Plenty of Fish U.S. Dating Survey Final Report August, 2010 Table of Contents Page Background, Objectives, and Methodology 3 Executive Summary 4 Awareness & Usage of Online Dating Sites 5 Image of Plenty of Fish vs. Competitors 20 General Perceptions & Other Sources Used 36 Appendix I: Respondent Profile 43 Appendix II: Image of Plenty of Fish by Gender & Region 50 Appendix III: Top 4 Competitors – Detailed Data 65 Questionnaire 70 Background, Objectives & Methodology • Background: – Online dating websites are used by a large proportion of singles who are looking to establish serious long-term relationships. – Plenty of Fish commissioned comScore as an objective third-party research vendor to provide reliable insights into attitudes and behaviors related to the online dating category. • Research Objectives: – To establish the percentage of marriages and long-term relationships that were formed as a result of matches from online dating websites. – To further establish Plenty of Fish as a leader in the United States online dating landscape. • Methodology: – U.S. panelists were invited to participate in the survey by email. • 1,565 surveys were completed between May 27 – June 15, 2010. • The Margin of Error for a sample of this size is +/- 2.48% at a 95% confidence interval. . • Data were weighted prior to analysis on gender, income, and region of residence to match the online population for visitation to the Personals category. – Respondents were screened to meet the following criteria: • Aged 25-64 • Visit online dating website for the purpose of initiating heterosexual relationships. 3 Executive Summary • The U.S. dating website landscape is very competitive; Plenty of Fish, eHarmony, and Match are the current market leaders in the category. – Plenty of Fish ranks 3rd, behind eHarmony and Match for unaided brand awareness. – Plenty of Fish leads all competitors with the highest proportion of active users, but eHarmony and Match have higher overall aided awareness levels. – Plenty of Fish leads competitors as a source of the highest number of dates during the past two years (on average). – Taken together, there is some evidence to suggest that Plenty of Fish has become more popular during the last six months while eHarmony and Match are “older” sites: although awareness is higher due to length of time in the market, usage may be starting to drop off. • Competitive ratings and analysis identified the relative strengths and weaknesses of Plenty of Fish, as experienced by current and recent users. – Relative Strengths: • • • • Lots of profiles available, with no limits placed on the number of matches. Easy to use and to maintain profiles. Good place to meet people who share the same culture/religion, who are “similar to me”. High user satisfaction and likelihood to recommend the site to others. – Relative Weaknesses: • • • • • Middle of the pack in terms of perception of meeting ‘high quality’ people. Possible design/navigation issues compared with other sites. Although rated well as a place to establish long-term relationships, compares unfavourably to eHarmony in particular for perception of being a place to establish long-term vs. short-term relationships. Plenty of Fish’s ‘free’ offering appears to be a competitive advantage since overall, dating site users do not perceive much benefit in a paid site compared with a free one. Online dating is the primary source for meeting people for those who use it. – About one-half also use bars/clubs, and smaller proportions use other sources such as work/school and set-ups through friends/family members. 