Car Hire
The Hidden Expense
ACACSO – Tempe, AZ
November 12, 2010
Lynn Brown
LB Rail Consultant, Inc.
Agenda
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Hidden Expense ??
What is Car Hire and how does it apply to my carrier
Car Service Rules/Car Hire Rules
Car Hire Payments and LCS
Deprescription
Time/Rate Claims
Reclaim Process / Verification of Reclaim - Counters
Counter to Counter Reclaim Process
Transfer of Liability (TOL)
Railroad Clearing House (RCH) and Car Hire Settlement
Terms, Acronyms and Forms
2
The Hidden Expense
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Education and Understanding
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Accounting Issues
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Rules
Process
Delay in computing the expense on a monthly basis
Operating Process
Customer Interaction
3
What is Car Hire?
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Rent that an equipment user pays to the equipment owner for use of
their equipment. Payment of car hire is intended to encourage
efficient utilization of equipment when it is in the control of another
Railroad. Depending on the type of equipment, car hire can include
hourly (per diem), mileage and/or appurtenance components.
Cost of equipment and Maintenance
Car Hire is due and payable 24/7, 365 days a year.
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Payment records
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Hours and Rates
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CHDX
LCS and CHARM
Car Hire is not to be suppressed
4
Do I, as a carrier, have to pay car hire?
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Regulations and Rules
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OT-10 Circular
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Subscribing Railroad
Car Service Rules
Car Hire Rules
The Official Railway Equipment Register
Car Hire Definition
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Equipment user pays the equipment owner for the use
of their equipment
5
Car Service Rules and Car Hire Rules

Car Service Rules

The Car Service Rules
define how equipment is to
be managed when on a
railroad. As an example,
the car service rules define
interchange requirements,
how to establish
embargoes, when to
reverse route cars, etc etc.

Car Hire Rules

Car Hire rules were
established and published
in the OT-10 to govern
payments and receipt of
monies exchanged for the
use of Railroad equipment.
The rules determine the
obligation that an
equipment user has for the
payment for use of the
equipment to the equipment
owner.
6
Car Service Rules
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Rule 7
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Interchange of Equipment
Rule 16
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Assigned Equipment
7
Car Hire Rules
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Rule 2
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Calculation of Hours and Mileage
Rule 3
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Reporting Procedures and Record Retention
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Rule 9
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Liability Continuity System (LCS) Logic
Rule 11
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Payment Requirements
Time/Rate Claims
Rule 13 and 14
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Time Limits for Processing and Deduction of Reclaims
8
LCS and Car Hire Settlement
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Liability Continuity System (LCS)
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Was developed to create the official interchange
record for car hire settlement.
LCS analyzes event date to establish continuity,
identifies illogical or missing interchange records and
creates valid default records or corrects the erroneous
records
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Based on Industry approved logic
Liability for car hire payable is based on the logic of
the LCS program
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Payments, reclaims, TOL based on LCS
9
LIABILITY CONTINUITY SYSTEM (LCS) FLOW CHART
Delivering
Carrier
Delivering
Carrier
AAR - RAILINC
Liability Continuity
System - LCS
Receiving
Carrier
Time of
Liability
Transfer
Receiving
Carrier
Equip
Owner
10
LCS Logic
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Verified Interchange – Both carriers report interchange time within
the same interchange hour
Matched Interchange – Both carriers report interchange time but
there is a difference in the interchange hour by at least one, but not
more than 4 hours. Delivery hour is used.
Matched Interchange – Both carriers report interchange time,
however there is a difference of more than 4 hours. LCS
interchange time is the result of dividing the time difference by two.
Unmatched Interchange Delivery/Receipt – When only one
interchange record is received, LCS interchange time is based on
the interchange record received, either the delivery or the receipt
record.
One Road Interchange – Based on agreement between the carriers,
one carrier’s interchange times are always used, either delivery or
receipt.
11
LCS Logic – GAP Record
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Interchange record created by LCS because of missing
interchange records
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No interchange records have been received by either carrier
Continuity was established on both carriers but no interchange,
ID or IR, was received by Railinc
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Continuity is established when three records, not interchange, are
received by Railinc
LCS creates interchange based on default logic
Liability for car hire is transferred between the carriers
based on the gap logic
Correction of erroneous payments based on GAP
records are handled manually between the two carriers
12
Car Hire Payment
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Interchange time of equipment sent to Railinc
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Respective Carriers determine car hire payable
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LCS Logic Process - official interchange or transfer of
car hire liability
Forward official interchange time to delivery and
receiving carrier and equipment owner
Based on the LCS interchange times
Based on hourly and mileage rates from CHARM
Submit data, through the use of CHDX to
Railinc, for settlement with car owners
13
Car Hire Payments
Car Hire
Payments
Interchange of
Equipment Delivery & Receipts
Official time of
liability sent to
respective Carriers
Special Provisions
for Car Hire Rates
Submitted thru
the AAR Data
Exchange
Program
Report to Railinc Interchange
Reportings
LCS Logic to
determine
liability
Car
Accounting
Process
Car Hire Rates thru
CHARM
Total Car Hire is
determined that is
payable
Prior Adjustment 2 Months
Equipment
Owner
Receives Data
Payment is Made
thru CH Process
Claims
Process
14
Deprescription
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Market-oriented approach to setting car hire rates
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Implementation was effective January 1, 2003
Relies on negotiations between owners and users to negotiate rates
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Past practice was a prescribed formula set by the STB
Hourly and mileage rates are applicable on RR marked cars
Different rates between different parties based on value of equipment
RAIL-CARDS
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RAIL Car Accounting Rate Distribution System
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Central computer system to facilitate car hire negotiations and record
rate agreements in the CHARM files.
Must use RAIL-CARDS system in order to be recorded in the CHARM
file.
Prescribed Cars
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Grandfathered box cars, Private-marked cars, and appurtenances
Market Rate Cars
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Any car other than prescribed cars
15
Deprescription
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Agreement Types – Rates

