Golf Business Update 2012 and The Opportunity for Growth Rounds Played 2 Rounds Played – 2012 YTD (Up 5.7% Nationally) (% Change from previous year through December) Mountain (+7.0%) Pacific (+1.6%) West N Central (+7.6%) New England (+3.2%) East N Central (+10.8%) Mid Atlantic (+10.1%) South Atlantic (+2.4%) +2.0% or higher +1.9% to -1.9% -2.0% or lower South Central (+5.0%) Source: Golf Datatech National Rounds Played Report in cooperation with PGA Performance Trak and the NGF. Based on a sample of approximately 4,000 reporting facilities 3 Factors Underlying Jump in Rounds • Weather! PGA Performance Trak reports playable days up over 6.5% nationally • Consumer Confidence and Spending Consumer confidence & spending have been gradually rising as the recession driven “hunker down” mentality starts to fade 4 Rounds Volume % Change Year Over Year 5.7% Source: Golf Datatech National Rounds Played Report 5 Golf Participation 6 Golf Participation in Canada 17 16 16 15 15 16 15 15.9 15.3 15 15.3 14.4 14 13.3 13 13.4 13 13 13.3 12 11.3 11 10 9 8 7 2004 2005 2006 2007 BC Canada 2008 2009 2010 2011 Linear (BC) 7 Short Term Participant Trend Participants (MM) 29.8 29.5 28.6 1-yr Change 5-yr Change 27.1 26.1 Occasional 0.0% -8.1% TOTAL -1.5% -13.8% 25.7 56% 44% 30.0 Core -2.7% -17.7% Source: NGF golf participation study 8 Core Golfers in Canada 4.9 5.2 5.5 4.4 10+ times 5.3 3 - 9 times 3.8 6.3 6.6 Ontario Alberta 3.6 3.6 5.3 5.3 BC Canada 1 -2 times 9 Golf Course Development 10 Growth of Golf Facilities Number of facilities Private Daily Fee Municipal Source: NGF 11 Net Change in Supply Net Change = new course openings minus permanent closures (18HEQ), not factoring in courses closing for, or reopening from, renovations Source: NGF Facility Tracking 12 International Golf Course Supply Europe 7,014 21% North America 18,410 54% South America 603 2% Asia 4,425 13% Africa 865 3% TOTAL 33,331 199 Golfing Countries Oceania 2,014 6% Looking Ahead 14 Consumer Confidence Index 90 = Normal Index currently stands at 58.6 through January 2013 Source: The Conference Board 15 Consumer Spending Improving Real Personal Consumption Expenditure Index [Index numbers, 2005=100] Seasonally adjusted Source: Bureau of Economic Analysis - Last Revised on: October 26, 2012 16 The Opportunity For Growth Latent Demand Definition: People who express an interest in playing golf, but have not yet started. HOW INTERESTED: Very 6 MM Somewhat 19 MM A Little 47 MM Q: How interested are you in playing golf now? Percent of non-golfing population over age 6 Source: NGF/Synovate 18 Latent Demand Segments Very/Somewhat Interested Percent Of Latent Beginners (Never Played) 12 47% Those With Some Experience (Never Committed)1 9 37% Former Committed Golfers2 4 16% 25 100% Latent (1) Classified themselves as “Not” or “OK” (2) Classified themselves as “Fun”, “Hooked” or “Nut” Source: NGF/Synovate 19 Demographics of Latent Demand Golf’s latent demand skews: • Female (48% versus 19% of all golfers) • Average Income <$50K (44% versus 23% of all golfers) • Younger – Under 30 (43% versus 28% of all golfers) Source: NGF/Synovate 20 Lapsed Participants Definition: People age 18-69 who have not played in the past two years, but played at some point in the past Lapsed Participants 21.5 Million Lifetime golf experience of Nots and OKs: Played 1-2: 31% Played 3-9: 42% Played 10+: 27% Source: NGF/Synovate 21 Demographics of Lapsed Participants Lapsed participants skew: • Female (41% versus 19% of all golfers) • Average Income <$50K (38% versus 23% of all golfers) Source: NGF/Synovate 22 Understanding Commitment to Golf From the “Nuts” to the “Nots” Traditional View 