OhioHealth Healthcare Informatics
and Data Analytics
Dr. Mrunal Shah, MD – System VP of Healthcare Informatics,
OhioHealth
Neeraj Bhat (‘13) – Administrative Fellow, OhioHealth Information
Services
6/25/2014
Presented To: Trinity HCAD Class of 2015
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Introduction to OhioHealth
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Faith-based, not-for-profit system
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Organizational Mission: “To improve the health
of those we serve.”
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Serving central Ohio since 1891
Organizational Highlights
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17,000 associates
2,400 on-staff physicians
10+ hospitals
145 ambulatory locations
1.9 million outpatient visits
94,000 admissions
Current OhioHealth Analytics: A real story!
Valence
Mortality
DSS
Pay for
Performance
Star
OB Paper
Report
NCQA
Patient
Satisfaction
Diabetes
Heart
Demographic
Athena
Midas
GE
Centricity
Core Measures
Infection Control
Diabetes
PQRS measures
Becky is responsible for creating the OPG
Scorecard as well as providing numerous
reports for OhioHealth Physicians and
Management
For this, she gathers data from many systems
She stores the data in an Access database so she can re-identify the patients and massage the data for reporting
She gets the demographic information from Athena
She gets mortality report from DSS/EPSI system and OB paper report from McKesson Star
She gets Pay for Performance (Health4) data from MGO’s Valence product in excel files
She downloads data from NCQA website for physicians participating in Diabetes and Heart/Stroke programs
She downloads Patient satisfaction data from Press Ganey website
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Current OhioHealth Analytics
Valence
Mortality
DSS
NCQA
Star
Pay for
Performance
OB Paper
Report
Patient
Satisfaction
Diabetes
PQRS
ACC
STS
Stroke
Heart
Demographic
Athena
Midas
GE
Centricity
Core Measures
Infection Control
Diabetes
PQRS measures
X X X X
EPSI
Cost Acct.
Horizon
OPG
Scorecard
Paper reports
Lab
Pharmacy
Paper report
Endoscopy
Neuro
Metrics
Reports
She also needs Endoscopy data which she gets from Provation system in a paper report
She needs Neuro infection control data (for spine metrics) which also comes in the form of paper reports
She downloads reports from STS and ACC websites for Stroke and Heart metrics
She would like to generate metrics for orthopedic care including total cost for procedures such as knee/hip surgery
For that she would like access to integrated information from cost, EMR, Lab and pharmacy systems but does not
She manipulates this all manually in spreadsheets to generate the reports and scorecard
She would like to create the scorecard monthly but It is so time consuming that she does this only once a quarter
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How do we move
from this state
ToBecky
this state!
Valence
Star
Pay for
Performance
Mortality
DSS
GE
Centricity
Diabetes
PQRS measures
Midas
Core Measures
Infection Control
Athena
Provation
X X X X
McKesson
Patient
Satisfactio
n
ORSIS
HSM
Paper report
Endoscopy
EDW
Neuro
Metrics
CHF
STS
Diabetes
PQRS
Paper reports
OhioHealth Analytics
Portal
Demographic
EPSI
Cost Acct.
OB Paper
Report
NCQA
Stroke
Heart
OPG
Scorecard
STS
CHF
NCQA
Reports
PQRS
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Hundreds of Hours in Manual reporting!
