Big changes New choices Updated 11/22/13 Medical Plan Comparison Laura Morgan UCSB Human Resources, Benefits 1 This presentation is intended for communication purposes only. Please see plan document and http://atyourservice.ucop.edu for complete information. 1 11/2013 Topics • Open Enrollment Overview • Medical Plan Design 101 • Medical Plan Comparisons ◊ Residence requirements ◊ Choice of physician ◊ Cost of care & prescription drugs ◊ Out of Pocket Maximum ◊ Health Savings Account ◊ Behavioral Health 2 Open Enrollment • Ends Tuesday, November 26, 5:00 pm • Make changes online - sign in to account http://atyourservice.ucop.edu • All changes are effective January 1, 2014 3 Actions • Change medical and/or dental plan • Enroll in medical, dental, vision • Add eligible family members • Enroll or re-enroll in Health Flexible Spending Account (FSA) ◊ unless you select the Blue Shield Health Saving Plan) • Enroll or re-enroll in Dependent Care FSA 4 Review Options for 2014 atyourservice.ucop.edu/oe Booklet 5 Medical Plan Chooser 6 2014 Medical Plans 2013 2014 Anthem PPO Anthem PLUS UC Care PPO Anthem HRA-PPO Health Net Blue & Gold HMO Health Net HMO (administered by Blue Shield) Blue Shield Health Savings Plan (PPO) Health Net Blue & Gold HMO Kaiser HMO Kaiser HMO Core Core 7 Default Medical Plans 2013 Medical Plan 2014 Medical Plan Health Net Blue & Gold HMO Health Net Blue & Gold HMO Health Net HMO (full) Health Net Blue & Gold HMO Kaiser HMO Kaiser HMO Anthem PLUS UC Care Anthem PPO UC Care Anthem Lumenos HRA Blue Shield Health Savings Plan Anthem Core Blue Shield Core 8 What is your priority? • Cost to enroll – monthly premium • Cost of care ◊ Predictable, low cost copays ◊ Pay a % of each service • Choice of providers ◊ HMO medical group physicians ◊ PPO preferred network or any provider • Effort to manage – coordinating care & bills 9 Medical Plan Design 101 HMO PPO POS HMO – Health Maintenance Organization • Insurance plan delegates your care to a “medical group” (e.g. Sansum, SB Select IPA) • Care is coordinated by a Primary Care Physician (PCP) and medical group • Member selects PCP, PCP refers to specialists • Predictable, low cost, copay for services - no deductibles • Emergency and urgently needed care when away Health Net Blue & Gold HMO Kaiser HMO 11 HMO Network and Access to Care HMO Medical Group Primary Care Physicians Specialists Labs Radiology Durable Medical Equip Urgent Care Hospitals Access to Care When you need care go to your PCP PCP refers you to specialist, x-ray, lab, hospital Medical Group authorizes referrals to some specialists and treatment 12 PPO – Preferred Provider Organization • You direct your own care, you decide where to receive services • You pay annual deductibles before plan pays • After deductible, you share the cost of each service with the plan - coinsurance • Your costs are lower if you select preferred providers • “Out-of-pocket Maximum” limits your financial liability UC Care Blue Shield Health Savings Plan 13 Deductible, Coinsurance, OOPM January Calendar Year December Deductible Coinsurance Copay Out-of-Pocket Maximum You pay You share cost with plan Plan pays 100% 14 Allowed Amount – In Network PPO plans negotiate “allowed” rates to process claims. In-Network Discounted rate that plan negotiates for each service with “preferred” or participating providers Example 20% Coinsurance Provider charge: Allowed amount: • You pay the in-network Plan pays 80%: coinsurance on the discounted You pay 20% rate. • Provider can’t “balance bill” $200 $100 $80 $20 Provider write-off: $100 15 Allowed Amount – Out of Network PPO plans assign “allowed” rates to process claims. Out-of-Network Value that plan assigns to a service when provider is NOT a “preferred provider” (not participating) Example 50% Coinsurance Provider