Caerphilly Supporting People - Needs gathering

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Caerphilly Supporting
People Needs Gathering
Meeting
Drivers
•
•
•
•
•
•
•
•
Welsh Government Legislation
SP Guidance
Regional Collaborative Committee
Caerphilly Single Integrated Plan
Welfare Reform
Lack of suitable accommodation
Support providers/Service users
What works – Best Practice
Strategic Linkages
• National strategies – Welsh Government – e.g. Housing Bill,
Social services, anti poverty agenda
• Regional Strategies – Health, substance misuse, RCC,
HVGAP
• Local – Single Integrated Plan, Family First, Communities
First, NCN’s
Where does our Needs data
come from?
Financial split of Caerphilly SP Services
Caerphilly - Accommodation and Floating support
Floating
37%
Accommodation
63%
% units and Timescales for support
43
less 6 months
FLO
units 1%
6-24 months
FLO
36%
24months +
ACC
56%
6-24 months
ACC
2%
61
units
701
units
less 6 months
ACC
3%
24months +
FLO
2%
Referrals
Referrals 2009-10, 2010-11, 2011-12, 2012-13, 2013-14, 2014-15
2009-10
160
2010-11
2011-12
140
2012-13
134
126
116
113
2014-15
123
121
120
114
113
109
Number of Referrals
107
102
100
101
95
81
80
72
69
65
61
50
65
59
62
30
27
20
10
6
June
16
67
59
53
61
54
24
19
July
August
September October
November December
January
63
63
43
38
34
18
70
22
4
0
May
14
65
48
43
40
34
April
86
81
47
46
44
43
40
87
69
64
60
98
83
82
2013-14
February
March
Welfare Reform
• Bedroom (Under
occupancy) Tax
• Benefit Cap
• Single room rent
(Under 35)
• Reassessment of ESA
and DLA/PIP
• Council tax reform
• Introduction of
Universal credit –
Bron Afon Pilot
• DWP Sanctions Increased conditionality
– JSA, etc
• Increasing Debt
• Increasing number of
successful appeals
• Increased use of
Foodbanks
• Increased use of
Discretionary Housing
Payments
• Increased use of
Discretionary Assistance
Fund
• Increased use of SP
Starter Packs
Media
Recent TV Programmes
• Living on the never never
• Benefits – Life on
• the dole – Ch5
• Benefits Street – Ch4
• On Benefits and Proud – Ch 5
• Living on the streets – Swansea
• Homeless UK – Panorama
• Foodbanks – On the Front Line
BBC - Welfare reform 'takes toll on poor', Citizens Advice Cymru claims
08.07.14
Welfare Reform
• WG Analysis of Welfare
Reform
• NOMIS
• Caerphilly – DWP Digital
Pilot
• on average 41% of DLA appeals and 42% of
ESA appeals were won by the claimant
•
•
•
Between Mar 2014 and Apr 2014 in Caerphilly the number of
people claiming Job Seeker’s Allowance who are aged 17 to 24
has fallen from 1470 to 1390
Between Aug 2013 (Qtr) and Nov 2013 (Qtr) in Caerphilly the
percentage of working age people claiming Disability Living
Allowance has fallen from 1.8% to 1.7%.
This report estimates that Wales will lose just over £1 billion
per year when all the changes are introduced. They further
estimate this to be an average of £550 a year for every working
aged adult,
PIP Claims – DWP Wales
Thousand
PIP new
claims
201415
201516
201617
201718
201819
386
378
381
381
387
PIP
reassessed
claims
191
401
754
369
34
Total PIP
claims
577
779
1135
750
421
Homelessness
• Housing Bill 2015
• HAC Homeless stats
• Emergency Housing
stats
• Lack 1 bed
accommodation
• Shelter surgeries
• Continuing high use
of b&b
•
The number of households decided to be eligible,
unintentionally homeless and in priority need has fallen
from 265 to 245.
•
MORI - two-thirds of
tenants affected by the
underoccupancy charge
were in rent arrears and
38% indicated that they
were in debt.
Shelter Cymru –
Caerphilly Surgeries
• Reports in last six months seen 203
people main client group seen was
single men and increase in single parent
women
• Increase from 72.3% to 80.8% of
people presenting in danger of losing
their home.