4 Awareness & Usage of Online Dating Sites Dating Survey • Plenty of Fish ranks third for unaided awareness among users of online dating sites, with eHarmony and Match tied as the top two sites. – Two-in-ten of those who visit dating sites are able to recall Plenty of Fish on an unaided basis. Unaided Awareness of Dating Websites – Top 15 Sites Mentioned eHarmony 54% Match.com 53% Plenty of Fish 21% Yahoopersonals.com/Yahoo 15% Lavalife 11% Singlesnet.com 8% Chemistry.com 7% Zoosk 5% OK Cupid 5% jdate 4% Mate1.com 4% facebook.com 3% true.com 3% Cupid/Cupid.com 2% adultfriendfinder.com 2% n=1,457 Q2. When thinking of online dating/ personal websites, which ones come to mind? 6 Base: Total Sample Dating Survey • More females than males are able to recall, unaided, all of the top three brands: eHarmony, Match, and Plenty of Fish. Unaided Awareness of Dating Websites – Top 15 Sites Mentioned eHarmony 48% Match.com 49% Plenty of Fish Yahoopersonals.com/Yahoo Lavalife Singlesnet.com Chemistry.com Zoosk OK Cupid jdate Mate1.com facebook.com true.com Cupid/Cupid.com adultfinder.com 62%A 58%A 20% 22% 16% 13% 10% 13% 8% 8% 8% 6% 5% 5% 5% 4% 4% 4% 4% 3% 3% 3% 3% 2% 2% 3% 2% 2% Male (n=808) (A) Female (n=650) (B) Q2. When thinking of online dating/ personal websites, which ones come to mind? 7 Base: Total Sample Dating Survey • The highest level of unaided awareness for Plenty of Fish is among users under 55 years of age. Unaided Awareness of Dating Websites – by Age 59% 54% eHarmony 50% 54% 57% 48% 52% Match.com 56% 19% 22% 24% Plenty of Fish 15% 16% 16% 18% 17% Yahoopersonals.com/Yahoo Lavalife 25-34 year old (n=437) 12% 13% 12% 13% 35-44 year old (n=413) 45-54 year old (n=425) Q2. When thinking of online dating/ personal websites, which ones come to mind? 8 55-64 year old (n=182) Base: Total Sample Dating Survey • Plenty of Fish has the largest proportion of currently active users across all online dating sites. – However, overall awareness of Plenty of Fish is much lower than for for eHarmony and Match. Dating Sites Ever Visited Plenty of Fish 42% eHarmony 4% 18% 22% Singlesnet.com Match 12% Yahoo! Personals 14% 45% Other 15% 16% 48% 21% 32% 33% 40% Heard of site, never visited Have account, no longer active Currently active Q3. Please indicate your level of familiarity with each of the following online dating/personal sites. 9 10% 88% 9% 86% 8% 55% 7% 5% 43% 16% 11% 4% 52% 22% 9% 4% 68% 5% 3% 60% 19% 5% 7% Never heard of this site 64% 8% 15% 33% 69% 96% 10% 22% 24% 57% True 13% 25% 29% 58% 14% 13% 18% 32% 26% Mate1 MSN Dating & Personals 12% 26% 23% 21% Zoosk Chemistry 14% 35% 36% Overall Awareness 7% 12% 31% Have visited, no account n=1,565 Base: Total Sample Dating Survey • Plenty of Fish has the highest proportion of active users among those who are aware of each dating website. Currently Active by Site Awareness Proportion 14% Plenty of Fish 13% eHarmony Singlesnet.com 10% Match 10% True 4% Chemistry 4% Other 88% 86% 8% 52% 68% 60% 12% 10% 12% 43% 3% 11% 15% 55% 5% 14% 16% 64% 8% Zoosk MSN Dating & Personals 96% 9% Yahoo! Personals Mate1 24% 58% 31% 6% 5% 4% Currently Active Overall Awareness Q3. Please indicate your level of familiarity with each of the following online dating/personal sites. 10 n=1,565 Base: Total Sample Dating Survey • Gender, income, and region of residence have little influence on the degree of familiarity with Plenty of Fish. Dating Sites Ever Visited – Plenty of Fish Gender Male (n=873) (A) 43% Female (n=692) (B) 43% 16% 20% 16%B 11% 14% 11% 12% 14% Income Under $60K (n=844) (C) $60K - $100K (n=426) (D) $100K (n=224) (E) 42% 18% 44% 12% 16% 40% 19% 11% 17%D 15% 15% 10% 19% 10% 12% Region Urban (n=414) (F) Suburban (n=791) (G) Rural (n=361) (H) 46% 16% 43% 19% 40% 17% Never heard of this site Heard of site, never visited Have account, no longer active Currently active 12% 14% 15% 11% 11% 13% 15% 13% 15% Have visited, no account Q3. Please indicate your level of familiarity with each of the following online dating/personal sites. 