Borgess Health 2014 Nonunion Benefit Update Pete Krueger Administrative Director HR Operations 9/14/2013 Al Hoffman Compensation and Benefits Manager 1 BH 2014 Benefit Update 9/14/2013 Today’s Agenda Review of current dynamics Paid Time Off Retirement Programs Healthcare Benefits Questions 2 BH 2014 Benefit Update 9/14/2013 Our Reality Includes the Following Dynamics Reductions in reimbursement Increases in Charity Care Bad Debt Affordable Care Act Deployment of Symphony 3 BH 2014 Benefit Update 9/14/2013 These Dynamics Have Significant Impact Affordable Care Act New fees, taxes, and charges New payment systems will be established with the goal to directly tie reimbursement to performance – ie HCAHPS/value based purchasing Borgess will experience a significant reduction in Medicare payments Conservative estimates indicate a $50 million reduction between FY 2013 and FY 2017 4 BH 2014 Benefit Update 9/14/2013 These Dynamics Have Significant Impact Symphony Deployment Standardize/Align Human Resources, Finance, and Supply Chain programs and services throughout Ascension Health provide significant opportunities for financial improvement through reduced costs or gains in efficiencies. This process will in some cases require Borgess associates to change the way we work and follow a different set of policies/programs. 5 BH 2014 Benefit Update 9/14/2013 What does this all mean? Borgess will continually have pressure to do more with less financial resources Borgess must be more efficient in all that it does Borgess must, where it can, leverage its relationship within Ascension to use buying power and market share to reduce its cost of operations Borgess must ask all of its associates to continue to work together as a team to meet current and future challenges 6 BH 2014 Benefit Update 9/14/2013 And What Does This Mean for Benefit Programs Symphony standardization/alignment of programs/policies will have positive financial implications, but will require associates to demonstrate additional flexibility Associates need to be sure they understand benefit program changes and ask questions Associates need to make educated choices regarding healthcare benefits, develop health habits, and be wise consumers. 7 BH 2014 Benefit Update 9/14/2013 Paid Time Off Certain aspects of current PTO programs will change as of January 2014 (Impact will vary to some BH companies) PTO Hours will be earned based on hours worked Currently for BH Associates As of January 1st • Every pay period a PTO accrual is added to your PTO bank based on your status and years of service • Associates will still accrue PTO every pay period but the accrual will be based on hours worked and years of service 8 BH 2014 Benefit Update Paid Time Off Impact of accruing PTO based on Hours Worked Associates with a status of less than fulltime will be recognized for working additional hours PTO accruals will be applied to hours worked up to a maximum of 80 hours per pay period The following hours will be considered hours worked for purposes of PTO accrual Regular paid hours of work Low need time Paid PTO hours Jury duty Bereavement leave Military leave (Premium hours, such as call pay, stand by pay, etc. are excluded) 9/14/2013 9 BH 2014 Benefit Update Paid Time Off Where applicable, Holiday time will be separated from PTO accruals and as January 2014 – 2 different banks; Borgess Health will recognize 8 holidays 9/14/2013 PTO accrual rates will be adjusted to account for the two additional holidays; and the number of holidays will increase from 6 recognized holidays to 8 The intent is to designate the following days as the new Borgess holidays: New Year’s Day President’s Day Good Friday Memorial Day Independence Day Labor Day Thanksgiving Christmas 10 BH 2014 Benefit Update Paid Time Off Impact of Revised Holiday Policy Currently As of 1/1/14 (example) FT receive 6 holidays • 1.0 FTE (40 hrs/wk) • receives 8 hours per holiday RPT/PT varies, but generally receive 3 holidays • .8 FTE (32 hrs/wk) • receives 6.4 hours per holiday 9/14/2013 • .6 FTE (24 hrs/wk) • receives 4.8 hours per holiday 11 BH 2014 