• Increase in clients nor working from
78.5% to 82.2%
Shelter – Local Surgeries
• 1st Jan 2013 – 31st Dec 2013 – 476 cases (
388 in 2012) –
• 1,434 housing problems presented
• 53% kept in own home
• 19% homelessness delayed
• 12% permanently rehoused
• Temporarily rehoused – 4%
• 24% la, 23% private sector and 23% owner
occupied
CAB
• MORE than £11.7 millionworth of debt was handled
by Caerphilly and Blaenau
Gwent’s Citizens Advice
Bureau (CAB) last year,
•Advice on Employment and Support Allowance (ESA) rose by
43% in quarter 4, its steepest ever quarter-on-quarter rise. It is
91.6% higher than the same quarter last year.
• Benefit continues as the biggest
category of advice, but fell back to
the same level as last year, down 8%
from quarter 3; in contrast, debt
enquiries rose by 17.5% against the
same period last year.
• Advice on Jobseekers Allowance rose by 56%.
•Compared to the same quarter last year Housing Benefit and
Council Tax Benefit advice increased by 103% and 110%
respectively, we anticipate sharp future rises as the new
regulations and restrictions take effect.
Foodbanks
• Five food banks now in
operation in New Tredegar,
Blackwood, Risca and
Caerphilly
Libanus Foodbank Blackwood
Discretionary Housing Payments
•
•
•
•
DHP Working group established
Monitoring applications
Refining application process
Prioritising awards – Threatened
homeless ness
• Tapering payments
•
•
•
•
•
Increasing no of LA tenants
Stopgap measure
Issue – Hard to let 2 beds
In Caerphilly, the numbers receiving
Discretionary Housing Payments increased from
236 in 2012/13 to 937 in the first nine months of
2013/14
The amount given to struggling tenants has
increased from £73,994.99 to £241,033.
Discretionary Assistance Payments
Local Authority
area
Number of
applications
made to the
fund
Number of
awards
made to
applicants
Blaenau Gwent
206
98
Amount
awarded in
Quarter 1
April–June
2013 (£)
31076.50
Caerphilly
504
259
66521.00
Merthyr Tydfil
176
99
18301.00
Monmouthshire
131
79
28427.00
Newport
418
223
62786.96
Rhondda Cynon
Taff
748
366
76435.95
Torfaen
221
129
39332.90
TOTAL
8400
4290
1,052,331.19
Evidence of increasing
Homelessness in B&B 2009 - 2012
Placements into Bed and Breakfast
Numbers placed
250
213
200
150
149
100
111
50
228
168
143
191 – 2013/14
Bed and Breakfast
Male
Female
31
40
41
0
2009/2010
2010/2011
Year
2011/2012
ESTABLISHMENT
Ty Fesen
Bed & Breakfast
Catrefi Hafod (Foundation)
TOTAL
TOTAL SINCE 1/4/13 – 31/03/2014
54
12 Couples with Dependant Children,
27 Single Female Parents
4 Single Male Parents, 3 Couples,
3 Expectant Couples, 1 Expectant Single,
1 single male aged 60 +
2 single females aged 60 +
1 Single Female aged 18 to 24
191
5 Couples with Dependant Children,
11 Couples,
2 Expectant Singles,
139 Single Males, 29 Single Females,
5 16/17 year olds.
69
10 Couples with Dependant Children,
15 Single Female Parents,
4 Single Male Parents, 2 Couples,
3 Expectant Couples, 2 Expectant Singles,
25 Single Males, 8 Single Females,
0 16/ 17 year olds.
314
Future Modelling – Homelessness
increase based on 2011/12 figures –
Getting it wrong!
