2013 NA Sales Incentive Trip Criteria
Global & NA Incentive Trips
Incentive Trip Destinations
The 2013 Global Incentive
Trip will take place from
5/5/14 to 5/10/14 in Bali,
Indonesia
The 2013 NA Incentive Trip
will take place from 5/14/14 to
5/17/14 in St. Maarten
Additional Details:
http://www.starwoodincentivetrip.com/global/
Strategic Sales Analysis & Business Insights
http://www.starwoodincentivetrip.com/northam
erica/
2
Initial Eligibility Criteria
All potential incentive trip participants must meet the following
criteria:
•
•
•
•
Employed by Starwood at the time of the Incentive Trips
Have a minimum of 9 months goals and actuals
A PMP rating above ‘D’
Meet the qualifying criteria as outlined in this document
Strategic Sales Analysis & Business Insights
3
Hotel & Metro Market Leader
Plans
Director of Sales & Marketing / Metro Market Director of Sales / Area
Director of Sales & Marketing
Qualifying
Criteria
Global
Incentive Trip
NA Incentive
Trip
$25,000,000 +
<$25,000,000
Includes Net Team Group &
Transient Room Revenue,
Net F&B, and Net Room
Rental & Resources
Consumed
105% to Goal
105% to Goal
Based on FY 2013 Team
Performance
100% of Team
HOT Revenue
Goal
100% of Team
HOT Revenue
Goal
-
Team HOT
Gatekeeper
NBD
Gatekeeper
90% of NBD
Goal
90% of NBD
Goal
-
90% Property
GOR
90% Property
GOR
Revenue
Achievement
% to Goal
GOR
Gatekeeper
Strategic Sales Analysis & Business Insights
Notes
Gross Operating Revenue
will be added across
properties to determine a
single GOR
5
Metro Market Group Sales Leader / Metro Market Associate Director,
Group
Incentive Plan #11
Qualifying
Criteria
Global
Incentive Trip
NA Incentive
Trip
$10,000,000 +
<$10,000,000
Includes Net Team
(Direct Reports) Group,
Net F&B, and Net Room
Rental & Resources
Consumed
115% to Goal
115% to Goal
Based on FY Team
(Direct Reports) 2013
Performance
2 Leads that
Turned Definite
or $50,000 in
Definite
Revenue Sent
-
Team HOT
Gatekeeper
2 Leads that
Turned Definite
or $50,000 in
Definite
Revenue Sent
NBD
Gatekeeper
90% of NBD
Goal
90% of NBD
Goal
-
90% Property
GOR
90% Property
GOR
Gross Operating
Revenue will be added
across properties to
determine a single GOR
Revenue
Achievement
% to Goal
GOR
Gatekeeper
Strategic Sales Analysis & Business Insights
Notes
6
Hotel Director of Sales / Director of Group Sales / Director of Sales
Incentive Plan #1
Qualifying
Criteria
Global
Incentive Trip
NA Incentive
Trip
$10,000,000 +
Up to
$10,000,000
Includes Net Team Room
Revenue, Net Team F&B
Booked, and Net Room
Rental & Resources
Consumed
105% to Goal
105% to Goal
Based on FY 2013 Team
Performance
100% of Team
HOT Revenue
Goal
100% of Team
HOT Revenue
Goal
Revenue
Achievement
% to Goal
Team HOT
Gatekeeper
NBD
Gatekeeper
GOR
Gatekeeper
Notes
-
-
90% of NBD
Goal
90% of NBD
Goal
90% Property
GOR
90% Property
GOR
Strategic Sales Analysis & Business Insights
Gross Operating Revenue
as per Property P&L
7
Hotel Director of Event Management
Incentive Plan #4
Qualifying
Criteria
Global Incentive
Trip
NA Incentive
Trip
$5,000,000 +
SPG Points
Notes
$1,250,000 to
$5,000,000
<$1,250,000
Includes Net Team
Banquet, Net Catering
F&B , and Net Room
Rental Consumed
110% to Goal
110% to Goal
110% to Goal
Based on FY Team
2013 Performance
4.83 or Higher,
with a Minimum
of 15 Returns
Director must be
above brand
default for MP
OSAT
4.83 or Higher,
with a Minimum
of 15 Returns
Director must be
above brand
default for MP
OSAT
4.83 or Higher,
with a Minimum
of 15 Returns