charge: Allowed amount: $200 $100 • Plan pays out-of-network coinsurance on the allowed amount. Plan pays 50%: (50% of $100) $50 • Provider can “balance bill” You pay 50%: $50 You pay balance: $100 16 PPO Claims, EOBs & Bills You receive services You pay nothing at the time of service for in-network care Provider sends claim for services to health plan Health plan sends EOB Explanation of Benefits (EOB) outlines allowed charges, deductible and co-insurance. “This is not a bill”. Provider sends bill The bill should match the EOB. It should reflect the in-network discount and any payments received from health plan. You pay provider 17 PPO Resources Fair Health Consumer • http://www.fairhealthconsumer.org/ Health Care Blue Book • https://www.healthcarebluebook.com/ Good Rx – drug costs • http://www.goodrx.com 18 POS - Point of Service • Combines HMO and PPO plan designs • Limit costs by using HMO providers • Can use providers outside HMO group, but cost for service will be higher Anthem PLUS in 2013 - discontinued 19 Anthem PLUS Dilemma – PPO or HMO How do you use your plan? PPO • Use physicians out of the HMO medical group • Use out-of-network behavioral health • Deductible & Coinsurance HMO • Use PCP and specialists in the HMO medical group • Use Optum behavioral health • Predictable copays 20 2014 Medical Plans Health Net Blue & Gold HMO Kaiser HMO UC Care Blue Shield Health Savings Plan Core UC Care PPO Blue Shield of California – claims administrator & network UC Select Providers • Customized for UC Care • UC Health System + Select Blue Shield providers Blue Shield Preferred Providers • Similar to the standard in network cost-share of the previous Anthem PPO plan Non-Preferred Providers • Flexibility to use services from any provider outside the UC Select or Blue Shield Preferred network 22 Blue Shield Health Savings Plan High deductible medical plan paired with a Health Savings Account Blue Shield PPO + Health Savings Account • The Health Savings Account is not a component of the medical plan as HRA is with Lumenos. • It is a separate account that can be used to pay medical and other health expenses. 23 Preventive Care • All medical plans cover preventive care at 100% with in-network providers • Preventive care includes: ◊ Annual well visit and labs ◊ Well woman visits and labs ◊ Preventive screening tests ◊ Immunizations • See list of preventive services on the plan websites 24 Residence Limitations HMO (Health Net, Kaiser) UC Care • Employee must live in California • PCP must be within 30 miles of where you live or work (in most cases) • Employee may live anywhere • Worldwide services Blue Shield Health Savings CORE • Employee must live in US • Employee may live anywhere • Worldwide services 25 When traveling out of US HMO (Health Net, Kaiser) UC Care • Limited to emergency and urgent care only • No routine care when away from medical group • Comprehensive coverage • Plan pays Preferred benefit. Blue Shield Health Savings CORE • Limited to emergency and urgent care only • No routine care • Comprehensive coverage • Plan pays out-of-network benefit. 26 Choice of Physician HMO • • • • (Health Net, Kaiser) You select PCP PCP coordinates care PCP refers to specialists Specialists limited to physicians in medical group UC Care In-Network – You select • UC Select • Blue Shield Preferred PPO Out-of-Network • You select non-Blue Shield Blue Shield Health Saving CORE In-Network • You select Blue Shield PPO In-Network • You select Blue Shield PPO Out-of-Network • You select non-Blue Shield Out-of-Network • You select non-Blue Shield 27 UC Care: In-Network Providers • UC Select ◊ All UC medical centers, facilities and physicians ◊ Additional select Blue Shield PPO providers in areas where UC medical centers and physicians are not accessible • Blue