Alcatel-Lucent OpenTouch Suite for SMB,
Q4 2012 - OmniPCX Office RCE 9.0
Ed 09 – October 2012
COPYRIGHT © 2012 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
Value proposition and Marketing
messages
• Moving forward with IP/SIP transformation
 SIP Trunking evolutions:
 Support of IP DECT:
 Extended SIP phones range:
•
Enriching Customer Experience





My IC Phone:
My IC Social Networks:
My IC Web for Office:
Groupware facilities:
Automatic Call Distribution:
Cope with Carriers network demands
Enable Full IP centric deployments
Introduction of 8002 / 8012 phones
Strengthen ‘White collar’ positioning
Outlook enabler for Social networks
Support of Call control
Manager-Assistant & Team supervision
Smart call routing capabilities
What’s new in RCE 9.0
MY IC Phone family
• Desktop 8082 My IC Phone: R260
- Support of Video point to point
- Manager Assistant function
• Extended range:
- 8002 / 8012 phones *
Social Networking
• My IC Social Networks
Mobility
• Support of IP DECT Access Point (4080 IP DECT AP)
• Call control on My IC Web for Office
(*) Commercial availability for 8002/12 sets will be in 1Q13
What’s new in RCE 9.0 (cont.)
New Core Business features
• Manager Assistant configurations
• Groupware facilities (Supervision)
• Automatic Call Distribution: Smart Call routing capabilities
• Serviceability: OXO as an NTP client
Continous SIP Trunking evolutions
• Cope with Carriers demands
-
Early media control
Usage of G711 codec for Music on Hold
Fax over IP: Support of CNG tone
User identity registration
• RCE 9.0 Detailed Content
8082 My IC Phone
R260 Major enhancements
•
New features:
– Video Telephony
- P2P with USB camera
– Manager Assistant configuration (R9.0)
– Support of shortcut buttons
– User interface & Ergonomic improvements
– Serviceability
- Quicker start up on SW upgrade
Video call
Principles
Video support requires My IC Phone-2
 Using the Logitech HD Pro BC920 USB camera
 Receives H264 SD streams (max 720x576)
 Between two My IC phones max resolution is 640x360
Support of peer to peer video call
 Between My IC Phones-2 or with any generic SIP phone video enabled
- Local and external calls (SIP trunk)
 Between My IC Phone-2 and a SIP video door phone
Video call
 Controlled by feature right (disabled by default)
 Requires to enable RTP direct and Codec pass-through settings
Video call
My IC Phone video telephony key features
Features
P2P Video communication

Video call escalation

Video mute
 (Click on PiP)
Video hold

Video transfer
Audio only
Incoming Video call on locked phone
Audio only
Incoming call behaviour
Audio/Video
Outgoing call behaviour
Audio only
Doorcam integration

SDP Symmetric negotiation

Windowed-mode MMI (2/3)

Full screen mode

Picture in Picture (PiP)

Video escalation
by tapping photo
Video negotiation Video started in
2/3 mode with
ongoing
PiP
Video call
Door Phone Use case
All door phones must have the same door phone name (by default ‘Doorcam’)
My IC Phone identifies an incoming door phone call using the single door phone name
Open the door latch by pressing the Softkey ‘Opendoor’ in the bottom banner
SIP
SIP
Video
RTP
Audio
Linkcom
Slim IP Video Door Phone
• RCE 9.0 Detailed Content
8002 / 8012 phones
Product description
Plug & Phone
•Led:
•Blue colour
upon
incoming call
Datasheet
{ Comfort handset }
VLE VLE+
Display
1 line B&W, no backlight
20 characters
{ Cancel }
•Navigator:
•OK, Up &
Down
{ Home }












Keys
Keys: 4 audio, 1 appli (VM), home
Audio
Narrow, hands free
3,5mm jack headset
LAN Characteristic
PoE class 1
{ Voice message }


Gigabit PC port
Foot
1 position foot (50°)
Wall mountable
•Audio keys:
•Mute, -, +, Hands
free
8002 / 8012 phones
Feature set
SIP telephony (Key features)

Make call: block dialling, collective speed dial, local directory

Dial by name - UDA

Terminal call log (Incoming, Outgoing, Missed - history of at most the 25 last calls of each type)

