State of the Industry – July, 2012: Delivery Rate Bounces to 14.3 Million Hailing the recovery of the new-car industry may well be good for the soul and the bottom line, but there is a long way to go to recapture the true strength automakers had just a decade ago. Based on new-car sales as a share of total U.S. population, the industry remains well off the mark. Even at 14.2 million units in 2012, sales would represent only 4.5 percent of the U.S. population making an acquisition. Compare that to over 7.5 percent in 1986 and 6.2 percent in 2000. In the year just prior to the recession – 2007 – sales were fully 5.4 percent of the population. Conversely, for the industry to hit the cy2000 share would require selling 19.5 million new units. While it could well be said these lower shares are caused by people acquiring a used car instead of a new one. cy12 US est cy11 US cy10 US cy09 US cy08 US cy07 US cy06 US cy05 US cy04 US cy03 US cy02 US cy01 US cy00 US cy99 US cy98 US cy97 US cy95 US 8.00% 7.50% 7.00% 6.50% 6.00% 5.50% 5.00% 4.50% 4.00% 3.50% 3.00% cy90 US C New-Used Combined New Sales to Population cy86 US 3.77% 24.70% That would be a solid alternative explanation and to some degree, true. But a look at the combined new and used sales as a share of population shows there has been a significant deterioration here as well. (Click Chart Box “C” at right.) C Page 2… CNW Research: Retail Automotive Summary July 2012 (continued from previous page) As the graph at the right shows, combined new and used sales from 1997 through 2004 held reasonably steady in the 21 percent range. At the height of the recession in 2009-2010 it had fallen to under 16 percent and remains under 18 percent this year even with a strong used-car market. CONTEXT: Double digit increases in new and used sales are unquestionably worth a cheer or two. But the industry is far from the healthy, robust athlete it was just a few years ago. The key hold back among consumers remains having wellpaying jobs and solid confidence in the economy. Today, the industry is feeding off of those who need a car, not want one. 19.27% 11.55% New-Used Sales to Population 22.00% 21.00% 20.00% 19.00% 18.00% 17.00% 16.00% 15.00% July Outlook As for July, the first half of the month had some strong positives. Floor Traffic is up as was same-store sales vs. year ago. Both of those metrics were offset only a little by a slightly lower closing ratio. Combined, a double digit increase in sales – hitting 1.28 million or about 20 percent higher than last year – is likely. BUT HERE’S THE RUB: The CNW Jitters Index jumped 3.8 percent with double-digit increases for Federal Taxes, Meeting Day to Day Needs, and Condition of Investments. Food concerns can’t rise much more since they are already at 9.48 on a 10-point scale.. The only metric below a year ago is concern about gas prices; down 15.8 percent. (Doc. 102m on CNWbyWEB.com) Also working in the auto industry’s favor this month was a massive 24-plus percent spike in the number of sub-prime loan application approvals. As we said last month when approvals were down, this rollercoaster for sub-prime will continue at least until December when C -1.64% 21.4% Page 3… CNW Research: Retail Automotive Summary July 2012 JITTERS INDEX Fed Gas Child’s Job Day to Day Condition of Food Local Jitters Taxes Prices Edu Stability Needs Investments Prices Taxes Index Vs Previous Mo. 1.46% -8.29% -0.42% 2.95% 1.06% 0.14% 0.64% 0.61% -0.11% Vs Mo. ‘11 11.85% -15.81% 1.71% 2.43% 12.15% 16.83% 4.29% 0.41% 3.77% financial institutions get a clearer picture of medium-term economic activity and conditions. Today it’s a matter of keeping the portfolio flexible and conservatively balanced. Used Days’ Supply Finance Only Prime Near Prime Sub Prime % Change v year ago 3.0% 3.2% 24.7% % Change v previous month 0.70% 0.22% 17.35% C Car V Truck Days' Supply 130.0% 120.0% 110.0% 100.0% 90.0% Detroit Brands’ Inventory Building Car 80.0% Truck 70.0% 60.0% Sept Nov Jan Mar May July Sept Nov For Franchised New-Car Dealers, improving new sales have brought a welcome number of trade ins, replenishing badly depleted inventory. That, along with a shortage of five-year-old and newer models at independent dealerships has boosted the overall industry to 47.5 days’ supply. And the change in attitude about gasoline prices has succeeded in shifting the mix of cars and trucks. When gasoline prices were rising, trucks sat on lots longer and cars were in short supply. Now the reverse