NEC Enterprise Solutions
Empowering the Smart Enterprise
Hilda Hurter
www.nec-africa.com
Introduction
Who is TelecomDistribution?
TelecomDistribution is at the forefront of providing Innovative Advanced Communications throughout
the African continent – giving you & yours the best business tools available to optimise
communication.
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NEC’s TOP DISTRIBUTOR for the EMEA region 7 years in a row
NEC’S TOP DISTRIBUTOR of the XN120 worldwide 2010 - 2011
• Exclusive importer for the territory of Sub-Saharan
Africa
• Top NEC distributor – EMEA 7 years in a row
• National footprint
• African footprint
• BBBEE accreditation
• Financial stability
• Centralised Call Centre
NEC Enterprise Solutions 2014 • Company Presentation • Sheet
Corporate Overview
One of the world’s leading providers of computer, broadband,
mobile network & enterprise business solutions
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NEC Enterprise Solutions 2014 • Company Presentation • Sheet
Established in 1889
Local presence in 44 Countries
Over 115’000 Employees worldwide
€30B Global Sales (Fortune Global 200)
Over €2,2B R&D spent with 12 facilities
worldwide & 74 Patents
Market Overview
NEC Increased Line Shipments 0.4% YoY
Achieved No.1
NEC Enterprise Solutions 2014 • Company Presentation • Sheet
Market Overview
NEC Increased Line Shipments 0.1% YoY
Achieved No.1
NEC Enterprise Solutions 2014 • Company Presentation • Sheet
Market Overview
EMEA UC call control line shipments
Vendor
Africa
Q3 2012 lines
Q3 2013 lines
Y-o-Y growth
Q-o-Q growth
231,000
238,000
2.8%
9.0%
NEC
17.2%
Cisco
13.8%
Avaya
11.4%
Panasonic
10.9%
Unify
9.1%
Rank 1
Rank 2
Rank 3
Rank 4
Rank 5
Source: Canalys estimates, Unified Communications Analysis, November 2013
NEC Enterprise Solutions 2014 • Company Presentation • Sheet
Market Overview
EMEA UC call control line shipments
Vendor
South Africa
Q3 2012 lines
Q3 2013 lines
Y-o-Y growth
Q-o-Q growth
150,000
150,000
-0.1%
23.7%
NEC
22.5%
Cisco
15.3%
Samsung
11.8%
Avaya
10.2%
Panasonic
9.2%
Rank 1
Rank 2
Rank 3
Rank 4
Rank 5
Source: Canalys estimates, Unified Communications Analysis, November 2013
NEC Enterprise Solutions 2014 • Company Presentation • Sheet
NEC SV8100
The NEC SV8100 is a pure IP system with TDM capability
NEC Enterprise Solutions 2014 • Company Presentation • Sheet
NEC SV8100
The NEC SV8100 supports;
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MAX 200 Trunks
MAX 512 Extensions
MAX 256 Virtual Extensions
NEC Enterprise Solutions 2014 • Company Presentation • Sheet
NEC SV8100
CD-CP00
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Central Processing Unit – Slot 1 – Cabinet 1
VoIP
Memory Card
Voicemail
64 Ports (no licenses required)
NEC Enterprise Solutions 2014 • Company Presentation • Sheet
NEC SV8100
PZ-ME50
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Memory Expansion Card on the CPU
Networking
128 Ports (no licenses required)
Beyond 128 Ports licenses are required - 256 Port License
Beyond 256 Ports licenses are required - Unlimited Port License
*CANNOT add Unlimited Port License without the 256 Port License
NEC Enterprise Solutions 2014 • Company Presentation • Sheet
NEC SV8100
PZ-VM21
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16 Channels Voicemail, BUT
ONLY 8 Channels without the PZ-ME50
32 Hours
512 Voicemail Boxes – require VM License per User
NEC Enterprise Solutions 2014 • Company Presentation • Sheet
NEC SV8100
PZ-32IPLA/PZ-64IPLA/PZ-128IPLA
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VoIP on the CPU
ONLY 1 Type per System
PZ-ME50 required
