Cisco Wide Area Application Services (WAAS) 教战手册 DC China 杨大珩 目录 1. WAAS基本情况介绍 2. WAAS主要技术卖点 3. WAAS销售技巧 4. 竞争对手简介 5. 如何选择合适的WAAS产品 Presentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2 什么是WAAS以及WAAS带给用户的好处 什么是WAAS: 思科广域应用服务 (WAAS)是一个功能强大的新一代广域网技术, 部署在广域网络的两端,为应用提供加速,节省带宽资源,为用户 的IT整合战略服务,是Cisco数据中心战略的重要环节。 WAAS给用户广域网带来的好处: WAAS帮助用户节省广域网带宽,降低带宽成本 提升广域网络效率,提升应用的响应时间和部署速度 Presentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3 Cisco WAAS产品线介绍 数据中心平台 WAE-7371 WAE-7341 分支机构和移动客户平台 WAE-674 WAVE-574 WAVE-474 WAAS Express为IOS版本软件 运行在ISR G2上 WAVE-274 NME模块为ISR上的模块 WAAS on SRE为ISR G2上的模块 vWAAS运行在UCS上,尚未正式发布 Cisco WAAS Mobile WAAS Mobile适合个人用户 Mobile User Presentation_ID Small Branch Medium Branch Large Branch © 2010 Cisco and/or its affiliates. All rights reserved. Large Branch / Small Data Center Cisco Confidential Data Center & Campus 4 Cisco WAAS 广域网优化方案网络拓扑 Service Provider – Virtual Private Cloud vWAAS WAE WAAS vCM WAAS Express Branch Office vPATH WAAS Appliance Branch Office Nexus 1000v VSM WAN Data Center WAAS Appliances WAAS Service Module Branch Office FC SAN Internet WAAS WAAS Mobile Server VPN WAAS Appliance Regional Office Presentation_ID Domestic Mobile User WAAS Mobile Server International Mobile User VPN © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential WAAS Mobile Software Over VPN 5 灵活简便的WAAS mobile软件解决方案 Cisco WAAS Mobile Server Data Center Data Center Cisco WAAS Mobile Server Intranet App Servers & Storage App Servers & Storage Remote Access VPN Mobile users connect through VPN aggregation point to multiple Cisco WAAS Mobile Servers Small Office Internet Cisco WAAS Mobile Client Workers in small offices may connect to multiple Cisco WAAS Mobile Servers Cisco WAAS Mobile Clients Simultaneously accelerate traffic to applications hosted in multiple data centers Presentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6 WAAS对用户带来的好处 Focus of WAN Optimization Today Cisco WAAS Branch Users Cisco WAAS WAN Mobile Users IT基础构架整合 在确保最终用户良好体验 的情况下,帮助用户进行 IT基础构架的整合 对分支机构的服务提供虚 拟化方案 Presentation_ID 广域网优化 Data Center 加快应用的响应速度 节省带宽 提高用户的效率 增强广域网的弹性,大大 减少应用对带宽的刚性需 求 加快远程用户和移动用户 的应用访问能力 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 提高灾难备份的效率 7 WAAS对不同应用的加速效果 Category File Sharing Email Applications CIFS NFS Microsoft Exchange Lotus Notes Internet Mail Web and Collaboration HTTP WebDAV FTP Microsoft Sharepoint Software Distribution Microsoft SMS Altiris HP Radia Enterprise Applications Oracle, Siebel, SAP CRM ERP Backup Applications Microsoft NTBackup Legato Networker Veritas Netbackup CommVault Galaxy Data Replication EMC SRDF/A EMC IP Replicator NetApp SnapMirror Data Domain Double-Take Veritas Vol Replicator SaaS Applications Cisco WEBEX Presentation_ID 2X 5X 10X 25X 2-20X Avg 2-10X Avg 50X Peak 100X Peak 2-20X Avg >100X Peak 20X Peak 2-10X Avg 50X Peak 2-10X Avg 50X Peak 2-8X Avg © 2010 Cisco and/or its affiliates. All rights reserved. 