is true with trucks’ Days’ Supply at 90 percent of the overall average and cars at 120 percent. Jan. 12 Mar May July C The U.S. makes now are above the Days’ Supply average with 48 days while Asian makes are at 47.2 days and European brands at 46.9 days. A glut of lower-priced, budget and economy cars is hampering some dealers while older full-size cars such as Crown Victoria and Mercury Marquis are in fairly high demand with younger used-car shoppers. Page 4… CNW Research: Retail Automotive Summary July 2012 Used Vehicle Inventories 95 Note: This is a Graphs Page. Days' Supply Throughout this issue you will see a C symbol in a table, graph or chart which will take you to an appropriate Graphs Page. 81.25 67.5 53.75 40 Jan '02 Apr July Oct Jan '03 Apr July Oct Jan '04 Apr July Oct Jan '05 Apr July Oct Jan '06 Apr July Oct Jan '07 April July October Jan '08 Apr July Oct Jan '09 Apr July Oct Jan '10 Apr July October Jan '11 Apr July October January '12 Apr July Days' Supply - Used Days’ % Chng v Days’ Sup Days’ Sup Supply Prev. Yr. Car January '12 44.16 -12.9% Feb 44.82 Mar % Truck Detroit Asian Euro May 40.91 44.87 52.36 June 41.57 43.79 52.74 July 41.06 43.92 50.03 August 43.34 41.28 48.62 Sept 44.97 42.05 46.32 Oct 45.62 42.09 46.58 Nov 45.05 44.28 45.32 Dec 45.08 46.39 45.47 Jan. 12 43.22 44.92 45.76 Feb 43.71 45.02 45.66 Mar 44.82 46.87 45.61 Apr 45.36 46.72 45.29 % Car Truck % Dif Car vf Trk 45.92 42.37 7.7% 52.01% 47.99% -9.9% 43.28 46.01 -6.3% 48.47% 51.53% 45.22 -6.3% 41.02 48.36 -17.9% 45.89% 54.11% Apr 45.51 -5.2% 41.17 48.52 -17.9% 45.90% 54.10% May 44.27 -2.57% 42.34 47.29 -11.69% 47.24% 52.76% May 44.06 45.22 44.97 June 46.18 2.78% 45.62 44.01 3.53% 50.90% 49.10% June 44.51 46.29 45.71 July 47.51 11.55% 49.13 45.29 7.82% 52.03% 47.97% July 48.06 47.24 46.94 Page 5… CNW Research: Retail Automotive Summary July 2012 Economy, Budget Cars Continue to Trend Downward Leasing is sending many Budget and Economy car intenders into bigger and somewhat less fuel efficient models, CNW’s monthly Purchase Path surveys show. In June, Budget cars had their lowest share of total sales of 2012, 1.54 percent vs. 2.13 in February, the high-water mark for the segment. Economy cars were down to 12.13 percent of total sales, off from March’s high of 13.81. That trend looks to be holding into July, early sales returns indicate. For those segments’ intenders, a new-vehicle budget is a given. And the budget is measured in monthly payments not overall price of the car or truck. Enter leasing. For the same budget, a somewhat nicer vehicle is within reach and a large share of those consumers are making Budget Car Economy Car the leap from a Honda 13.81% 2.13% 2.09% 1.93% Fit to a Civic, for 13.45% 1.96% 1.70% example. 1.54% 12.54% 12.34% 12.41% 12.13% Electric Vehicles Entry-Level Utility 12.21% 12.09% 11.87% 0.21% 11.78% 0.14% 11.40% 11.31% 0.13% 0.16% 0.17% 0.18% Luxury, Pickups Rise After stumbling in April, Luxury cars are once again having consecutive monthly increases and registered the best month of the year to date. Commercial vehicles such as pickup trucks and full-size vans also had a good month, both registered improvements in share of total sales. Page 6… CNW Research: Retail Automotive Summary July 2012 Luxury Car Full-Size Pickup 1.52% 10.90% 1.46% 10.58% 10.56% 1.38% 10.46% 10.37% 1.32% 10.19% 1.35% 1.33% Premium Car Full-Size Van 0.37% 1.56% 1.71% 1.68% 1.99% 2.05% 2.05% 0.28% Touring Car 2.07% 1.75% 2.19% 2.43% 0.30% 0.29% 0.31% 0.26% Sport Utility Pickup 2.39% 2.64% 0.19% 0.17% 0.16% 0.15% 0.17% 0.14% Page 7… CNW Research: Retail Automotive Summary July 2012 Standard Mid-Range Car Near Luxury Car 3.70% 3.52% 3.35% 3.35% 3.51% 12.87% 12.56% 3.06% 12.43% 12.42% 11.54% 11.21% Traditional Car Small Pickup 0.07% 2.54% 2.23% 2.07% 1.91% 1.91% 1.93% 0.05% 0.03% 0.03% 0.02% Upper Mid-Range Utility 1.81% 1.61% 1.54% 1.37% 1.90% 1.88% 0.02% Page 8… CNW Research: Retail Automotive Summary July 2012 Lower Mid-Range Utility Lower Mid-Range Car 8.51% 8.34% 12.44% 8.20% 11.96% 11.87% 7.99% 11.43% 10.78% 11.04% Midi-Van Large Utility Vehicles 1.62% 1.46% 1.33% 1.49% 1.66% 1.74% 0.29% 0.24% Mid-Range Utility 2.27% 1.98% 0.20% 0.21% 0.24% 0.21% Minivan 2.66% 2.32% 8.28% 8.20% 4.14% 2.70% 4.01% 2.17% 3.86% 3.85% 3.72% 3.47% Page 9… CNW Research: Retail Automotive Summary July 2012 Ultra-Upscale Car 0.02% 0.02% 0.02% Ultra Luxury Sporty Car 0.02% 0.02% 0.05% 0.04% 0.04% 0.05% 0.04% 0.04% 0.01% Ultra-Premium Utility Upper Mid-Range