JC Penney WCSO Tutorial
Presented by
Levolor*Kirsch
JCP ASSOCIATE TUTORIAL
Training Objectives
Placing an Order
–
–
–
–
Product Configuration
Advanced Options
Preparing Customer Info
Review and Place Order
JCP ASSOCIATE TUTORIAL
Getting Started
Log in to Computer
– Associate must log on to
computer system with their
username and password
– The system will log out after a
period of non-use
JCP ASSOCIATE TUTORIAL
Placing an Order
 Step 1- Click on
“Home” tab
 Step 2- Click on
Product category
JCP ASSOCIATE TUTORIAL
Placing an Order
 Step 3- Choose your Vendor
JCP ASSOCIATE TUTORIAL
Placing an Order
 Step 4- Choose your Specific Product
Enter customer’s desired product specifications and click configure
–
Specify fabric type and quantity of shades
Kirsch Cellular
Products
Quantity of shades
desired
Product Lead Time
Kirsch Cellular Lot
Numbers
Kirsch Cellular
Product Description
Configure to
continue to next
screen
JCP ASSOCIATE TUTORIAL
Placing an Order
 Step 6- Configure Your ProductStandard options
Kirsch Product
Type
Enter Width to
nearest 1/8”
Warning
Section: If
additional info is
needed, there
will be a red x
here noting the
error
Enter Shade
Height to
Nearest 1/8”
Headrail type
Mounting option
inside or outside
Desired Control
Positions
Shade Color
JCP ASSOCIATE TUTORIAL
Placing an Order
 Step 6- Configure Your ProductStandard options (cont)
If there are no errors
in order, this box will
display no errors
and you may move
to next step
Control Positions
Shade color with
color number and
picture of swatch
Multiple Blinds per
headrail option
Enter room that
shade will be placed
in to ID it from other
shades in order
Adjacent room
description
JCP ASSOCIATE TUTORIAL
Placing an Order
 Step 7- Configure Your ProductAdvanced options –If you do not find a particular option on the standard
orders screen, check the advanced options tab to find additional upgrades
Current Price of Shade
(before sale discounts)
Click on Advanced Options
tab for additional options
Bottomrail
handle option
Butting a blind
configuration
This is where you
would order a
skylight pole
Side by side
blind option
JCP ASSOCIATE TUTORIAL
Placing an Order
 Step 8- Prepare Order
• Review order content and ensure the following are correct:
– Style, color, width/length, mount, controls, options, and
quantity
Regular Retail Price
Sale Price
Total Order Price
JCP ASSOCIATE TUTORIAL
Placing an Order
 Step 9- Prepare Customer Info, Place
order
Enter customer
shipping information
Choose whether to ship to
store or customer address
JCP ASSOCIATE TUTORIAL
Placing an Order
And Finally…..
After the order is submitted, the
customer receives a print out and
there is a 72 hour window in which the
customer can change their order.
After the 72 hours, the order is final
and no further changes can be made.
JCP ASSOCIATE TUTORIAL