25.7 Million Golfers 11.3 M OCCASIONAL 14.4 M CORE (1-7 Rounds) (8+ Rounds) • 6% of Rounds • 94% of Rounds • 7% of Spend • 93% of Spend *Average among those who keep score (79% of occasional; 95% of core) Source: NGF/Synovate 24 Commitment Levels NUTS I’m a “golf nut,” I love the game and it’s my favorite activity HOOKED I’m “hooked,” it’s one of my favorite things to do CASUAL I’m a “casual” golfer – it’s one of several ways I like to spend my recreational time FRINGE Golf is OK, but I most often choose to do something else with my recreational time NOTS I don’t really consider myself a golfer, I play rarely and usually only at the urging of others 25 Impact of Commitment 25.7 Million Golfers NOTS FRINGE CASUAL HOOKED NUTS Golfers (MM) 2.3 3.3 11.3 6.2 2.6 Rounds 2% 4% 29% 41% 24% Spend 3% 3% 32% 40% 22% 3 5 11 29 41 Avg Score 107 107 103 95 94 Retention Likelihood* 38% 73% 93% 98% 97% Rounds/Year * Percent who say they will be playing in 2 years (Top 2 Box) unless physically unable Source: NGF/Synovate 26 Frequency vs. Commitment Segments OCCASIONAL CORE (1-7 Rounds) (8+ Rounds) Commitment Category Commitment Category Fringe Fringe Casual Casual Source: NGF/Synovate 27 Attraction to the Game Reasons golfers like golf: The opportunity to spend time outdoors (nature, fresh air, etc) The social aspect – spending time with friends & family doing something we enjoy Ball striking – the feeling you get when you hit a great shot The challenge of the game – striving to improve – it’s never-ending The exercise – getting out for a good walk – staying active Stress relief – getting away from my every day pressures – an escape Golf courses – the variety of designs, scenery, landscape, etc. The values of the game (honesty, integrity, sportsmanship, etc.) The mental game – thinking my way around the course The competition – competing – the winning and losing Keeping score – measuring my performance against the course/previous rounds The game’s history & tradition - it’s one of the oldest sports in the world Practicing – spending time on the range or practice facility working on my game Opportunity to spend time with business clients/colleagues away from the office Nuts 59% 55% 60% 77% 44% 47% 54% 55% 52% 53% 47% 42% 35% 23% Hooked Casual 64% 54% 52% 46% 58% 40% 62% 36% 49% 44% 42% 36% 51% 28% 33% 23% 34% 23% 26% 13% 30% 10% 21% 9% 22% 9% 11% 12% Fringe 40% 30% 28% 17% 31% 18% 19% 7% 11% 6% 7% 7% 5% 10% Nots 47% 37% 15% 19% 33% 20% 21% 12% 8% 5% 5% 5% 6% 10% % mentioned as “one of the main reasons I like golf” Source: NGF/Synovate 28 Demographics Not Fringe Casual Hooked Nuts 7% 11% 43% 28% 11% 100% 17% 20% 44% 13% 6% 100% Average Age 39 37 44 50 46 HH Income (000) $73 $92 $86 $84 $88 College graduate 64% 68% 61% 65% 64% Married/living with partner 73% 74% 69% 72% 67% Have Kids at home 37% 35% 34% 26% 25% Male Female Source: NGF/Synovate 29 The Underpinnings of Commitment Completely Agree (5 on a 5 point scale) COMPETENCE Correlation (r) (with Commitment) .46 .42 Hooked COMFORT Casual .42 Fringe .42 Source: NGF/Synovate 30 Competence & Comfort Lead to Retention “Comfort” Index by Retention Likelihood* * Likelihood to be playing 2 years from now Competence/Comfort factors scored and indexed to Hooked Golfers (100) Source: NGF/Synovate 31 It Comes Down to Having Fun FUN % Top 3 Box (8-10) COMMITMENT Q. All things considered, how much FUN is golf for you? (0-10 Scale; 10 = Really Fun) Source: NGF/Synovate 32 Value Rating … and Perceiving Value Source: NGF/Synovate Fun Rating 33 Commitment = Prioritization AVERAGE COMMITMENT Avg. Income $73K Source: NGF/Synovate $92K $86K $84K $88K 34 Implications for Growing the Game