Utility 1.61% 1.81% 1.54% 1.90% 1.88% 0.06% 1.37% 0.05% 0.04% 0.05% 0.04% 0.02% Upper Premium Sporty Car 0.17% 0.18% 0.16% 0.12% Premium Mid-Range Car 4.64% 0.19% 0.16% 4.63% 4.52% 4.39% 4.24% 4.05% Page 10 CNW Research: Retail Automotive Summary July 2012 Document 106m Franchised Dealer Sales Independent Dealer Sales Casual (Private) Sales Total Sales Anticipated July Actual July % Chng YTD YTD % Chng cy12 cy11 12v11 cy2012 cy2011 12v11 1,767,000 1,666,687 6.0% 8,720,074 8,387,250 4.0% 1,500,000 1,651,778 -9.2% 7,987,992 8,402,552 -4.9% 1,275,000 4,542,000 1,177,739 4,496,204 8.3% 1.0% 7,247,694 23,955,760 6,323,876 23,113,678 14.6% 3.6% Used Sales Bump into July: Franchised Dealers, Casual Up; Independents Down Getting some of May and June trade-ins through the reconditioning process and onto the lots has helped franchised dealers post a six percent gain in sales vs. year ago (based on the first 20 days of July). That’s well ahead of the year-to-date increase of 4 percent. For Independent dealers, the story wasn’t quite as bright. They had a 9.2 percent decline thus far in July and if the figures hold for the month, it will mean a near 5 percent decline in year-to-date vs. 2011. As pointed out elsewhere in this edition, part of the issue is the ability to receive loan approvals for sub-prime borrowers. The 9.2 percent shortfall for Independents this month is linked to the ability in some major states to get the loan through financial institutions. Add to that the demand for more trucks and lower interest in small, older cars and the net result is an unbalanced inventory compared to the desires of the local market. Private Party sales are bouncing like a rubber ball. Weak one month, sky high the next. One major factor in the casual market is the run-up in used prices registered earlier this year. Many private sellers are basing their current asking price on the inflated values of late 2011 and early 2012. Not able to get what these sellers expected has forced many to reconsider selling a car or truck. But that was last month. This month, a wave of repriced models hit the likes of craigslist.com and sales volumes picked up by more than 8 percent. While still running behind the year-to-date figure of 14.6 percent, the Private Party market is now back on track. Prices Slip Again Retail used-vehicle prices continued to be soft with Franchised dealers seeing their transaction prices drop a touch – 0.37 percent even though they were asking 4.5 percent more than a year ago. Independent dealer transaction prices slumped 8.5 percent vs. a year ago and 1.4 percent vs. June. C Page 11… CNW Research: Retail Automotive Summary July 2012 Franchised Doc 107m Independent Franchised Franchised Independent Independent Asking Price Asking Price Trans Price % of Asking Trans Price % of Asking Jan. '12 $11,516 $10,483 $10,855 94.26% $9,715 92.67% Feb. '12 $11,653 $10,516 $11,090 95.17% $9,784 93.04% Mar '12 $11,826 $10,592 $11,254 95.16% $9,874 93.22% Apr ’12 $11,507 $10,216 $10,958 95.23% $9,576 93.74% May '12 $12,119 $9,987 $11,296 93.21% $9,071 90.83% June '12 $11,684 $9,937 $10,802 92.45% $9,069 91.27% July '12 $12,136 $9,842 $11,185 92.16% $8,943 90.87% July '11 $11,619 $10,246 $11,226 96.62% $9,778 95.43% August '11 $11,458 $10,172 $11,021 96.19% $9,598 94.36% Sept '11 $11,253 $10,219 $10,807 96.04% $9,572 93.67% Oct. 11 $11,394 $10,384 $10,952 96.12% $9,744 93.84% Nov. '11 $11,186 $10,148 $10,654 95.24% $9,452 93.14% Dec '11 Percent Change Yr over Yr Month Over Month Price $11,058 $10,039 $10,547 95.38% $9,384 93.48% 4.45% -3.94% -0.37% -4.62% -8.54% -4.78% 3.87% -0.96% 3.55% -0.31% -1.39% -0.44% Page 12… CNW Research: Retail Automotive Summary July 2012 June 2012 Kontos Kommentary Current Used Vehicle Market Conditions Summary Wholesale used vehicle prices continued to soften cyclically and seasonally. The average sales price for all vehicles sold at auction fell below $10,000 for the first time since February, signaling an end to this year’s characteristically strong Spring/Tax season. Details According to ADESA Analytical Services’ monthly analysis of Wholesale Used Vehicle Prices by Vehicle Model Class1, wholesale used vehicle prices in June averaged $9,893 – down 3.7% compared to May and down 3.6% relative to June 2011. As gasoline prices softened in June, prices for car segments fell more dramatically (down 4.4% month-over-month and 6.9% year-over-year) than for truck segments (down 3.0% and 0.9%, respectively). Manufacturers