Director must be
above brand
default for MP
OSAT
-
3 Leads that
Turned Definite
3 Leads that
Turned Definite
3 Leads that
Turned Definite
-
90% Property
GOR
90% Property
GOR
90% Property
GOR
Revenue
Achievement
% to Goal
MPSI
Team HOT
Gatekeeper
GOR
Gatekeeper
Strategic Sales Analysis & Business Insights
Gross Operating
Revenue as per
Property P&L
8
Hotel Director of Catering Sales
Incentive Plan #5
Qualifying
Criteria
Global
Incentive Trip
NA Incentive
Trip
$5,000,000 +
SPG Points
Notes
$1,250,000 to
$5,000,000
<$1,250,000
Includes Net Team
F&B, Net Room Rental
& Net Resources
Consumed
110% to Goal
110% to Goal
110% to Goal
Based on FY Team
2013 Performance
3 Leads that
Turned Definite
or 100% of Team
Goal
3 Leads that
Turned Definite
or 100% of Team
Goal
3 Leads that
Turned Definite
or 100% of Team
Goal
90% of NBD
Goal
90% of NBD
Goal
90% of NBD
Goal
90% Property
GOR
90% Property
GOR
90% Property
GOR
Revenue
Achievement
% to Goal
Team HOT
Gate Keeper
NBD
Gatekeeper
GOR
Gatekeeper
Strategic Sales Analysis & Business Insights
Gross Operating
Revenue as per
Property P&L
9
Hotel Director of Catering & Event Management
Incentive Plan #6
Qualifying
Criteria
Global
Incentive Trip
NA Incentive
Trip
$5,000,000 +
SPG Points
Notes
$1,250,000 to
$5,000,000
<$1,250,000
Includes Net Team
F&B, Net Room Rental
& Net Resources
Consumed
110% to Goal
110% to Goal
110% to Goal
Based on FY Team
2013 Performance
3 Leads that
Turned Definite
or 100% of Team
Goal
3 Leads that
Turned Definite
or 100% of Team
Goal
3 Leads that
Turned Definite
or 100% of Team
Goal
90% of NBD
Goal
90% of NBD
Goal
90% of NBD
Goal
90% Property
GOR
90% Property
GOR
90% Property
GOR
Revenue
Achievement
% to Goal
Team HOT
Gate Keeper
NBD
Gatekeeper
GOR
Gatekeeper
Strategic Sales Analysis & Business Insights
Gross Operating
Revenue as per
Property P&L
10
Sales Leader, Catering / Associate Director, Catering / Director of Catering &
Event Management
Incentive Plan #15
Qualifying
Criteria
Global Incentive
Trip
NA Incentive
Trip
$5,000,000 +
SPG Points
Notes
$1,250,000 to
$5,000,000
<$1,250,000
Includes Net Team
(Direct Reports) Room,
Net F&B, Net Room
Rental and Resources
Consumed
110% to Goal
110% to Goal
110% to Goal
Based on FY 2013
Team (Direct Reports)
Performance
2 Leads that
Turned Definite
or $25,000 in
Definite
Revenue Sent
2 Leads that
Turned Definite
or $25,000 in
Definite Revenue
Sent
-
Team HOT
Gatekeeper
2 Leads that
Turned Definite
or $25,000 in
Definite Revenue
Sent
NBD
Gatekeeper
90% of NBD
Goal
90% of NBD
Goal
90% of NBD
Goal
-
90% Property
GOR
90% Property
GOR
90% Property
GOR
Gross Operating
Revenue will be added
across properties to
determine a single
GOR
Revenue
Achievement
% to Goal
GOR
Gatekeeper
Strategic Sales Analysis & Business Insights
11
Metro Market Position
Transient Sales Leader / Associate Director – Leisure Sales & BT
Incentive Plan #14
Qualifying
Criteria
Revenue
Achievement
Global
Incentive Trip
NA Incentive
Trip
$4,000,000 +
SPG Points
Notes
$1,300,000 to
$4,000,000
<$1,300,000
Net Team room revenue
for all assigned accounts
115% to Goal
115% to Goal
115% to Goal
Based on FY 2013 Team
Performance
2 Leads that
Turned Definite
or 100% of
Team Revenue
Goal
2 Leads that
Turned Definite
or 100% of
Team Revenue
Goal
2 Leads that
Turned Definite
or 100% of
Team Revenue
Goal
Transient Team Hot
Leads must have a
Minimum of $2,500 in
Consumed Revenue
90% of NBD
Goal
90% of NBD
Goal
90% of NBD
Goal
90% Property