100X+ >100X Peak 2-10X Avg 2-8X Avg 50X 20X Peak Cisco Confidential 8 目录 1. WAAS基本情况介绍 2. WAAS主要技术卖点 3. WAAS销售技巧 4. 竞争对手简介 5. 如何选择合适的WAAS产品 Presentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9 WAAS的关键卖点:解决IT部门不同决策者的问题 应用部门,IT构架师, 我的分支机构和远程接入用户抱怨访问数据中 IT主管 心应用的速度太慢 网络部门 服务器部门,数据 中心运维部门 Presentation_ID 应用部门在增加新的应用的时候不需要不断 增加带宽 维护分支机构服务器和应用的成本太高,我 如何才能更好地对他们进行整合和虚拟化改 造? © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10 WAAS 主要卖点 WAAS 与ISR G2 SRE模块的集成 打击中低端路由器竞争对手的最好武器 增强型文件级协议优化 大大提高基于文件级应用的性能 WAAS Express与IOS的完美集成 ISR G2只需要配备2.5G DRAM,就可以运行WAAS express Windows Server on WAAS Advances 可以在WAAS上运行Windows,实现分支机构的虚拟化 串行Inline 集群技术 串行inline的方式可以用于数据中心的高可靠性部署 vWAAS与UCS完美集成,提高用户虚拟化体验 vWAAS将成为UCS上虚拟化的应用 Presentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11 文件应用优化 将远端的文件缓存在本地,实现服务器的快速集中 1. Window 文件服务器加速 2. FTP服务器加速 3. 邮件服务器加速 4. 软件分发,病毒库,系统补丁集中更新 5. ERP, CRM等关键系统加速 WAN Files FILE.DOC Presentation_ID CACHE © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12 WEB应用优化 加速远端用户访问web应用,减少带宽消耗,提升响应速度 Data Center Branch Office First Pass: Learning WAN 1 GET logo.gif Subsequent Requests: Serviced Locally Expiry time cached by WAAS 4 3 2 GET logo.gif Metadata Cache Hit! 304 Not-Modified Etag: version1 5 Local Response: Freshness Info Presentation_ID 200 OK Etag: version1 Expires: 1 day © 2010 Cisco and/or its affiliates. All rights reserved. WAN RTT Savings for subsequent requests Improved Application Response Time across all clients Browser Reload/Refresh Cisco Confidential 13 流媒体应用优化 企业内部培训系统的多路直播需要大量带宽 BRANCH OFFICE 2 DATA CENTER Click on published URL to get live stream Web Portal List of scheduled live streaming events 4 3 Windows Media RTSP unicast streams Opens Windows Media Player Microsoft Windows Media Server (WMS) 1 Uncompressed Video WAN Encoder Bottleneck Redundant streams issued for the same source! BRANCH OFFICE Presentation_ID Overloaded streaming servers © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential BRANCH OFFICE 14 流媒体应用优化 WAAS把多路直播转换成单播,减少带宽消耗 BRANCH OFFICE 2 DATA CENTER Click on published URL to get live stream 3 Opens Windows Media Player Web Portal List of scheduled live streaming events WAAS WAAS Microsoft Windows Media Server (WMS) 1 Uncompressed Video WAN Encoder WAAS Only one stream per remote site WAAS auto-detect RTSP connections (no configuration required) BRANCH OFFICE Note: Separate WAAS license for Windows Media Live Streaming required per contract w/Microsoft Presentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. BRANCH OFFICE Cisco Confidential 15 提升存储网络的备份效率,降低带宽消耗 WAAS加速前后对带宽消耗的比较 WAN LAN-Like Throughput Bandwidth Savings