NEC Enterprise Solutions 2014 • Company Presentation • Sheet
NEC SV8100
BS11
BS10
BS10/BS11 Cards
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Expansion Interface Units
BS10 installs on CPU Chassis
BS11 installs on up to 3 additional chassis
NEC Enterprise Solutions 2014 • Company Presentation • Sheet
NEC SV8100
CD-PRTA
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Primary Rate Interface Card (30 Channels)
MAX 3 per Chassis (90 Trunks)
MAX 6 per System (180 Trunks)
NEC Enterprise Solutions 2014 • Company Presentation • Sheet
NEC SV8100
CD-2BRIA
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Basic Rate Interface Card (2 Channels)
MAX 23 per System
PZ-2BRIA Daughterboard fits on CD-LTA & CD-2BRIA
NEC Enterprise Solutions 2014 • Company Presentation • Sheet
NEC SV8100
CD-4COT
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Analogue Trunks
PZ-4COT Daughterboard fits on CD-LTA & CD-4COT
MAX 104 Ports per Chassis
NEC Enterprise Solutions 2014 • Company Presentation • Sheet
NEC SV8100
16 CD
8 CD
CD-DLCA
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DT300 Digital Extensions/DSS/PGDAD
MAX 23 per System
8 PZ
NEC Enterprise Solutions 2014 • Company Presentation • Sheet
NEC SV8100
CD-LCA
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SLT Extensions
MAX 23 per System
PZ-4LCA/PZ-8LCE Daughterboard
4, 8, 12, 16 Port Combinations
NEC Enterprise Solutions 2014 • Company Presentation • Sheet
NEC SV8100 Terminals
NEC Enterprise Solutions 2014 • Company Presentation • Sheet
NEC SV8100 DT IP Terminals
DT750 IP Terminal with
Color Touch Screen LCD
DT730 IP Terminal –
DESI-less
DT730 IP Terminal –
12 Line Keys
DT710 IP Terminal –
6 Line Keys
DT730 IP Terminal –
32 Line Keys
NEC Enterprise Solutions 2014 • Company Presentation • Sheet
DT730 IP Terminal –
24 Line Keys
DT710 IP Terminal –
2 Line Keys W/O LCD
NEC SV8100 DT Digital Terminals
DT330 Digital Terminal –
DESI-less
DT330 Digital Terminal –
32 Line Keys
DT330 Digital Terminal –
24 LK, w/Wireless Handset
DT310 Digital Terminal –
6 Line Keys
DT330 Digital Terminal –
24 Line Keys
DT330 Digital Terminal –
12 Line Keys
DT310 Digital Terminal –
2 Line Keys W/O LCD
NEC SV8100 Add On Modules
Bluetooth wireless
8 line key module
60 key DSS module
Desi-less line key module
Handset module
Backlit display upgrade
(TDM)
12 key upgrade module
NEC SV8100 Terminal Upgrades
12 key and above
DESI less
Handset
cordless
32 Button w/ LCD
24 Button w/ LCD
12 Button w/ LCD
IP & Digital
Upgradable, but not
inter-changeable
NEC SV8100 Powerful & Versatile
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Small Office
Call Centre
Branch Office
Doctor’s Surgery
Homeworker
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Mobile Worker
Remote Worker
Hotels & Hospitality
Healthcare Environments
NEC eCost TMS
A Complete Call Management Solution
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Designed for Windows
In real time the following can be observed;
• Division
• Department
• Extensions
• Pin Numbers
• Live Call Stats as they occur
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Highlight call exceptions by;
• Cost
• Ring Time
• Duration
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eCost Dongle
eCost with LAN Buffer
• XML PRO License for Budget Barring
NEC Enterprise Solutions 2014 • Company Presentation • Sheet
NEC Desktop Suite
Desktop Suite is an Intuitive, Desktop Application that will help your staff
to work even more efficiently
It can operate in 2 modes:
Desk Set Mode
• Allows a user to perform call control on a desk phone i.e. Answer, Hang up Hold, transfer
etc.