Shield Preferred PPO in California ◊ 97% of Anthem PPO are also Blue Shield Preferred • Blue Shield outside of CA and US ◊ Blue Cross Blue Shield Network out of CA ◊ BlueCard Network out of US 28 UC Care: UC Select near UCSB • UC Select providers in ◊ ◊ ◊ ◊ Santa Barbara – Sansum Clinic Santa Maria Lompoc Ventura • Currently, Sansum Clinic is the only UC Select provider in Santa Barbara area ◊ High cost hospital and medical groups ◊ Still negotiating 29 UC Care: Blue Shield Preferred • Most Anthem Plus and PPO providers are also in the UC Care “Blue Shield Preferred” network • Cottage Hospital and Sansum Clinic are Blue Shield Preferred providers UC Care Provider directory blueshieldca.com/uccareppo Search tool defaults to UC Select network “Change selection” to find Blue Shield Preferred UC Care http://uc-care.org/ Blue Shield Concierge 1-855-201-2067 30 Office Visit Cost Medical Plan Copay Deductible Coinsurance HMO $20 None None UC Care PPO UC Select $20 None None Preferred Out-of-Network $250 indiv $750 family $500 indiv $1,500 family You pay 20% Plan pays 50% of allowed rate You pay balance 31 UC Care Costs UC Select (Tier 1) Blue Shield Preferred (Tier 2) Non-Preferred Out-of-Network (Tier 3) Copay Deductible Deductible Coinsurance Coinsurance • Your costs are based on the tier/network that the provider is in • Not all services are covered at the UC Select benefit tier • Some services are covered only at the Blue Shield Preferred and Non-Preferred tiers 32 Deductible, Coinsurance, OOPM UC Care Individual Coverage Blue Shield Preferred (Tier 2) You pay You share cost with plan Plan pays 100% $250 Deductible 20% Coinsurance $3000 OOPM 33 Deductible: Individual vs Family UC Care Example Family Deductible Blue Shield Preferred (Tier 2) $250 Individual / $750 Family Coinsurance Adult 1 Paid $250 20% Adult 2 Paid $100 $175 Paid 20% Child 1 Paid $ 75 20% Child 2 Paid $250 20% 34 Office Visit Costs Medical Plan CORE Preferred Out-of-Network Blue Shield HSP Preferred Out-of-Network Copay Deductible Coinsurance $3000 per individual You pay 20% Plan pays 80% of allowed rate $1,250 single $2,500 family You pay 20% $2,500 single $5,000 family Plan pays 60% of allowed rate Full family deductible must be met before plan shares cost 35 Deductible, Coinsurance, OOPM Blue Shield Health Savings Plan Individual (Single) Preferred Providers You pay You share cost with plan Plan pays 100% $1250 Deductible 20% Coinsurance $4000 OOPM 36 Deductible, Coinsurance, OOPM Blue Shield Health Savings Plan Family Preferred Providers The full family deductible must be met before plan shares costs You pay You share cost with plan Plan pays 100% $2500 Deductible 20% Coinsurance $6400 OOPM 37 Hospitalization Costs Medical Plan Copay Deductible Coinsurance HMO $250 None None UC Care PPO UC Select $250 None None Preferred Out-of-Network $250 indiv $750 family $500 indiv $1,500 family You pay 20% Plan pays 50% of allowed rate You pay balance 38 Hospitalization Costs Medical Plan CORE Preferred Out-of-Network Blue Shield HSP Preferred Out-of-Network Copay Deductible Coinsurance $3000 per individual You pay 20% Plan pays 80% of allowed rate $1,250 single $2,500 family You pay 20% $2,500 single $5,000 family Plan pays 60% of allowed rate Full family deductible must be met before plan shares cost 39 Emergency Room Costs Medical Plan Copay Deductible Coinsurance HMO $75 None None UC Care PPO UC Select $100 None You pay 20% of ER physician Preferred $100 Waived Out-of-Network $100 Waived You pay 20% of ER physician You pay 20% of ER physician 40 Emergency Room Costs Medical Plan CORE Preferred Out-of-Network Blue Shield HSP Preferred Copay Deductible Waived for facility fee Coinsurance You pay 20% You pay 20% $1,250 single You pay 20% $2,500 family Out-of-Network $2,500 single You