UFUK UL - Economist , MBA in Business Administration - In insurance sector from 1993 - Motor Group Manager in HDI Sigorta IN THIS PREZENTATION : - LAST 10 YEARS TRAFFIC ACCIDENT STATISTICS OF TURKEY - % OF VEHICLE OWNERS INSURED BY AN MTPL (*) POLICY - LAST 5 YEARS MTPL TECHNICAL RESULTS - BODILY AND MATERIAL MTPL CLAIMS DEVELOPMENT OF TURKISH MARKET - MAIN DIFFICULTIES IN BODILY INJURY CLAIMS - AVERAGE MTPL PREMIUM (TL) DEVELOPMENT OF MARKET - INDEMNITY AMOUNT CHANGES IN BODILY INJURY CLAIMS ; COURT CASES VS. DIRECT APPLICATIONS - PRICING OF TOTAL MTPL AND ITS BODILY INJURY CLAIMS (*) MTPL = Motor Third Party Liability. LAST 10 YEARS TRAFFIC ACCIDENT STATISTICS OF TURKEY (*) No of No of No of Vehicles Accidents Deaths 2003 8.903.843 455.637 3.959 117.551 2004 10.236.357 537.352 4.427 136.437 2005 11.145.826 620.789 4.505 154.086 2006 12.227.393 728.755 4.633 169.080 2007 13.022.945 825.561 5.007 189.057 2008 13.765.395 950.120 4.236 184.468 2009 14.316.700 1.053.346 4.324 201.380 2010 15.095.603 1.104.388 4.045 211.496 2011 16.089.528 1.228.928 3.835 238.074 2012 17.033.413 1.296.636 3.750 268.102 Years (*) This report includes accident site statistics No of Injuries ROAD ACCIDENTS FREQUENCY 9.0% 6.9% 6.0% 5.1% 5.2% 2003 2004 5.6% 6.0% 7.4% 7.3% 2009 2010 7.6% 7.6% 2011 2012 6.3% 3.0% 0.0% 2005 2006 2007 2008 NO OF DEATHS PER 1000 ACCIDENT (IN ACCIDENT SITE) 10.00 9.00 8.69 8.24 8.00 7.26 7.00 6.36 6.06 6.00 4.46 5.00 4.11 4.00 3.66 3.12 2.89 2011 2012 3.00 2.00 1.00 - 2003 2004 2005 2006 2007 2008 2009 2010 NO OF INJURIES PER 1000 ACCIDENT (IN ACCIDENT SITE) 300 258 254 250 248 232 229 207 200 194 191 192 194 2008 2009 2010 2011 150 2003 2004 2005 2006 2007 2012 % DISTRIBUTION OF ACCIDENT RESULTS (2012 ACCIDENTS) 0.24% 11.61% % OF DEADLY ACCIDENTS % OF INJURY ACCIDENTS % OF MATERIAL ACCIDENTS 88.16% % OF VEHICLE OWNERS INSURED BY AN MTPL POLICY (2012 DECEMBER EVALUATION) 22.8% INSURED UNINSURED 77.2% UNINSURANCE (%) : CARS PICKUP TRUCK TRACTOR MOTORCYCLES 8% 12% 58% 64% LAST 5 YEARS MTPL TECHNICAL RESULTS : (Mio TL) Premium (Mio TL) 2008 2009 2010 2011 2012 (End of Sep.) 1.815 1.703 2.306 2.700 2.521 Technical Profit Technical Profit (Mio TL) (%) -467 -296 -587 -462 -652 -26% -17% -25% -17% -26% Loss ratio (%) 110% 92% 105% 92% 108% LAST 3 YEARS MTPL CLAIMS DEVELOPMENT OF TURKISH MARKET (*) MATERIAL CLAIMS : YEARS 2010 2011 2012 POLICY NUMBERS 11.745.633 12.942.474 13.862.901 NO OF CLAIMS FREQUENCY 951.231 8,10% 1.130.983 8,74% 1.225.873 8,84% BODILY INJURY CLAIMS (**) : YEARS 2010 2011 2012 POLICY NUMBERS 11.745.633 12.942.474 13.862.901 NO OF CLAIMS FREQUENCY 15.670 0,13% 34.965 0,27% 29.657 0,21% AV. CLAIMS INCURRED 20.071 15.612 34.390 AV. CLAIMS PAID 18.715 13.123 23.034 (*) SOURCE : INSURANCE ASSOCIATION OF TURKEY (**) BODILY INJURY CLAIMS INCLUDE ONLY DEATH AND PERMANENT DISABILITY CLAIMS. BECAUSE CURRENTLY ; 10 % OF MTPL PREMIUM IS CEDED TO SOCIAL SECURITY INSTITUTION FOR TREATMENT RESPONSIBILITY MAIN DIFFICULTIES IN BODILY INJURY CLAIMS • Rightful parties of bodily injury sometimes learn their right after years. That period creates difficulties to calculate ultimate loss amount. • Some of rightful parties directly go to the court without applying insurance company for indemnity. This brings a signicant increase on indemnity. • Increasing number of lawyers and companies