming to EMIS Web to populate GPES Future Business Needs – Why change (1 of 3) The Health and Social Care Act • NHS Commissioning Board (NHSCB or NCB) • Clinical Commissioning Groups (CCGs) • Commissioning Outcomes Framework to hold CCGs to account (COF) • Make the QOF more related to achieving quality outcomes • Allow the NCB to commission services from GP practices • Allow CCGs to commission services themselves The existing arrangements to calculate performance and payments do not support these proposals. Future Business Needs – Why change (2 of 3) NICE development of Quality Indicators NICE are now responsible for the development of clinical indicators for the QOF and the COF. The NHS Information Centre (NHS IC) will be involved in their development. Any NICE recommended indicators not negotiated into the national QOF will be available to be used locally as local quality indicators = LQIs Future Business Needs – Why change (3 of 3) • Opportunities provided by GPES • GPES being introduced by the NHS IC will extract and aggregate patient based data from GP systems in a more flexible way than at present. GPES may be used to provide data for the calculation of other payments to GPs and CCGs. May support more complex quality indicators. • The NHS IC will provide additional information for the COF from e.g. Hospital systems. Financial Year 13/14: replace QMAS and manual systems with a flexible system that calculates achievement and related payments to GPs and CCGs for: • QOF • LQIs • COF • national & local enhanced services (ESN & ESL) Where: • the data is available in GP clinical systems (via GPES) or can be collected and provided via NHSIC • flexible means it can be changed relatively easily and quickly in response to changes What are the benefits for users? Substantial time savings for both COs and Service Provider organisations in the automation of recording, checking, submitting and approving achievement for the services supported by CQRS. Potential, if all present clinical LESs are supported to save each CCG and GP practice 50 and 100 days respectively. What are the benefits for users? If a CO created a service to improve local health inequalities and it used CQRS to support it, a CO in another part of the country could re-use or adjust that service. The system is available for longer periods of time –at the beginning of the financial year. In addition, we have listened to user comments about QMAS service and have incorporated them into the requirements of CQRS. User story - overview The screens have been kindly supplied by the CQRS supplier, Vangent. These screens are currently in development. World exclusive! 8 April, 2015 76 Log-In Page: Displays news & alerts and allows for Help on forgotten password or User ID, also CQRS Help Desk contact information. 77 Logged-in. Displays any new tasks and messages related to that user. Can click on link in Summary column to jump directly to the task / message detail. 78 Participation Management – My Services. Allows the Provider to view the services they are participating in. Status = “Offered”. Can Accept 79 or Reject each one. The Achievement tab displays service current, max & forecast and can drilldown to indicator level. Can display in Points or Pounds. Link top right allows the user to automatically generate a detailed achievement report 80 The Reports tab allows the user to view and generate reports within multiple categories. The Reports category defaults to Achievement and displays the various reports available to run. 81 CQRS Achievement Reports – currently in Mock-up format Aspiration Exception/Exclusion Report Run Date: dd/mm/yyyy PMCS: QOF 2011/2012 Clinical Domain Asthma Cancer CHD COPD Diabetes Epilepsy Population Patient Set Prevalence Achievement Exception/Exclusion Report Service Provider Name Payment Year: <xxxx> Payment Type: <xxx> PMCS: <xxx> Disease Register 200 143 275 118 178 98 Total # of Exceptions 11 8 12 4 6 0 Exception Rate 0.5% 1.2% 0.7% 0.6% 0.8% 0.0% Composite Achievement Page # of # Total # of Exclusions 21 12 15 18 9 5 Exclusion Rate 1.2% 1.5% 0.9% 1.3% 1.1% 0.4% The Exception/Exclusion Report allows the user to view, by clinical domain, the disease register, number of exceptions and exclusions and the rates. Can drill down to indicator level to display charts. Drill down to indicator level on next slide → 82 CQRS Achievement Reports Aspiration Exception/Exclusion Report Run Date: dd/mm/yyyy Population Patient Set Prevalence Achievement Exception/Exclusion Report Service Provider Name Payment Year: <xxxx> Payment Type: <xxx> PMCS: <xxx> Composite Achievement Page # of # PMCS: QOF 2011/2012 Domain: Clinical CHD Indicator/Description CHD 01 CHD 02 CHD 03 CHD 04 Disease Register 112 143 275 118 Total Denom 80 95 188 97 Total # of Exceptions 11 8 12 4 Exception Rate 0.5% 1.2% 0.7% 0.6% Total # of Exclusions 21 12 15 18 Exclusion Rate 1.2% 1.5% 0.9% 1.3% The Exception/Exclusion Report allows the user drill down to the indicator level with the option to display the data in graphic format. 83 CQRS Achievement Reports Aspiration Exception/Exclusion Report Run Date: dd/mm/yyyy Population Patient Set Prevalence Service Provider Name Payment Year: <xxxx> Payment Type: <xxx> PMCS: <xxx> Contractor Registered Population: <xxx> Achievement Composite Achievement Page # of # Example of a Registered Population report in graphical format 84 CQRS Achievement Reports Aspiration Patient Exception Population Patient Set Prevalence Achievement Composite Achievement Example of a practice level achievement report drilled down to indicator level. Can display in data or graph form & points or pounds. 85 CQRS Achievement Reports Primary Medical Care & NHS Connecting for Health Aspiration Patient Exception Population Patient Set Prevalence Achievement Composite Achievement Example of a practice level achievement report drilled down to indicator level. Can display in data or graph form & points or pounds. 86 QOF updates • PCT clusters • 5% audits • QOF Management Guides vols 3 & 4 recently updated: www.pcc.nhs.uk/qof-management-guide EMIS Web problem: the pop-ups only calculate to 3m look ahead when most practices want them set to end of year. Thank you dave.jeffery@nhs.net