Harsh Ruia Lin Qi Mathis Cohen Qian Cheng Wang Xiao nan Yang Yang History of Group Danone 1919, Barcelona, Spain, Isaac Carasso, · Named after his son Daniel. · Manufacturing Yogurt 1929, Daniel Carasso launched Danone in Paris and business was good. 1941, entrusted Danone France to Norbert Lafont and Danone Spain to Luis Portabella · Founded Dannon US 1945,rebuilding French and Spanish businesses. · Lost interest in the US market; · Back to BSN Gervais Danone in 1981. 1967, fusion with Gervais, · Gervais-Danone company. 1972, Daniel Carasso and Antoine Riboud. · Merged their two companies. · Making Danone into a world brand What do we have? Fresh Dairy Product --- Yogurt Water Baby Nutrition Why do we choose yogurt? Google Trend Yogurt Global United Kingdom Yogurt seems to be paid more and more attention Capturing Marketing Insights – the internal environment The mostrelevant StrategicCapabilities –a resource audit of DanoneYogurt UK Factor Physical Resources Trend Production of Yoghurts is made in larges factories in a short amount of time due to the raw material characteristic (milk). Warehouses have to be high quality standard and close to places of sales (nature of the product Implication Danone owns its yoghurts factories . But all Yoghurts are not made in the UK (Oykos are produced in France) Warehouses and distribution sub contracting to two UK companies Evaluation +3 major strength Human Resources Three very different types of employees : worker, administrative employee (marketing, supply chain, finance), scientist (R&D labs). Danone created three graduate programs to attire new employees. It has a learning and development center and offers the possibility to do sabbaticals. +1 minor strength Financial Resources Access to capital is crucial for launch of new product and large marketing campaign Strong financial position with parent Danone Group making EBITDA £2,445m +2 significant strength Intangible Resources High brand awareness and customer trustworthiness essential in the mass market competition Innovation and R&D are very important to produce new fashionable Yoghurt ‘Danone’ has a strong brand awareness and reputation for quality and innovative produce Large portfolio of products not all present in the UK Global Danone R&D for new product worldwide and UK lab to product adaptation to local taste + 4 significant strength The Strategic SWOT analysis – identifying the alternatives for future success Ext. Opportunities and risks National campaign against obesity Global trend to more healthy food Emergence of new ingredients Changes in consumer lifestyle (healthier behaviour) UK shows sight of recovery (0,8% from July to Sept, strongest growth since 2010) External Threats Strong competition in the adult Yoghurt market n°2 behind Muller Price-sensitive buyer High substitution possible in desert and snack segments Increasing price of raw materials Internal Strengths very innovative R&D labs Excellent brand reputation for quality and taste Among of cash available to launch of new products Large portfolio of products not all present in the UK Internal Weaknesses New distributor (after a massive failure in June 2013) Lack of flexibility (huge organisation) Decrease in internal efficiency Strategy choice: Product development strategy Product development : Launch a yoghurt especialy design for kid • Low cost of development as the product already exist in the Danone portfolio in other • country • • Use the very strong brand image in the children market(Danone World cup for kid, in 2013 in Wembley London) Small number of competitor on the segment only two in comparison of the adult market • National awareness on the importance of a vary alimentation for children as a mean to struggle against obesity • Good understanding of the population of the importance of Calcium and vitamine D to help the growth • A very good way to educate people to yoghurt (parents, habit in the childhood) Focus on the importance of calcium for kids during growth and the healthy food 7 Segmentation: How to segmenting a kid market? – Yogurt for kid 1/3 It is hard to segment kids The percentage of children who did sport in the last 4 weeks, by age and sex, 2010/1 % boys % girls 5 to 10 years 87.8 82.9 11 to 15 years 97 91.9 The percentage of children who need calcium and vitamin D to grow % boys % girls 5 to 10 years 100 100 11 to 15 years 100 100 Segmentation: How to segmenting a kid market? – Yogurt for kid 2/3 The solution : family behavior (with a focus on mother) ! Segmentation of UK family Cluster 1: lacking time, money and knowledge Cluster 2: lack the knowledge and parenting skills to improve their family’s lifestyle Cluster 1 Cluster 2 16% 14% Cluster 3 Cluster 4 Cluster 3: affluent, overweight families who over- indulge in unhealthy foods Cluster 4: living healthily Cluster 5 19% 19% Cluster 5: strong parenting skills but need to make changes Cluster 6: plenty of exercise but too many bad foods 15% 17% Cluster 6 ‘Differentiated’ Targeting: Focus on the most promising segments! Targeting strategy: Differentiated Targeting Cluster1 Cluster2 Cluster 4: living healthily Strong interest in healthy diet, active but not focus on sport Significant intent to change on physical activity and diet rich in energydense foods Activity levels are high and diet drove by taste Accessible through multiplatform advertising campaign on importance of yoghurt in children healthy diet through multiplatform advertising campaign on importance of yoghurt for healthy sport performance / store promotion through multiplatform advertising campaign on importance of yoghurt for healthy sport performance / store promotion Measurable through age groups of mums (mainly 45-64year-olds) and the social class (AB) through age groups of mums (mainly 45-64 and 17-24-year-olds) and the social class (C1) through age groups of mums (mainly 17-24-yearolds) and the social class (C2) Profitable segment stands for 17% of consumer market segment stands for 19,1% of consumer market segment stands for 17% of consumer market Cluster5 Cluster6 52% Potential consumer Cluster 6: plenty of exercise but too many bad foods Distinct: Cluster3 Cluster4 Cluster 5: strong parenting skills but need to make changes Positioning: Developing the image of our product in consumer’s mind Nutrition info of main competitors Typical Values Per 100g Tiny-Tims Muller Little Star Yeo Valley – Little Yeos Energy 405kJ/97Kcal 411kJ/98Kcal 457kJ/109Kcal Carbohydrate(of which sugars) 11.7g (of which sugars 10.8g) 13g (of which sugars 12.1g) 11.9g (of which sugars 10.4g) 13g(of which sugars 9g) Protein 4.7g 3.7g 5.1g 5.0g Fat(of which saturates) 3.5g (of which saturates 2.2g) 3.1g (of which saturates 1.9g) 4.6g (of which saturates 3.1g) 1g (of which saturates 0g) Fibre 0.1g 0.1g Trace 0g Sodium 0.08g 0.1g 0.1g 45mg Calcium 140mg 108mg 200mg 20% Yoplait Kids Focusing on kids from 5-10 Offering nutrimental Lifestyle Developing energetic kids Nutrition 5-10yrs Age 0-5yrs Nutrition-Age Axes Healthy Positive Optimistic Nutrition We worth it ! Price Brand Reputation-Price Axes Implementation Control: Assessment of the overall strategy Continuously questions the basic direction of the strategy Type of Control Prime Responsibility Purpose of Control I. Annual-plan control Top management; middle management • To examine whether the planned results are being achieved Marketing controller • To examine where the company is making and losing money • To evaluate and improve the spending Profitability by: • Product • Territory • Customer • Segment • Trade channel • Order size Line and staff management; marketing controller • Efficiency and impact of marketing expenditures Efficiency of: • Sales force • Advertising • Sales promotion • Distribution Top management; marketing auditor • To examine whether the company is pursuing its best opportunities with respect to markets, products, and channels • Marketing effectiveness rating instrument • Marketing audit • Marketing excellence review • Company ethical and social responsibility review I I. Profitability control III. Efficiency control IV. Strategic control Approach • Sales analysis • Market-share analysis • Sales-to-expense ratios • Financial analysis • Market-based scorecard analysis Appendix