Powerpoint versions of the slides

New congenital heart disease review

Consultation

September

– December 2014

New Congenital Heart Disease Review

What is congenital heart disease ?

Congenital heart disease is a general term for a range of birth defects that affect the normal workings of the heart.

The human heart

The term congenital means the condition is present at birth.

1. Pulmonary valve

2. Left atrium

3. Mitral valve

4. Septum

5. Left ventricle

6. Right ventricle

7. Tricuspid valve

8. Right atrium


Key Facts

Around eight out of every

1,000 babies born have some form of congenital heart disease (CHD).

More babies with CHD are now surviving into adulthood.

NHS cardiac surgery for children is carried out in 10 hospitals in England.


The Case for Change

Survival rates are good.

But other factors are important too, including:

• Quality of care

• Quality of life

• Variations in care

How can we improve the service?


The “new CHD review”

The review aims to help the service:

• Secure the best outcomes for all patients (not just lowest mortality)

• Tackle Variation

• Improve patient experience.


Objectives

The new CHD review has six objectives:

1. Develop best practice standards

2. Analyse current and future demand for services

3. Make recommendations on function, form and capacity of services needed

4. Make recommendations on the commissioning and change management approach

5. Establish a system for the provision of information about the performance of CHD services

6. Improve antenatal and neonatal detection rates.


Standards

Our standards cover all aspects of running a service with the aim of improving care.

For the first time there will be:

• a single set of standards and specifications for children and adults

• a single national commissioner (NHS

England) for congenital heart services.


Areas covered

Section A: The network approach

Section B: Staffing and skills

Section C: Facilities

Section D: Interdependencies

Section E: Training and education

Section F: Organisation, governance and audit

Section G: Research

Section H: Communication with patients

Section I: Transition

Section J: Pregnancy and contraception

Section K: Fetal diagnosis

Section L: Palliative care and bereavement

Section M: Dental


What next ?

The Consultation is due to run until the middle of December

2014.

The aim is to have approved standards and specifications by

March 2015.

Once agreed all providers will be expected to meet the standards.

Some of the changes will not happen immediately.


How do I get involved?

You can engage with the review further by:

• Watching the YouTube videos

• Reading the consultation document, easy read version or the complete standards and service specifications

• Attending a consultation event

• Completing our online questionnaire.

(Links to all resources referred to above are included in the description section of this video)


Networks, Staffing and

Skills, Interdependencies and Fetal Diagnosis

Consultation

September

– December 2014


Model of Care

The standards are based on having three levels of CHD services for children and adults. These are:

• specialist surgical centres (level 1);

• specialist cardiology centres (level 2); and

• local cardiology centres (level 3).

Section A:

The Network

Approach

Sets out how all hospitals treating people with congenital heart disease will work together to deliver the best possible outcomes within existing resources.

Networks include all congenital heart services, both adult and paediatric, at all three levels of the service.


Section A: The network approach

What we heard

A good network should:

• be clearly defined

• include all elements of congenital heart disease care

• comprise high quality services

• be large enough to be sustainable, but small enough to manage

• have adequate resourcing

• develop consistent care pathways

• invest in developing individual relationships across the network.


What we are proposing

The creation of networks.

That congenital heart surgery is only undertaken in specialist surgical centres.

Networks will consist of:

• specialist surgical centres

(level 1);

• specialist cardiology centres

(level 2); and

• local cardiology centres

(level 3).



The shape of networks will vary.

Formal working relationships with other centres and specialisms.

Weekly specialist multi-disciplinary team meetings.

New standard health records summary.


What this will mean

Hospitals and clinicians working together locally, regionally and nationally.

Better experience for patients, their families and carers.

More joined-up services.

Quality is improved and standards are improved consistently across networks.


Section B:

Staffing and Skills

Sets out the staff and skills needed in teams to deliver a world class service across all parts of the network to deliver excellent outcomes within existing resources. This covers all three tiers of the service.

Section B: Staffing and Skills

What we heard

The emotional needs of patients need to be addressed.

Patients and their families need help to understand the health system as well as areas like benefits and education.

There is a concern about current and future staffing levels.



The staffing and skills needed to ensure that a world-class service is provided across the country.

The arrangements needed to ensure that there is consistent high quality care all year round.

Minimum staffing and activity levels for surgeons, interventional cardiologists and other members of the multidisciplinary team.



All centres will have the right staffing with the right skills.

Where necessary centres will refer patients to another unit or bring in expert support.

We expect an increase in the number of some staff groups at some centres.

Section D:

Interdependencies

Sets out the relationship congenital heart disease services (children’s and adults) have with each other and with other services to deliver the best possible outcomes within existing resources. This covers all three levels of the service.


Section D: Interdependencies

Interdependencies

Three types of interdependency described:

• paediatric cardiac services with other paediatric services;

• adult congenital heart services with other adult services; and

• paediatric cardiac services with adult congenital heart services.

Triple co-location is the ideal.

There were different views about the importance of each type of interdependency.