GOR
90% Property
GOR
90% Property
GOR
% to Goal
Team HOT
Gatekeeper
NBD
Gatekeeper
GOR
Gatekeeper
Strategic Sales Analysis & Business Insights
Gross Operating
Revenue will be added
across properties to
determine a single GOR
12
Property Plans
Hotel Sales Manager, Group / Hotel Account Director, Group / Hotel
Sales Specialist, Group
Incentive Plan #2
Qualifying
Criteria
Global
Incentive Trip
NA Incentive
Trip
$5,000,000 +
SPG Points
Notes
$1,400,000 to
$5,000,00
<$1,400,000
Includes Net Individual
Room, Net F&B, Room
Rental and Net Resources
Consumed
120% to Goal
120% to Goal
120% to Goal
Based on FY Individual
2013 Performance
3 Leads that
Turned Definite
or $50,000 in
Definite
Revenue Sent
3 Leads that
Turned Definite
or $50,000 in
Definite
Revenue Sent
3 Leads that
Turned Definite
or $50,000 in
Definite
Revenue Sent
-
NBD
Gatekeeper
90% of NBD
Goal
90% of NBD
Goal
90% of NBD
Goal
-
GOR
Gatekeeper
90% Property
GOR
90% Property
GOR
90% Property
GOR
Gross Operating Revenue
as per Property P&L
Revenue
Achievement
% to Goal
Team HOT
Gatekeeper
Strategic Sales Analysis & Business Insights
14
Hotel Sales Manager, Catering / Hotel Account Director, Catering / Hotel
Sales Specialist, Catering
Incentive Plan #3
Qualifying
Criteria
Global
Incentive Trip
NA Incentive
Trip
$2,250,000 +
$1,250,000 to
$2,250,000
<$1,250,000
Includes Net F&B,
Room Rental & Net
Resources
Consumed
110% to Goal
110% to Goal
110% to Goal
Based on FY
Individual 2013
Performance
3 Leads that
Turned Definite
or $25,000 in
Definite Revenue
Sent
3 Leads that
Turned Definite
or $25,000 in
Definite Revenue
Sent
3 Leads that
Turned Definite or
$25,000 in
Definite Revenue
Sent
90% of NBD
Goal
90% of NBD
Goal
90% of NBD Goal
90% Property
GOR
90% Property
GOR
90% Property
GOR
Revenue
Achievement
SPG Points
% to Goal
Team HOT
Gatekeeper
NBD
Gatekeeper
GOR
Gatekeeper
Strategic Sales Analysis & Business Insights
Notes
-
Gross Operating
Revenue as per
Property P&L
15
Meeting & Event Manager
Incentive Plan #4
Qualifying
Criteria
Global Incentive
Trip
NA Incentive
Trip
$5,000,000 +
SPG Points
Notes
$1,250,000 to
$5,000,000
<$1,250,000
Includes Net Team
Banquet, Net Catering
F&B , and Net Room
Rental Consumed
110% to Goal
110% to Goal
110% to Goal
Based on FY Team
2013 Performance
4.83 or Higher,
with a Minimum
of 15 Returns
Director must be
above brand
default for MP
OSAT
4.83 or Higher,
with a Minimum
of 15 Returns
Director must be
above brand
default for MP
OSAT
4.83 or Higher,
with a Minimum
of 15 Returns
Director must be
above brand
default for MP
OSAT
-
3 Leads that
Turned Definite
3 Leads that
Turned Definite
3 Leads that
Turned Definite
-
90% Property
GOR
90% Property
GOR
90% Property
GOR
Revenue
Achievement
% to Goal
MPSI
Team HOT
Gatekeeper
GOR
Gatekeeper
Strategic Sales Analysis & Business Insights
Gross Operating
Revenue as per
Property P&L
16
Sales Manager - Leisure, Sales Manager – BT, Account Director –
Leisure, Account Director - BT
Incentive Plans 7 & 8
Qualifying
Criteria
Global
Incentive Trip
NA Incentive
Trip
$4,000,000 +
SPG Points
Notes
$1,300,000 to
$4,000,000
<$1,300,000
Includes Net Room
Revenue Consumed
from Assigned
Accounts
115% to Goal
115% to Goal
115% to Goal
Based on FY 2013
Performance
3 Leads that
Turned Definite
or 100% of Team
Revenue Goal
3 Leads that
Turned Definite
or 100% of Team
Revenue Goal
3 Leads that
Turned Definite or
100% of Team
Revenue Goal
90% of NBD
Goal
90% of NBD
Goal
90% of NBD Goal
90% Property