CLIP - CNIP

CLIR: on user request (on call basis) or by system setting (all calls)

COLP – CONP

COLR -CONR

Call reject

Call deflect

Hold/Retrieve, Enquiry, Broker call

Automatic answer, interphony (via user setting)

Transfer in conversation, ringing, waiting

Three party conference (local on terminal)

Call pickup

Call forward (activated by feature code at the call server level)

DTMF transparency (RFC 2833)

Voice mail box (MWI)
Management of up to 2 simultaneous calls (1 in conversation, 1 on hold)
Can be a member of hunting, pickup, broadcast, ACD and multi-set groups
Can benefit from My IC Office Web companion*
Can be monitored by CTI/CSTA and PIMphony applications
Terminal SW binary download, upgrade by OXO (Http)
Configuration files automatically downloaded at initial setup (Https)
Support of up to 19 languages
(*) Features in conversation are not available yet
Plug & Phone
• RCE 9.0 Detailed Content
User Experience
Groupware facilities
•
Benefits
– Allows a user to pick up colleagues calls by monitoring them
– Single and multiple users call monitoring & notification are provided
•
Applicability
Supervisor devices
4068-38-28
Supervised devices
(any type)
8082, 80xx
4068-3x-2x
4039-29
SIP
My IC Mobiles,
DECT ……
User Experience
Groupware facilities
•
How does it work ?
•
Creation of a Groupware Supervision toggle key (UPK*) on the supervisor device
–
–
OFF: Feature disabled
ON: Supervisor monitors the calls of the user (s) associated to the GS key
-
-
By default all direct, individual local and public calls including Agent calls can be monitored
Audio notification via a tone: in Idle state two beeps played during the whole call notification otherwise one beep
Visual notification
- GS key is blinking
- A temporary (5s) pop up window displays calling & called parties identity
- Multiple monitored calls are queued and presented in sequence
During notification, pressing the GS key opens an applet which enables to answer the chosen monitored call (s)
Pressing GS key
(*) UPK stands for User Programmable Key
GS key is blinking
Select the queued call
you wish to answer
using the navigator
right & left
User Experience
Manager Assistant facilities
•
Benefits
– Dedicated communication services serving the Manager - Assistant relationship
– Configurations bundling one Manager and one Assistant are supported
•
Applicability
Manager
Assistant
8082
4068-38-28
4068-38-28
4039-29
4039-29
User Experience
Manager Assistant facilities
•
How does it work ?
– M/A relationship relies fully on the OmniPCX Office existing facilities
– It is enriched with the M/A Supervision function allowing to monitor Managers calls
– One Manager - One Assistant configurations are provided
Use case 1:
Manager Assistant
application (Preview
mode) allows to
change the
delegation mode
(Mode button):
•Off, default mode,
manager receives his
calls
Manager
8082
Assistant
4068-3x-2x
Direct call key with BLF
Managers call screening key
Managers call monitoring ke
M/A call key
User Experience
Manager Assistant facilities
•
How does it work ?
– M/A relationship relies fully on the OmniPCX Office existing facilities
– It is enriched with the M/A Supervision function allowing to monitor Managers calls
– One Manager - One Assistant configurations are provided
Use case 2:
M/A call key
Manager
Assistant
4068-3x-2x
4068-3x-2x
M/A call key
• RCE 9.0 Detailed Content
My IC Social Networks
Customer / Market expectations we need to address
 Integration with Microsoft (Outlook, Exchange, Active Directory)
 Federation of user directories (Corporate, PBX, Local, Hosted..)
 Interaction with existing Social networks (MSN, Yahoo, Skype, Facebook ..)
 Federation of Presence information (Social networks, Calendars, PBX..)
 Federate services into one single user experience (email, IM, Voice, Video, SMS, Fax..)
 Enrich the user’s most popular tool - Outlook - with communication services
 Outlook as the unique UC interface for your global communication needs
My IC Social Networks
My IC Social Networks
Positioning
 My IC Social Networks fits perfectly in OTS* for SMB portfolio complementing it with a fully