Default rate
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Assigned to all market rate cars
Established based on the previous quarter’s lowest negotiated rate for the type of equipment
Market Rate Cars
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Market Rate
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Spot Market Rate
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Agreement that contains special considerations or provisions
Prescribed Cars
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Bilateral
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Spot Bilateral
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Special Bilateral
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Agreement for a specific period of time
Special Market Rate
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Agreement with no specified conditions
Agreement with no specified conditions
Agreement for a specific period of time
Agreement that contains special considerations or provisions
Effective dates and Expiration dates
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Date to be activated and added to the CHARM file

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Date is always the first day of the month of the activation
Expiration is the last day of the month prior to the effective date if no date is noted
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If date is noted, it must be the last day of the month of expiration
16
Time/Rate Claims
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Claims are invoices issued by the car owner to the car
user where the car owner has not been paid in full for the
use of its equipment.
Claims can be issued for a shortage in hours, miles and
for payment of car hire at an improper rate.
Claims can be issued after 3 months and within 5
months of the last day of the month the car hire was
earned
Issued for amounts over $25.00
No time limits on resolution
Claims have no connection to any reclaim rule or
provision
17
Time/Rate Claims
Time and Rate
Claims
CHARM Rates Monthly
Payment Records
from Carriers who
handled equipment
Time Rate
Claims
Process - Car
Owner
Payment
= Hours
LCS Records
Payment
= Rate
Agree
Disagree
End
Claim Issued to
Carrier
Return Claim with
Reason and
Documentation
Disagree
Agree
Disagree
Agree
Payment Made to
Owner of Equip
Disagree
Car Owner Reviews
Reason
Decision
Agree
End
18
Reclaim Process
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Reclaims are specific conditions that allow the user of equipment to
be reimbursed for car hire paid to the owner of the equipment
Industry Rules
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Special Agreements
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Rule 4, 7, 8, & 22
Time limits apply
Agreements between two carriers, a shipper and a carrier, or a car user
and the car owner
No time limits unless specified in the respective agreements
Car hire must be recorded/paid to the car owner before any reclaim
is valid
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Reclaim may net zero the payment if the reclaim is issued to the owner
of the equipment
Car hire amount paid would be reimbursed to carrier submitting the
reclaim if the owner of the equipment is not the carrier receiving the
reclaim
19
Reclaim Process
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Determine if equipment qualifies for a reclaim
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Industry Rule or Special Agreement
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Determine the amount of the reclaim to be submitted
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Industry Rule – does not need any written agreement
Special Agreement – written signed agreement is required
Limit on Hours
Submit data, through the CHDX process, to the
appropriate carrier or owner
Payment of reclaims are electronic and paid upon
remittance of the car hire report – Appendix H
20
Reclaim Process Flow Chart
Reclaim
Process
Car Hire
Paid
NO
PAY Owner
NO
STOP
YES
End
NO
Reclaim
Qualify
YES
End
YES
Car
Svc
Rules
Reclaim
Type
NO
Spls
Agm
Signed
Agm
YES
Rule 4, 7,8,
or 22
Against the
Owner of
Equip.
Submitted thru the
AAR Data
Exchange Program
Verification
Process
Code 400 or
425
Against
Carrier or
Owner
Receiving Carrier
or Owner
Receives Data
Payment is Made
thru CH Process
21
Reclaim Validation