Fewer Roundtrips No WAAS Presentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. WAAS enabled with Replication Accelerator Mode Cisco Confidential 16 WAAS和ISR的整合 帮助大家赢取 ISR and ISR G2项目 Target Profile • Financial, Retail, Government, HealthCare Branch Refresh Differentiate Cisco routing value 1. ISR G2 differentiated with WAAS Expanded Opportunity Bigger Payouts • 25 or more branches • Average WAN connectivity fractional T1 or more • Branch refresh projects in consideration Cisco 3900 Series 2. Drive preference for Cisco w/end-end solutions Control Visibility Optimization Presentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Expansion 5X Cisco Confidential Cisco 2900 Series 17 目录 1. WAAS基本情况介绍 2. WAAS主要技术卖点 3. WAAS销售技巧 4. 竞争对手简介 5. 如何选择合适的WAAS产品 Presentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18 WAAS目标市场 WAAS的目标客户:拥有广域网链路,并且提出下面需求的客户都 是WAAS的潜在客户 1. 有要求将分支机构的应用部署整合到数据中心 2. 对广域网速度不满意,有扩充带宽要求的用户 3. 对灾备网络,存储备份速度不满意,要进行网络升级的用户 Presentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19 WAAS在Vertical行业中的情况 FSI 首选中小银行 目前已经在 民生,广大,广发,浦发等多个中型银 行取得成功,有利于实现项目复制,并制造规模效应 ,同时有利于推进用户升级分支路由器 Public Sector 首选海关,税务,公检法 由于H3C等国内竞争对手不具备相关技术,所以对 于有降低降低带宽成本意愿的用户来说,优势明显, 目前已经在医药监察,公检法和税务部门取得若干成 功案例 SP 主打企业自主应用和托管服务(主要是和ISR绑 定) Presentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20 WAAS项目前期必要的准备工作 了解用户的整体网络拓扑 确认用户网络中防火墙的位置 确认用户是否使用了私有的加密方法 确认用户是否已经是ISR的用户 Chosen and deployed by 71% of Fortune 100 Presentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 21 WAAS打单技巧 了解用户的网络拓扑,在项目前期请ANS产品部门配合对用户网络 进行评估 利用ISR/ISR G2的整合优势,让用户了解到WAAS与网络整合的必 然趋势以及WAAS和数据中心的关系,淘汰单一方案的竞争对手 选择对WAAS有了解和投入的合作伙伴,确保实施成功,为WAAS扩 容做好铺垫 每个ISR G2 项目中尽量都加入WAAS或者WAAS express方案,为全 面赢得WAAS订单和路由器订单埋下伏笔 对于只买ISR G2的用户,将DRAM配置扩展为2.5G,为以后的 WAAS express测试和销售做好铺垫 Chosen and deployed by 71% of Fortune 100 Presentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 22 目录 1. WAAS基本情况介绍 2. WAAS主要技术卖点 3. WAAS销售技巧 4. 竞争对手简介 5. 如何选择合适的WAAS产品 Presentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 23 广域网优化市场上WAAS难逢对手 市场主导品牌 1)三家厂商拥有接近90%的市场 2)技术上Cisco和Riverbed领先 3)Bluecoat主打单边加速 4)Cisco产品价格最低,性价比最高 用ISR的整合策略外加价格策略打击主要对手 请大家牢记我们的价格优势 Presentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 24 广域网优化市场上WAAS难逢对手 国内竞争主要是SANGFOR 价格很有竞争力,技术很差, 主要提供文件级加速 混事为主,解决方案少见 用ISR的整合策略外加技术测试打击不成器的对手 Presentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 25 目录 1. WAAS基本情况介绍 2. WAAS主要技术卖点 3. WAAS销售技巧 4. 竞争对手简介 5. 