11 Base: Total Sample A/B/C/D/E/F/G/H superscripts = Significantly greater at a 95% confidence level Dating Survey • Over one-half of Plenty of Fish users set up their accounts more than 12 months ago, placing Plenty of Fish fifth in a field of 11 dating sites in terms of site user account longevity. When Account was Created Mate1 (n=189) 35% MSN Dating & Personals (n=127) Zoosk (n=256) 22% 38% 19% 20% Chemistry (n=202) 46% True (n=236) Plenty of Fish (n=403) eHarmony (n=608) In the past 6-12 months 18% 10% 68% 20% In the past 3-6 months In the past 1-3 months 10% 9% 11% 8% 6% 12% 13% 21% 11% 8% 10% 20% 60% 12% 8% 12% 25% 49% 11% 12% 58% Match (n=550) Other (n=244) 15% 52% Yahoo! Personals (n=491) 15% 18% 21% 54% 16% 9% 20% 17% 48% 10% 19% 31% Singlesnet.com (n=356) More than 12 months ago 17% 10% 7% 4% 6% 4% 5% 5% 6% 9% Less than 1 month ago Q4. When did you create your account/profile on each of the following websites? 12 Base: Recent User Dating Survey • Plenty of Fish account longevity is highest among low income dating site users, with a high proportion of recent activity within the high income bracket. When Account was Created: Plenty of Fish Gender Male (n=220) (A) 53% Female (n=183) (B) 25% 50% 13% 3% 6% A 7% 10% 25% 8% Income 61% D Under $60K (n=232) (C) $60K - $100K (n=103) (D) 33% $100K + (n=31) (E) 31% 47% 21% 23% 6% 4%6% 18%C 12%C 6% 10% 6% 16% Region Urban (n=108) (F) 48% 27% 13% 4% 8% 8% Suburban (n=192) (G) 52% 25% 8% Rural (n=102) (H) 54% 22% 12% More than 12 months ago In the past 6-12 months In the past 1-3 months Less than 1 month ago 7% 5% 7% In the past 3-6 months Q4. When did you create your account/profile on each of the following websites? 13 Base: Recent User A/B/C/D/E/F/G/H superscripts = Significantly greater at a 95% confidence level Dating Survey • Plenty of Fish outranks all other dating sites in terms of the number of dates users have had in the past 2 years, while tying with MSN Dating & Personals for second place with respect to the number of people met in person. – Chemistry leads for the number of relationships of 3+ months. Dates you have had Plenty of Fish (n=403) Number of People you have met in person eHarmony (n=608) 3.4 2.1 Match (n=550) 3.4 2.2 Yahoo! Personals (n=491) Singlesnet.com (n=356) MSN Dating & Personals (n=127) 2.1 Mate1 (n=189) 1.9 2.3 1.4 Chemistry (n=256) 1.2 True (n=236) 1.1 1.2 0.6 2.9 2.9 Zoosk (n=256) 0.6 2.6 4.2 Relationships of 3+ months 0.8 0.5 2.4 0.6 2.6 1.8 1.2 0.7 1.3 1.1 1.8 0.7 1.1 Q5. Please indicate how many (a) people you have met in person, (b) dates you have had, and (c) relationships of 3 months or longer you have had on each of these sites during the past 2 years: 14 Base: Recent User Dating Survey • Higher income Plenty of Fish users met more people in person, had more dates, and had more relationships of 3+ months than their lower income counterparts. – Urban Plenty of Fish users also had a larger number of dates than those in other regions. Dates you have had: Plenty of Fish Number of People you have met in person: Plenty of Fish Relationships of 3+ months: Plenty of Fish Gender Male (n=220) Female (n=183) 0.5 3.2 4.5 0.7 2.0 3.9 Income Under $60K (n=232) 3.1 $60K - $100K (n=103) 3.0 Urban (n=108) 6.6 3.8 1.6 4.2 12.2 Region Rural (n=102) 0.7 2.3 $100K (n=51) Suburban (n=192) 0.4 2.1 2.8 0.5 2.2 3.3 2.5 0.8 0.6 Q5. Please indicate how many (a) people you have met in person, (b) dates you have had, and (c) relationships of 3 months or longer you have had on each of these sites during the past 2 years: 15 Base: Recent User Dating Survey • • About one-third of Plenty of Fish users visit at least once per day In comparison, about half