• Can provide BLF using DSS keys that are programmed on the keyset
• Call Log / Speed dials
• Dial from and Screen Pop into Outlook
Softphone Mode
• Use PC as a VOIP extension
• With all the features of the Desk set mode
NEC Enterprise Solutions 2014 • Company Presentation • Sheet
NEC MyCalls Suite
A Complete Call Management Solution
Managing your workforce from your PC
• MyCalls
• Real Time Call Management
• Missed Calls followed up
• Respond to Busy Periods
• Call Queues easily Controlled
• Call Recording
• KEY BENEFITS
• Improves customer service
• Improves staff efficiency
• Manage & measure sales & marketing
activities
• Aids staff training
• Call recording resolves disputes
• React quickly to changes in call traffic
• Wallboard display
NEC Enterprise Solutions 2014 • Company Presentation • Sheet
NEC Hospitality Suite
Typical Features:
Check-in \ Checkout
Toll restriction (when checked out)
Wake up call
Message waiting
Room status
Room status printouts
DSS console monitoring of:
Room status
Wakeup call status
Message Waiting
Do not disturb
Room monitor (Baby phone)
Single digit dialing
Room to room calling restriction
NEC Enterprise Solutions 2014 • Company Presentation • Sheet
NEC IP DECT
I755S
System requirements:
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VoIP Card
PZ-ME50
DECT PARI LMS
DECT Base Stations
DECT Handsets
Standalone PC with the software to restart
services on-site, in the event of a power
outage
URGENT! 3rd Party SIP Terminal License
required per Handset
M155V
NEC Enterprise Solutions 2014 • Company Presentation • Sheet
AP400
G266
NEC Mobile Extension
Stay connected on the move …
• Mobile Extension: Carry your office number
with you … even when on the road
• Mobile Extension: Access to system features;
Caller ID, Call Transfer & Voicemail
• System requires;
• ISDN
• CLI
• Virtual Extension Ports
URGENT! Require SL-SYS-MOBILE-1LIC
NEC Enterprise Solutions 2014 • Company Presentation • Sheet
NEC SIP Mobile Extension
Stay connected …
• Mobile requirements;
• Smartphone/iPad/PC
• Counter Path BRIA downloaded from App Store (or
similar)
• XLite or Desktop Suite for PC
• G.729 Codec downloaded from App Store (Quality)
• Wi-Fi/3G (Best Effort)
• System requires;
• VoIP
• PZ-ME50
URGENT! Require 3rd Party SIP Extension License
NEC Enterprise Solutions 2014 • Company Presentation • Sheet
NEC SL1000 Networking: AspireNet/SIP Trunk
PSTN
Main Site
Max. 50 remote sites
Max. 512 ext ports per
system
IP Network
PSTN
Remote Site-1
Remote Site-N
Remote Site-2
PSTN
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NEC Enterprise Solutions 2014 • Company Presentation • Sheet
PSTN
NEC SL1000 Networking: Netlink
Main Site
PSTN
Max. ext 512 ports
across ALL systems
Upto 16 remote sites
IP Network
PSTN
Remote Site-1
Remote Site-N
Remote Site-2
PSTN
PSTN
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Each site requires IPL (A or B)
NEC Enterprise Solutions 2014 • Company Presentation • Sheet
Green is our Favourite Colour
 NEC adopted its first company-wide environmental policy in 1969, and since then
our commitment to improving our environment has only grown
 Commitment demonstrated by many programmes & practices:
 mandated manufacturing standards for our suppliers
 comprehensive recycling programs
 product exhibits using recyclable materials, natural
materials and water or soy-based inks
Short summary of NEC’s activities in the
environmental field:
1971 NEC issues Environmental Guidelines
directing NEC managers to pursue green
policies.
1991 NEC publishes Environmental Charter
comprising seven action points to be
followed by all NEC employees.
 Working together we can use environmentally-conscious
practices without compromising business goals
1998 NEC initiates a labeling system to promote
development of environmentally sound
products. The NEC eco-symbol is now
applied to 5,273 products in 55 categories.
 Green looks good...on everyone.
2002 NEC launches its Forestation Program,
which is committed to planting 6,750
acres of trees by 2010.
2008 NEC releases its Environmental
Management Vision, which publicly
commits NEC to reducing its net CO2
footprint to zero by 2011.
NEC Enterprise Solutions 2013 • Company Presentation • Sheet
www.nec-africa.com
Still, a better way
to work
NEC Enterprise Solutions 2013 • Company Presentation • Sheet