registered a 1.9% month-over-month price increase and a 5.6% year-over-year rise, reflecting continued tight supplies of late-model off-rental and off-lease vehicles. Fleet/lease consignors experienced a 5.7% sequential price decrease and a 2.4% annual decrease. Dealer consignors saw a 1.6% average price decrease versus May and a 4.4% downturn versus June 2011. Based on data from CNW Research, retail used vehicle sales in June were up 8.1% month-over-month and 1.9% year-over-year for franchised dealers, but down 1.6% and 8.0%, respectively, for independent dealers – an indication that both inventory and traffic favors franchised dealers in the current used vehicle market environment. June sales of certified used vehicles were up 3.3% month-over-month and 8.9% year-over-year based on data from Autodata. Wholesale Used Vehicle Price Trends Average Prices ($/Unit) Jun-12 May-12 Jun-11 Latest Month Versus: Prior Month Prior Year Total All Vehicles $9,893 $10,271 $10,259 Total Cars $9,121 $9,546 $9,793 -4.4% -6.9% Compact Car $6,955 $7,280 $7,605 -4.5% -8.5% Midsize Car $7,703 $8,142 $8,356 -5.4% -7.8% Fullsize Car $5,779 $6,449 $5,970 -10.4% -3.2% Luxury Car $13,552 $13,782 $14,253 -1.7% -4.9% Sporty Car $12,935 $13,728 $13,582 -5.8% -4.8% Total Trucks $10,708 $11,038 $10,761 -3.0% -0.5% -3.7% -3.6% Mini Van $7,184 $7,757 $7,405 -7.4% -3.0% Fullsize Van $9,731 $9,711 $8,869 0.2% 9.7% $10,247 $10,561 $10,470 Mini SUV -3.0% -2.1% $9,736 -4.8% -0.8% Fullsize SUV $13,510 $13,752 $12,614 -1.8% 7.1% Luxury SUV $18,745 $18,891 $19,820 -0.8% -5.4% $7,376 -3.2% -3.2% Fullsize Pickup $11,056 $11,123 $10,833 -0.6% 2.1% Midsize SUV $9,662 $10,147 Compact Pickup $7,139 $7,373 Page 13… CNW Research: Retail Automotive Summary July 2012 It was a Good Quarter for New and Used vs. Year Ago On the whole, new and used sales had a decent second quarter. New sales were up 16.3 percent vs. the second quarter of last year while used sales climbed a more modest 1.4 percent. Overall, the light-duty transportation segment of the economy was up 4.6 percent. Considering the state of the economy, both figures are acceptable and Q2-11 New at least point upward. Neither, however, is the kind of barnstormer one 3,269,497 would prefer. The problem with the data is that it provides little if any solid foundation on which to build a plan into the future. “Fragile” would be the best way to describe what the industry is going through. Nothing in these numbers or ancillary metrics give a good indication of future sales. For example, the consumer confidence numbers as well as CNW’s Jitters Index show an underlying deep-seated concern about home-centric economic issues. That results in a very strange phenomenon: A Vacillation Factor. Vacillation Factor CNW measures how many times a new-car intender changes his or her mind about making the acquisition before actually buying a car or truck. In 2000, a new-car buyer had a change of heart 1.61 times during the Purchase Process. In 2012, that figure is 4.92 times. The result: The slightest shift in the economic breeze can send a shopper home. Such thin ice produces an outrageously fickle market. Percent Change Q2-12 New 3,803,224 15,579,285 16,288,031 4.55% % Change v 11 16.32% Total 3,689,102 4,126,844 4,493,842 12,309,788 Franchised 1,367,997 1,503,084 1,653,644 4,524,725 36.8% Independent 1,345,577 1,490,749 1,601,990 4,438,316 36.1% Casual 975,528 1,133,011 1,238,208 3,346,747 27.1% Apr '12 May 3,792,604 4,309,684 1,367,543 1,579,133 1,237,725 1,479,055 1,187,336 1,251,496 June 4,382,519 1,684,843 1,474,409 1,223,266 Total Q 12,484,807 4,631,519 4,191,189 3,662,098 37.1% 33.6% 29.3% Used Can’t Build on Current Data Total New/Used Q2 ‘11 Total New/Used Q2 ‘12 Apr '11 May June Total Q Shr for Qtr Shr for Qtr 6 5 4 3 Vacillation Buy-No Buy New Used 2 1 0 cy2000 cy2001 cy2002 cy2003 cy2004 cy2005 cy2006 cy2007 cy2008 cy2009 cy2010 cy2011 cy2012 Page 14… CNW Research: Retail Automotive Summary July 2012 FLEET COMMERICAL SALES All Sales Percent Change v Previous Year Fleet and Commercial Use Total Fleet (Monthly Approximates) Percent Change v Previous Year Jan Feb March April May June 912,874 1,148,975 1,404,100 1,184,069 1,334,150 1,285,005 Share Retail 70.00% 11.4% 15.7% 12.7% 2.4% 25.9% 22.0% 62.50% 39.52% 36.48% 36.92% 38.09% 36.41% 38.25% 55.00% 360,768 419,146 518,394 451,012 485,764 491,514 47.50% 32.7% 40.5% 31.6% 22.4% 63.5% 77.2% FLEET COMMERCIAL VALUE -Per Unit $27,219 $27,254 $27,614 $27,943 $27,904 $28,147 