What we heard

Specialist congenital heart services need to work with other services that are used by CHD patients, but are not

CHD-specific.


What we heard

Sometimes patients with CHD will need support from another specialist very quickly.

Patients often have other problems as well as congenital heart disease and so need care from many specialists; not just heart specialists.

Sometimes the different teams of doctors do not work closely together.


What we heard about co-location

Some people told us that while responsiveness is important, it is not the only thing that matters: daily interaction between teams is also important in building relationships and ensuring the best care.

Other people argued that as long as the other children’s services could meet the required response times it was not necessary for all the children’s services to be on the same site.

DELETED



Specialist children’s cardiac services should only be delivered in settings where a wider range of other specialist children’s services are also present on the same site (co-location).

This brings the standards for CHD services into line with expectations in other specialist children’s services.

Triple co-location is the ideal, but where this is not possible, we say which services must be on the same site, and what is the required level of responsiveness for all the other services.



All the experts patients are likely to need are on site, or available very quickly.

Centres will need to consider how to arrange services to ensure that they meet these standards.


Section K:

Fetal diagnosis

Sets out the importance of providers working together in networks to ensure that national standards are consistently applied and results reported.

Section K: Fetal Diagnosis

What we heard

Detection is not as good as it could be and rates vary across the country.

We have heard that national standards introduced in 2010 to test for CHD at 18-20 weeks have not been fully implemented.


What we heard

The following areas were also thought important:

• adequate and continuous training for sonographers a national fetal anomaly register;

• more funding for ultrasound; and

• more coordinated working as part of a fetal network.

The time between the first suspicion of a problem and confirmed diagnosis needs to be reduced.



Arrangements to ensure that all women with a suspected fetal cardiac anomaly are seen more quickly by a specialist.

Where there is a concern that a baby in the womb may have abnormalities of the heart, a firm diagnosis will be made as quickly as possible.

At diagnosis, a plan will be developed that gives information about arrangements for delivery of the baby.






• Completing our online questionnaire


Facilities, Communication with patients, Transition,

Pregnancy and contraception and Palliative care and bereavement.

Consultation

September – December 2014

Section C:

Facilities

Sets out what facilities and equipment are needed to deliver care and treatment to people with congenital heart disease, to support families and carers, to deliver the best possible outcomes within existing resources. This covers all three tiers of the service.


Section C: Facilities

What we heard

A booklet on ‘How to find us/About Us’ would be useful

Facilities need to be welcoming, age appropriate and wheelchair friendly.

People need facilities where they can make their own meals

Wi-Fi needs to be available

Parking charges need to be reasonable or removed



We set out what facilities and equipment will be required in the different centres and say what information needs to be provided.



Facilities that will improve the overall experience of patients, their families and carers.

Patients, families and carers will be able to live as normally as possible during times spent in hospital.


Section H:

Communication with patients

Sets out the importance of ensuring that patients of all ages, family and carers are able to participate actively in decision making at every stage in their care to deliver the best possible outcomes within existing resources. This covers all three tiers of the service.

Section H: Communication with patients

What we heard

The importance of sensitive and caring communication.

Centres need to explain what is happening at all times.

There needs to be a better way of sharing information across services

Patients, families and carers would like information about living with CHD and what this means outside hospital.



Patients, their families and carers need to be told about what is happening at all times.

Each patient will have an individualised care plan.

Communication will be two way.

Patients will be supported if they request a second opinion.

The standards also set out processes for sharing information across services.



Patients, families and carers will have a better understanding of CHD, the care provided and what the options are.

Networks and centres will give them the information they need in a form that makes sense.


Section I:

Transition

Sets out the importance of ensuring that young people can move smoothly from children’s to adult services in a way that respects individual circumstances, to deliver the best possible outcomes within existing resources. This covers all three tiers of the service.

Section I: Transition

What we heard

Transition can be difficult for young people.

Transition needs to be planned carefully and personalised.

People have suggested having young people’s wards and young people’s services.


What we heard

We have heard that that there are a number of things that help young people transition well:

• Dedicated transition nurses;

• Young adult clinics;

• Transition days;

• Being able to speak to someone who has already gone through it (buddy system); and

• Meeting the new consultant and ward staff before transition.



Young people and their families will receive more support as they move between services.

Children’s CHD services and adult CHD services to work more closely together to manage the transfer.

Appropriate arrangements to ensure a seamless pathway of care, led jointly by paediatric and adult congenital cardiologists.

Young people, parents and carers will be fully involved and supported in discussions about their care.



Young people have the help and support they need as they move from children’s into adult services.

Young people experience a seamless transition and those young people who need ongoing support and treatment continue to receive it.


Section J:

Pregnancy and contraception

Sets out the importance of appropriate discussions about family planning and describes the management of pregnancy to deliver excellent outcomes within available resources. This covers all three tiers of the service.

Section J: Pregnancy and contraception

What we heard

Pregnancy in women with CHD is becoming more commonplace.

