Max Ranzau Manager of Partner Enablement Business Value of Usage Tracking The Usage Tracking Console • What is Usage Tracking? (formely known as PowerTrace) • How do you configure it? • What can it do for me? Usage Tracking Viewer User Apps Computer The Usage Tracking™ Viewer Filters Target objects: ”what has happened on this ...” ”Which users have used this application?” ”Which applications has been run by this user?” Usage Tracking™ data provided courtesey of Filtering the details Example 1: We need to know what a specific user has been doing within a specific timeframe Filtering the details Example 2: Who’s been goofing off during business hours ... Filtering the details Example 3: Who were editing word documents in China on July 16th? Querying the User Example 1: Difference between What are the top ten applications Active and Open time: for a specific user? Active time is when an app is open AND is using more than 1% CPU power Querying the User Example 2: Show me all the apps this user has been running. Querying the User Example 3: Show me this user’s web activity Querying the Departments OU Example: We want to know what a given branch office (OU) is using the most and the least. Querying the Applications Application example 1: We want to examine the top 10’s for a speciffic app: This will help us determine: - Who is actually using the application the most. - Who is likely to be consuming licenses without using it. - Who is most elligeble for a hardware upgrade. Querying the Applications Application example 2: Where is the application being used? This will help us determine: - Is there a need for additional licensing? - Are the access controls configured correctly? - Internal budgeting / cost control Querying the Applications Application example 3: How many users are using this app on a daily basis? This info is usefull for establishing historic license and ressource load, predicting future development. Querying activity on specific web site Web example 1: Who are actually using a given website? Usefull for determining - Return on Investment on Intranet development - Possible review of content - Other HR purposes... Querying Computers Example 1: What is the most used application in our Organization? Where are our users spending their time mostly on the Internet Querying Computers Example 2: How much has a specific computer been used? Usefull for - monitoring usage of kiosk computers - determining current/future load on computers - anticipating purchase of new hardware Querying Computers Example 3: How is our Terminalserver or Citrix farm doing? - When should we anticipate need for extra licenses? - How well are our servers load-balancing? Session Analysis In general: Who’s been working where and for how long? Usefull for quickly resolving security/access enquiries: - Who has been working offline? - When was user X on the system - Who had activity on specific computer(s) Current Activity In general: What’s going on right now? - Who are running what, and where? - Who are running a specific application? - Who are surfing certain types of websites? - Which departments are currently doing what? Modifying Usage Tracking™ output In general: Configures options in the Usage Tracking™ viewer Affecting the way data is presented. Example: Do not include screensaver information, as it may distort the real measurements. Wise words to manage by... With Ultimate Power Comes Ultimate Responsibility... Questions and Answers