Business-value-of-Usage-Tracking

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Max Ranzau
Manager of Partner Enablement
Business Value of Usage Tracking
The Usage Tracking Console
• What is Usage Tracking? (formely known as PowerTrace)
• How do you configure it?
• What can it do for me?
Usage Tracking Viewer
User
Apps
Computer
The Usage Tracking™ Viewer
Filters
Target objects:
”what has happened on this ...”
”Which users have used this application?”
”Which applications has been run by this user?”
Usage Tracking™
data provided
courtesey of
Filtering the details
Example 1:
We need to know what a specific user has been doing
within a specific timeframe
Filtering the details
Example 2:
Who’s been goofing off during business hours ...
Filtering the details
Example 3:
Who were editing word documents in China
on July 16th?
Querying the User
Example 1:
Difference between
What are the top ten applications
Active and Open time:
for a specific user?
Active time is when an
app is open AND is using
more than 1% CPU power
Querying the User
Example 2:
Show me all the apps this user has been running.
Querying the User
Example 3:
Show me this user’s web activity
Querying the Departments
OU Example:
We want to know what a given branch office (OU) is
using the most and the least.
Querying the Applications
Application example 1:
We want to examine the top 10’s for a speciffic app:
This will help us determine:
- Who is actually using the application the most.
- Who is likely to be consuming licenses without using it.
- Who is most elligeble for a hardware upgrade.
Querying the Applications
Application example 2:
Where is the application being used?
This will help us determine:
- Is there a need for additional licensing?
- Are the access controls configured correctly?
- Internal budgeting / cost control
Querying the Applications
Application example 3:
How many users are using this app on a daily basis?
This info is usefull for establishing historic license and
ressource load, predicting future development.
Querying activity on specific web site
Web example 1:
Who are actually using a given website?
Usefull for determining
- Return on Investment on Intranet development
- Possible review of content
- Other HR purposes...
Querying Computers
Example 1:
What is the most used application in our
Organization?
Where are our users spending their time
mostly on the Internet
Querying Computers
Example 2:
How much has a specific computer been used?
Usefull for
- monitoring usage of kiosk computers
- determining current/future load on computers
- anticipating purchase of new hardware
Querying Computers
Example 3:
How is our Terminalserver or Citrix farm doing?
- When should we anticipate need
for extra licenses?
- How well are our servers load-balancing?
Session Analysis
In general:
Who’s been working where and for how long?
Usefull for quickly resolving security/access enquiries:
- Who has been working offline?
- When was user X on the system
- Who had activity on specific computer(s)
Current Activity
In general:
What’s going on right now?
- Who are running what, and where?
- Who are running a specific application?
- Who are surfing certain types of websites?
- Which departments are currently doing what?
Modifying Usage Tracking™ output
In general:
Configures options in the Usage Tracking™ viewer
Affecting the way data is presented.
Example:
Do not include screensaver information,
as it may distort the real measurements.
Wise words to manage by...
With Ultimate Power
Comes Ultimate Responsibility...
Questions and Answers
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