A close relationship between maternity and

ACHD services is important



Discussions with a consultant cardiologist and specialist nurse.

Access to genetic counselling and information about contraception and recurrence risks.

Each Specialist ACHD Surgical Centre (level 1) must be staffed by

Specialist ACHD cardiologists with expertise in pregnancy.

Individualised care plans that cover the antenatal and postnatal periods as well as pregnancy.



Patients will be able to make informed choices in relation to contraception, termination, pregnancy and maternity

Pregnant women will be cared for in the most appropriate setting


Section L:

Palliative care and bereavement

Sets out the support to be provided at end of life and how to manage communication with families at this difficult time.

Section L: Palliative care and bereavement

What we heard

Families and carers depend on psychological, social, spiritual and practical support at this very difficult time.

Excellent and open communication is key.

We have heard that staff need to be trained in how to break bad news.



How CHD services should support patients and families at this time with the help of other existing teams.

A lead doctor and named nurse to be chosen by the multidisciplinary team and the patient and their family/carers.

The development of an individual end of life care plan.

The support that must be given to bereaved families and carers at the time of death and afterwards.



Patients, families and carers receive all the support they need at the end of life whether that be in the hospital or in the community, including at home.

Networks and centres will work together to agree and deliver appropriate care and support.








Training and education,

Organisation, governance and audit, Research and Dental

Consultation

September – December 2014


Section E:

Training and

Education

Sets out the requirements for continuing training and education for healthcare professionals involved in the care of those with congenital heart disease, in order to deliver the best possible outcomes within existing resources. This covers all three tiers of the service.

Section E: Training and Education

What we heard

Communication and listening skills are very important

Help is needed in maintaining skills.

All members of MDTs should learn from each other.



All healthcare professionals involved in the care of people with

CHD to stay up to date through continuing training and education.

CHD networks will promote education and training in, and across, local centres.

Standardised, competency based training and education across all networks.



Patients, families and carers will be cared for by staff who are appropriately trained in the skills needed to perform their jobs.

Networks and centres will have the right processes in place to train staff appropriately.


Section F:

Organisation, governance and audit

Sets out systems to ensure good decision making and quality improvement, including learning from local data and experience to deliver the best possible outcomes within existing resources. This covers all three tiers of the service.

Section F: Organisation, governance and audit

What we heard

The way information is collected and used varies across centres.

Too many operations were cancelled at short notice.

It is important that information sharing between agencies is handled appropriately.



Surgical centres have a dedicated management group for the internal management and coordination of service delivery.

A robust and documented clinical governance framework.

Regular Network meetings.

Information about activity and results to be submitted to the national audit run by NICOR.



Clearly organised systems focused on patient care and improved outcomes.

Close monitoring of the outcomes from surgery and interventional cardiology.

Networks and centres have the right processes in place to deliver quality outcomes based on robust information and audit systems.


Section G:

Research

Sets out a requirement for networks to have and regularly update a research strategy and research programme to deliver the best possible outcomes within existing resources. This covers all three tiers of the service.

Section G: Research

What we heard

Many hospitals have close ties with Universities.


A new commitment to research that ensures that all services are continually focused on improvement, development and innovation.

Each Network will have close links with one or more academic department(s) in Higher Education

Institutions.

Section G: Research


Patients, families and carers will benefit from research.

Networks and centres will be able to keep adding to their knowledge and understanding.


Section M:

Dental

Sets out how to ensure that congenital heart disease patients receive good dental care, to deliver the best possible outcomes within existing resources.

This covers all three tiers of the service.

Section M: Dental

What we heard

It is important for people with CHD to receive appropriate dental care because of the risk of endocarditis (infection of the lining of the heart and valves, or both which can start as an infection of the gum).



Clear referral pathways for urgent dental assessments for certain patients.

All patients admitted and diagnosed with infective endocarditis must have a dental assessment within 72 hours.

Centres must be able to provide access to theatre facilities and appropriate anaesthetic support for dental procedures, or refer patients to the Specialist Surgical

Centre.



Patients who are at risk because of dental problems are identified and treated.

Networks and centres will have the facilities to undertake dental surgery on

CHD patients where needed.







Powerpoint versions of the slides

Consultation

Section A:

Section B:

Section D:

Interdependencies

DELETED

Section K:

Fetal diagnosis

How do I get involved?

Section C:

Section H:

Communication with patients

Section I:

Transition

Pregnancy and contraception

Section L:

Palliative care and bereavement

How do I get involved?

Section E:

Section F:

Organisation, governance and audit

Research

Section M:

Dental

How do I get involved?

Related documents

Products

Support

Powerpoint versions of the slides

Consultation

Section A:

Section B:

Section D:

Interdependencies

DELETED

Section K:

Fetal diagnosis

How do I get involved?

Section C:

Section H:

Communication with patients

Section I:

Transition

Pregnancy and contraception

Section L:

Palliative care and bereavement

How do I get involved?

Section E:

Section F:

Organisation, governance and audit

Research

Section M:

Dental

How do I get involved?

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