have been dealing with bodily injury claims. They find rightful parties and present an offer to follow their claim with a fee. They go either the insurance company directly or the court to get the indemnity • Their is no one definite actuarial way of calculation of bodily injury indemnity. Court actuaries and other actuaries can calculate different indemnities. For this reason, a high percentage of rightful parties, who have already got their indemnity from insurance companies, also apply for a court to get additional indemnity. They are generally leaded by the above mentioned lawyers and companies. So we need one definite and agreed way of actuarial indemnity calculation for bodily damages. • Excessive competition in the MTPL market prevented price increases in many years. For this reason companies were subjected to chronic technical losses . At last , market began to react to this negative trend as increasing their MTPL prices in the second half of 2012. AVERAGE MTPL PREMIUM (TL) DEVELOPMENT OF MARKET FROM JANUARY 2011 TO JANUARY 2013 302 300 273 268 257 246 250 238 190 200 176 176 175 171 175 174 169 205 202 201 206 216 214 224 191 178 182 181 Jan.13 Dec.12 Nov.12 Oct.12 Sep.12 Aug12 July12 June12 May.12 Apr.12 Mar.12 Feb.12 Jan.12 Dec.11 Nov.11 Oct.11 Sep.11 Aug11 July11 June11 May.11 Apr.11 Mar.11 Feb.11 Jan.11 150 INDEMNITY AMOUNT CHANGES IN BODILY INJURY CLAIMS COURT CASES VS. DIRECT APPLICATIONS AN EXAMPLE : In this example, we will compare direct application of a bodily claim with a court application. A rightful party applied for a bodily damage to an insurance company and got TL 45.000 as an indemnity. What would have been the indemnity if he had gone to a court ? Indemnity amount İntrest (from 15.11.2012) legal expenses Total Indemnity Today One year later Two years later 01.03.2013 01.03.2014 01.03.2015 45.000,00 49.869,00 55.264,00 1.176,16 5.791,64 11.391,95 17.950,34 20.260,28 22.722,91 64.126,50 75.920,92 89.378,86 When a court case opens it brings legal expenses such as lawyer fee, court charge etc. Also interest will be calculated for the period. Moreover if court decides after two years, new actuarial calculation is done with the current minimum wage (minimum wage is increasing 10 to 11 % yearly) So after two years indemnity amount becomes TL 89,378, which is double of the first calculated figure TL 45.000 Therefore direct applications bring significantly less cost to insurance companies. Companies should try to find solutions to legal applications. PRICING OF TOTAL MTPL AND ITS BODILY INJURY CLAIMS • MTPL pricing shoud begin with a correct reserving. IBNR + IBNER calculations should be added to claims. • Also claims inflation of data studied and future inflation expectations should be considered • Multivariate analysis of vehicle types and different segments in them shoud be examined and decided. • Over average bodily claim creating segments should be priced adequately and securely. For example : Worst bodily damage creating cities of Turkey have 2,1 % of total policies and 6,1 % of bodily claims (as numbers) That kind of groups should be priced accordingly. • During pricing unexpected future developments security margin should be considered. Such as high court decisions, legal authority practice changes and other unexpected developments. THANK YOU FOR LISTENING