pay 20% $5,000 family Full family deductible must be met before plan shares cost 41 Out-of-Pocket Maximum Medical Plan Health Net HMO Kaiser HMO OOPM $1,000 $3,000 $1,500 $3,000 indiv family indiv family Notes Family = 3 or more Family = 2 or more 42 Out-of-Pocket Maximum Medical Plan UC Care PPO UC Select OOPM $1,500 indiv $4,500 family Preferred $3,000 indiv Notes Family = 3 or more In-Network providers cross accumulate $9,000 family Out of Network $5,000 indiv $15,000 family Family = 3 or more Out-of-network accumulates separately 43 Out-of-Pocket Maximum Medical Plan CORE Blue Shield HSP Preferred Non-Preferred (Out-of-Network) OOPM $6,350 indiv $12,700 family $4,000 indiv (single) $6,400 family Notes Family = 2 or more Medical & Drug expenses apply Full family OOPM must be met before plan pays 100% for any enrollee $8,000 indiv (single) In & Out-of-network $16,000 family accumulate separately Medical & Drug expenses apply 44 Prescription Drugs Preferred Drug List (Formulary) is different for each carrier HMO UC Care Retail (30 day) • Generic • Brand • Non-formulary Mail Order (90 day) • Generic • Brand • Non-formulary $5 $25 $40 $10 $50 $80 Blue Shield HSP CORE You pay full cost of medication until you satisfy the deductible After deductible, you pay 20% at preferred pharmacies 45 Blue Shield Health Savings Plan High deductible medical plan paired with a Health Savings Account Blue Shield PPO + Health Savings Account • The Health Savings Account is not a component of the medical plan as HRA is with Lumenos. • It is a separate account that can be used to pay medical and other health expenses. 46 Lumenos vs Blue Shield HSP Lumenos Deductible Health Reimbursement Account (HRA) Member pays PPO Coinsurance Blue Shield PPO Deductible Member pays PPO Coinsurance Health Savings Account UC Contributions Member Contributions Lumenos HRA Rollover 47 Lumenos HRA Rollover • Remaining Lumenos HRA money will roll-over into the Health Savings Account (4/1/14) • Lumenos HRA $ are treated differently than HSA $ by IRS • Lumenos HRA $ becomes a “Post Deductible Health Reimbursement Account” = PDHRA • You must pay the Blue Shield HSP deductible with other funds BEFORE you can use the PDHRA to pay eligible expenses. Example: Lumenos PDHRA • Single Deductible • UC Contribution to HSA • Remaining balance $1,250 $500 $750 ◊ Pay with personal funds or Pay with your contributions to HSA • Lumenos PDHRA can be used to pay 20% coinsurance after deductible is satisfied 49 Why is HSA better? • You keep the money even if you change jobs or insurance plans • You can make contributions at any time • It has triple tax advantage • No Federal taxes on contributions • No taxes when funds are used • No taxes on earnings • HSA funds rollover from year to year; no use it or lose it as with Health FSA 50 Employees can maximize savings • UC Contribution (1/1/14) ◊ $500 individual ◊ $1000 family • You can contribute up to (optional): ◊ Single-coverage: $2,800 ◊ Family-coverage: $5,550 ◊ Catch-up contribution, age 55+: $1,000 Tip: Contribute the money you would have put in your Health FSA. Who is eligible for HSA? To own an HSA you need to: • Be covered ONLY by an HSA-qualified health plan ◊ Other health coverage may disqualify you, including Health FSA, Medicare or traditional health plan ◊ Health FSA must have a $0 balance on Dec. 31, 2013 (complete any claims reimbursement by Dec. 31, 2013) • Not be claimed as a dependent on someone else’s tax return How does HSA work? • UC makes annual contribution for plans that start on January 1. • You may contribute through payroll deduction or make post-tax contributions to HealthEquity • Use a HSA debit card to pay for health expenses • Use HealthEquity website to pay medical and other health claims • Invest HSA dollars when account