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A carrier receiving reclaims has the right to
verify reclaims being submitted to them
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Includes all types of reclaims
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Reclaims that are not honored by the carrier
receiving the reclaims are noted as a Counter
Reclaim
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Payment of counter reclaims are electronic and
paid upon remittance of the car hire report –
Appendix H
22
Verification Reclaims Flow Chart
Verification of
Reclaims
Data forwarded by
AAR Data
Exchange Program
Carrier or Owner
Receives Data for
Reclaims
Respective
Carriers
Verication
System
End
Reclaim is
Disputed
Reclaim is
correct &
accepted
Review of
Reclaims
Appendix N
Counter
Reclaim
Summary
Submitted thru
the AAR Data
Exchange
Program
Detail
Submitting
Carrier
Receives Data
Deduction is Made
thru CH Process
Review of
Counter
Reclaims
23
Car Hire Payment vs. Reclaims
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Car Hire and Original Reclaims are related only
for the purpose that car hire must be paid before
a reclaim is valid
Both car hire and original reclaim payments and
deductions are handled electronically and are
payable on demand
Counter reclaims also are handled electronically
and are payable on demand
24
Counter to Counter Reclaim
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When issuing carrier’s reclaim has been declined by
receiving carrier, this is a counter to counter reclaim
Resolution of a counter to counter reclaim is a manual
process between the two parties
Request for Payment – Appendix N
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Prepared by issuing carrier with documentation and details to
support reclaim
Forwarded to the receiving carrier for review
Discussion between the two parties is done for resolution
of the counter to the counter
Payment, if determined, is made through the car hire
process – Appendix H
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One line adjustment
25
Counter Reclaims Flow Chart
Counter
Reclaims
Submitting Carrier
Receives Data Paper,
Electronically
Agree with
Counter
End
Review of Counter
Reclaims
Manual Process
Disagree with
Counter
Review reason
for
disagreement
Prepare
Documentation
Contact
Issuing
Carrier
Agree
Disagree
Disagree
Agree
Reimbursement
Made
Payment made thru
CH Process
Agree
Agree
Disagree
Disagree
Review Again
Decision
Agree
End
26
Transfer of Liability - TOL
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Established to allow a delivering carrier to transfer
responsibility of car hire to a receiving carrier
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Car Hire Rules 5 and 15
Rule 5 – Switching Car Hire Expense Recovery
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Maximum of 120 hours
Reciprocal customers
Reported electronically to Railinc/Time limits for reporting
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Within 30 days from the date that switching service is complete
Failure to report within the time limits will forfeit any TOL
Rule 15 – Cars Not Accepted When Offered
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When interchange can not be accomplished to the receiving road
Reported electronically within a set procedure

Procedure must be followed or no TOL will be made
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Rule is final
27
Car Hire Settlement and
Railroad Clearing House (RCH)
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Car Hire Settlement
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Based on the Appendix H submitted by the carriers to
the owners of equipment
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Includes both payment for equipment and any reclaims or
adjustments
Owners of equipment can also submit Appendix H to carriers
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Counter to Reclaims
Reported within one (1) month and ten (10) days from the last
day of the month in which it is earned
Payments are due and payable upon the receipt of the car hire
reports (Appendix H)
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When two Appendix H’s are received from both the carrier and the
owner, the amounts will be handled in a netting position
Amounts owed handled by various methods
28
Car Hire Settlement and
Railroad Clearing House (RCH)

What is the Railroad Clearing House (RCH)?