GOR
90% Property
GOR
90% Property
GOR
Revenue
Achievement
% to Goal
Team HOT
Gatekeeper
NBD
Gatekeeper
GOR
Gatekeeper
Strategic Sales Analysis & Business Insights
-
Gross Operating
Revenue as per
Property P&L
17
Metro Market Plans
Metro Market Position
Group Sales Manager / Group Account Director / Group Sales Specialist
Incentive Plan #12
Qualifying
Criteria
Global
Incentive Trip
NA Incentive
Trip
$5,000,000 +
$1,400,000 to
$5,000,000
<$1,400,000
Includes Net individual
Room, Net F&B, Net
Room Rental and
Resources Consumed
120% to Goal
120% to Goal
120% to Goal
Based on FY Individual
2013 Performance
2 Leads that
Turned Definite
or $50,000 in
Definite
Revenue Sent
2 Leads that
Turned Definite
or $50,000 in
Definite
Revenue Sent
-
Team HOT
Gatekeeper
2 Leads that
Turned Definite
or $50,000 in
Definite
Revenue Sent
NBD
Gatekeeper
90% of NBD
Goal
90% of NBD
Goal
90% of NBD
Goal
90% Property
GOR
90% Property
GOR
90% Property
GOR
Revenue
Achievement
% to Goal
GOR
Gatekeeper
Strategic Sales Analysis & Business Insights
SPG Points
Notes
Gross Operating
Revenue will be added
across properties to
determine a single GOR
19
Metro Market Position
Catering Sales Manager / Catering Account Director / Catering Sales Specialist
Incentive Plan #13
Qualifying
Criteria
Global Incentive
Trip
NA Incentive
Trip
$3,000,000 +
SPG Points
Notes
$1,500,000 to
$3,000,000
<$1,500,000
Includes Net individual
Room, Net F&B, Net
Room Rental and
Resources Consumed
110% to Goal
110% to Goal
110% to Goal
Based on FY Individual
2013 Performance
2 Leads that
Turned Definite
or $25,000 in
Definite
Revenue Sent
2 Leads that
Turned Definite
or $25,000 in
Definite Revenue
Sent
-
Team HOT
Gatekeeper
2 Leads that
Turned Definite
or $25,000 in
Definite Revenue
Sent
NBD
Gatekeeper
90% of NBD
Goal
90% of NBD
Goal
90% of NBD
Goal
-
90% Property
GOR
90% Property
GOR
90% Property
GOR
Gross Operating
Revenue will be added
across properties to
determine a single
GOR
Revenue
Achievement
% to Goal
GOR
Gatekeeper
Strategic Sales Analysis & Business Insights
20
Metro Market Position
Transient Sales Manager / Account Director / Sales Specialist – Leisure & BT
Incentive Plan #17
Qualifying
Criteria
Global
Incentive Trip
NA Incentive
Trip
$4,000,000 +
SPG Points
Notes
$1,300,000 to
$4,000,000
<$1,300,000
Includes Net individual
Room, Net F&B, Net
Room Rental and
Resources Consumed
115% to Goal
115% to Goal
115% to Goal
Based on FY individual
2013 Performance
2 Leads that
Turned Definite
or $15,000 in
Definite
Revenue Sent
2 Leads that
Turned Definite
or $15,000 in
Definite
Revenue Sent
2 Leads that
Turned Definite
or $15,000 in
Definite
Revenue Sent
Transient Team Hot
Leads must have a
Minimum of $2,500 in
Consumed Revenue
90% of NBD
Goal
90% of NBD
Goal
90% of NBD
Goal
-
90% Property
GOR
90% Property
GOR
90% Property
GOR
Gross Operating Revenue
will be added across
properties to determine a
single GOR
Revenue
Achievement
% to Goal
Team HOT
Gatekeeper
NBD
Gatekeeper
GOR
Gatekeeper
Strategic Sales Analysis & Business Insights
21
NA Divisional Sales
Divisional Leader Plan
Director of Sales
Qualifying
Criteria
Global
Incentive Trip
NA Incentive
Trip
Notes
$25,000,000 +
$25,000,000 +
-
110% to Goal
110% to Goal
Team Room Revenue
Goal
90% Property
GOR
90% Property
GOR
Budgeted GOR
Achievement
90% to Goal
90% to Goal
-
Revenue
Achievement
% to Goal
GOR
Gatekeeper
Team New
Revenue Goal
Strategic Sales Analysis & Business Insights
23
Divisional Seller Plan
