Employee Ownership
Australia and New Zealand
Melbourne,
th
10
May 2012
Sir Stuart Hampson
Chairman, 1993-2007
The Power of Employee
Engagement
−History and soldiers
−Lunch and Heathrow Terminal 5
−Princess Diana and electric fans
−Home-made apple pie
−Happiness
The John Lewis Partnership
John Lewis & Waitrose
1864 John Lewis
1929 John Lewis
Partnership
“owned by the staff, for the staff”
2011 JOHN LEWIS PARTNERSHIP
−Sales of £8.7bn
−81,000 employees (Partners)
−Profits of £354m
−Partnership Bonus of £165m
−14% of pay
Verdict business research
Which? consumer magazine
“Britain’s favourite retailers
No 1 and No 2”
The Partnership’s ultimate purpose is the
happiness of its members, through their
worthwhile and satisfying employment in a
successful business.
The Partnership’s ultimate purpose is the
happiness of its members, through their
worthwhile and satisfying employment in a
successful business.
The Partnership’s ultimate purpose is the
happiness of its members, through their
worthwhile and satisfying employment in a
successful business.
The Partnership’s ultimate purpose is the
happiness of its members, through their
worthwhile and satisfying employment in a
successful business.
The Partnership’s ultimate purpose is the
happiness of its members, through their
worthwhile and satisfying employment in a
successful business.
Be honest
Give respect
Recognise
others
Show
enterprise
Work
together
Achieve
more
Why not?
−History and soldiers
−Lunch and Heathrow Terminal 5
−Princess Diana and electric fans
−Happiness
−Home-made apple pie
Employee ownership
Engagement and Happiness
Lasting competitive advantage
Excellent customer experience