FLEET COMMERCIAL VALUE -Total $Bllns $9.82 $11.42 $14.31 $12.60 $13.55 $13.83 Percent Change v Previous Year 40.92% 48.55% 39.68% 30.13% 69.34% 84.70% Government Fleet Retail Share Up in July v Last Year 18,805 23,439 28,222 24,747 25,616 25,315 Share Gov't of Total Sales 2.06% 2.04% 2.01% 2.09% 1.92% 1.97% Percent Change v Previous Year -27.6% -17.5% -16.7% -18.0% 3.3% 10.8% Small Business Fleet and Commercial Use 35,967 47,338 59,815 51,152 59,770 58,082 Share Small Business of Total Sales 3.94% 4.12% 4.26% 4.32% 4.48% 4.52% Total retail sales are on track to represent 60.5 percent of total sales in July compared to 61.29 percent in June, but well ahead of the 53.3 percent of last year. Translated into units, the July retail sales are set to be in the neighborhood of 787,580 units compared to 564,174 in July of last year. Percent Change v Previous Year 34.3% 29.1% 24.1% 13.1% 72.4% 81.4% 40.00% June Fleet Sales Medium Business Fleet and Commercial Use 88,731 116,736 150,520 124,682 142,887 124,388 Share Medium Business of Total Sales 9.72% 10.16% 10.72% 10.53% 10.71% 9.68% Percent Change v Previous Year -3.6% 57.5% 67.6% 48.5% 104.6% 88.1% Large Business Fleet, Daily Rental, Commer. 217,264 231,633 279,837 250,431 257,491 283,729 Share Large Business of Total Sales 23.80% 20.16% 19.93% 21.15% 19.30% 22.08% 71.0% 45.5% 26.1% 19.8% 53.5% 81.5% Percent Change v Previous Year With a total value of $13.83 billion, fleets saw an 85 percent increase over last year thanks in large part to a higher fleet-vehicle core value (excluding upfitting). Government fleets were up 10.8 percent – best showing of the year – while small business commercial sales were higher by 81 percent (on a share of total sales basis). Other segments in the fleet/commercial sales arena also had significant gains over year ago. Page 15… CNW Research: Retail Automotive Summary July 2012 Mobile Devices Part 2: Massive Growth as a Source of Auto Information There is no question consumers are using their mobile devices for automotive (and other product) searches. But just how fast has it grown? And does the medium have any legs? cy08 saw only 2.4 percent of new-car shoppers turning to their smartphone or iPhone to collect information. During the first half of this year, that figure skyrocketed to nearly 27 percent. Looking at individual markets and brands, Los Angeles is among the strongest for use of a smartphone for auto data searches. In L.A. including the entire DMA and the San Fernando Valley, Chevrolet buyers, for example, climbed from just below 9 percent in 2008 who used a smartphone for car or truck information searches to well over 41 percent in the first half of this year. (CNW has data for most of the country’s DMAs. Call or email for details.) Average Over Purchase Funnel 30.00% 26.78% 25.00% 20.00% 16.03% 15.00% 11.41% 10.00% 5.00% 4.94% 2.44% 0.00% CY08 Mobile’s Problem For automakers, getting to these shoppers poses a number of hurdle. First, consumers are vehemently opposed to unsolicited “pop up” ads or any mobile text messages. While not against solicited texts, the vast majority – over 90 percent – say they would prefer and will visit automakers or dealers who have a clean, easy to use, mobile-specific web site adapted for the small screen. As we pointed out last month, the mobile user also has a fluctuating use of this device depending on where he or she is in the purchase funnel. Finally, mobile marketing has to be consistent and well funded. For more details, see the Purchase Path White Paper this Fall. (The complete spreadsheet is on PurchasePathOnline.com) CY09 CY10 CY11 CY12 1st h Chev/LA AVG. 41.55% 45.00% 40.00% 33.24% 35.00% 30.00% 25.00% 16.61% 20.00% 15.00% 10.00% 18.73% 8.82% 5.00% 0.00% CY08 CY09 CY10 CY11 CY12 1st h Page 16… CNW Research: Retail Automotive Summary July 2012 Median Age of Primary Drivers: Mixed Bag, but Industry Gets Older When it comes to reaching the person who will buy a new car or truck, many marketers concentrate on who signs the contract, not necessarily the person who will become the Primary Driver of the vehicle and holds great sway in the make/model selected. Yet the two are often distinctly different people. A key metric is age. For example, the average age of the typical Mercedes buyer is nearly five years older than the average age of the typical Mercedes primary driver. Why? In many cases, a vehicle is acquired and financed jointly by husband and wife, but for a majority of vehicles the first