Divisional Account Manager Business Development
Qualifying
Criteria
Global
Incentive
Trip
NA Incentive
Trip
Notes
$2,600,000 +
$2,600,000 +
-
120% to Goal
120% to Goal
Individual Revenue
Goal
90% Property
GOR
90% Property
GOR
Budgeted GOR
Achievement
Revenue
Achievement
% to Goal
GOR
Gatekeeper
Strategic Sales Analysis & Business Insights
24
Divisional Seller Plan – Group or Group / BT
Associate Director of Sales / Account Director / Account Manager
Qualifying Criteria
Global Incentive
Trip
NA Incentive Trip
Notes
$10,000,000 +
$10,000,000 +
-
120% to Goal
120% to Goal
Revenue
Achievement
% to Goal
GOR Gatekeeper
Individual Revenue Goal
Goals for Group/BT sellers
have to be weighted 70% or
more to transient
90% Property
GOR
90% Property
GOR
90% to Goal
90% to Goal
Budgeted GOR Achievement
-
Individual New
Revenue Goal
Strategic Sales Analysis & Business Insights
25
Divisional Seller Plan – BT, BT/Group, Airline or Leisure
Associate Director of Sales / Account Director / Account Manager
Qualifying Criteria
Global Incentive
Trip
NA Incentive Trip
Notes
$15,000,000 +
$15,000,000 +
-
110% to Goal
110% to Goal
Revenue
Achievement
% to Goal
GOR Gatekeeper
Individual Revenue Goal
Goals for Group/BT sellers
have to be weighted 70% or
more to transient
90% Property
GOR
90% Property
GOR
Budgeted GOR Achievement
90% to Goal
90% to Goal
-
Individual New
Revenue Goal
Strategic Sales Analysis & Business Insights
26
Divisional Seller Plan – Group or Leisure
Sales Specialist , B2B Accounts
Qualifying Criteria
Global Incentive
Trip
NA Incentive Trip
Notes
$4,000,000 +
$4,000,000 +
-
120% to Goal
120% to Goal
Individual Revenue Goal
90% Property
GOR
90% Property
GOR
Budgeted GOR Achievement
90% to Goal
90% to Goal
-
Revenue
Achievement
% to Goal
GOR Gatekeeper
Individual new
revenue
Strategic Sales Analysis & Business Insights
27
Divisional Seller Plan – BT
Sales Specialist , B2B Accounts
Qualifying Criteria
Global Incentive
Trip
NA Incentive Trip
Notes
$15,000,000 +
$15,000,000 +
-
110% to Goal
110% to Goal
Individual Revenue Goal
90% Property
GOR
90% Property
GOR
Budgeted GOR Achievement
90% to Goal
90% to Goal
-
Revenue
Achievement
% to Goal
GOR Gatekeeper
Individual new
revenue
Strategic Sales Analysis & Business Insights
28
Field Marketing &
Revenue Management
Field Marketing Positions
Includes Manager of Field Marketing, Senior Manager of Field Marketing, and Director of Field Marketing
Qualifying
Criteria
Annual
Revenue Goal
Field
Marketing
Group Goal
NA Incentive
Trip
Notes
105% or
Greater
-
105% or
Greater
-
4.2 or Greater
-
Team Client
Service Score
Notes:
• Trip winners must be within the top 15% of all eligible Field Marketing Directors, Sr.
Managers and Managers. No more than 25% of Managers and Sr. Managers from a
single team can qualify.
• Winners must receive a PMP rating of “B” or “A”
• Field Marketing associates must be in the position for at least 9 months to be
considered eligible
Strategic Sales Analysis & Business Insights
30
Revenue Management Positions
Includes Director of Revenue Management and MM Revenue Management Leaders
Qualifying
Criteria
GOR
Gatekeeper
RPIPC
Minimum
GOP
NA Incentive
Trip
Notes
90% of
Property GOR
-
Target or
Greater
-
Minimum of
105% of Budget
-
Notes:
•
Trip winners will be the top 20% of all eligible Property DORMs and MM DORMS
Strategic Sales Analysis & Business Insights
31
Appendix
Incentive Trip FAQs
• What if I changed roles in the middle of the year?