integrated Outlook plug-in
 My IC Social Networks targets Outlook users interacting with social networks
 My IC Social Networks is sold via the SMB catalogue (GCC)
- SW licence per 1 user
 My IC Social Networks look & feel complies with ‘My IC’ visual identity
 My IC Social Networks relies on OXO native TAPI 2.0 interface ** (No separate server)
(*) OTS stands for OpenTouch Suite … for SMB
(**) Max Up to 25 users, beyond TAPI 2.1 Server is required
My IC Social Networks
Topology
Outlook User
Remote connection is supported as
well using a VPN
+
Any other type of phone can be
associated as well*
8082 My IC Phone
Company LAN
OmniPCX Office RCE 9.0
onwards
(*) There might be restrictions with SIP phones, refer detailed feature list
My IC Social Networks
User interface
‘My IC’ Visual identity (name, icons)
My IC Social Networks
Main panel: Prime contacts list
Prime contacts list - Always on
Missing calls list (Click to call)
Contact search in prime contacts list
Add contact by selecting the source directory
(Corporate, OXO, Outlook, Social networks)
Federated Presence of prime contacts, both internal o
Current call window
Dial box
My current Presence status
Help
My IC Social Networks
Features overview (2)
Prime and Normal contacts
The contacts you most frequently
communicate with can be assigned as your
Prime contacts which appear at the top of
the My IC Social Networks window sorted
in alphabetical order with a white
background, so for most of your calls you do
not have to search. Your other contacts are
also listed in alphabetical order with a darker
background. Easily search for any contact by
typing in the search filed. It will dynamically
begin filtering and display the relevant
contacts
My IC Social Networks
Features overview (3)
Context menu – Right Click to see all the communication methods available
Right Click on a contact and all the communication
methods will be displayed. This will allow the user
to select the appropriate form of communication
such as Click to Pounce, Click to dial, Click to
Email, Click to SMS, Click to IM via Skype, MSN or
Yahoo or Click to schedule a call which will appear
in your Outlook Calendar
OmniPCX
My IC Social Networks
Features overview (4)
Federated Telephony presence via OmniPCX Office, Skype, MSN and Yahoo
My IC Social Networks will display the real-time
telephony status of your internal contacts such as
Idle, Busy, Do Not Disturb and Call Forward. My IC
Social Networks also provides 2 way federated
presence via Skype, MSN/Lync, Yahoo and Facebook
to internal and external contacts. My IC Social
Networks will automatically federate out your
presence as busy whenever you are on the phone, in
a meeting or out of office. Your internal and external
contacts can easily see if you are available before
they even make contact with you. My IC Social
Networks also allows you to communicate with
your contacts via telephone, email, SMS, IM via
Skype, MSN, Yahoo, Facebook and Linkedin all from
one contact point
Combined Telephony presence and Calendar
mining
Calendar mining
Yahoo! Presence
Skype Presence
MSN Presence
Facebook Presence
Telephony Presence (OXO)
My IC Social Networks
Features overview (7)
Current Call Dialog Window – Displays the call progress
Call Dialog window will pop up on incoming or
outgoing calls displaying the contact information,
duration of call, IM via Skype, MSN or Yahoo during
the call or even schedule a call back within a preset
duration
Email this caller
Launch IM while in conversation
Click to SMS
Schedule a call back reminder
My IC Social Networks
Features overview (12)
Intelligent Quick Dial
Intelligent
Quick
Dial
(IQ)
allows click-to-dial from any phone number in
any Windows application. Great for calling
back people from e-mail signatures, from a
contact number in any Office document or
PDF or on a Web site etc. Call them via your
office phone or Skype, even schedule a
future call back to them or send an SMS
Press Ctrl key + Right click on the selected
number (here in a Web page)
Operating mode is customizable
My IC Social Networks R3.0
ALE differentiating and exclusive services

