Performax Gold Catherine Larouche Product Manager, Whole Life March 2013 Important information We've provided written material with this oral presentation to make it easier for you to take notes. Do not rely on the written material on its own because it may be incomplete or inaccurate without the additional context and information provided by the oral presentation. Because of this, and also because the presentation is of a technical nature designed for insurance professionals, the written material should not be redistributed. We have provided client-friendly material about many of our products and concepts on our advisor website at www.manulife.com/repsource. This presentation is for educational purposes only. It should not be construed as legal, tax or accounting advice. This presentation doesn't bind Manulife to provide, or to continue to provide, any of the concepts or products described in the presentation. It also doesn't limit Manulife's ability to change any of the procedures that may be described in the presentation. If this presentation contains competitive information, we've made every effort to ensure its accuracy as of the date of the original oral presentation. We can't, however, guarantee the accuracy and, if you have any questions regarding this information, you should contact the competitor directly. 2 Agenda Whole Life 101 Base guarantees Base model & luxury edition Dividends and Performance Credits Same objective – Different risk Does current matter? Going forward Illustration software changes Product vs illustration rate Cost for 15 years 3 Whole Life – base guarantees Cancellation Claim Premium: level and guaranteed Death Benefit Client gets one or the other, but not both Guaranteed Death Benefit YEARS 4 Cash Surrender Value Death Benefit vs Cash Value Leverage Whole Life 101 Cancellation Leverage Claim Death Benefit Guaranteed Death Benefit YEARS 5 Cash Surrender Value Some whole life plans have a level death benefit (base model) Whole Life 101 Claim Others have a death benefit that increases over time Cancellation Leverage Non-guaranteed Death Benefit Guaranteed Death Benefit YEARS 6 Cash Surrender Value Death Benefit (luxury edition) How do values grow beyond the guarantees? Cancellation It all starts with a dollar amount credited back to the policy annually Dividends (Par) Performance Credit (PGold) Guaranteed Death Benefit YEARS 7 Leverage Cash Surrender Value Death Benefit Claim Whole Life – increase in values Claim This dollar amount is used to purchase Paid-up insurance. Death Benefit Paid-up insurance purchased with dividends/PC credit Guaranteed Death Benefit YEARS 8 Leverage Cash Surrender Value PUI increases the Death Benefit and the amount that was used to purchase the insurance becomes cash value. Cancellation Participating Whole Life - dividends If there is more money in the Par Fund than what’s required to satisfy the guarantees, “surplus” becomes available and dividends may be distributed to policies. Dividends – not guaranteed 100% variable Guaranteed Death Benefit YEARS 9 Cash Surrender Value Death Benefit Claim Cancellation Leverage Factors that impact surplus - Par products Mortality – experience is better or worse than assumed in product pricing Lapses – experience is better or worse than assumed in product pricing Expenses – higher or lower cost to administer the product that what was expected Taxes, inflation, … Investment returns 10 Factors that impact surplus - Performax Gold Surplus does not apply to Performax Gold Mortality – Experience is better or worse than assumed in The risks associated to mortality, product pricing lapses, expenses, and other factors Lapses – Experience is better or worse than assumed in are taken on by Manulife product pricing (shareholders) not the Expenses – Higher or lower costpolicyholders. to administer the product like UL and Term. that what wasJust expected Taxes, inflation, … Investment returns 11 Factors that impact surplus - Performax Gold Surplus does not apply to Performax Gold Mortality – Experience is better or worse than assumed in But clients product pricing are still getting some value for it. It’s contractually and in Lapses – Experience is better orguaranteed worse than assumed part of the Performance Credit the product pricing receives annually. Expenses –policy Higher or lower cost to administer the product that what was expected Taxes, inflation, … Investment returns - it’s the only variable Investment returns factor left in the equation, and the contract shows how it will impact policy values. 12 Performax Gold – Performance Credit Cancellation Leverage Policies will always receive a Performance Credit. Minimum guaranteed PC Guaranteed Death Benefit YEARS 13 Cash Surrender Value Death Benefit Claim Performax Gold – Performance Credit Cancellation Claim Leverage Death Benefit Minimum guaranteed PC Guaranteed Death Benefit YEARS 14 Cash Surrender Value And another amount based on investment performance PGold vs others: same objective – increase values Death Benefit Guaranteed Death benefit Par Whole Life 15 Death Benefit Guaranteed Death Benefit Performax Gold Different ways to get there – risk level Dividends More risk Par Whole Life 16 Performance Credits Less risk Performax Gold What does this mean for your clients? With Performax Gold, just like with a UL, it’s an investment risk discussion The investment risk is borne by policyholders but in a deferred fashion The investment conversation is a unique one: A forward looking question What will returns be, on average, over the lifetime of your policy Investment return will have more impact in the later policy years than in the earlier policy years It’s a perfect opportunity to showcase what Performax Gold can do for them 17 PGold is well positioned to tackle today’s economic uncertainty Total Death Benefit $2,500,000 $2,000,000 $1,500,000 $1,000,000 $500,000 $0 46 49 52 55 58 61 64 67 70 73 76 79 82 85 88 91 94 97 100 AGE Male 45 HS3 (NS), $500,000 base coverage, Cost for 15 years, PUI, 15 annual payments of $16,586 18 Strong long-term values and IRR Values at age 83 All @ 6% 3.5% for 10 years 3.5% for 15 years 3.5% for 20 years DB $1.25M $1.22M $1.16M $1.06M DB IRR 5.26% 5.19% 5.02% 4.72% CV $903K $882K $834K $752K CV IRR 4.19% 4.12% 3.93% 3.59% Male 45 HS3 (NS), $500,000 