signer on the contract is the one who is calculated in age demographics even if the car is being driven by a spouse, son, daughter, or other household member. Overall Age Climbs Since 2000, the average age of the primary driver of a new car or truck has risen approximately 1.5 years. (See Doc 1088.) Some automakers have strived to lower the age of primary drivers with excellent success. Ford, for example, has seen a 16 percent drop in the age of its car buyers in the first half of this year vs. 2005 to 45.2 years. Conversely, Toyota Car is up 9 percent to 54.7 years of age. Honda Car is up 12.2 percent to 55 years. Hyundai Continues to Increase Hyundai has been seeking higher demographic consumers in order to round out its lineup with more expensive and upscale models. That requires older shoppers with greater incomes. And the Korean brand has succeeded. C Ford car Ford truck Lincoln car Lincoln truck All Total cy00 cy05 Median Age 51.7 45.7 62.6 Median Age 53.9 48.7 65.8 61.2 58.4 55.1 Chevrolet Car Chevrolet Truck Buick car Buick truck Cadillac car Cadillac truck GMC truck 49.8 46.4 58.7 cy12 1st H Cy12 v ‘05 Median Age 45.2 -16.1% 45.1 -7.4% 60.2 -8.5% 61.7 0.8% -9.1% 53.1 59.8 49.2 47.1 60.6 58.3 61.7 57.3 55.5 48.2 49.3 57.6 58.2 58.2 59.1 54.4 -2.0% 4.7% -5.0% -0.2% -5.7% 3.1% -2.0% All Total 50.5 55.7 55.0 -1.3% Chrysler car Chrysler truck Dodge car Dodge truck Jeep truck All Total 63.6 48.1 55.9 49.2 40.4 51.4 58.1 54.7 52.3 47.5 42.6 51.0 55.4 53.4 47.9 48.7 42.5 49.6 -4.6% -2.4% -8.4% 2.5% -0.2% -2.9% 59.7 CNW’s latest tabulation shows Hyundai Car’s primary drivers are now 42.4 years of age, up 15 percent from 36.7 years in ‘05 and 32.3 years old in cy2000. Also noteworthy is Chrysler Corp’s nearly 3 percent decline in age since ‘05 to 49.6 years, the first time below 50 years of age since 1995. (continued next page) Page 17… CNW Research: Retail Automotive Summary July 2012 (Continued from previous page) Cadillac has, for the first time in many years, been able to reduce its primary driver age below that of Mercedes. The luxury GM brand is likely to continue this trend with a steady stream of younger-oriented models. Euro Models Also a Mixed Bag For Volkswagen, after years of seeing the age of its primary drivers climb because of the high number of “legacy” buyers, the age for both VW and Audi have fallen nearly 8 percent to below 50. This once had been a brand that had an average primary driver age below 30. Volvo, on the other hand, has seen a significant increase – 16 percent – in primary driver age, well above the industry’s uptick. CONTEXT: While age is hardly the most important metric, it does provide a hint of who is being attracted to a particular brand. And it is equally telling how different manufacturers are addressing their aging owner/driver base. Toyota, for example, has finally realized that plain vanilla is fine for its legacy buyers, but when the age of its car buyers is approaching that of Cadillac, somethin’s gotta give. cy00 cy05 cy12 1st H Median Median Age Median Age Age Volvo car 49.3 48.2 55.9 All Total 49.3 48.2 55.9 BMW car 46.3 46.8 45.8 49.3 47.9 46.3 46.3 48.6 Mini 39.9 45.9 All Total 39.9 45.9 Land Rover 52.6 58.3 All Total 52.6 58.3 55.3 58.9 62.1 59.4 59.7 55.3 60.5 59.6 BMW truck All Total Mercedes car Mercedes truck All Total Jaguar car 62.7 59.1 58.6 All Total 62.7 59.1 58.6 Porsche car 41.2 43.21 49.2 All Total 41.2 43.21 49.2 Audi car 42.7 58.2 56.3 40.9 60.6 58.9 38.5 54.6 53.3 All Total 52.4 53.5 49.3 VW car VW truck 16.0% 16.0% 5.3% 4.6% 5.0% 15.2% 15.2% 10.8% 10.8% 0.8% -3.9% -1.6% -0.8% -0.8% 13.9% 13.9% -5.9% -9.9% -9.5% -7.9% Toyota car Toyota truck Lexus car Lexus truck Scion car All Total Honda car Honda truck Acura car Acura truck All Total cy00 Median Age cy05 Median Age cy12 1st H Median Age 44.3 42.7 52.3 50.2 47.3 53.6 55.8 31.2 47.6 54.7 50.9 59.5 57.6 33.9 51.3 9.0% 7.6% 11.0% 3.2% 8.7% 7.8% 49.2 45.8 51.2 52.2 49.6 55.2 49.8 54.7 56.3 54.0 12.2% 8.7% 6.8% 7.9% 8.9% 38.8 38.6 47.9 50.2 43.9 -8.3% -5.6% 9.4% 6.6% 0.9% 46.4 46.1 52.8 49.5 Nissan car Nissan truck Infiniti car Infiniti truck All Total 44.4 42.3 40.9 43.8 47.1 43.5 Mazda car Mazda truck All Total 41.8 36.7 39.3 39.6 39.1 39.4 37.6 41.2 39.4 -5.1% 5.4% 0.0% Mitsubishi car Mitsubishi truck All Total 44.4 44.4 46.3 47.8 47.1 48.8 49.7 49.3 5.4% 4.0% 4.6% Subaru car All Total 47.7 47.7 38.44 38.4 41.5 41.5 8.0% 8.1% Suzuki car Suzuki truck All Total 32.2 32.2 35.7 36.3 36 37.9 38.4 38.2 6.2% 5.8% 6.0% 36.7 38.4 37.6 42.4 43.7 43.1 15.5% 13.8% 14.5% 38.1 37.5 37.8 36.6 36.7 36.7 -3.9% -2.1% -3.0% Hyundai car Hyundai truck All Total Kia car Kia truck All Total 45.3 40.2 47.8 32.3 32.3 Page 18… CNW Research: Retail Automotive Summary July 2012 Electric, Hybrid, Diesel Demand Slows Electric Consideration Seeing headlines that electric or hybrid sales have hit all-time peaks may sound good, but a better measure of where these two alternative powerplants – as well as diesel – are going can be found in consumer consideration and what those consumers believe is a fair price for the technology. 