Numbers
Projections of those needing temporary
accommodation, based on 11% and 17% increases in
numbers for 2013/14
314 – actual figure
600
500
400
300
200
100
0
312
402
423
2009/10 2010/2011 2011/2012
Year
470
495
2013/14 2013/14
(11%
(17%
increase) increase)
Rough Sleepers
• 3 month Pilot with
Churches – 330bed
spaces offered
• Increasing referrals from
Police and Town centres
• Cardiff Hostel
Restrictions
• Housing Bill – Ex
Offender issue
• Phoenix centre – Drugaid
• 9 rough sleepers
currently identified in
Caerphilly
•
Corporate group established – cleansing, town
center managers,community wardens, homeless,
SP and Vol sector
Ex Offenders
• Reorganisation of the
Probation Service
• Loss of Homeless Priority
Status – Housing Bill
• Ex offender figs – who 12
• Community
Rehabilitation Companies
• crime has been reduced by 15.7% in 201112 based on the same period of the previous
year
• Evidence from the Caerphilly UNA shows
that there are strong links between
substance misuse and crime and ASB
• Reduce crime and the fear of crime for the
residents of the county borough. - SIP
Mental Health
• I in 4 suffer MH issue
in their life
• Wales Audit – Lack
of sufficient
supported
accommodation
• Waiting list for MH
support services
• Mental Health
Services priority in
SIP
• The mean mental component summary
score for 2011&2012 was lower than the
Welsh average, indicating poorer mental
health and well-being.
• The Welsh Health Survey shows that the
age standardised score for adults in the
borough is 48.5 which is lower than the
Wales score
Young People
• Lack of ‘move on’
• Increasing time in
project
• Waiting lists
increasing
• Increasing
occurrence
sanctions
• Increasing number of YP being found ‘in
need’ by Children Services
• YP again being placed in b&b
• Increasing referrals from under 16 – Is
there an educational issue? Family First
Domestic Violence
• Domestic Abuse and Housing in Wales –
CIH
• Building Effective Responses: An
Independent Review of Violence against
Women, Domestic Abuse and Sexual
Violence Services in Wales
• Affects 11% of women and 5% of men each
year in Wales
• Llamau women’s services – 2013/14101
individuals and families on scheme and on
average carried a waiting list of 8 individuals
• 227 MARAC cases last year and 2567 cases
were heard on the daily Domestic Abuse
Conference Call.
• organised refuge accommodation for 103
women and their children, however there
were an additional 59 women requiring
refuge provision referred elsewhere
Vulnerable Adults/Families
•
•
•
The Fiscal Case for Working with Troubled
Families – DCLG
Data demonstrates the highest number of
children and young people on the Child
Protection Register(CPR) are those experiencing
neglect. As at 31stMarch 2012, 165 out of 290
children placed on the CPR were there because
of neglect within the child’s home.
states 27 per cent of children,
3.5 million, live in families
whose income is 60 per cent
below the UK average,
• Children living in workless households rate
• Under 18 conception rate
• Looked after children with 3 or more
placements in year
• Improve the level of basic skills and the
number of achieved qualifications (formal
and non-formal) to improve the life
opportunities for families. - SIP
Family First Projects
Health
Outreach
Supporting
Family
Change
Integrated
Family
Learning
Team
Around the
Family
Health
Inclusion
Families
First
Programme
Family
Participation
Inclusion &
Support
Parenting
Programme
Advocacy
Pathway to
Inclusion
Confident
with Cash
Family
Engagement
Substance Misuse
• Working Together to Reduce
Harm -Substance Misuse
Delivery Plan2013 – 2015
• strong links between
substance misuse and
violence against the person
(including domestic
violence), robbery - SIP
• Rate of individuals referred to treatment for
alcohol misuse increasing – social services
• Fynnon floating support
waiting list
Problematic Substances
Mephadrone 29%
Female poly drug misuse 25%
Alcohol 18%
Cannabis 14%
Male poly drug misuse 10%
Solvents 3%
Alcohol and Diazepam 1%
•
69% increase in alcohol-related hospital
admissions between 2002 - 2008 and a doubling
in the number of deaths due to alcohol from
1992 - 2008
SP Guidance Aylwards
Principle
• “…the eligibility criteria for older people
receiving Supporting People funds
should be based on need rather than
age or tenure”
Caerphilly Population Projections
Older Persons
• WG - Older person
questionnaire
• Gwent – Older
person factsheet –
RCC
• Around 50,000 older people in Wales live in
severe poverty - on £183.50 or less a week, a
report by Age Cymru has found.