Benefit Update 9/14/2013 Paid Time Off Andrew Associate works 24 hours/week. He is fortunate that he is not scheduled to work any holiday in 2014. Prior to the new PTO policy, Andrew would have received 24 hours for holiday pay. However, in 2014 he will receive New Year’s Day 4.8 hours President’s Day 4.8 hours Good Friday 4.8 hours Memorial Day 4.8 hours Independence Day 4.8 hours Labor Day 4.8 hours Thanksgiving 4.8 hours Christmas 4.8 hours Total = 38.4 Hours of holiday time 12 BH 2014 Benefit Update Paid Time Off Impact of Revised Holiday Policy What happens if I am scheduled to work a holiday? Associates will receive holiday pay up to their standard hours; Instead, associates will have 90 days to utilize the hours for a given holiday Any holiday time not utilized after this 90 day period will be lost If the rescheduled holiday hours are cancelled at the supervisor’s request or utilizing the time causes the associate to work over their standard hours – the hours will be paid the first pay period following the 90 day window. 9/14/2013 13 BH 2014 Benefit Update 9/14/2013 Paid Time Off Holiday Example Emily works July 4, 2014, she receives time and half for hours worked but not holiday pay as she worked her standard hours In order to receive her holiday, she needs to schedule an additional day off between July 4th and October 4th If Emily doesn’t schedule that additional day, she will lose that holiday pay If Emily’s supervisor can’t grant the time off for this day, Emily will automatically receive her holiday after the 90 day window expires 14 BH 2014 Benefit Update Paid Time Off Other PTO Policy Revisions Standard PTO maximum – 320 hours PTO Sell PTO sell options : 80 hours per year A minimum of 80 hours must be retained within your PTO bank Sells allowed twice per year – cash out will be at 90% of your base hourly rate 9/14/2013 Revised PTO policy will be made available to associates prior to January 2014 15 BH 2014 Benefit Update Retirement Program Certain aspects of the Borgess Health retirement/pension program will change as January 2014 Changes to the Retirement/Pension Program will apply to those associates hired after January 1, 2014 Eligible associates employed prior to January 1, 2014 will continue to participate in Borgess’ defined benefit (DB) retirement/pension program and employer match program Eligible associates hire after January 1, 2014 will participate in a new defined contribution(DC) retirement program and employer match program 9/14/2013 16 BH 2014 Benefit Update Retirement Program Additional Clarification Defined benefit (DB) retirement/pension program Promises a specific monthly benefit based on years of service and employee earnings Defined contribution (DC) retirement program 9/14/2013 Both the employer and employee contribute dollars into a retirement account (403B) whereby interest can be earned 17 BH 2014 Benefit Update Retirement Program Comparison of Retirement Programs Eligible associates hired prior to 1/1/14 Grandfathered into current defined benefit retirement program Eligible for a 50% match to their 403(b) plan up to the first 5% that is deferred (As of 1/1/14, any associate who has not met the 1 year vesting requirement for the Employer Match will be considered vested) 9/14/2013 Eligible associates hired after 1/1/14 Eligible to receive an Employer Automatic contribution (EAC) based on years of service: Eligible for a 50% match to their 403(b) plan up to the first 5% that is deferred Health Reimbursement Account Employer deposit (for retiree healthcare costs) for associates who complete 1000 hours or more of service 18 BH 2014 Benefit Update Healthcare Benefits General Considerations Borgess Health benefits programs are a central component of your total rewards structure Borgess Health benefits compromise approximately between 30% to 40% of the average Borgess associate’s total compensation Health and wellness benefits are an important part of Borgess’ ability to attract and retain associates Healthcare expenses continue to trend higher Most employers are sharing more of the cost of benefits with their