of the Match and eHarmony users have not been to the site at all in the past 6 months Frequency of Visiting Zoosk (n=256) 11% Singlesnet.com (n=356) 14% Plenty of Fish (n=403) 12% Mate1 (n=189) MSN Dating & Personals (n=127) Yahoo! Personals (n=491) Chemistry (n=202) 18% 22% 16% 22% 19% 18% 14% 18% 9% 18% 29% 11% 7% 15% eHarmony (n=608) 8% 14% True (n=236) 8% 13% Once a day 19% 19% 17% 18% 22% A few times a week 16% 13% 9% 11% 22% 15% 27% 10% 12% 20% 16% 18% 13% 12% 9% 15% 14% 28% 14% 11% 24% 22% 7% 17% 9% 7% Match (n=550) Several times a day 27% 13% 14% 11% A few times a month 28% 31% 32% 43% Once a month or less often Not at all in the past 6 months Q6. Please indicate how often you have visited each of the following sites just during the past 6 months. 16 Base: Total Sample Dating Survey • Plenty of Fish users received fewer messages on a daily basis than most other competitive sites. Average Number of Messages Receive on Each Site MSN Dating & Personals (n=100) 13% Singlesnet.com (n=293) 13% Mate1 (n=155) 14% 17% Chemistry (n=146) 14% 16% eHarmony (n=415) 15% 20% 11% Match (n=377) 8% Zoosk (n=228) 11% Yahoo! Personals (n=356) 6 or more per day 3-5 per day 9% 20% 19% 9% True (n=134) Plenty of Fish (n=331) 27% 22% 16% 13% 12% 1-2 per day 12% 20% 18% 17% 9% 11% 16% 15% 17% 16% 18% 3-5 per week 8% 23% 18% 13% 16% 15% 12% 13% 20% 11% 8% 12% 10% 6% 14% 13% 13% 18% 8% 14% 16% 25% 17% 17% 16% 15% 15% 1-2 per week 6% 9% 9% 9% 10% 11% 17% 12% 16% 12% 19% 14% Less than 4 per month None Q7. During the past 6 months, what is the average number of messages you receive on each of the following websites? 17 Base: Recent User *Caution: Small base size Image of Plenty of Fish vs. Competitors 18 Dating Survey • Plenty of Fish outranks all other online dating sites as ‘a good place to meet people like me’. Site Ratings: A good place to meet people like me % Agree (Codes 3-4) 76% Plenty of Fish n=403 73% 72% 67% 67% 67% 66% 66% 65% True Zoosk Chemistry Mate1 eHarmony Match Yahoo! Personals Singlesnet.com n=422 n=550 n=335 n=206 Q8. Please indicate how strongly you agree with the following statements about <website>. n=98 n=137 n=98 n=78 Base: Recent User 19 **Note: Certain options not shown as base size too small (n<50) Dating Survey • Plenty of Fish is the top-rated site for ‘no limits on how many matches I can contact’. Site Ratings: No Limits on how many matches I can contact % Agree (Codes 3-4) 88% Plenty of Fish n=403 82% Yahoo! Personals n=335 81% Match n=550 79% Singlesnet.com n=206 70% 70% 69% 68% 66% True Zoosk Chemistry eHarmony Mate1 n=98 n=137 Q8. Please indicate how strongly you agree with the following statements about <website>. n=98 n=422 n=78 Base: Recent User 20 Dating Survey • Plenty of Fish is perceived as the top dating site where users ‘can meet people from all professions/occupations’. Site Ratings: Can meet people from all professions/occupations % Agree (Codes 3-4) 89% Plenty of Fish n=403 87% eHarmony n=422 86% Match n=550 84% Singlesnet.com n=206 84% 79% 79% 78% 76% Yahoo! Personals Mate1 Zoosk Chemistry True n=335 n=78 Q8. Please indicate how strongly you agree with the following statements about <website>. n=137 n=98 n=98 Base: Recent User 21 Dating Survey • Plenty of Fish just slightly trails eHarmony and Match in terms of its ratings as a site where users ‘can meet someone to build a long-term sustainable relationship’. Site Ratings: Can meet someone to build a long-term sustainable relationship % Agree (Codes 3-4) 76% 73% 72% 70% 69% 68% 68% 66% 58% eHarmony n=422 Match n=550 Plenty of Fish n=403 Zoosk Yahoo! Personals n=137 n=335 Q8. Please indicate how strongly you agree with the following statements about <website>. Mate1 n=78 Singlesnet.com Chemistry n=206 n=98 True n=98 Base: Recent