UITP Taxi Benchrmaking Study-2013

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TAXIS AS PART OF THE PUBLIC
TRANSPORT CHAIN:
WORLDWIDE BENCHMARKING OF
TRANSPORTATION
Kaan Yıldızgöz
Head of UITP Training
UITP
UITP
1300 member companies
Operators
Authorities
Policy decision-makers
Research institutes
Supply and service industry
92 countries
2
UITP
Increase in World
Population (19502000 Doubled)
Rapid Urbanization
(1800-2010/ %3 to
%50)
In 2025: 60% of
world’s population
will live in urban
areas
Car Ownership /
Daily Trips
50% increase in daily
trips in urban areas
by 2025
Use
Access
Collective
Public
Train
Metro
Tramway
Bus
Ferry
Private
Chartered
services
Car-pooling
Individual
Taxi
Car-sharing
Public bikes
Car
Bike
Walking
Shared Transport
UITP
TAXIS AND URBAN MOBILITY
•Taxis have a specific role to play
in a fully integrated PT system.
•It is important that taxis are seen
to complement and reinforce
public transport services rather
than compete with them.
•Allows reduced car-ownership
UITP TAXI PLATFORM
Taxi Platform Meetings
Taxi Conferences
Taxi Study Tours
Training Programmes
Annual Benchmarking
Report
Research Projects
TAXI BENCHMARKING STUDY
•Number of Taxi in each relevant city.
•Taxi Operators in each city.
•Duration of contract/license.
•Actual driving Distance and paid distance.
•Number of trips in different cities.
•Number of passengers per day in each relevant city.
•Vehicles brands /specification / Age of cabs.
•Taxi vehicles with alternative fuel .
•Dispatch jobs statistics(calls received, number of jobs catered, and the
average time to reach the customer) in each city.
•Key performance indicator applied by authority.
•Number of Drivers , nationalities , and Taxi permit terms and conditions.
•Availability of credit cards.
•Scale of fare implemented in each city.
•Based on 2013 January Data
•New Report Available in Early 2015
TAXIS CABS &
POPULATION
No. of People per Taxi
Number of People (in City) per Taxi
Source: UITP Taxi Benchrmaking Study2013
Cities
CAR DISTANCE - CITIES
AVERAGE DISTANCE PER TAXI CAB PER DAY IN KM
Authorities
Avg Distance
Ras Al Khaima - RAKTA
380
Sharjah- STC
311
Abu Dhabi- Trans Ad
350
Dubai- RTA
630
Izmir- Union of Izmir
250
Singapore
444
Doha- Mowasalat
285
Sao Paulo
220
Tehran
250
Mashhad
211
Paid Distance %
%of Double shift cars
of total fleet
48%
0
50%
0
50%
10%
56%
100%
35%
100%
65%
53%
45%
40%
24%
80%
22%
Source: UITP Taxi Benchrmaking Study2013
DISPATCH/CALL CENTER – CITIES
NUMBER OF DISPATCH JOBS PER DAY
City
Calls Received
Jobs catered
% of jobs catered
Time To Reach
Sharjah- STC
550
467
85%
10-15 min
Abu Dhabi- Trans AD
4969
3624
73%
6 min
Dubai- RTA
30000
17000
56%
12 min
Singapore
127357
91017
71%
5 min
2472
1746
71%
45 min
Doha
Kuala Lumpur
10,000
Source: UITP Taxi Benchrmaking Study2013
TAXI TARIFF
SCALE OF TAXI CAB FARE
Particulars \ Cities
DUBAI
DOHA
ABU DHABI
SHRJAH
IZMIR
MUMBAI
TEHRAN
SINGAPORE
Mashhad
Almaty
Kuala Lumpur
Helsinki
Day Time
AED
QR
AED
AED
TRY
INR
USD
SGD
IRR
Tenge
MR
Euro
Flag Fall
3
-
3
3
2.5
-
3-3.9 *
2500
200
3
5.9
Minimum Charges
10
10
0
10
-
27
-
-
-
-
-
1.71
1.4
1.6
1.62
2.25
20
0.41
0.55 **
500
70
0.87
1.83
Extra for Booking thru Call
Center
3
-
3
5
0
50/25
0.34
2.3
15000
500
2
9
Free Waiting Time (minutes)
0
-
5
10
0
-
-
-
-
17.14/hr
43.3/hr
Tenge
MR
Euro
Charge for 1 KM
Waiting charge increment rate 0.50/min 0.53/min
0.50/min
-
0.50/min 0.30/min
2/min
0.21/min
0.29/min **
10800
/hr
USD
SGD
IRR
2500
200
3
-
Night Time
AED
QR
AED
AED
TRY
INR
Flag Fall
3.5
-
4
4
2.5
-
Minimum Charges
10
10
-
10
-
27
0.055
3-3.9 *
M. fare+ 25%/
50%
Charge for 1 KM
1.71
1.8
1.69
1.62
2.25
25
0.41
0.55
-
-
-
1.83
Extra for Booking thru Call
Center
3.5
-
4
-
0
50/25
0.34
2.3
700
70
1.305
9
0
-
5
10
0
500
2
-
-
17.14/hr
43.3/hr
Free Waiting Time (minutes)
Waiting charge increment rate 0.50/min 8/15 min
0.50/min
2/min
0.21/min
0.29/min
15000
10800/h
r
-
-
-
2–5
-
-
-
2.3
0.435
1.276
0.380
0.41
0.44
0.200
0.456
0.269
2.47
0.435
1.276
0.475
0.41
0.44
0.28
0.456
0.403
2.47
0.50/min 0.30/min
Events and Special Location
Charges
20
25
20
20
Charge for 1 KM (USD) Day Tariff
0.462
0.385
0.432
Charge for 1 KM (USD) Night Tariff
0.462
0.495
0.456
*
Normal taxis only, premium taxis attracts different
rates
-
5.9
Source:
Benchrmaking
Study** 22 cents per 400m up to first
10km, 22UITP
cents/45Taxi
seconds
for normal taxis
2013
KEY AREAS OF
DEVELOPMENT
Technology
Design
Modal Integration
Environmental
Sustainability
Safety & Security
Accessibility
MODAL INTEGRATION
Policy &
Institutional
Integration
Technology
& Ticketing
& Fare
Physical
Integration
14
UITP
THANK YOU
Kaan Yıldızgöz
kaan.yildizgoz@uitp.org
Twitter.com/kaanyildizgoz
UITP
15
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