New Silent Knight Buyer SAP Based e-commerce Agenda • E-commerce training resources • E-commerce overview 2 HONEYWELL - CONFIDENTIAL File Number Silent Knight Buyer Training Resources http://www.farenhyt.com/PWprotected/htm/ecomm.html 6 HONEYWELL - CONFIDENTIAL File Number New Silent Knight Buyer e-Commerce New eCommerce Overview • Standard orders (no rush/expedited orders) • Multiple ship-to addresses (must be set up in system like today) • Robust search function and catalog browsing • Easier to identify, download, and print invoices, orders, etc. • More accurate product availability information – quantity, date • Excel template for uploading of orders directly to the site • Specify requested delivery dates • Specify ship complete or partial delivery – per order, per line 8 HONEYWELL - CONFIDENTIAL File Number Login screen 9 HONEYWELL - CONFIDENTIAL File Number Welcome screen 10 HONEYWELL - CONFIDENTIAL File Number eCommerce Main Page Recent history – orders, Browse and search invoices, etc 11 HONEYWELL - CONFIDENTIAL File Number Search transactions Search for orders, invoices 12 HONEYWELL - CONFIDENTIAL File Number Search transactions Select status 13 HONEYWELL - CONFIDENTIAL File Number Search transactions Search date range 14 HONEYWELL - CONFIDENTIAL File Number Search transactions Enter document number (optional) 15 HONEYWELL - CONFIDENTIAL File Number Search transactions Download a spreadsheet of all transactions Click the link to view document 16 HONEYWELL - CONFIDENTIAL File Number Browse product catalog Catalog structure follows your Price Book 17 HONEYWELL - CONFIDENTIAL File Number Product search Search our part number or your part number 18 HONEYWELL - CONFIDENTIAL File Number Product search Fuzzy/wildcard Search 19 HONEYWELL - CONFIDENTIAL File Number Product Search Click here to view additional info Add directly to your cart 20 HONEYWELL - CONFIDENTIAL File Number Pricing and availability check See availability for the qty you need Check pricing 21 HONEYWELL - CONFIDENTIAL File Number Order Entry screen Enter PO and additional description (optional) 22 HONEYWELL - CONFIDENTIAL File Number Order Entry screen Select a ship-to location 23 HONEYWELL - CONFIDENTIAL File Number Order Entry screen Specify your shipment method 24 HONEYWELL - CONFIDENTIAL File Number Order Entry screen Specify your requested delivery date *YOUR DOCK DATE* 25 HONEYWELL - CONFIDENTIAL File Number Order Entry screen Indicate if you want your lines or order to ship complete 26 HONEYWELL - CONFIDENTIAL File Number Order Entry Screen Check if you want to put order on hold for your CSR to review 27 Add general instructions, delivery instructions HONEYWELL - CONFIDENTIAL File Number Upload shopping cart Click to use the cart upload feature 28 HONEYWELL - CONFIDENTIAL File Number Cart upload Product Number IDP-PHOTO Quantity Requested Delivery Date Ship Complete 5 1/14/2011NO 00IFP-100 1 1/14/2011No p2r 5 1/14/2011No Download Excel PO Line number template Click update Legend Required Data Optional Data 29 HONEYWELL - CONFIDENTIAL Browse to your local file File Number Shopping Cart Type materials and quantities directly 30 Expand line item detail HONEYWELL - CONFIDENTIAL File Number Shopping Cart Change ship-to location for line item 31 Change requested delivery date HONEYWELL - CONFIDENTIAL Add instructions per line item File Number Shopping Cart Click here to start check out process Your total order value always viewable here See Your total price perYou line, can save as an order and per item template 32 HONEYWELL - CONFIDENTIAL File Number Confirm your order Shipping and taxes are not visible here; they will only be viewable on the invoice 33 HONEYWELL - CONFIDENTIAL File Number Submit order Check to accept T&Cs; Submit Order 34 HONEYWELL - CONFIDENTIAL File Number Order confirmed Here is your order number; If you need to make changes to the order, contact your CSR and reference this order number 35 HONEYWELL - CONFIDENTIAL File Number View Current/Past Order Status View overall status 36 HONEYWELL - CONFIDENTIAL File Number View Current/Past Order Status – Line Item Summary View line item status, your expected dock date, and remaining order quantities 37 HONEYWELL - CONFIDENTIAL File Number View Current/Past Order Status – Line Item Detail View line item detail, including delivery and invoice information 38 HONEYWELL - CONFIDENTIAL File Number View Current/Past Order Status - Delivery See the tracking number for that line item – will bring you to UPS/FedEx website 39 HONEYWELL - CONFIDENTIAL File Number Questions E-commerce Support Pamela.Frost@Honeywell.com 203-484-6592 Customer Service 1-800-328-0103 Silent Knight Buyer Training Resources http://www.farenhyt.com/PWprotected/htm/ecomm.html 41 HONEYWELL - CONFIDENTIAL File Number Thank You