5.40% Electrics Need Fleets 4.40% Consideration of an all-electric model has deteriorated among new-car intenders since January from a bit over 5 percent to approximately 4.5 percent. While that may seem like a relatively small decline, it can translate to a 25,000 to 40,000 smaller base of potential buyers. Considering the low volumes of electrics, the impact is proportionately quite damaging. Even more telling, among those who say they would consider an electric, they are are saying the premium they would be willing to pay over a like-sized ICE model is around $800 (after tax credits and incentives). That’s down from $850 in January. Should gasoline prices continue to decline, expect consideration and premium metrics to similarly fall. Is it any wonder that EV makers are promoting their vehicles to fleet and commercial and small-business owners? 4.20% Diesel a Solid Alternative to Gas New-car intenders are almost as likely to consider a diesel as they are a hybrid. Fully 29 percent of new-car intenders say they would 5.20% 5.00% 4.80% 4.60% 4.00% Jan '12 Mar Apr May June Electric: Premium Willing to Pay $860 $850 $840 $830 $820 $810 $800 $790 $780 $770 Jan '12 C Feb Feb Mar Apr May June buy diesel if the price were right and the engine came in a model they felt met their particular driving needs. Premium: Note quite what diesel automakers would like to see, but getting better. Page 19… CNW Research: Retail Automotive Summary July 2012 Hybrid Consideration Diesel Consideration 45% 32% 40% 30% 35% 28% 30% 26% 25% 24% 20% 22% June May Apr Mar Feb Jan '12 December November October September August July June May April March Feb Jan '11 15% 20% Hybrid: Premium Willing to Pay Diesel: Premium Willing to Pay $1,000 $900 $800 $700 $600 $500 $400 $300 $200 $100 $- $660 $640 $620 $600 $580 $560 $540 June May Apr Mar Feb Jan '12 December November October September August July June May April March Feb Jan '11 $520 $500 Page 20… CNW Research: Retail Automotive Summary July 2012 Jean Halliday’s Stars Come Out for Buick/Ditto for Dart Automakers are releasing a slew of online videos, sometimes more than one a day. General Motors' Buick brand likes using big names in its advertising. Remember the marriage with golfer Tiger Woods? That lasted from 1999 through 2008. Aimed at helping to reel in younger buyers, Buick probably got some decent traction, getting golfers to take a look at the brand or at least participate in the many sweepstakes tied to Tiger. Some things never change. Of course Buick isn't the only car brand that does this. It's fine for special events like an over-the-top Super Bowl ad. But feeling the need to get a star in your ad is just borrowed interest. It can really detract from your brand, with the celeb getting the most attention. Now Buick has signed star NFL quarterback Peyton Manning for a new :30 television commercial to push the 2012 Verano. Manning “calls plays” while driving the Verano, using the car's voiceactivated OnStar for navigation and IntelliLink to call a friend. Have a look http://www.youtube.com/watch?v=2URz_fApsC0 Tim O'Neill, Buick's ad manager, was on site for the filming of the spot. He explained Buick's reasoning for connecting with Manning in the behind-the-scenes video about the production. “Manning is perfect for the Verano because he embodies everything Buick is about,” says O'Neill. “He's authentic. He's genuine. He's a leader in what he does, which is what Buick has been about both in the past and also looking into the future.” Okey Dokey then. Buick will no doubt get some attention from pro-football fans. But it's sad the brand feels it needs to hire a big name to get attention for its ads. Like it did this past spring with retired NBA star Shaq O'Neal for this LaCrosse ad. http://www.youtube.com/watch?v=6NrUFG80O4c Buick and its ad agency, Leo Burnett USA, did a few touch-ups to this commercial