User 22 Dating Survey • More online dating sites users rate Plenty of Fish as a ‘place for short-term relationships’ versus other dating sites. Site Ratings: A place for casual/short-term relationships % Agree (Codes 3-4) 84% Plenty of Fish n=403 81% 79% 78% 77% 73% 68% 65% 60% Yahoo! Personals Mate1 Zoosk Match Singlesnet.com True Chemsitry eHarmony n=335 n=78 n=137 n=550 n=206 n=98 n=98 n=422 Q8. Please indicate how strongly you agree with the following statements about <website>. Base: Recent User 23 Dating Survey • Plenty of Fish is the top-rated site for its ‘reasonable fees for services provided’, outperforming its closest competitor (Yahoo! Personals) by 20%. Site Ratings: Reasonable fees for the services provided % Agree (Codes 3-4) 88% 68% Plenty of Fish n=403 Yahoo! Personals n=335 64% Mate1 n=78 64% Singlesnet.com n=206 64% Zoosk n=137 Q8. Please indicate how strongly you agree with the following statements about <website>. 61% Match n=550 54% 53% 52% Chemistry eHarmony True n=98 n=422 n=98 Base: Recent User 24 Dating Survey • Plenty of Fish ties with both Singlesnet and Match as a site where accounts/profiles are easily maintained/updated. Site Ratings: Easy to maintain/update my account/profile % Agree (Codes 3-4) 87% Singlesnet.com n=206 86% Match n=550 86% Plenty of Fish n=403 83% eHarmony n=422 82% 80% 80% 78% Yahoo! Personals Mate1 Zoosk Chemistry n=335 Q8. Please indicate how strongly you agree with the following statements about <website>. n=78 n=137 n=98 75% True n=98 Base: Recent User 25 Dating Survey • Plenty of Fish ties with eHarmony for ease of navigation, with ratings of just a few points below those of the lead sites on this attribute. Site Ratings: Easy to navigate the site % Agree (Codes 3-4) 87% Yahoo! Personals n=335 87% Match n=550 85% Singlesnet.com n=206 83% 83% 81% 79% 77% 76% eHarmony Plenty of Fish Zoosk Chemsitry Mate1 True n=78 n=98 n=422 n=403 Q8. Please indicate how strongly you agree with the following statements about <website>. n=137 n=98 Base: Recent User 26 Dating Survey • eHarmony has the highest ratings as a place to meet “high quality” people versus other dating sites, with Plenty of Fish in third place. Site Ratings: A place where I can meet “high quality” people % Agree (Codes 3-4) 78% 71% eHarmony n=422 Match n=550 69% 68% 66% 66% 64% 63% 62% Plenty of Fish Yahoo! Personals Mate1 Chemistry Singlesnet.com True Zoosk n=403 n=335 n=78 Q8. Please indicate how strongly you agree with the following statements about <website>. n=98 n=206 n=98 n=137 Base: Recent User 27 Dating Survey • eHarmony and Match are perceived at the top two sites where users can meet someone who shares their religion/culture. Site Ratings: Can meet someone who shares my religion/culture % Agree (Codes 3-4) 87% eHarmony n=422 81% Match n=550 79% 78% Plenty of Fish Singlesnet.com n=403 n=206 77% Yahoo! Personals n=335 Q8. Please indicate how strongly you agree with the following statements about <website>. 75% Mate1 n=78 71% 69% Zoosk Chemistry n=137 n=98 66% True n=98 Base: Recent User 28 Dating Survey • Plenty of Fish ranks ahead of its competitors for providing accurate matches. Site Ratings: Provides me with accurate matches % Agree (Codes 3-4) 69% Plenty of Fish n=403 65% eHarmony n=422 65% Match n=550 60% Zoosk 60% Yahoo! Personals n=137 n=335 Q8. Please indicate how strongly you agree with the following statements about <website>. 58% 57% Mate1 True n=78 n=98 52% 50% Singlesnet.com Chemistry n=206 n=98 Base: Recent User 29 Dating Survey • Plenty of Fish outperforms its competitors as a site users would be proud to tell others they met someone through. Site Ratings: I would be proud to tell people I met someone through this site % Agree (Codes 3-4) 71% Plenty of Fish n=403 70% 68% eHarmony Match n=422 n=550 64% Yahoo! Personals n=335 64% Zoosk n=137 Q8. Please indicate how strongly you agree with the following statements about <website>. 