LUSH FRESH HANDMADE COSMETICS SWWMG – September 2011 IN THIS PRESENTATION… • Intro to Lush • Our Values • Closed Loop – The vision • Closed loop – the hurdles • Closed Loop – the achievements • Shop of the Tops WHO ARE WE? • Manufacturer and retailer of cosmetics • 725 shops in 46 countries • £300 million turnover • 17 years of business • Originally from Poole LUSH LIFE ANIMAL FRIENDLY FRESH & HANDMADE ETHICALLY SOURCED FUN, EFFECTIVE & INNOVATIVE LITTLE OR NO PACKAGING LITTLE OR NO PRESERVATIVE CLOSED LOOP – THE VISION http://www.youtube.com/watch?v=VUmfeOqVXVg CLOSED LOOP – THE VISION “And the SIMPLEST of the closed loops are our black pots…” Customers bring 5 black pots and get a free face mask. Last year we got 270,000 pots! CLOSED LOOP – THE REALITY “And the SIMPLEST of the closed loops are our black pots…” Cleanliness Future partnership with remploy In-house labels and the mystery of the white speck Sample pots and more trials CLOSED LOOP – THE REALITY We’re switching the moulds at the factory to rPET, so they can be recycled into out bottles…. … that resulted into 31 bags of PVC and rPET mixed feedstock. Any ideas? A SUCCESSFUL INTERNAL LOOP… Our EC containers come in HDPE drums…. Our black bottles for the products are made from HDPE… mmmm BUILDING PARTNERSHIPS REMARKABLE RECENT ONE… CARD BALE OLD BOX CLOSED LOOP NEW BOX PAPER MILL AND JUST SO WE DON’T GET BORED… SHOP OF THE TOPS FROM TOP TO POT Lush Bournemouth and Factory! Lush Bournemouth and Factory! CONTACT RUTH ANDRADE GARRY WELLS KATE HIND LUSH FRESH HANDMADE COSMETICS savetheplanet@lush.co.uk www.lush.co.uk