Workforce
management
Core
Measures
Service
Lines
Productivity
Report
Business
Planning
OPG
Scorecard
Reports &
Dashboards
Access
Manual
Qlikview
Printer
Integrate
On
Demand
Excel
Attachment
Data Custodian Data Custodian Data Custodian
ODBC
Extracts
Midas
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EPSI
ORB
Lab
Athena
Embedded
In Email
Data Custodian
Native Query
Tool
ODBC
Email
Link
GE
Centricity
Crystal
Data Custodian
ODBC
Download
Data Custodian Data Custodian
Data Custodian
Native Query
Tool
Native Query
Tool
Table Views
Extracts
Peoplesoft
McKesson
STAR
FTP
Care
Manager
Med
Manager
Valence
Enterprise Analytics
Audiences
Data Visualization and Analytics
Normalized Data Storage
Data Integration (standardization, normalization, transformation)
Data Sources
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Executive Steering Committee Membership:
Representation from OhioHealth Strategic Areas
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Sr. VP - CIO
Sr. VP/CMO
Sr. VP - Finance
Sr. VP – Chief Strategy Officer
Executive Steering
Committee
Sr. VP – Managed Care
Sr. VP – Shared Services
VP – Quality/Safety
Data Governance
Committee
VP – Strategy
Sr. VP – Chief HR Officer
President - OPG
VP, IS - Dr. Mrunal Shah
Project Prioritization
Subcommittee
Ad Hoc
Task/Work
Groups
Data Governance Committee Membership:
Representation from OhioHealth Strategic Areas
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Informatics - Dr. Mrunal Shah
Clinical Effectiveness
Quality
Service Excellence
Executive Steering
Committee
Financial Decision Support
Physician Quality
Revenue Cycle/HIM
Data Governance
Committee
Strategic Information Resources
Process Excellence
Case Management/Utilization
Population Health Management
Project Prioritization
Subcommittee
Ad Hoc
Task/Work
Groups
Functional Components of
Population Health Management
Source: Explorys Educational Material
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Readmission Dashboard
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EXPLORE
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HYPERTENSION REGISTRY
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OhioHealth Explorys Core
Program Team
Role
Executive
Sponsor
Steering
Committee
Program Lead
Team Member
Mrunal Shah, MD,
System VP, Healthcare
Informatics
Explorys Steering
Committee (subset of
DGC+SMEs)
Neeraj Bhat Administrative Fellow,
Information Services
Responsibilities
a. Comprehensive program oversight and guidance
b. Executive program assessment and decision making
c. Objectives and strategic direction
a. Strategic direction
b. Govern decision making as needed
a.
b.
c.
d.
e.
f.
a.
Clinical Lead
Dr. Greg Sawchyn Senior Director, Clinical
Guidance Council
b.
c.
a.
Tobi Zappe, System
Director, Technology
Technical Lead Services, Healthcare
Informatics
Jeff Coleman, Architect
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b.
c.
d.
Lead day-to-day aspects of the program
Manage the program scope
Monitor and track the program work plan
Track and resolve implementation issues
Communicate status to Executive Sponsor, Steering
Committee and other stakeholders
Identify SMEs and resources as needed
Lead and make decisions regarding clinical aspects of the
implementation, including measure and registry selection,
rollout, and workflow integration
Lead and provide resources for UAT process
Identify SMEs and resources as needed
Lead and make decisions regarding the infrastructure, data
sourcing and technical aspects of the solution
Ensure installation of HDGs, VPN Setup and access to
source systems
Review and approve Integration mapping
Identify SMEs and resources as needed
OhioHealth Explorys Core
Program Team
Role
Executive
Sponsor
Steering
Committee
Program Lead
Team Member
Mrunal Shah, MD,
System VP, Healthcare
Informatics
Explorys Steering
Committee (subset of
DGC+SMEs)
Neeraj Bhat Administrative Fellow,
Information Services
Responsibilities
a. Comprehensive program oversight and guidance
b. Executive program assessment and decision making
c. Objectives and strategic direction
a. Strategic direction
b. Govern decision making as needed
a.
b.
c.
d.
e.
f.
a.
Clinical Lead
Dr. Greg Sawchyn Senior Director, Clinical
Guidance Council
b.
c.
a.
Tobi Zappe, System
Director, Technology
Technical Lead Services, Healthcare
Informatics
Jeff Coleman, Architect
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b.
c.
d.
Lead day-to-day aspects of the program
Manage the program scope
Monitor and track the program work plan
Track and resolve implementation issues
Communicate status to Executive Sponsor, Steering
Committee and other stakeholders
Identify SMEs and resources as needed
Lead and make decisions regarding clinical aspects of the
implementation, including measure and registry selection,
rollout, and workflow integration
Lead and provide resources for UAT process
Identify SMEs and resources as needed
Lead and make decisions regarding the infrastructure, data
sourcing and technical aspects of the solution
Ensure installation of HDGs, VPN Setup and access to
source systems
Review and approve Integration mapping
Identify SMEs and resources as needed
Questions?
“Information is the oil of the 21st century and
analytics is the combustion engine.”
-Peter Sondergaard – Senior Vice President, Gartner
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Follow-Up/Contact
Neeraj Bhat
Administrative Fellow, Information Services
OhioHealth
neerajbhat2007@gmail.com
(469) 667-1217
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