Facebook integration

Offline Mode

‘My IC’ family visual identity

One stop shopping
My IC Social Networks R3.0
Compatibility rules
Operating system



Windows XP Professional SP3
Windows Vista SP2 Business, Ultimate or Enterprise (32 / 64 bits)
Windows 7 Professional, Ultimate or Enterprise (32 / 64 bits)
MS Outlook:


2003, 2007, 2010 (32bits)
64bits version (On roadmap)
Social networks




Skype
Windows Live Messenger
Yahoo!
Facebook
OmniPCX Office R9.0 onwards
Support of 9 languages:

French, English, German, Italian, Dutch, Spanish, Russian, Portuguese and Chinese (traditional)
My IC Social Networks
Top 9 Key selling points
1. Outlook as the unique UC interface for all your communications (including PBX services)
2. Integration with Microsoft (Outlook, Exchange, Active Directory)
3. Federation of user’s directories: Corporate, PBX, Local, Hosted
4. Interaction with existing Social Networks (MSN, Yahoo, Skype, Facebook, Linkedin …)
5. Federation of Presence information (Social networks, Calendar mining, PBX)
6. Integrated services into one single user experience (email, IM, Voice, Video, SMS ..)
7. Easy to deploy - No separate server (Minimize CAPEX and TCO)
8. One stop shopping - Simple licensing model
9. Any type of user/phone can benefit from My IC Social Networks
My IC Social Networks
The most suited UC solution for SMB
An Outlook plug in – Always on
OXO RCE 9.0 - Overall My IC positioning
Desk Phone
User clients
User Profile Target
My IC Phone
- ' White Collar ' users
- Managers
PC Applications
My IC Office
PIMphony
Standard users featuring a low end PC centric users asking for a high
to mid range deskphone asking for integration with their PC
increased productivity, enriched environment (PIMs) and serving
user experience
heavy telephony needs
Mobile Devices
My IC Social Networks
All Outlook users, in parallel they
should have access to social
Mobile users featuring an
networks (MSN, Yahoo, Skype and iPhone or Android platform
near future Facebook)
Positioning - Usage
- Web client: Easy to deploy and
to use
High end Professional desktop
- My IC common user experience
phone
- Productivity companion, tool for
on-site & off-site usage
- Windows Soft phone
- Addressing different user
profiles or specialized usages like Outlook enabler for social
Professional, Team (Groupware networks
telephony) or Attendant (Global
supervision)
Key Features
- Wideband, HF, BT handset
- Large color touch screen
- Application openness
- Manager-Assistant couple
- SIP Telephony
- UDA, Communications log
- Visual voice mail
- Outlook synchronization
- Video P2P support
- Full featured telephony
- Dial by Name PABX/LDAP
- Communications log
- Visual voice mail
- Mobility option
- Record on line
- Unified messaging
- Groupware (Assistant mode)
- PIM integration
- Multi-site supervision
- Attendant settings
Dimensioning - Limits
Software licenses
20
IP user
Pricing (WPL/€)
Comments
Items listed in blue are NEW in R9.0
- UDA, Communications log
- Visual voice mail
- Call control (in conversation)
- Mobility options
50
Office Open pack (50)
649 (Terminal)
90 (SWL)
600
- My IC Office can be associated
with 8&9 Series, Open SIP,
analogue or DECT/VoWLAN
phones
- SIP Media client foreseen in
2013
200
PIMphony Pro & Team
PIMPhony Attendant
PIMphony IP media
155 to 480
(+ 90 for media version)
PIMphony can be associated
with any desk phone or handle
the media (IP PIMphony version)
My IC Mobiles
- Federation of directories (Local,
OXO, Corporate, Social networks)
- Federation of presence (OXO,
Calendar, Social networks)
- Call control, call back reminder,
call history
- Get in touch with the means of
your choice: Voice, email, IM, SMS
- Smart click to call selecting any
number (from any Office
document, PDF file, Web page ...)
200
My IC Social Networks
90
- Application to be downloaded
from Apple store or Google Play
application store: Easy to
deploy and to use
- My IC common user
experience
- Two use cases: (Desk phone +
My IC Mobile) or (One single
phone = My IC Mobile)
- One number
- UDA, Communications log
- Visual voice mail
- Call control (in conversation)
- Mobility options
- Business & Private modes
management
- Multi-set configuration
50
Off-site My IC Mobile iPhone
Off-site My IC Mobile Android
80
SIP Media client (Wifi) foreseen
in 2013
New User experience & Mobility
My IC Web for Office (My Web Companion)
*
Expand the
row by
(*) Features in conversation are
not available
clicking
onyetitfor SIP phones
Incoming
call window
pop up
• RCE 9.0 Detailed Content
Smart Call Routing
What is it used for ?
Advanced call routing capabilities to address Customer specific or vertical needs
Typical Use cases
 ‘Client code’ based call routing (e.g lawyers ….)
 ‘Day time - closing time’ based call routing (e.g people on call)
Optional, independent software module
 Fully embedded, managed by OMC
 Easy to setup and to use
 SW license controlled
Runs standalone or can complement ACD engine
Smart Call Routing
Standalone mode
SCR
Incoming
call
Client
code
MLAA
Call log
Routing
table
(rules)
Planning
(x10)
Opening
target
External destination
Closing
target
Standard User/group
Requires only the SCR SW license
Smart Call Routing
Extended ACD call routing
ACD groups
Incoming
call
SCR
Client
code
MLAA
Call log
Routing
table
(rules)
Planning
(x10)
Opening
target
Closing
target
Requires SCR & CC SW licenses
External destination
Standard User/group
• RCE 9.0 Detailed Content
OXO RCE 9.0
IP DECT
Ensure continuity of DECT business offer on the steadily growing Enterprise IP market
 Use of existing IP cabling
 Reliability & quality of experience of DECT on site mobility
Ease the deployment of IP DECT infrastructures
Support third party GAP compliant handsets
SW license controlled