balance reaches $2000 – no fees to invest HSA vs FSA • The HSA is NOT like the Health FSA where you have access to the entire annual contribution starting on January 1 • The HSA is like a checking account – the money must be in the account before you can spend it ◊ You make monthly contributions through payroll deduction, you can change the contribution amount during the year ◊ You can make one time contributions through Health Equity 54 Use the HSA to pay for… • Deductible • Coinsurance • Any IRS Publication 502 Expenses, including: ◊ ◊ ◊ ◊ Medical Dental Vision Prescription drug ◊ Long Term Care insurance premiums 55 Using your Health Savings Plan 1. Go to your doctor. 2. Later – check your HealthEquity account online to see required payment to the doctor. 3. Pay with your HSA funds through your HealthEquity online account. OR Pay with another source (e.g. check, credit card) • Give doctor’s office your Blue Shield card so BSC can… process the claim and get you their special provider discounts and send info about your amount of claim responsibility to Health Equity 56 For more information HealthEquity Member Services is available every hour of every day Call the Blue Shield/UC dedicated line 1.855.201.8375 say “Health Savings Account” www.healthequity.com/ed/uc www.blueshieldca.com/uc Optum (formerly United Behavioral Health) • Optum coordinates behavioral health care for all medical plans (except CORE) ◊ psychiatrist ◊ psychologist ◊ therapist ◊ substance abuse treatment • No referral required from physician • Call Optum to notify prior to first visit 58 Behavioral/Mental Health Medical Plan Health Net Blue & Gold Kaiser (Optum & Kaiser Providers) OPTUM Network Out of Network Emergency only Visits 1–3 no copay Visits 4+ $20 $250 inpatient hospitalization Emergency only 59 Behavioral/Mental Health Medical Plan OPTUM Network Out-of-Network UC Care Visits 1-3 no copay Visits 4+ $20 Inpatient $250 $500 deductible Plan pays 50% Blue Shield HSP Deductible: $1,250 indiv $2,500 family You pay 20% allowed You pay balance Deductible: $2,500 indiv $5,000 family Plan pays 60% allowed You pay balance 60 Behavioral/Mental Health Medical Plan Blue Shield Network Core Out of Network $3000 deductible You pay 20% Plan pays 80% allowed You pay balance Note for all plans: • The medical and behavioral health deductibles crossaccumulate. • The medical and behavioral health coinsurance crossaccumulate toward a common out-of-pocket maximum. • In-network and out-of-network deductibles and out-of61 pocket maximums do NOT cross accumulate. Chiropractic & Acupuncture Medical Plan HMO UC Care Preferred Providers American Specialty Health Blue Shield Out-of-Network Non-Blue Shield Costs 25% discount After deductible, You pay 20% After deductible, Acupuncture: Plan pays 80% allowed Chiropractic: Plan pays 60% allowed Note: Benefit is limited to 24 visits per calendar year combined for Acupuncture and Chiropractic visits 62 Chiropractic & Acupuncture Medical Plan Blue Shield HSP Preferred Providers Blue Shield Costs After deductible, You pay 20% Out-of-Network Non-Blue Shield After deductible, Acupuncture: Plan pays 80% of allowed Chiropractic: Plan pays 60% of allowed Note: Benefit is limited to 24 visits per calendar year combined for Acupuncture and Chiropractic visits 63 Chiropractic & Acupuncture Medical Plan Core Preferred Provider Blue Shield Out of Network After deductible, You pay 20% Out-of-network Non-Blue Shield After deductible, Acupuncture: Plan pays 80% allowed Chiropractic: Plan pays 80% allowed Note: Plan payment maximum up to $500 per calendar year 64 http://atyourservice.ucop.edu/oe • Resources ◊ Plan contacts ◊ Plan rates • Medical Plans ◊ Benefit summaries ◊ Links to plan websites ◊ Links to provider directories • Other plans ◊ Dental, vision, FSA 65 66