Norris Cotton Cancer Center Global Update CTOP RETREAT May 2014 NCCC Organizational Chart NCCC – Clinical Operations Clinical Care Strategic Plan NCCC Steering Committee Chief Radiation Oncology Surgery Chair Medicine Chair Vice President Center Director Chief(s) Hematology Oncology Center Deputy Director Nursing Director NCI-CCSG Admin Director Chair Pathology Chair Radiology NCI Cancer Center Support Grant Clinical Cancer Committee Clinical Care Team Breast Surgery Comprehensive Endocrine GU Kidney/Prostate Bladder/Testis GYN Head & Neck Lymphoma Patient Conferences (Tumor Boards) Hematology Pharmacy Radiation Care Pathways Cutaneous Lymphoma Radiology Melanoma Neuro Pediatric Thoracic Esophagus/Lung BMT Spine Pathology Interdisciplinary Clinics Nursing Care Management Care Coordination Palliation Translational Research GI Colon/Liver/Pancreas Clinical Research Cancer Oncology Group Directors Thyroid/Pituitary Service Line Approach NCCC Performance – By the Numbers • • • • • • • • • • • • Annual Gross Revenue…………………………………… Annual Net Revenue……………………………………… Annual Direct Expenses………………………………… Operating Margin (YTD)…………………………………. Annual New Patients……………………………………… Technical Units Delivered………………………………. Total FTEs………………………………………………………. Locations throughout New Hampshire and Vermont…………………………………………………… Clinical research trials……………………………………… Basic and translational research projects…………. Residents and Fellows………………………………........ $ 114mm $ 50mm $ 33mm 3.4% 3,600 99,000 193 17 160+ 200+ 9 NCCC – Immediate Focus • • • • • • • NCI Core Grant Renewal Regional Affiliation Programs Quality and Safety Programs Patient Experience – Access Service-Line (COG) structure - Pathways Employee Engagement Managing in Changing Environment Regional Program Research/Quality Affiliation Trials, Tumor Boards, Education Branding, IRB Marketing Quality Monitoring Program Development Staff and Consulting Affiliation Care Pathways, Multi Specialty Clinics Policies and Procedures Comprehensive Affiliation Referral Development. Shared Financial Risk, Professional Services DH Initiatives • • • • • • • • Regional Affiliations ESI – Epic Business Systems Overlay Access Patient Experience Employee Engagement – Reward and Recognition Quality – Value Institute Innovation Zone Sustainability – Communication and Managing in Changing Environment NCCC Challenges • Changing from “site disease” to “cancer type disease” treatment approach – Molecular Tumor Boards • Care Pathways – Cancer Oncology Groups – 13 • Role in Population Health – Bundled Payment – Controlling and lowering costs – Increasing efficiencies – “selling our services” to other ACO’s • Access • Regional Strategy Thank You