• Sheltered
• Extra Care
• Community
alarms/Telecare
• Floating support
Caerphilly
No of
Units/Ho
urs
Aylward Position/timescales to meet
recommendations
Numb
er of
Sche
mes
Independent review undertaken, 4 sheltered
schemes being decommissioned, clients in
other sheltered schemes being classified
into bronze, silver, gold support grading.
Agreed adoption of cluster model for
sheltered and creation of OP floating support
All hardwired alarm
systems in group
scheme
schemes being decommissioned. Tenants
who require alarms are being supplied with
dispersed Units
Agreed that from September 2014,
Caerphilly SP would form block contract for
creation of floating support service – UWHA
would assess those requiring support
33
Sheltered
Agreed that from September 2014,
Caerphilly SP would form block contract for
creation of floating support service – WWHA
would assess those requiring support
3
Charter Housing
Association
Extra Care
Ongoing discussions with Charter
1
42
£14,025
Reach
Older Person
Floating Support
Referrals controlled through SP Team
1
80
£200,000
Reach
Dementia
Floating Support
Service
Referrals from social services and
Altziemers Society
1
20
£50,000
Age Cymru
Gwent
Hospital
Discharge
Service
Referrals from ABHB
1
20
33,000
Age Cymru
Gwent
Benefit
maximisation
service
Referrals though SP team and Age Cymru
Gwent
1
80
45,000
Provider
Scheme Type
Public Housing
Local Authority
Public Housing
Alarms
United Welsh
Housing
Association
Sheltered, Extra
Care and
Alarms
Wales and West
Housing
Association
Annual
SP
Funding
£377,000
934
5
120
£45,000
£14,000
Older Persons
• Move from hardwired
to dispersed systems
• Increase floating
support
• Review dementia
services
• Pilot – support
banding in sheltered
• Move from subsidy
to block contracts –
Quarterly payments
• Allow landlords to
identify and respond
to the housing
support needs of the
clients
Physical/Sensory
Disabilities
• Continuing demand for sensory impairment
services.
• High levels of ESA,DLA and Blue Badge
• Acquired Brain Injury
• Disability CANDO
• Sight Support
Learning Disability
• 30% Caerphilly
expenditure client
group
• Use of tariffs
• Lack individual
assessments
• Lack of ‘move on’
evidenced
• Move to increasing floating support
• Integrate LD into the ‘move on’ process
• Introducing individual assessment process
from 2014/15
Local Priorities
• Responding to effects of Welfare Reform
• Responding to increasing effects of
Homelessness including rough sleeping
and preventative services
• Expanding homeless related services –
DA, MH, YP
• Responding to RCC priorities –
LD/OP/Substance Misuse
Gwent Regional
Commissioning Priorities
•
o
o
•
•
o
o
o
•
•
Women experiencing domestic abuse
Women experiencing domestic abuse with complex needs
Women from a BME group affected by domestic abuse
Men experiencing domestic abuse
People with mental health issues
Floating support for people with dementia
Dual diagnosis - mental health and substance misuse issues
Forensic mental health and offender services
People with alcohol issues: develop a Wethouse
People with criminal offending history: extend the prolific and priority
offender project
• People with developmental disorders
• People with chronic illness
• Young People with Support needs
• Generic Floating Support
o Gypsy / Traveller
o Welfare Reform
Current Caerphilly
Commissioning Programme
2013-2015
• Ty Fessen – 13 bed
Homeless Emergency
Housing
• Ty Oborne (8 bed MH)
• Ty Croeso (10 bed SP
Hostel)
• Hillcrest (5 bed
intermediate homeless
supported housing)
• Garth Owen (YP – 6-8
Units)
• Maes y Derwen – 18 bed
YP project (March 15)
• Countryman –13 units
(March 15)
• Co-location of support
workers in Housing
Advice Center
• CAB Floating support
• Assistance with DWP
appeals – Disability
CANDO/Age Cymru
Gwent
• Rough Sleepers Initiative
• YP Accommodation
Officer
• Increasing hours on
cost/volume floating
support for Homeless
related services
The Future
• Uncertainty of future funding levels (5%
=329k)
• Uncertainty around future roll out of
welfare reform
• Uncertainty on effect of Housing Bill
proposals
• Movement of SP funding from
community care type projects to
homelessness
Any Comments?
• Are there any gaps in support with Cearphilly?
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