Central agency to administer and transfer funds between
participating carriers
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Administered by the Railinc Corporate Services Division
Designed to handle fund transfers between carriers
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Interline Freight Settlement
Car Hire

Start July 2008 Earned Month
Car Repair Billing
Interline Switching Settlements (ISS)

137 roads participate
Funds are immediately available
Reduces the number of transactions
Eliminate declined drafts
Offsets allowed
29
Car Hire Settlement and
Railroad Clearing House (RCH)
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How will RCH work for Car Hire settlement?
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Car Hire Data Exchange (CHDX) information will be used for
settlement
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Single Sign On (SSO) Website
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Appendix H data will not be used for settlement
Secure site to get information – CHDX and RCH
Monthly Settlement Process
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RCH Determines Net/Net Positions
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Carriers required to wire funds by 11:30am on the 21st of the month
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Carriers notified on the 19th of the month or first business day thereafter
Central Bank - Wachovia Bank, N.A. and Bank of Montreal
If carriers can not pay, there is a short settlement

Interest and penalties can be assessed
Negative Payable Tolerance Table
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Established limits of exposure for negative net/net amounts
Established between the respective carriers and car owners
Counter to reclaims are one factor for a negative payable amount
30
Car Hire Settlement and
Railroad Clearing House (RCH)
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Negative Payable Tolerance Table
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Initially set dollar limit to zero
Increase dollar value to acceptable amount
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Based on experience, history of any negative activity and the carriers
acceptable risk tolerance levels
Allows negative car hire amounts to be included in the net/net process up to
the limit set by the carrier
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If negative payable report to carriers exceeds the amount set, settlement will
be handled manually
Amounts are by individual carriers and can be modified or changed
monthly
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Allows for the system to work
Settlement arrangements can be made outside RCH with agreement of both parties
Changes to be made before the 11th of the month due for processing
Why?
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Counter to a reclaim submitted
Deductions on car hire previously deducted in error
31
Railroad Clearing House (RCH) Process
RCH Process
CHDX
Tapes/FTP
Car Hire Data
Exchange
Process
Railinc
CHDX
Web
Merged CHDX
Records
Monthly
Settlement
Process
RCH Process to
determine
net/net position
Net/Net Position
to Central Bank
RCH provides
Debtor/Creditor
Position
Central
Bank
Process
Debtor Carriers
Funds to
Central Bank
Bank funds
transfer to
Owners &
Carriers
32
RCH Benefits
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No differences between Appendix H reports and CHDX
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Reduction of transaction and labor costs
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Settlement takes place on a set date with RCH sending
money to companies in a receivable position
Treasury functions benefits
Shortens the settlement window and eliminates reported
car hire going to a past due status

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More timely and complete settlement of car hire
Process simplification
Eliminates the need to balance Appendix H with CHDX details
Companies in a receivable position will get their payments
quicker
Participants in the CHDX that are not participating in
RCH will be subject to a $5.00 per cycle processing fee.
33
Terms
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Appendix H – Summary of Amounts due for Car
Hire of Freight Cars, Trailers and Related Costs –
one page summary furnished by each car hire
payable carrier
Appendix N – Details of Amounts due for Car Hire.
Also, Request For Payment
Bi-lateral Agreements – Agreement between two
parties that can be applied to specific cars, location
with some type of terms
Car Hire – Rent that an equipment users pays to
the equipment owner for the use of their equipment.
Car Hire Data Exchange (CHDX) – monthly
exchange of time and mileage payment information.
Data can be downloaded from the Internet, sent via
electronic tape or on paper.
Car Hire Rules – Rules determine the obligation that
an equipment user has for the use of the equipment
to the equipment owner.
Car Owner – The owner of a car is considered to be
the entity that has been assigned, by the AAR, the
reporting mark that is stenciled on the car.
Car Service Rules – Rules define how equipment is
to managed when on a railroad.
Car Hire Accounting Rate Master (CHARM) –
Official source of car hire rates for all equipment
registered in UMLER.
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Claims – Invoices issued by the car owner to the
car user where the car owner has not been paid in
full for the use of its equipment.
Circular OT-10 – Operating Transportation (OT)
circular 10 covers the rules surrounding the Code of
Car Service Rule/Code of Car Hire Rules.
Deprescription – Used to describe how car hire
rates are set. Also used to refer to the entire body
of rules that govern car hire, etc.
Earned Month – Term used to identify which month
car hire earning are associated with. Also, Service
Month.
Electronic Data Interchange (EDI) – The process of
exchanging data electronically via a
communications network in a pre-defined
standardized format.
Foreign Car – Any car not belonging to the
particular railway on which it is running.
Interchange – The exchange of equipment between
two railroads at a specific junction point shared by
both roads.
Hourly Rate – Payments made to equipment
owners for the use of the equipment based on a
hourly rate or per diem.
Interline – Moves of traffic involving more that one
carrier.
34
Terms
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Interline Settlement System (ISS) – Computer
software running at a central site, Railinc, to
process settlements between interline carriers.
Intermediate Line – A railroad handling a freight car
from one railroad to another without loading or
unloading the freight car and such road does not
participate in the freight rate.
Liability Continuity System (LCS) – System to
analyze event data to establish continuity.
Mileage Rate – Payments made to equipment
owners for the use of the equipment based on a
rate per mile.
Official Railway Equipment Register (The Yellow
Book) – Provides the most detailed information
available regarding equipment, ownership, junction
points, etc.
Private Marked Equipment – Railroad equipment
that is owned by an entity other that a railroad.
Initials end in an ‘X’. (TTX Equipment is not
considered a private marked equipment.)
Railinc – For Profit wholly-owned subsidiary of the
AAR. An Information technology company whose
mission is to be the provider of communication
services to the transportation industry.
Reclaims – Specific conditions that allow you to be
reimbursed car hire payment based on industry
rules or special agreement.