62% 61% Mate1 Singlesnet.com n=78 n=206 56% 55% True Chemistry n=98 n=98 Base: Recent User 30 Dating Survey • • Users of dating sites are happiest with their experiences on Plenty of Fish versus the competitive sites. Plenty of Fish has the highest satisfaction level of all competitive sites. Site Ratings: I am very happy with my experiences on this site % Agree (Codes 3-4) 69% 60% Plenty of Fish n=403 Match n=550 59% Yahoo! Personals n=335 59% eHarmony 58% Singlesnet.com n=422 n=206 Q8. Please indicate how strongly you agree with the following statements about <website>. 58% Mate1 n=78 52% 52% Zoosk Chemistry True n=98 n=98 n=137 46% Base: Recent User 31 Dating Survey • Plenty of Fish leads the competitive set in terms of user recommendations. Site Ratings: A site I would recommend to others % Agree (Codes 3-4) 78% 68% 67% 66% 65% 62% 58% 55% 54% True Plenty of Fish eHarmony Match Yahoo! Personals Singlesnet.com Mate1 Zoosk Chemistry n=403 n=422 n=550 n=335 n=206 n=78 n=137 n=98 Q8. Please indicate how strongly you agree with the following statements about <website>. n=98 Base: Recent User 32 Dating Survey • Plenty of Fish users like the site for a variety of reasons, including its low cost (i.e. free), ease of use, and large selection of people/profiles. Dislikes include the perception that the match results are weak, the site has poor quality people, and that there are too few contacts. • Plenty of Fish vs. Other Sites – Likes • Free • Easy to use/navigate/browse • Lots of profiles/people • Reliable • Good results • Messenger Plenty of Fish vs. Other Sites – Dislikes • Inappropriate matches • Poor profile design • Not enough contacts • Quality of people • Too casual Q10a/b. Please list up to 3 things that you like/dislike about Plenty of Fish vs. other online site you have visited? 33 Base: Total Sample General Perceptions & Other Sources Used 34 Dating Survey • • The majority of dating sites users agree that paying to belong to a dating site does not necessarily result in a better match, that they should not have to pay in order to contact someone on a site, and that they are just as likely to meet professionally oriented people on free sites as they are on paid sites. Slightly fewer believe that paid dating sites have no advantages over free sites. Paid vs. Free Websites Paying to belong to a dating site doesn't necessarily mean you'll find a better match I believe paying money to contact someone on a dating site is unnecessary You are just as likely to meet professionaly oriented people on free sites as you are on paids sites Paid dating sites have no advantages over the ones that are available for free Strongly agree Somewhat Agree 52% 38% 38% 36% 31% Somewhat Disagree 8% 2% 41% 43% 39% 17% 4% 16% 5% 24% 6% Strongly Disagree n=1,565 Q9. Please indicate how strongly you agree or disagree with the following statements about paid versus free online dating sites. 35 Base: Recent User • • About one-half of dating site users know someone who has at least one dating site profile and has had a date with a person they met on a dating site. Fewer indicate that they know someone who met their long-term partner or spouse through a dating site. Knowledge of Other People on Online Dating Sties Has a profile on at least one online dating site 56% Has been out on a date with someone they met on a dating site 48% Has established a long-term relationship with someone they met on a dating site 29% Has married someone they met on a dating site 21% None of the above 31% Q11. Do you know of anyone else (friends, family, etc.) who has done any of the