associates 9/14/2013 27 BH 2014 Benefit Update Healthcare Benefits Strategies to Impact Borgess Benefit Cost Adjust associate benefit premiums Revise plan designs Encourage associates to be wise healthcare consumers – make the utilization of Tier 1 networks/providers a priority Associates participate in Wellness programs and make a commitment to a healthy lifestyle Leverage Ascension Health’s size to provide benefit programs at reduced cost Borgess Health will utilize a more market competitive plan design 9/14/2013 28 BH 2014 Benefit Update Healthcare Benefits SmartHealth Plan Design Changes as of January 1, 2014 Deductible and Co-Insurance will be utilized for all benefit Tiers Deductible: The amount you have to pay out-of-pocket for expenses before the insurance company will cover the remaining costs Co-Insurance A co-sharing agreement between the insured and the insurer under a health insurance policy which provides that the insured will cover a set percentage of the covered costs after the deductible has been paid. Copays A fixed payment where the insured pays a specified amount of out-ofpocket expenses for health-care services such as doctor visits and prescriptions drugs at the time the service is rendered, with the insurer paying the remaining costs. Co-pays do not count towards and individual’s annual out of pocket maximum 9/14/2013 29 BH 2014 Benefit Update 9/14/2013 Healthcare Benefits 2014 SmartHealth Plan Design Plan Design Feature Deductible Coinsurance Out-of-Pocket Maximum Office Visit - PCP Office Visit - Spec Urgent Care Hospital Inpatient Hospital Outpatient Emergency Room Preventive Care In-house Rx Retail Rx HRA Opportunity 2014 Domestic/ Tier 1 $200 / $400 90% / 10% $1,400 / $2,800 $15 copay + Deductible $25 copay + Deductible $40 copay + Deductible In-Network/Tier2 $600 / $1,200 75% / 25% $3,400 / $6,800 $25 copay + Deductible $35 copay + Deductible $50 copay + Deductible Non-Network/Tier 3 $3,000 / $6,000 50% / 50% $6,000 / $12,000 Deductible + Coinsurance Deductible + Coinsurance Deductible + Coinsurance Subject to Deductible / Coinsurance $150 Deductible + 100% Coinsurance $7 / $15 /$30 N/A Covered up to 3x per year at in-house copays Wellness Program 30 BH 2014 Benefit Update Healthcare Benefits Example Physician Office Visits 9/14/2013 Currently when you see your Borgess primary care provider you pay an office co-pay of $15 Beginning in January, your office co-pay will remain the same, however you will have to satisfy a deductible as well January 15th, you go to your Primary Care Provider (PCP), due to the flu and this is your 1st medical visit for the year. The total office visit expense is $100. Your patient responsibility for this visit will be as follows: Copay ----------$15 Deductible-----$85 31 BH 2014 Benefit Update 9/14/2013 Healthcare Benefits Associate SmartHealth Premiums On average, Borgess Health associate premiums represent approximately 22.5% of medical/Rx benefit costs Survey data indicates that a majority of employers share costs with associates at a rate of 25% or higher As of January 1, 2014, SmartHealth benefit premiums will be targeted at a 25% contribution rate 32 BH 2014 Benefit Update Healthcare Benefits 2014 Rates 2014 Coverage Single EE + Spouse EE + Children Family 9/14/2013 Employer Monthly Premiums Associate Monthly Premiums Associate Pay Period Premiums Increase per Pay Period $661.88 $165.47 $76.37 $11.36 $1,194.09 $298.52 $137.78 $21.47 $977.69 $244.42 $112.81 $16.44 $1,473.09 $368.27 $169.97 $21.57 33 BH 2014 Benefit Update 9/14/2013 Healthcare Benefits 2014 Additional Benefit Changes Dental Vision Basic Life Family AD & D Coverage Network Changes Short Term Disability Rates Benefit Term Date Additional Dependent Coverage HRA-Wellness Program 34 BH 2014 Benefit Update Healthcare Benefits 2014 Dental Changes 3 Dental Plans for 2014 9/14/2013 Dental Comprehensive Plus (Formally known as the High Dental Plan) Dental Comprehensive (Formally known as the Standard Dental Plan) No Plan Design Changes Deductible is reduced from $100 per participant to $25 Individual / $75 Family Dental Basic (New Plan Offering for 2014) 100% Preventive 50% Basic No Major services covered $500 Annual Max 35 BH 2014 Benefit Update 9/14/2013 Healthcare Benefits 2014 Vision Changes New Vision Provider VSP a national vision provider that provides vision care to over 59 million participants Well Vision Exam Focuses on your eyes and overall wellness Every calendar year. $10 Co-Pay Frames $130 allowance for a wide selection of frames or contact lenses 20% off amount over your allowance Every calendar year Lenses Single vision, lined bifocal, and lined trifocal lenses Polycarbonate lenses for dependent children Every calendar year 36 BH 2014 Benefit Update 9/14/2013 Healthcare Benefits 2014 Other Plan Changes Basic Life & AD&D Coverage Current Plan provides up to 1.5 times coverage of your annual salary New Plan provides up to 2 times coverage of your annual salary Voluntary Associate & Family AD&D plan A supplemental plan that you can purchase Accidental Death and Dismemberment Coverage for you and your family. Coverage levels available are 1 – 10 times your annual salary 37 BH 2014 Benefit Update Healthcare Benefits 2014 Other Plan Changes 9/14/2013 Network Changes All current network exclusions for 2014 have been eliminated (Bronson, Spectrum, Lakeland & Metro) Services at these entities will be covered at Tier 2 OB High Risk and Inpatient Peds will continued to be covered at Tier 1 at any Blue Cross/Blue Shield provider Short Term Disability Borgess will continue to subsidize a large portion of this benefit Associates premiums will be based upon their age and income 38 BH 2014 Benefit Update Healthcare Benefits 2014 Other Plan Changes 9/14/2013 Termination of Benefits Currently benefits term at midnight on your last day of employment Benefits will now terminate on the last day of the month that contains your termination date Dependent Children benefit coverage terms on their 26th birthday Dependent Coverage Borgess/Ascension Health will be expanding its definition of dependents and will now cover any child with respect to whom the Eligible Associate has been granted court appointed full legal (both managing and possessory conservatory) custody or guardianship 39 BH 2014 Benefit Update Healthcare Benefits HRA Defined 9/14/2013 Health Reimbursement Account (HRA) This is an account that reimburses associates for their out of pocket medical expenses This account is “Employer Funded” Funds from this account can be rolled over for up to 3 years Account works very similar to a Flexible Spending Account (FSA) Funds are tax free 40 BH 2014 Benefit Update 9/14/2013 Healthcare Benefits 2014 Wellness Program HRA Opportunities for 2014 Must be enrolled in SmartHealth to participate $600 in total rewards will be available to associates $350 for completion of an HRA (Health Risk Appraisal); HRQ (Health Risk Questionnaire) and a follow up documented visit with your PCP (Primary Care Provider) - These funds will be made available in your account with-in 2 weeks after completion of these activities $250 for activities related to fitness and other related wellness activities. These funds will be made available at the end of the calendar year. 41 BH 2014 Benefit Update Healthcare Benefits 2013 Wellness Awards The distribution of the 2013 Wellness awards will change slightly, when they are awarded in January 2014 9/14/2013 If the associate earned a Level 5 award, the prize selection that will be available for the participant is as follows: $325 Cash (taxable) 1 Year Fitness Center Membership Premium offset (January thru August) Example – If you earn $500, you will receive $29.41 a pay period for 17 pay periods to off set your premiums. This program will have to stop prior to 9/1, as this will not be supported by Symphony. 42 BH 2014 Benefit Update Next Steps Benefit Enrollment Packets will be mailed October 4th Detailed Information will be available and posted on the HR Intranet site (www.hr.borgess.com) Benefit Q&A drop in sessions will be made available the weeks of October 7th and 14th (specific times and locations will be posted on the HR intranet site) 9/14/2013 43