CMS Initiatives to Combat Medicare Advantage and Part D Fraud <Speaker Name> Tanette Downs <Date> Director, Division of Plan Oversight and Accountability <Subhead to Specific Event> 1 Medicare Fraud costs our country $60 Billion a year (Attorney General Eric Holder) If we do not step up our efforts, the Medicare Trust Funds could become insolvent by 2024 (Medicare Board of Trustees) And our entire healthcare system would be compromised… …for all Americans But we are fighting back, and it’s working… 2 Amazing results from an amazing group of dedicated people… Including you and your organization The fight continues… We now have new tools to help us work together to win the war on fraud… And help ensure healthcare for this generation and future generations to come. 3 “Today, we are releasing a report, which shows that our work to take on the criminals who steal from Medicare and Medicaid is paying off: we are regaining the upper hand in our fight against health care fraud. As this report shows, our anti-fraud efforts recovered $4.1 billion last year. That’s up 58 percent from 2009.” Kathleen Sebelius, Secretary US Department of Health and Human Services February 14, 2012 4 Our Agenda for Today’s Discussion 1. Building on a Successful Anti-Fraud Effort 2. Introduction to the Center for Program Integrity (CPI) and its Role in Combating Fraud Waste & Abuse 3. Outreach & Education Initiatives 4. Prevalent Fraud Schemes 5. Resources & How to Report Fraud 6. Questions & Answers 5 Building on a Successful Anti-Fraud Effort New Initiatives Detection • Pre-payment detection model vs. “pay & chase” • New technologies, e.g. predictive modeling and innovative data sources • Temporary “stop payments” for suspicious claims • More rigorous provider enrollment screening Deterrence • Expanded overpayment recovery efforts, e.g. Recovery Audit Contractors (RACs) • Stronger civil and monetary penalties • Tougher new sentences for criminals 6 Introduction to the Center for Program Integrity (CPI) and its Role in Combating Fraud Waste & Abuse 1. Center for Program Integrity (CPI) 2. Division of Plan Oversight and Accountability (DPOA) 7 Center for Program Integrity (CPI) In 2010, CMS established CPI and appointed Dr. Budetti as Deputy Administrator • Realigned all CMS fraud, waste and abuse (FWA) activities under one Center • Heightened level of attention to FWA • Enhanced data sharing across programs • Stronger industry partnerships for anti-fraud collaboration 8 Division of Plan Oversight and Accountability (DPOA) Leading the Fight Against Medicare Part C & D Fraud • DPOA’s Vision: To be the organization at CMS that will safeguard the integrity of the Part C & Part D programs • DPOA’s Mission: To manage all the facets of program integrity functions as they relate to the provision of Part C & Part D benefits 9 Medicare Parts C & D Anti-Fraud Team Working Together Against Fraud National Benefit Integrity MEDIC • Complaints Intake • Proactive Data Analysis • Referrals from Sponsoring Organizations (SOs) • Investigations / Audits • Collaboration with Law Enforcement • Assistance to SOs CPI DPOA Outreach & Education MEDIC • Outreach Activities • MEDIC Website • Education and Training • Quarterly Fraud Workgroups • Fraud Tools Part D RAC Part D Recovery Audit Contractor • Audit of (PDE) Claims Paid to Excluded Providers • Improper Payment Determinations • Fraud Referrals to NBI MEDIC 10 Medicare Parts C & D Anti-Fraud Team Working Together Against Fraud National Benefit Integrity MEDIC • Complaints Intake • Proactive Data Analysis • Referrals from Sponsoring Organizations (SOs) • Investigations / Audits • Collaboration with Law Enforcement • Assistance to SOs CPI DPOA Part D RAC 11 Medicare Parts C & D Anti-Fraud Team Working Together Against Fraud CPI DPOA Part D RAC ACLR Strategic Business Solutions Part D Recovery Audit Contractor • Audit of (PDE) Claims Paid to Excluded Providers • Improper Payment Determinations • Fraud Referrals to NBI MEDIC 12 Medicare Parts C & D Anti-Fraud Team Working Together Against Fraud CPI DPOA Outreach & Education MEDIC • Outreach Activities • MEDIC Website • Education and Training • Quarterly Fraud Workgroups • Fraud Tools Part D RAC 13 Outreach & Education Initiatives 1. Fraud Work Groups: Working Together to Create Cutting Edge Tactics 2. O&E MEDIC Website: Keeping Updated on the Latest Information 3. Fraud Tools: Making it Easier to Detect & Report Fraud 4. Education & Training: Shortening the Learning Curve for Faster Results 14 2012 Fraud Work Groups VALUE PROPOSITION: Coming together to create cutting edge tactics for fighting fraud 15 http://medic-outreach.rainmakerssolutions.com Keeping