Innovation Poster Session HRT1215 – Innovation Awards Sydney 11th and 12th Oct 2012 COPD: Cost of Precise Diagnosis and Documentation Presenter: Liz Pardede & Kathryn Arnett The Prince Charles Hospital The Health Roundtable 4-4c_HRT1215-Sessio_ARNETT_TPCH_QLD 1 KEY PROBLEMS Revenue v Cost review: $1.2 million loss on E65(COPD) Led to coding and documentation review Clinician anecdotal thought – patient complexity not reflected in documentation Previous project key focus was LOS - reduced COPD LOS from 7.7 to 5.2 days Large COPD patient cohort at TPCH (~680 patients) with ~ 20% Bronchiectatic cohort Comparison with HRT data showed we were not as complex as peer facilities The Health Roundtable 2 AIM OF THIS INNOVATION Review patients coded with E65B to ensure documentation and coding accurately reflects care requirements Receive adequate reimbursement in ABF environment for complexity and use of resources Identify inconsistencies, errors, omissions and influencing factors Develop strategies to address these issues and improve the integrity, quality and capture of documentation If successful, target other DRGs that are known to have lower than expected complexity splits and high revenue losses The Health Roundtable 3 BASELINE DATA 431 E65B episodes from July-March FY 2012: 95% audited (409) Of the 409 – 102 (25%) were found to have significant comorbidities and/or complications not documented in a codeable form. $1.2 million loss based on revenue v cost Main documentation issues: respiratory failure, hypo/hyperkalemia, hypo/hypernatremia, nicotine dependence, renal insufficiency and malnutrition. High Bronchiectatic cohort (20%) The Health Roundtable 4 KEY CHANGES IMPLEMENTED Established Thoracic Data Management Taskforce Coding DRG summary sheet Enhanced orientation program for RMOs Development of Clinical Coding and Audit Education Process for implementation throughout the organization Revision of eDS (electronic Discharge Summary) to better reflect terminology Improved communications – clinical engagement The Health Roundtable 5 OUTCOMES SO FAR Coding DRG summary sheet: Integration into Medical Record Use on medical ward rounds Enhancement of medical orientation program: Education for Resident Medical Officers (RMOs) and Registrars – case study Program specific orientation by HIM Continued improvement in documentation and coding outcomes Cost retrieval of ~$550K The Health Roundtable 6 LESSONS LEARNED Clinician interaction with HIMs is crucial Medical nomenclature v classification terminology Increased awareness for clinicians Insight into model of care and impact on LOS Accurate specificity of conditions and co-morbidities = true complexity of the patient and resources consumed = improved outcomes and accurate ABF reimbursement Integrity of data for research and planning Need for Bronchiectatic DRG Money talks with clinicians Many more DRGs to review The Health Roundtable 7 Project Team Liz Pardede – Clinical Nurse – Thoracic Medicine Lisa McCarthy –Thoracic Clinical Nurse Consultant Alex Meredith – Health Information Manager - Thoracic Program Kathryn Arnett – Clinical and Business Analyst Dr Philip Masel – Respiratory Physician Dr Pat Aldons – Respiratory Physician Dr Scott Bell – Medical Director, Thoracic Program The Health Roundtable 8