A seller can still qualify for the trip as long as they have 9 months of goals and actuals. The goals and actuals from all
of the plans will be combined. If on the same plan (i.e. Joe Smith moves from the Westin Diplomat on a Plan 2 Group
to the Westin Charlotte on a Plan 2 Group) the goals and actuals are combined. If the plans are different (i.e. Sally
Seller moves from the Westin Diplomat on Plan 3 Catering to the Westin Charlotte on a Plan 2 Group) they will be
calculated separately and then combined with the criteria used for the plan with the highest weighting of revenue and
time on plan. (i.e. Sally is on Plan 3 from January-March and Plan 2 from May-December. Plan 2 criteria will be used)
• I sent a team hot on December 15, 2013 and it turned definite on January 2, 2014 - will I get
credit for it towards my trip criteria?
All team hot leads must be definite by December 31, 2013 in order to receive credit for the 2013 incentive trips. All
team hot leads must have a minimum of $2,500 in definite revenue to qualify. Transient leads must have $2,500 in
definite consumed revenue to count towards the trip.
• If a seller moves mid year and qualifies which property should pay for the trip?
The cost will be split between the two- if the seller is with Property A from January-April and Property B from MayDecember and the trip costs $5,000:
Cost to Property A 3/12= 25% * $5,000= $1,250
Cost to Property B 8/12= 75% * $5,000= $3,750
Incentive Trip FAQs
• What if I was on more than one SIP plan in 2013?
A seller can still qualify for the trip on two plans, as long they have 9 months of goal and actual. The two plans
goal and actual will be combined to get a full year achievement %. If the seller has more than 6 months on one
plan, the criteria for that plan will be used. If the seller is on two plans for the full year, the plan with the most %
of the seller’s goal will be used to determine trip criteria.
Example 1
John works at the Westin Detroit as a Sales Manager assigned to Plan 2 from January-April and then is
promoted to a Catering Sales Manager role and is on Plan 3 from May-December. John has a full year of goal
and actual which will be combined, and the criteria for Plan 3 will be used to determine if he qualifies for the trip
Example 2
Sue works at the Sheraton San Francisco and has group and catering goals and actuals on Plan 2 and Plan 3
for the full year.
Plan 2 Actual = $1,025,000, Goal = $900,000.
Plan 3 Actual = $325,000, Goal = $300,000
Total Full Year Actuals $1,350,000, Total Full Year Goal $1,200,000
Full Year % to Goal = 112.5%
Because the bulk of Sue’s goal and actual are on Plan 2 we would use the Criteria for Plan 2. The % goal
gatekeeper is 120% so Sue would not make one of the 2013 trips.
Incentive Trip FAQs
• What if I am not able to attend the trip?
We encourage everyone who qualifies to attend the qualifying incentive trip to celebrate your success in 2013,
however we do know that emergencies happen. Points in lieu of the trip are not an option for the 2014
trips, except in the case of (immediate) family or medical emergencies. These exceptions must be approved by
your Regional Sales VP in order to award points in lieu of the incentive trip.
For sellers with approval for points in lieu of trip, they will be awarded as follows. For the Global Trip in Bali
145,000 points and 6 PTO days will be awarded, and for the NA Trip in St. Maarten 135,000 points and 4 PTO
days will be awarded. Sellers must submit points in lieu of trip form by May 30, 2014.
• What if I decline the trip?
If you decide to decline the trip, there is no SPG point option and PTO days will not be awarded .
• What if I have children at home is child care while on the trip included?
Childcare is not included in your trip expenses. You will need to arrange this on your own.
• What if I have a medical emergency and can’t attend the trip?
If you have a medical emergency (personal or immediate family) that prohibits you from attending, you will be
required to complete an exception form. The form will be available during the registration process and will
require approval by your VP and Mary Casey. Approved exceptions will receive SPG points and 4 PTO days.
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Incentive Trip FAQs
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• Are my incidentals at the hotel covered while I am on the trip?
Incidental spend at the property is not included in your trip. All trip activities and meals are covered, but anything
off the itinerary is a personal expense. This includes room service, internet service in room, and in room movies.
You must use a personal credit card at check in to cover your incidental charges.
• Can I expense my cab ride to and from the Airport I will be departing from?
Travel to and from the airport you will be departing from be can expensed. However, in the event your guest is
traveling from a different location, your guest expenses to and from the airport will not be covered.
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Terms & Conditions
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Starwood reserves the right to modify or cancel the incentive trip at any time for
any reason. Upon any changes to the trip location or trip eligibility criteria, all
participants will be notified accordingly.
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If you have further questions please email:
Sales.Admin@starwoodhotels.com
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