Updated on the Latest Information – Every Day 16 O&E MEDIC Website Resources and Information to Aid Anti-Fraud Efforts Provides a HIPAA-compliant secure site for: Content includes: • Fraud news updates • CMS • Training • SOs • Fraud tools • Law Enforcement • • Other Professionals Fraud Work Group meeting registration • Consumers • e-Resource Library containing basic references and contact listings • FAQs VALUE PROPOSITION: Providing you with a complete online guide for combating fraud 17 Fraud Tools Examples of 2012 Deliverables VALUE PROPOSITION: Making it easier for you to detect and report fraud 18 Education and Training Shortening the Learning Curve for Faster Results VALUE PROPOSITION: Helping you get up to speed quickly 19 Prevalent Fraud Schemes 1. Services Not Rendered/Not Medically Necessary 2. Top Prescribers/Top Providers 3. Drug Diversion 4. False Front Providers 5. Upcoding 20 SERVICES NOT RENDERED or NOT MEDICALLY NECESSARY Description: Claims submitted for services that never were received/ delivered, or were not medically necessary for the patient. Ways to Identify: • Pharmacy audits reveal shortages: invoices for medications do not support the claims processed by the plan, falsified invoices for drug manufacturers or distributors Recently Reported High Risk Areas: CA, FL, IL, NC, NJ, NY, MI, PR, TN, TX • Forged physician or patient signatures on documents • Physician prescribes outside his/her practice • Patient/member complaints of not receiving items received on EOB or items being delivered that were not requested • High claim volume of abused drugs such as controlled substance medications, pain medications, muscle relaxers, etc. • Diagnosis on file does not match the services or items being billed • Home Healthcare or other services billed while patient was in the hospital 21 TOP PRESCRIBERS/ TOP PROVIDERS Description: Top prescribers and providers are identified as prescribing or providing more services or items than others in the same professional peer group within their respective area or region. Ways to Identify: • Proactive data analysis can reveal top prescribers and providers of highly abused drugs and/or services in paid claim files Recently Reported High Risk Areas: MI, MO, NC, NY, OK, PA, TX • Multiple plans have identified possible overprescribing physicians • Prepay review departments reveal no patient history for services billed 22 DRUG DIVERSION Description: Drug diversion is a criminal act involving the unlawful distribution of prescription drugs. Ways to Identify: • • Diversion of drugs for medical purposes to the illegal market occurs in several ways, including doctor shopping, drug theft, prescription forgery, and illicit prescribing by a physician, beneficiaries bribed to sell their drugs or family members stealing drugs Recently Reported High Risk Areas: AZ, CA, FL, IN, MI, NJ, NY, OH, PA, WA Drugs usually abused in this "pill mill" environment are: Abilify, Zyprexa, Cymbalta, Zetia, Lorazepam, Hydrocodone, Vicodin, Oxycodone, Oxycontin or allergy/cough syrups 23 FALSE FRONT PROVIDERS Description: These are fictitious clinics, laboratories or other fake providers that bill for services or items not delivered. Many are identified as empty “shell” offices generating false claims. Ways to Identify: • New provider with sudden increase in billing pattern Recently Reported High Risk Areas: South FL, NY • UPS or FedEx® address • High number of claims being submitted by a new provider 24 UPCODING Description: Billing healthcare plans for more costly services or items versus what was delivered or received by the patient. This is done by billing a different level code to obtain a higher reimbursement. Ways to Identify: • Data analysis can quantify: • spikes in specific codes such as durable medical equipment, prosthetics, and orthotics ( i.e., billing for customized orthotic, but delivering an off-the-shelf product) Recently Reported High Risk Areas: CA, FL, UT • spikes in brand name drugs versus generics • Beneficiary Complaints 25 Resources and How To Report Fraud 26 More Resources • NBI MEDIC http://www.healthintegrity.org/ • O&E MEDIC Website/Part C & Part D Fraud Work Group http://medic-outreach.rainmakerssolutions.com/ • Compromised Number Contractor http://www.tpgsi.com/ • Senior Medicare Patrol (SMP) http://www.smpresource.org/ • Corrective Action Plans (CAPs) http://www.cms.gov/MCRAdvPartDEnrolData/CAP/list.asp • OIG Work Plans http://oig.hhs.gov/publications/workplan/2011 27 How You Can Report Fraud Contact National Benefit Integrity MEDIC at: 1-877-7SAFERX (1-877-772-3379) or http://www.healthintegrity.org/html/contracts/medic/case_referral.html 28 Questions 29