SW licences per 1 & 10 users
Generic TDM DECT / IP DECT solutions
Pros & Cons
Pros
Cons
TDM DECT
• Mature technology
• Full featured
• Favourite wireless voice solution
• Not IP based
IP DECT
• Mature DECT air technology
• Good integration with IP
networks (use of SIP protocol)
• Reuse of IP cabling
• Easy expansion of AP
• Feature level is lower compared
to GAP/SIP protocols
OXO RCE 9.0
IP DECT solution
Pros:
Fully integrated with OXO environment
including ALU DECT handsets
4080 IP-DECT AP
Full capacity on Compact Edition
High density of calls per AP
ALU DECT handsets
Single point of management
Easy deployment
Benefit:
LAN
OXO RCE
R9.0
4080 IP-DECT AP
Full IP centric deployment
4080 IP-DECT AP
Supported topologies:
DECT APs must be in the same cluster (handover domains)

Separated clusters part of the same subnet are allowed without handover !
ALU DECT
handsets
ALU DECT
handsets
OXO RCE 9.0
IP DECT key elements
IP DECT handsets are handled as
SIP devices
DECT GAP Protocol only
Administrator
OXO RCE
R9.0
OMC
SIP registrar
8232
DECT
SIP
500 DECT
• DHCP Server
• TFTP Server
(DAP configuration file)
• SIP Proxy / Registrar
• OXO configuration
• DAP configurator
• IP DECT handset subscription
• Supervision of DAPs
Third-party DECT *
(GAP mode )
• Collect data from DAPs
(*) Third party GAP handsets are not identified (like ALU sets), they
are seen as generic IP DECT handsets
4080 IP-DECT AP
OXO RCE R9
DECT infrastructure compatibility
UA
OXO RCE R9.0
onwards
OR
SIP
4070 (IBS)
4080 IP DECT
AP
LAN
IBS and IP DECT can not coexist
•
The first base station plugged will automatically set
the type of infrastructure
•
Or when the first handset is created in OMC, the
administrator will be asked to select the type of
infrastructure as shown
•
Once the DECT solution is set, only related access
points (IBS or IP DECT) will be accepted
MR 400
500 DECT
AGAP
GAP
Omni Touch
8232
GAP IP DECT
OXO RCE 9.0
4080 IP DECT Access Point
Deployment:
• 4080 IP-DECT site survey kit
• 4080 IP-DECT tripod
OXO RCE 9.0
4080 IP DECT Access Point
Indoor use:
• 4080 IP-DECT AP with integrated antennas
• 4080 IP-DECT AP external antennas
• 4080 IP-DECT 8dBi Gain antenna
Polarization: dual linear, ±45° slant
Outdoor use:
• 4080 IP-DECT Outdoor box, the outdoor box can contain either:
IP-DECT AP with external
antennas
with 8dBi gain antenna or
other external gain antenna (see
IP-DECT AP with
integrated antennas
4080 IP DECT Access Point
Feature summary 2/4
IP connectivity
PoE voltage
PoE Class
4080 IP-DECT
36-57V DC
Class 2
Power consumption
6,49W max
Local power feeding
Yes, optional PoE adaptor
IP Network
10/100Base-T, IEEE802.3
IP connector
RJ45
IP Cabling
Cat 5 UTP or better
IP version
IPv4
DHCP/TFTP support
Yes
DTMF generation
Multicast
RFC2833
RFC1112
(network must support multicast)
4080 IP DECT Access Point
Feature summary 3/4
IP connectivity
4080 IP-DECT
QoS
IEEE 802.1Q, IEEE 802.1P
Audio codecs
ITU-T G711 (A,µ), G729AB
Framing
20, 30, 40, 50 and 60 ms
Branch Office support
No
Echo cancellation
