Wireless Connectivity
at Pace University
Wireless Connectivity is:
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Available at every Pace location
 Note: In NY 55 John St. & St. George have wireless service through an
outside vendor.
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A network of convenience and is an alternative to wired network
access
Connected to Pace’s network
Slower than wired connections (i.e., Dorm Rooms, Labs, Library, etc.)
 Note: Use wired connections when doing high bandwidth tasks.
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Secured using your Pace credentials (Portal Userid & Password)
Wireless Connectivity
at Pace University
Wireless Connectivity:
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Is not a primary means to connect to the internet
Is not a recommended for real-time gaming applications
Is not a recommended method for transferring large files peer-to-peer
Is not a primary means to connect to the Pace Network
How to Connect
Turn on your laptop or mobile device, check your settings for
available wireless networks:

Pace_Connect
 Use this the first time you connect with a Windows laptop
 Follow on screen prompts - it will automatically configure the
wireless for you. (Supports only the Windows built-in wireless
client.)
 Apple devices (Macs, iPads, iPhone) do not need to use Pace
Connect
 After the initial setup you no longer need to connect to Pace_Connect
- connect directly to Pace_Secure

Pace_Secure
 Use this if using an Apple Device and after you have setup your
Windows laptop using Pace_Connect (Regular day-to-day usage.)
Common Misconceptions
about Wireless
If you can’t connect to a wireless network you can’t connect at all.
FALSE: There are wired ports in every dorm and throughout public areas.
Pointing an antenna on an access point towards your PC gives you
better signal.
FALSE: Wireless antennas are omni directional.
Installing your own access point helps the University and your dorm.
FALSE: Installing an access point, such as Linksys, interferes with Pace’s
wireless network and degrades performance for all.
Common Misconceptions
about Wireless
I shouldn’t have to enter in my credentials all the time.
TRUE/FALSE: Pace uses controller based wireless technology. Certain
access points connect to certain controllers. If you move from one area
to another you may have to authenticate again. This is dependent on
how your local wireless profile is setup and which controller your session
goes back to.
Common Misconceptions
about Wireless
Wireless connections are the best choice for real time applications.
FALSE, Wireless is a half-duplex media. Meaning you can only send or
receive data at one time. Also wireless is susceptible to RF interference
causing signal loss.
802.1N states that I should get 54Mbps, why is my connection so slow?
Wireless is a shared media. Meaning the more devices that connect the
smaller the slice of bandwidth that is to give to each user.
Common Misconceptions
about Wireless
In this example 4 PC’s, 3 Laptops and three printers are connected to
one access point.
These devices all share the 54Mbps bandwidth.
Basic Troubleshooting
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Make sure you are connecting to Pace_Secure
Don’t use Pace_Connect as your primary method of connecting
to Pace_Secure
Turn wireless radio off/on
Move closer to an access point
Contact the ITS Help Desk or visit a Computer Resource
Center to verify your wireless settings are correct
Check with ITS for a work around for the known bug in the Mac
OS 10.7.x related to wireless networking
How to Get Help
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Call the ITS Help Desk at ext. 33333 or (914) 773-3333
Visit http://help.pace.edu and place a ticket
E-mail the ITS Help Desk at pacehelpdesk@pace.edu
Visit the Walk-In Center at our Computer Resource Center
1 Pace Plaza, Room W202 (2nd floor)
Questions
Questions?
Addendum
Questions?
Verify your Windows wireless settings are correct yourself:
EAP Methods: PEAP with MSCHAPv2
Encryption: AES
Key Management: CCMP
Certificate Details:
 Entrust.net Certification Authority (2048) and Entrust.net Secure Server
Certification Authority
 Turn wireless off, on your mobile devices. Close proximity radios can cause
issues.
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Additional Sites:
http://www.pace.edu/information-technology-services/services/internet-web/wirelessaccess-locations/
http://www.pace.edu/information-technology-services/getting-help/configuring-wireless