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




Reported Month – Term used to define as the
month that the activity is reported in. Also, Allowed
Month.
Reporting Mark – Two to four alpha character
assigned by Railinc to identify interchange
equipment. Also identifies the entity which car hire
receivable are report to.
Railroad Marked Equipment – All equipment that
bears a reporting mark assigned by the AAR to a
railroad.
System Car – A railroad freight car that is owned by
the railroad that operates it.
Tele Rail Automated Information Network (TRAIN II)
– Database which contains movement events,
waybills, car hire transfer liability records on all rail
equipment. Data supplied by railroads and
equipment owners to Railinc, which then processes
the information.
Transfer of Liability (TOL) – Established to allow a
delivering carrier to transfer responsibility of car hire
to a receiving carrier
TTX – Company that operates a national pool of
flatcars, boxcars and gondolas.
Uniform Machine Language Equipment Register
(UMLER) – Database of information , car
specifications, about railroad and intermodal
equipment.
Zero Rated – Car Hire rate that is equal to zero.
35
Acronyms and Forms


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




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
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
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


AAR – Association of American Railroads
ACACSO – Association of Car Accountants and Car Service Officers
BFO – Best and Final Offer
CHARM – Car Hire Accounting Rate Master
CHDX – Car Hire Data Exchange
CMA – Commercial Marketing Agreement
EDI – Electronic Data Interchange
FSAC – Freight Standard Accounting Code
I/C – InterChange
ISS – Interline Settlement System
LCS – Liability Continuity System
ORER – Official Railway Equipment Register
RCH – Railroad Clearing House
TOL – Transfer of Liability
TRAIN – TeleRail Automated Information Network
UMLER – Universal Machine Language Equipment Register
Forms