如何选择合适的WAAS产品 Presentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 26 Cisco WAAS Branch Platforms Hardware Configuration Max Opt TCP Conn Inline cards Number of Virtual Blades Drive (GB) RAID Memory (GB) WAN Capacity (Mbps) NME-WAE-302 250 N/A N/A 80 N/A .5 4 NME-WAE-502 400 N/A N/A 120 N/A 1 4 NME-WAE-522 800 N/A N/A 160 N/A 2 8 SM-SRE-700 500 N/A N/A 500 N/A 4 20 SM-SRE-900 1000 N/A N/A 500 RAID-1 4 50 WAVE-274 200 2-port 2 250 N/A 3 2 WAVE-474 400 2-port 2 250 N/A 3 4 WAVE-574-3GB 750 2-port/4-port 2 500 RAID-1 3 8 WAVE-574-6GB 1,300 2-port/4-port 6 500 RAID-1 6 20 WAE-674-4GB 2,000 4-port/8-port 2 600 RAID-5 4 45 WAE-674-8GB 6,000 4-port/8-port 6 600 RAID-5 8 90 * Final recommendations requires a detailed sizing exercise that include application traffic mix, traffic characteristics, application load and other factors mentioned in the sizing guidelines. Presentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 27 Cisco WAAS Express Sizing Recommendations Platform Total DRAM Required Maximum WAN Recommended bandwidth Number of Users Supported Max TCP Connections 89x 768 M 2 Mbps 1-10 75 1941 2.5 G 4 Mbps 15-20 150 2901 2.5 G 6 Mbps 15-20 150 2911 2.5 G 6 Mbps 25 200 2921 2.5 G 6 Mbps 25 200 2951 4G 6 Mbps 25 200 3925 4G 10 Mbps 50 500 3945 4G 10 Mbps 50 500 WAAS Express requires maximum DRAM installed as indicated Typical Interfaces – 3G, T1, E1, Multi T1s, Multi E1s, and Serial Performance Testing Conducted with IOS FW, VPN (IPsec), NAT, and, QoS Presentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 28 Cisco WAE Family Data Center Platforms Hardware Configuration Max Opt TCP Conn Inline cards Drive (GB) RAID FanOut Memory (GB) WAN Capacity (Mbps) WAE-674-8GB 6,000 4-port/8-port 600 RAID-5 200 8 90 WAE-7341 12,000 4-port/8-port 900 RAID-5 1400 8 310 WAE-7371 50,000 1500 RAID-5 2800 24 1000 4-port/8-port Replicator Mode WAE-7341 2,500 4-port/8-port 900 RAID-5 4 8 310 WAE-7371 5,000 4-port/8-port 1500 RAID-5 9 24 1000 WAE-7341 WAE-7371 WAE-674 Enterprise Data Center Appliance Enterprise Data Center Appliance Enterprise Appliance * Final recommendations requires a detailed sizing exercise that include application traffic mix, traffic characteristics, application load and other factors mentioned in the sizing guidelines. Presentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 29 WAAS销售资源 Cisco Internal Resources WAAS CEC Page, Internal Web Site: http://wwwin.cisco.com/dss/adbu/waas/ WAAS Technical Recourses: http://wwwin.cisco.com/dss/adbu/waas/techresse/ Wiki (tech notes): http://zed.cisco.com/confluence/display/WAAS/WAASipedia Public Resources PDI Experts: http://www.cisco.com/go/pdihelpdesk App Vendor Validated: www.cisco.com/go/optimizemyapp Microsoft Oracle E-Business, PeopleSoft, Siebel SAP NetWeaver WAAS 4.2 SVVP Validation http://www.windowsservercatalog.com/item.aspx?idItem=ca3cebd5-6d75-ad632d3d-0fe2ee39beda&bCatID=1521 中文CaseStudy:\\bej-filer01b\wg-d\dc_product_share\Published\4-ANS-ACE and WAAS\WAAS\Case Study ANS PSS: Adam Lin(adamlin@cisco.com) ANS PSE: Yang Daheng(dahyang@cisco.com) Presentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 31