Yes
Serviceability
Downloadable Software
Web based management tool
4080 IP DECT Access Point
Feature summary 4/4
DECT connectivity
DECT Frequency bands
Antenna
Sensitivity
Range
4080 IP-DECT
EMEA:
Latin America:
North America:
Asia:
1880-1900 Mhz
1910-1930 Mhz
1920-1930 Mhz
1900-1906 Mhz
Integrated Omni directional or
SMA connector for external antenna
typical -90 dBm measured at antenna
connection at BER=0.001
Indoor typical: 20-50m
Outdoor typical: 300m
DECT Protocol
GAP
DECT Security
Identity, Authentication, Encryption
Nb simultaneous calls
Audio codec
11
G726
Wireless Phones
500 Ex DECT
•
500 Ex DECT
– Provides safe and reliable mobile voice communications in
hazardous work environments where there is a risk of
explosion
– Isolated Worker Protection
– Same level of features as 500 DECT such as alarm/locator
– Voice message when deployed on IP DECT AP only (for both
500 & 500Ex DECT):
• LED’s blink
• Icon appear on the screen
52
COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
4080 IP DECT Access Point
Dimensioning
Up to 50 DECT handsets
Up to 11 simultaneous channels per IP-DECT AP
Up to 16 IP DECT Access Points in mono-site
configuration only
Up to 25 handset subscriptions per IP-DECT AP
IP DECT solution is mono PARI
OXO RCE R9.0
TDM DECT versus IP DECT
TDM DECT
(4070)
IP DECT
(4080)
120 *1
50 *2
60
16
Simultaneous calls per AP
6
11
Pari number
1
1
Roaming
Yes
Yes
Handover
Yes
Yes
Integrated management
Yes
Yes
Openness towards new services
No
Yes *3
Total DECT handsets
Maximum APs
(*1) AGAP & GAP protocols supported
(*2) GAP protocol only
(*3) Potential support of new services like UDA, IM, Presence, Wideband voice ….
OXO RCE R9.0
IP Software licenses & limits
IP WLAN
IP WLAN
SWL
(x1,x10)
IP DECT
8082
4135
IPDECT
SWL
(x1,x10)
Open
SIP
8002
8012
Basic SIP
8 series
PIMphony IP
PIM IP
MEDIA
SWL
(x1,x10)
IP user
SWL (x1, x10)
SIP Open
Pack SWL
(x1,x10,x20)
VOIP SWL(x1) : 4<= f(nb IP Users) <=48 (if >16, requires VOIP32 card)
<=120
<=50
<=20
<=3
<=120
<=120
<=200
Total SIP+(*) : 120
Total IP Users : 200
(*) : SIP - enhanced - devices excluding “basic SIP” devices
55
COPYRIGHT © 2012 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
<=200
<=200
• RCE 9.0 Detailed Content
Upgrade Policy
From OXO RCE R8.x to R9.0
– OmniPCX Office RCE R9.0 is a Major release
=> all items containing the software suite has a new reference
• Simple Software only upgrade from OXO RCE R8.x to R9.0
Software Upgrade license
From R8.x
From Release <= R7.x
3EH03346AA
3EH03345AA
3EH04026AA - PowerCPU
Hardware upgrade
3EH73084AC - PowerMex board
Upgrade to Release 8.x
• Software License Upgrade from R8.x to release 9.x
3EH03346AA
CC30
500
Ref
• Software License Upgrade to release 9.x
3EH03345AA
CC30
500
Ref
( HW: PowerCPU required)
57
COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
Support of generic SIP clients
White list
Polycom® IP
670
Bria Softphone
Thomson TB30
Linkom
doorphone
Atlinks:
IP800, IP600 & IP200
59
COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.