Appendix H – Summary of Car Hire
Appendix N – Summary of Reclaims

Detail of Reclaims
36
ABC RAILROAD
SUMMARY OF AMOUNTS DUE FOR CAR HIRE
FREIGHT CARS, TRAILERS AND RELATED COSTS
FOR EQUIPMENT OF
Example of
Appendix H –
Car Hire Summary Report
-
ITEM NAME
MONTH OF FEB 2008
ACCOUNT
TYPE
DESC
CAR HIRE RULES1/11-1T/11T
CURRENT
FIRST ADJ.
PRIOR
REGISTRATION ADJUSTMENT
PENALTY
010
APPURTENANCE
CURRENT
FIRST ADJ.
PRIOR
PENALTY
010
INTERMODAL
CURRENT
FIRST ADJ.
PRIOR
PENALTY
020
(B)
DEDUCTION
(A)
NET
(B)
01
02
03
06
01,02,03,06
01
02
03
01,02,03
01
02
03
01,02,03
CAR HIRE OTHER
CAR HIRE MISCELLANEOUS
RULE 4
RULE 5
RULE 7
RULE 8
RULE 15
RULE 16
RULE 21 LOADING CHARGE
RULE 22
RULE 23
024
040
050-055
070
080
150-151
160
210-215
221-225
230
ANY
07,08,09
07,08,09
07,08,09
07,08,09
07,08,09
07,08,09
01,02,03
07,08,09
07,08,09
MISCELLANEOUS
SPECIAL
BILATERAL
CONTRACTS
RESERVED
TRAILER RELIEF
400
425
450
500-550
600
07,08,09
07,08,09
07,08,09
07,08
07,08,09
NON CAR HIRE-OTHER
CSR-5
SPECIAL USE CHARGE
ORIGIN DETENTION
DESTINATION DETENTION
OT-5
TAX
800
810
820
825
850
860
XXXXXXXX
XXXXXXXX
XXXXXXXX
XXXXXXXX
07,08,09
GRAND TOTALS
XXX
XXXXXXXX
** EDI TOTALS
** NON-EDI TOTALS
(A)
PAYMENT
$
$
-
$
$
-
$
$
-
37
APPENDIX -N- TOTAL
PERIOD COVERED:
April 2008
ABC RAILROAD
PROCESSING DATE: 08/08/08
PAGE NO:
1
MONTHLY CAR HIRE COUNTER RECLAIM SUMMARY
TO:--XXRR -- XX RAILROAD
FILE NO: ABC -200806-A001
STATEMENT COVERING TYPE OF RECLAIM AS INDICATED:
( ) RULE 4
( ) RULE 7
( ) RULE 15
( ) RULE 22
( ) SPECIAL
( ) COUNTER
( ) RULE 5
( ) RULE 8
( ) RULE 16
( ) RULE 23
( ) OTHER
( ) CSR 5
( ) INTERMEDIATE ( ) SUPPLEMENT
( ) BILATERAL
STATEMENT FOR APRIL
SHOWING
2008CARS HANDLED FOR YOUR ACCOUNT AT
$
-
ACCOUNT OF TIME
$
-
ACCOUNT OF MILEAGE
$
-
ACCOUNT OF APPURTENANCE
$
-
TOTAL AMOUNT
AMOUNTS TO:
( ) REQUEST FOR PAYMENT - IN ACCORDANCE WITH CAR HIRE RULES 13, INCLUDE THESE AMOUNT IN THE PRESCIRBED CAR HIRE
REPORT, QUOTING FILE NUMBER GIVEN ABOVE.
DETAIL FOR CARS IS ( ) ATTACHED OR ( ) ON AAR EXCHANGE TAPE
( ) DEDUCT - IN ACCORDANCE WITH CAR HIRE RULES 14, THESE AMOUNTS HAVE BEEN DEDUCTED FROM YOUR CAR HIRE REPORT FOR
THE MONTH OF
, 20
DETAIL FOR CARS IS ( ) ATTACHED OR ( ) ON AAR EXCHANGE TAPE
ACKNOWLEDGEMENT NOT REQUIRED.
Example of
Appendix N –
Statement of Reclaim
Note: Separation of the various categories of Payments included
On Appendix N is mandatory. However, the specific format illustrated
Is not mandatory, but is subject to individual road manual and computer
Preparation preferences.
38
APPENDIX -N- DETAIL
ABC RAILROAD
RUN DATE : 08/08/08
PAGE NO:
2
MONTHLY CAR HIRE COUNTER RECLAIM REPORT
FOREIGN ROAD: XXRR
CAR INFORMATION
INIT NUMBER TYPE
RTE
SRC
LOCATION:
TIME
RATE
MILE
RATE
APUR
RATE
ALLOWED DATE: XXX/20XX
---BEGIN--- ----END---- LD/
DATE HR DATE HR MTY
TTL
HRS
TOTAL
MILES
( TIME
AMOUNT
RULE NUMBER: XX
FILE NO: ABC -200806-A001
+ MILEAGE
AMOUNT
= RECLAIM ) EARNED
AMOUNT DATE
+ APPURT
AMOUNT
SP 516637 V941
O
0.52
0.12
4/05/08 19 4/6/2008 00 E
REASON: Reclaim Overlaps with Another Reclaim or Bad Order
5
$
2.60
$
0.60
$
3.20
Apr-08
TTGX 964505 V973
U
0.75
0.12
4/18/08 20 4/20/08 08 E
REASON: Reclaim Overlaps with Another Reclaim or Bad Order
36
$
27.00
$
4.32
$
31.32
Apr-08
41
$
29.60
$
4.92
$
34.52
=====> F ILE NO. TOTAL
FWD CUSTOMER
MTY NAME
# OF CAR(S) = 2
Example of
Appendix N –
Detail of Reclaim
39
QUESTIONS ??
Lynn Brown – President
LB Rail Consultant, Inc.
801-631-8030