Fibabanka Overview December 2013 12 Countries 82 Companies 15,000 employees Fiba Group – Sectors & Companies Fiba Holding Banking Other Financial Services Fibabanka • Fiba Portfolio Management • Credit Europe Group Holland • CEB Holland • CEL Romania • CEB Suisse • CEL Russia • CEB Romania • CEL Ukraine • CEB Russia • Credit Europe • CEB Dubai Retail • Marks & Spencer • • CEB Ukraine Fina Holding Turkey, Russia, Ukraine • Gap Turkey, Russia, Ukraine • Banana Republic Turkey, Russia • Aeropostale Turkey Real Estate & Asset Management • Fiba Real Estate • Fiba Mall Turkey • Anchor Group Romania Management Turkey • AJT (Swissôtel • Star Mall Real Estate Marine&Logistics • Kumport Container Port, Turkey Energy • Fina Energy Holding Turkey Other • Fiba Air Turkey • Girişim Factoring Turkey İstanbul) Turkey Hong Kong, Shenyang , Shanghai • ICS Lemi Invest Moldovia Ipotecar Romania • CE Asigurari Romania • CE Life Insurance Russia • Fiba Factoring Turkey • Girişim NPL Management Turkey • Fiba Life Insurance Turkey • Fiba Group is mainly focused on selected business activities in the service industry • Fiba Group has geographically expanded its high performing and value generating business lines, both nationally, internationally, through replicating best practices • Fiba Group has also captured value opportunistically through: – Fostering development teams aimed at capturing value through M&As/exits, and participating in new business lines of significant size and growth potential 4 Financial Summary – Fiba Holding and CEB N.V. Credit Europe Bank N.V. (Consolidated) Fiba Holding Total Assets (mln €) Total Assets (mln €) 11.737 9.237 11.405 10.158 10.990 10.762 Dec 12 2009 2010 2011 2012 Shareholders' Equity (mln €) 1.099 2009 Dec 13 Shareholders' Equity mln €) 1.225 1.249 2010 2011 1.209 2012 649 Dec 12 641 Dec 13 5 Financial Summary-Credit Europe Bank Group 31/12/13 Total Assets (€mm) Loans to customers (€mm) Customer Deposits (€mm) PBT (€mm) # of Employees # of Customers ('000s) CEB NL CEB Russia 6.280 2.654 4.092 36,5 327 423 3.364 2.946 1.028 87,7 4.703 3.250 CEB Romania 1.172 675 670 (5,5) 925 554 Branches; Direct Sales; Branches; Direct sales; Internet Direct sales; ATMs; POSs; Key Retail Distribution Channels banking; Call ATMs; POSs; Internet center Call center banking; Call center # of Branches 4 114 65 CEB Suisse 567 229 181 7,0 58 1 n/a CEB Dubai CEB Ukraine 129 102 14 3,8 17 0 Branches; Direct sales; n/a - 152 83 24 12,2 62 2 - 1 6 Overview of Fibabanka Operations Overview and Shareholder Structure Overview Shareholder Structure Acquired in December 2010 1,152 employees as of December 2013, 771 employees at 62 branches and 381 employees at Head Office Branches in major cities: İstanbul (30), Ankara (7), Antalya (6), İzmir (3), Bursa (1), Adana (2), G.Antep (3), Muğla (1), Kocaeli (1), Denizli (1), Mersin (1),Konya (1), Diyarbakır (1), Şanlıurfa (1), Düzce (1),Tekirdağ (1), Kayseri (1) Commercial Segmentation: Corporate and commercial customers Retail Segmentaion: Private,affluent,upper mass and SMEs customers. COMMERCIAL BANKING 26 years of corporate banking experience in the country Working capital loans to mid and large size corporate customers and also SMEs Providing medium to long term financing projects in construction & contracting, energy, manufacturing and tourism Cross sell possibility to local corporate customers (local current accounts, local TRY clearing and custody services) Create business opportunities through cash management and trade finance products in order to deepen the relationship with customers RETAIL BANKING Servicing retail customers through alternative distribution channels due to the limited branch network 27/12/10 31/12/11 31/12/12 31/12/13 95% 97% 5% 3% 100% 98% 2% 202.535 325.000 426.650 550.000 Credit Europe Bank N.V.* Millennium BCP Fiba Holding A.Ş. Other Paid-in Capital (Ths TL) * Shares of Credit Europe Bank N.V. and Millennium BCP were transferred to Fiba Holding A.Ş. as of December 2012 (Fiba Holding is the main shareholder of Credit Europe Group.). 100% 97% 95% 5% 3% 27/12/10 31/12/11 Credit Europe Bank N.V.* Millennium BCP 98% 2% 31/12/12 Fiba Holding A.Ş. 31/12/13 Other 47 ths active customers 8 Branch Network Edirne Kırklarel i Tekirdağ Bartın Kastamonu Zonguldak Karabük Kocaeli Düzce Sakarya Bolu Yalova Çankırı Sinop İstanbul Samsun Ankara Balıkesir Eskişehir Kütahya Manisa Çorum Tokat Yozgat Sivas Kırşehir Tunceli Nevşehir Aksaray Aydın Isparta Denizli Konya Ağrı Bingöl Muş Bitli Batman Adıyaman Adana Osmaniye Karaman Antalya Iğdır Erzurum Diyarbakır Kahramanmaraş Niğde Burdur Muğla Ardahan n Kars Elazığ Malatya Kayseri İzmir Rize Erzincan Kırıkkale Afyon Uşak Trabzon Giresun Gümüşhane Bayburt Ordu Amasya Bilecik Bursa Çanakkale Artvi Siir Van s t Şırnak Hakkari Mardin Gaziantep Şanlıurfa Kilis Mersin Hatay current Number of branches Dec 11 Dec 12 Jun 13 Sep 13 Dec 13 21 28 40 55 62 9 Financial Figures Financial Summary-1 Balance Sheet (BRSA-TL mln) Cash&banks Securities Loans to customers, net Other assets Total Assets Dec 10 129 95 640 38 902 Dec 11 262 52 2.107 66 2.487 Dec 12 485 132 3.221 62 3.900 636 141 0 0 19 203 106 902 2.012 75 0 0 166 325 233 2.487 2.637 458 223 90 110 427 383 3.900 Customer deposits Bank borrowings Securities issued Subordinated loan Other liabilities Paid in capital Shareholders’ equity Total Liabilities Dec 13 YTD (%) 1.065 120% 283 113% 5.180 61% 136 119% 6.664 71% 4.328 1.005 297 275 261 550 497 6.664 Composition of Liabilities (ths TL) Composition of Assets (ths TL) 4% 3% 64% 119% 33% 207% 138% 29% 30% 71% 2% 2% 12% 9% 2% 7% 16% 3% 10% 2% 2% 6% 12% Other assets 71% 85% 83% 78% 7% 4% 4% 4% 15% Other liabilities Subordinated loan Securities issued Loans to customers, net Securities Shareholders’ equity 70% 81% 68% 65% Dec 12 Dec 13 Bank borrowings Customer deposits Cash&banks 10% 4% 14% 2% 