following? Select all that apply. (Dating Survey) n=1,565 Base: Total Sample 36 • Bars/clubs/social events was the top source used for meeting prospective dates outside of dating sites over the past 2 years, followed by work/school and set-ups via a friend or family member. Other Sources Used Bars/clubs/social events 51% Work/school 40% Set-ups/blind dates through a friend/family member 37% Gym/health club 20% Church/place of worship Other 23% 5% None of the above 22% n=1,565 Q1a. In addition to dating websites, which of the following sources have you used to meet people for the purpose of dating during the past 2 years? Select all that apply. (CHECKBOX) 37 Base: Total Sample • Bars/clubs/social events were used by more males than females as an alternative source for meeting prospective dates. Other Sources Used – By Gender 54%B 48% Bars/clubs/social events 40% 39% Work/school 38% 34% Set-ups/blind dates through a friend/family member 21% 18% Gym/health club 23% 23% Church/place of worship Other 5% 5% 20% 25%A None of the above Male (n=873) (A) Female (n=692) (B) Q1a. In addition to dating websites, which of the following sources have you used to meet people for the purpose of dating during the past 2 years? Select all that apply. (CHECKBOX) 38 Base: Total Sample A/B superscripts = Significantly greater at a 95% confidence level Dating Survey • Online dating sites were respondents’ preferred source for meeting people, followed by some distance by set-ups by friends/family and bars/clubs/social events. Preferred Source for Meeting People (Top Mention) Mean Ranking Score: 2.72 3.32 3.43 14% 17% 3.34 4.10 4.09 35% 13% 16% 5% Online dating websites Set-ups/blind dates Bars/clubs/social through events friends/family Work/school Church/place of worship Q1b. Please rank each of the following sources from “1” to “6” in order of your preference for each. The number “1” should be assigned to your favorite source proceeding down to “6” for your least favorite. (RANKING) – Dating Survey Gym/health club n=1,565 Base: Total Sample 39 • Males are more likely to prefer online dating sites for meeting people, while females prefer to be set-up by friends/family members. Preferred Source for Meeting People by Gender Mean Ranking Score: 2.60 2.88 3.42 3.45 16% 17% 4.17 3.99 3.43 3.23 3.37 3.25 4.02 4.19 6% 5% 39%B 29% Online dating websites Bars/clubs/social events 14% 18% Church/place of worship 12% 14% Work/school Male (n=873) (A) 18%A 12% Friends/family Gym/health club Female (n=692) (B) Q1b. Please rank each of the following sources from “1” to “6” in order of your preference for each. The number “1” should be assigned to your favorite source proceeding down to “6” for your least favorite. (RANKING) – Dating Survey 40 Base: Total Sample A/B superscripts = Significantly greater at a 95% confidence level Appendix I: Respondent Profile 41 Dating Survey Gender Age 55 - 64 12% 25 – 34 30% Female 44% 45 - 54 29% Male 56% 35 - 44 29% n=1,565 Base: Total Sample 42 Household Size One Two Three Four Five or more Ethnic Background Caucasian/ white 37% 22% 76% Asian 5% Native Hawaiian or other Pacific Islander <1% 18% African American Hispanic/ Latino 13% 11% 7% Other ethnic group 1% Prefer not to answer 2% 10% n=1,565 43 Base: Total Sample Community Type State of Residence West North Central 7% Mountain 8% Pacific New England Middle Atlantic 5% West South Central East North Central Rural, 23% 13% South Atlantic East South Central Urban/ Metropolitan Area, 26% 16% 20% Suburban, 51% 6% 11% 14% n=1,565 44 Base: Total Sample Education Occupation/Profession Professional Unemployed Managerial Blue Collar Retired IT Sales Education Business Owner Student Medical Field Hospitality Government Assistant Engineer Finance Real Estate Legal