for a July 4th holiday sale, Page 21… CNW Research: Retail Automotive Summary July 2012 smartly making a bigger deal out of the car's 36 mpg. Then there was this Verano commercial from last fall that didn't use any big names, called “Running in Place” to tout the eAssist feature and its gas-saving technology http://www.youtube.com/watch?v=1j1MIqzww3A Now this ad is more like it. It's visually arresting and holds viewers' attention as they wait for the punch line. It shows off the smart technology in a smart way. Although it does remind me of Goodby, Silverstein & Partners' break-through, cool 2004 commercial for Saturn called “Sheet Metal,” down to the simple piano music used in both ads. Here’s the Saturn version: Running in place is more like it… Viewers wait for the punch line… http://www.youtube.com/watch?v=_yh3Gi8gcZw Buick's work still isn't where it needs to be. Like other GM brands, the word from my sources is that the clients at GM headquarters in the Ren Cen aren't giving their ad agencies good direction. Those clients need to have a clear understanding what their brands stand for in order to write a decent creative brief for the agency. (continued next page) Page 22… CNW Research: Retail Automotive Summary July 2012 (continued from previous page) Buick, which celebrated its centennial in 2003, needs to figure out its niche. A recent press release described the brand like this : “Buick is a modern luxury brand offering vehicles with sculpted designs, luxurious interiors with thoughtful personal technologies, along with responsive-yet-efficient performance.” That's pretty general. You could say that about quite a few other auto brands. In spite of this below-average advertising, Buick sales are improving. Last month, it reported its best June in 6 years, with total US sales up almost 28% to 18,851 vehicles. For the year, Buick sales are up just 3.6% to 90,198. Buick's sales chief Brian Sweeney says buyers are coming from outside GM's four brands at a rate of as high as 1 in 2 for models like the Verano. At least they're going in the right direction. Now if they could just get the advertising to be as good as the products. Meantime, over at Chrysler Group, Wieden+ Kennedy, Portland, tapped a few big names for the launch of the new Dodge Dart. The :90 launch commercial spotlights the song “No Church in the Wild,” by J-Z and Kanye West. And see if you can spot the champion athletes with cameos in the commercial. http://www.youtube.com/watch?v=lOclC9bbeQU (Click on photos below) Unlike Buick, Dodge and W+K and Dodge knocked it out of the park for this commercial. Like Buick, Chrysler isn't shy about tapping stars for its ads. The difference is even though Chrysler has really outpaced Buick in that department it has managed to get more oomph from its celebrity work because of a willingness to take risks, along with the the overall narration, tone and theme. Dodge and W+K are creating some of the industry's best advertising these days. Is anyone taking notes? Page 23… CNW Research: Retail Automotive Summary July 2012 Back Page *Deliveries not sales July 1-15 July 1-15 % Chng Actual Sales July '12 Full Mo cy2012 cy2011 12 v 11 July '11 Sales Change New Cars Extension Detroit 3 134,194 115,050 16.6% 165,801 193,390 16.6% Asian 154,361 117,688 31.2% 279,452 366,533 31.2% European 37,042 33,162 11.7% 73,501 82,101 11.7% Ttl Pass. Cars 325,597 265,900 22.5% 518,754 642,023 23.8% 209,472 169,172 23.8% 338,417 419,034 23.8% 7.1% 174,450 186,795 7.1% 35,830 29.5% New Trucks Detroit 3 Asian 42,111 39,328 6,207 4,792 29.5% 27,662 Ttl Lt. Trucks 257,790 213,292 20.9% 540,529 641,659 18.7% Ttl Industry 583,387 479,192 21.7% 1,059,283 1,283,682 21.2% July 1-15 Full July % Chng Prev Mo Prev Mo % Chng cy2012 cy2011 12 v 11 cy2012 cy2011 12 v 11 26.9% 25.2% 6.7% 26.9% 24.6% 9.3% Floor Traffic - New 91.5 66.04 38.6% 90.35 66.79 35.3% Floor Traffic - Used 87.24 76.97 13.3% 86.31 77.07 12.0% July 1-15 Prev Yr % Chng % Chng Pent Up Demand Units European Lease Share cy2012 Full July Same Mo '11 Prev Mo June '12 98,250 Avg. New MSRP $37,124 $34,186 8.59% 0.48% June '11 169,500 Total Discounts $4,941 $4,526 9.17% 1.62% % Change -42.0% Manufacturer Incentives $3,604 $3,006 19.89% 2.13% Dealer Incentives $1,337 $1,520 -12.04% 0.29% Purchase Delay Months Core Transaction Price**** $32,183 $29,660 8.51% 0.31% June '12 3.19 % Mfg Incentive of MSRP 9.71% 8.79% 10.4% June '11 5.11 % Ttl Discounts of MSRP 13.31% 13.24% 0.5% % Change -37.6%