11% 3% 12% 16% Dec 10 Dec 11 Dec 12 Dec 13 Dec 10 Dec 11 11 Loans to Customers Loans to Customers (Performing) Breakdown of Total Loans by Segment (mln TL)* 61% Retail; 400; 8% 5.149 425% 3.197 FC 2.366 46% SME; 1.229; 24% 2.083 TL 2.783 54% Commercial ; 3.520; 68% 609 Dec 10 Breakdown of Total Loans by Currency Dec 11 Dec 12 Dec 13 *NPLs and provisions are not included. Commercial Loans (mln TL) SME Loans (mln TL) 44% Retail Loans (mln TL) 136% 3.520 1157% 1.229 348% 2.452 1.529 116 195 Dec 10 Dec 11 298 520 Dec 12 Dec 13 Dec 10 294 Dec 11 Dec 12 Dec 13 Dec 10 400 260 225 Dec 11 Dec 12 Dec 13 12 Customer Deposits and Funding Customer Deposits (mln TL) Deposits Currency Composition (mln TL) Deposits Segment Composition (mln TL) 64% 4.328 315% FC 1.580 37% 2.637 2.012 636 Dec 10 Dec 11 Dec 12 Commercial 1.722 40% Retail 2.606 60% TL 2.748 63% Dec 13 Syndication loan for EUR 69.5 mln and USD 30.5 mln with maturity Dec 2014. Other Funding Sources Paid-in-Capital (mln TL) 550 Syndication loan for EUR 69.5 mln and USD 30.5 mln with maturity Dec 2014. Borrowing from IFC and EFSE for USD 30 mln and EUR 15 mln respectively with maturity June 2017. Subdebt from Fiba Holding for USD 50 mln with maturity Dec 2022. Subdebt from IFC, EBRD and ETDB for USD 40 mln, EUR 20 mln and USD 10 mln respectively with maturity 2023. TL bond issuances total of TL 297 mln. 427 325 203 Dec 10 Dec 11 Dec 12 Dec 13 13 Income Statement & Key Ratios Income Statement (BRSA-TL mln) NII Net Fee & Com. Income Trading Income Total Income Personnel Expenses Operating Expenses Total Expenses Operating Income Provisions Other Income/Expense Income Before Tax Tax Net Income (BRSA) Dec 10 27,4 10,2 -9,0 28,6 -22,4 -21,2 -43,6 -15,0 -2,1 1,6 -15,5 0,9 -14,6 Dec 11 64,3 22,7 3,0 90,1 -35,8 -26,8 -62,6 27,5 -16,8 -2,7 7,9 -2,7 5,2 Dec 12 139,2 28,1 11,4 178,7 -53,8 -36,6 -90,4 88,3 -25,3 -2,7 60,3 -14,6 45,7 Dec 13 194,1 44,3 12,0 250,4 -83,7 -58,6 -142,3 108,1 -45,2 -3,9 58,9 -15,1 43,8 YoY (%) 39% 58% 5% 40% 55% 60% 57% 22% 79% 48% -2% 4% -4% -17,8 25,3 57,7 56,2 -3% Net Income (IFRS) Ratios NIM Cost/Income ROA ROE NPL ratio CAR Dec 10 2,8% 115,8% -1,5% -12,8% 3,3% 15,0% Dec 11 4,0% 71,9% 1,2% 9,4% 0,8% 17,2% Dec 12 5,1% 54,0% 1,8% 16,3% 0,9% 14,3% NIM 2,8% 2010 4,0% 2011 5,1% 2012 4,3% 2013 Cost/Income 115,8% 71,9% 2010 Dec 13 4,3% 59,7% 1,1% 13,7% 1,2% 13,3% 2011 54,0% 59,7% 2012 2013 ROE 16,3% 13,7% 2012 2013 9,4% 2010 2011 -12,8% 14 Key Budget Figures Number of branches Number of personnel %Dec13Dec'13 Dec'14 (B) Dec14 (B) 62 65 5% 1.152 1.261 9% (Mln TL) Loans to customers %Dec13Dec'13 Dec'14 (B) Dec14 (B) 5.149 6.666 29% Retail SME Corporate&Commercial Agriculture Total Assets Funding: (Mln TL) Customer Deposits Other Borrowings Group Banks Repo Total 400 1.229 3.520 0 6.664 466 1.950 4.200 50 8.694 17% 59% 19% 0% 30% Dec'13 Dec'14 (B) 4.328 5.801 1.350 978 1 0 226 340 5.904 7.119 %Dec13Dec14 (B) 34% -28% -100% 50% 21% 15