Executive Marketing Lifestyle Other 21% 9% 7% 7% 6% 5% 5% 4% 3% 3% 3% 3% 3% 2% 2% 2% 2% 1% 1% 1% 1% 9% Did not complete high school Completed high school Some college/ technical school Completed college/ technical school 1% 11% 6% 10% 21% Some university Completed university/ undergraduate degree Some graduate school 26% 6% Completed gradudate school/ graduate degree Completed PhD/ doctorate degree Other/Prefer not to answer 15% 3% 1% n=1,565 45 Base: Total Sample Hours Per Week Spent Online Household Income Less than $15,000 8% More than 13 hours $15,000 to $24,999 8% 7 to 13 hours $25,000 to $39,999 52% 26% 16% 3 to 6 hours $40,000 to $59,999 $60,000 to $74,999 1 to 2 hours 10% $75,000 to $99,999 $100,000 to $149,999 16% 22% 17% 6% Less than 1 hour 0% Zero 0% 9% $150,000 or more 5% Don't know/Prefer not to answer 5% n=1,565 46 Base: Total Sample Dating Survey Relationship Status Not currently in a relationship and looking Not currently in a relationship and not looking 56% 6% In a short-term relationship with someone I met online 4% In a short-term relationship with someone I met elsewhere 4% In a long-term relationship with someone I met online 7% In a long-term relationship with someone I met elsewhere 8% In a permanent relationship with someone I met online In a permanent relationship 3% 12% n=1,565 47 Base: Total Sample Appendix III: Top 4 Competitors – Detailed Data Dating Survey Dates you have had: eHarmony Number of People you have met in person: eHarmony Relationships of 3+ months: eHarmony Gender Male (n=327) Female (n=281) 3.9 0.7 2.2 0.5 1.9 2.8 Income Under $60K (n=301) $60K - $100K (n=183) 2.7 Suburban (n=296) 4.4 2.1 0.6 1.4 2.9 6.2 Region Rural (n=130) 3.0 3.6 $100K (n=99) Urban (n=181) 0.4 1.3 2.2 2.0 0.6 1.9 0.5 0.9 2.4 Q5. Please indicate how many (a) people you have met in person, (b) dates you have had, and (c) relationships of 3 months or longer you have had on each of these sites during the past 2 years: 49 Base: Recent User Dating Survey Dates you have had: Match Number of People you have met in person: Match Relationships of 3+ months: Match Gender Male (n=298) 2.8 Female (n=252) 0.5 2.1 0.5 2.3 4.0 Income Under $60K (n=279) $60K - $100K (n=164) 3.0 2.9 $100K (n=86) 6.2 Region Urban (n=166) 2.7 Suburban (n=266) Rural (n=119) 0.3 1.6 2.5 4.5 1.7 0.7 1.1 2.5 2.2 0.5 2.3 0.5 0.6 1.9 Q5. Please indicate how many (a) people you have met in person, (b) dates you have had, and (c) relationships of 3 months or longer you have had on each of these sites during the past 2 years: 50 Base: Recent User Dating Survey Dates you have had: Yahoo! Personals Number of People you have met in person: Yahoo! Personals Relationships of 3+ months: Yahoo! Personals Gender Male (n=297) 3.0 Female (n=194) 2.7 0.5 2.8 0.7 3.0 Income Under $60K (n=276) $60K - $100K (n=132) Region Rural (n=116) 0.7 1.6 1.8 3.7 4.1 1.8 1.7 6.2 9.6 Suburban (n=235) 0.5 3.5 1.5 $100K (n=67) Urban (n=140) 0.4 1.9 2.0 0.5 0.6 2.7 Q5. Please indicate how many (a) people you have met in person, (b) dates you have had, and (c) relationships of 3 months or longer you have had on each of these sites during the past 2 years: 51 Base: Recent User Dating Survey Dates you have had: Singlesnet.com Number of People you have met in person: Singlesnet.com Relationships of 3+ months: Singlesnet.com Gender Male (n=221) Female (n=135) 0.7 2.0 1.7 3.0 3.3 1.0 Income Under $60K (n=208) $60K - $100K (n=81) 2.0 2.4 $100K (n=58) 3.4 Urban (n=93) 3.3 Region Suburban (n=177) Rural (n=87) 1.8 2.3 0.7 1.9 0.7 2.7 3.0 1.3 0.6 2.8 0.5 2.3 1.5 2.1 Q5. Please indicate how many (a) people you have met in person, (b) dates you have had, and (c) relationships of 3 months or longer you have had on each of these sites during the past 2 years: 52 Base: Recent User