Start
Time
Poster Presentations – 21 Aug 2014
Room 1
Room 2
Room 3
9.00am
To Improve Operational Efficiency In Processing Staff
Outpatient Medical Benefits
Ms Janessa Peh/ Chua Pek Kim, KKH
Integrating Planning And Budgeting For Value
Creation
Ms Jaime Low, SHHQ
Using Open-Date Appointments & Early Physiotherapy
Intervention To Prevent ED Re-attendance And Address
Long Orthopaedics Leadtime
Dr Lee Wee Yee, CGH
9.20am
Embracing Diversity
Ms Lee Pei Zhi, SGH
Financial Shared Services (FSS) Journey – eClaims
Ms Diana Teo/ Grace Tan, SHHQ
Simpler, Faster Queue and Payment System Through
1 Queue 1 Bill (1Q1B)
Ms Lay Sock Yee, NHCS
9.40am
Mentoring Programme For Clinical Leaders
Mr Tan Juan Fiu Louis, KKH
Healthcare Cost-Savings Initiative From An EvidenceBased Review of DHA Supplements In KKH Formulary
Ms Lim Kae Shin, KKH
Shorter Waiting Time Lesser Calls
Mr Albert Tan, SNEC
10.00am
Tea Break
Optimization Project For Inventory Management
Ms Clara Chua Geck Leng, NHG Diagnostics
25 Minutes Too Late
Mr Ervin Tan Zixu, KKH
Banking On Everyday Questions
Mr Jerry Wong Cong You, SGH
10.50am
Computerised System To Consolidate and Digitise JustIn-Time (JIT) Inventory Management System
Ms Veronica Kwok Hong Har, NHCS
Patient Centric SingHealth And Eastern Health
Alliance e-appointment – Transforming The
Appointment Booking Experience For Patients And
Care Givers
Ms Kathryn Ng Chew Kuan, SHHQ
Failure Mode And Effects Analysis (FMEA) Applied To
High-Dose-Rate Prostate Brachytherapy Treatment
Planning And Delivery
Ms Nur Farhanah Binte Said, NCCS
11.10am
Process Improvement With Use Of Comed Reagent
Management System
Ms Estee Loh Siew Kee, KKH
Integrated Communication Strategies For
Philanthropy
Ms Caroline Tham, KKH
Improving Patient Safety Through Visual Medication
Identification
Ms Wong Wanjun, SGH
11.30am
One Medifund Assessment at Singapore General
Hospital Campus and SingHealth Polyclinics
Ms Esther Lim, SHHQ
Improved Turnaround Time For Adhoc Tracing Of
Case Notes Using E-Messaging System
A/Prof Koong Heng Nung, NCCS
Neonatal Intensive Care Unit Renovation: Maintaining
Patient Safety
Ms Mary Fong, KKH
11.50am
Presentation of Medifund Applications To Medifund
Committee Via Tablets
Mr Ang Kwok Ann, NUH
Improving Wait Time For Blood Taking At Clinic B2B
Treatment Room
Teo Kaiting, TTSH
Ward Inventory Tracking System
Mr Andy Tan, KTPH
12.10pm
Inventory Management in Rehabilitation Department
Ms Quek Jie Lin Jasmine, KKH
Nursing Focus: Transforming Care At Bedside (TCAB)
Ms Ng Sow Chun, NUH
Improving Efficiency in SOC Payment Collection
Workflow
Mary Loh Siew Luan, KKH
10.30am
12.30pm
Lunch
Start
Time
1.30pm
Poster Presentations – 21 Aug 2014
Room 1
Room 2
Room 3
Delivering Care In A Cost Effective Way
Ms Geraldine Yeo, NHG
Do More With Less – Optimise Shuttle Bus
Operations To Improve Customer Satisfaction And
Reduce Carbon Footprint
Ms Tan Qian En Cheryl, KKH
Process Improvements at Sengkang Polyclinic's
Clinical Laboratory
Ms Gormit Kaur, SHHQ
1.50pm
Educate, Entertain And Empowering Our Patients
Ms Kenice Tay, SHHQ
Improving Waiting Time to Urology Appointment
Mr Chia Kuok Wei, SGH
Streamline The Workflow For Patients With Chest
Pain In Emergency Department And To Provide
Timelier Assessment
Dr Wong Siong Sung, NUH
2.10pm
Improving Clinical Handover Through Effective
Communication For Patient’s Safety
Ms Lau Gek Muay, KKH
To Reduce the Waiting Time For Chemotherapy
Patient Receiving Blood Transfusion
Ms Chong Lai Fong, KKH
Streamlined Implantable Device Reporting And
Tracking Workflow
Ms Ang You Ling, NHCS
2.30pm
End of Poster Presentations
Communications
Finance
Human Resource
Risk Management
Service Quality
Supply Chain Management
Operations