base coverage, Cost for 15 years, PUI, 15 annual payments of $16,586 19 So does “current” really matter? It doesn’t It’s not an estimate or a guarantee of what the future holds It’s more a reflection of what happened in the past Because of smoothing of returns Because of surplus (par products) 20 Lessons learned from the (not so distant) past With Performax Par If you were “conservatively” illustrating at current less 2% 10 years ago, your dividends are now being calculated using a rate that is 15 bps lower than your original illustration If you were “conservatively” illustrating at current less 1% 6 years ago, your dividends are now being calculated using a rate that is 50bps lower than your original illustration 21 Lessons learned from the (not so distant) past With one of the main par competitors If you were “conservatively” illustrating at current less 2% 10 years ago, your dividends are now being calculated using a rate that is 11bps lower than your original illustration If you were “conservatively” illustrating at current less 1% 5 years ago, your dividends are now being calculated using a rate that is 21bps lower than your original illustration 22 Gov of Canada – long term bonds benchmark 23 Fund mix 24 Observations In their Dividend Scale announcements, companies are alluding to future decreases due to the sustained low interest rates environment. Even with participating whole life, investment returns have the largest impact on surplus, and as a result, dividends. Par funds allow previously accumulated surplus to be taken into account when determining the Dividend Interest Rate for the year. It’s just another form of smoothing. It doesn’t mean that Par funds get better investment returns than other funds, or that they are immune to low interest rates and market downturns. 25 What does this mean going forward? Significant downward pressure on fund yields Consider the asset mix What percentage of fixed income assets? 60%? 80%? 90%? Smoothing creates a lag Fund yield: Smoothed returns will be slower to decrease but slower to increase Dividend Interest Rates: Previously accumulated surplus may help slow down the decrease, but are we depleting faster than we’re replenishing? Everyone is going in the same direction For your clients: Set the right expectations, illustrate under different interest rate assumptions 26 Changes to our illustration software Changes to the “Rates” tab for Performax Gold In January 2012, we changed the software to allow users to specify an illustration rate and gave them the ability to customize using the spreadsheet (like UL) With this new release, we’ve completely removed the “current” terminology, users will have to specify a rate The default setting will now be 0% 27 Changes to the Rates tab in Diamond View The “Current” terminology has been removed. The PC rate is now defaulted to 0%. Max is rate currently in effect Can specify a rate up to 8% 28 There is no magic Illustrating whole life should be about long term projections Illustrate Performax Gold and the competitors at a rate that, on average, could be reasonably expected over the next 30-40 years We’re all moving in the same direction, par or non-par, it doesn’t matter, investment performance has the greatest impact on values 29 Don’t be afraid to show the worst case scenario Death Benefit based on guaranteed values Estate Achiever Sun Par Protector Performax Gold $700,000 $675,000 Total Death Benefit $650,000 PGold = 1.42% $600,000 IRR at LE $550,000 $500,000 CL = 0.12% $450,000 Sun = 0.01% $400,000 41 43 45 47 49 51 53 55 57 59 61 63 65 67 69 71 73 75 77 79 81 83 85 87 89 91 93 95 97 Age Annual payment: Performax Gold $11,341 Estate Achiever Male 40 HS3 (NS), $500,000base coverage, Costs -to -100, Accum Account, Pay for life, illustrated at 0% 30 $11,330 Par Protector $11,595 99 Consider the product’s performance under different interest rate scenarios Death Benefit, M45 NS, PUI, $500K base, 10 payments of $28K Performax Gold Custom illustration rate: Years 1-5: 4.5% Years 6-12: Increasing by 25bps every year Years 13 thereafter: 6.5% 31 Death Benefit, M45 NS, PUI, $500K base, 10 payments of $25.6K Performax Gold Custom illustration rate: Years 1-5: 5.15% Years 6-12: Increasing by 25bps every year Years 13 thereafter: 7.15% 32 Unique Cost for 15 years duration Unique in the marketplace – our main competitors offer a 20 pay duration Offers competitive value, in no more than 15 payments, guaranteed Male 45 NS Values at LE (83) Performax Gold 15-pay Estate Achiever 20-pay Sun Par Protector 20-pay $11.7K $11.7K $11.7K 15 20 20 Base coverage $350K $378K $337K Death benefit @ 6.5 / 7.15 $994K $1.1M $1.3M IRR 5.66% 5.50% 5.99% $679K $769K $725K 4.41% 4.17% 3.97% Annual payment Number of payments Death benefit @ 5 / 5.15 IRR 33 A different kind of Gold Product design that’s minimally impacted by returns in the early policy years Performance and value in good and bad times Most flexible illustration – Allows you to set the right client expectations Minimum Guaranteed Performance Credit paid every year that will contribute to Death Benefit and Cash Value growth Full disclosure, no unknowns, more contractual guarantees than par products 34 Manulife Segregated Fund RESP details Manulife introduces a Segregated Fund RESP! A new option to help your clients prepare for their children’s postsecondary education and achieve their financial goals No additional licensing will be required if already life licensed A new means of appealing to a broader market, including younger clients 36 Manulife Segregated Fund RESP – Product features 1. Selection of 7 segregated funds invested in underlying Manulife Mutual Funds 2. 75% Death Benefit Guarantee* 3. 75% Maturity Guarantee* 4. Contract Maturity Date is Dec 31st of the 35th year (40th year for a Specified Plan) after the RESP Inception Date 5. Individual or Family Plan 6. Client name only 7. Life license is the only requirement to sell the product *Reduced proportionally by withdrawals 37 Contract & deposit minimums and maximums Deposit minimums: No deposit is required if applying for the Canada Learning Bond and / or the Alberta Centennial Education Savings (ACES) Grant Fund minimum = $100 per fund, per sales charge option Pre-authorized Credit (PAC) deposit minimum = $25/month, per fund 38 Thank you 39