GS 120 – iGlobalization: Moving The Things We Buy Professor: Dr. Jean-Paul Rodrigue Topic 6 – Logistics and Supply Chain Management A – The Role and Function of Logistics B – Value Chains C – Distribution Systems Hofstra University, Department of Global Studies & Geography A – The Role and Function of Logistics Logistics Goals and Operations Fulfillment (Goals) Demand (Operations) Order Transportation • Right product • Right quantity • Handling • Packaging Delivery • Right location • Right time Quality • Right condition Cost • Right price Stock Management • Production scheduling • Warehousing Orders Processing • Sales • Purchase Value-Added Functions and Differentiation of Supply Chains Value-Added Functions Supply Chain Differentiation Production Costs Logistics Costs Location Transit Time Time Reliability Control Risk Taxonomy of Logistics Decisions Level Description Production structures Commercial decisions on outsourcing, offshoring and sub-contracting. Number, location and capacity of production units. Transport structures Choice of a freight network linking a company and its suppliers and customers. Choice of modes and terminals; the transport chain. Distribution structures Choice concerning the number, location and capacity of distribution centers. Frequency and timing of distribution (e.g. just-in-time). Logistics structures Usage of production, transport and distribution capabilities to fulfill short, medium and long term strategies (e.g. lower costs, gain market share, improve service efficiency, reduce response time, reduce environmental footprint). Usage of third party logistics providers. Logistical Improvements, Manufacturing Sector, 1960s to 2010s 20 40 18 16 35 35 30 12 25 25 10 20 8 15 6 10 4 7 2 5 4 0 1960s 1970s Logistics Costs (% GDP) 1980s 1990s Inventory Costs (% GDP) 3 2 2000s 2010s Cycle Time Requirements (days) 0 Days % of GDP 14 Worldwide Logistics Costs, 2002 6% 4% 39% 24% 27% Transportation Warehousing Inventory Carrying Order Processing Administration From Push to Pull Logistics Push Pull Supplier Supplier Supplier Supplier Manufacturer Distributor Supplier Supplier Supplier Freight flow Supplier Supplier Supplier Manufacturer 3PL Returns / Recycling Distributor Customer Point-of-sale data Customer Layers to Logistics Services Actors Services 1PL Manufacturing, Retailing Carriers 2PL Transportation Logistics service providers 3PL Lead logistics providers & consultants 4PL Service integration Cargo owners Supply chain integration Logistics Supply chain management Logistic Performance Index, 2010 B – Value Chains The Commodity Chain (or Value Chain) Stages 1- Commodities 2- Intermediate Goods 3- Final Goods Raw materials Manufacturing and assembly Distribution Attributable to climatic (agricultural products, forestry products) or geological (ores and fossil fuels) conditions. Flows Bulk shipping Transformation that confers added value. Metals, textiles, construction materials and parts used to make other goods. Goods shipped to large consumption markets. Flow and inventory management. Unit shipping LTL shipping Market Transport Chain High volumes Low frequency Average volumes High frequency Market Low volumes High frequency Commodity Chains and Added Value High Fabrication Added value R&D Low Marketing Branding Design Concept Sales / Service Distribution Manufacturing Commodity chain Logistics Product Life Cycle Sales Monopoly Idea Competition Promotion First competitors Mass production Obsolescence Research and development Growth Maturity Decline Stage 1 Stage 2 Stage 3 Stage 4 APL Logistics Freight Distribution Center, Shenzhen, PRC, December 2005 Container Waiting to be Loaded, APL DC - Shenzhen Extended Distribution Center System of JVC Belgium Palletization of “Floor Loaded” Shipments, Belgium C – Distribution Systems Types of Supply Chain Facilities Fabrication Heavy manufacturing Cold Chain Air cargo Regional warehouse Cross-docking Distribution Light manufacturing Multitenant Bulk warehouse Rack-supported warehouse Storage Optimal Location and Throughput by Number of Freight Distribution Centers Cross-Docking Distribution Center Distribution Center Before Cross-Docking Suppliers Suppliers LTL Receiving Sorting Customers After Cross-Docking Shipping FTL FTL Customers Cross-Docking DC Retail Logistics and E-commerce Conventional Retail Logistics E-commerce Retail Logistics Suppliers Regional Distribution Center RDC Store Deliveries Retailer (In store inventory) Suppliers E-Retailer RDC RDC Order Online purchases Parcel Delivery Company Home Deliveries Travel to store Customers Customers Order-Delivery Sequence of an Apple iPad Order placed online Order Fulfillment (Cycle time of 12 days 18hrs 08min) Order processed 3hrs 34min Shipment notification 12 days 15hrs 34min Note: Path is approximate Consolidation (Shenzhen/HK) 2hrs 45min 4hrs 23min 7hrs 34min Transfer (Anchorage) 17hrs 04min 1hr 57min 1hr 22min Deconsolidation (NY Metro) 6hrs 03min 4hrs 00min 1hr 11min 2hrs 48min At Anchorage hub Left Anchorage hub Shipment notification Left Newark hub Leaving local DC At Hong Kong hub At Newark hub At local DC Cleared customs Shipment picked up Delivery (Lead time of 48hrs 11min) Delivered Logistic Activities and their Green Dimensions Product Design and Production Planning • Product design • Near sourcing • Sustainable sourcing Physical Distribution Materials Management • Certified distribution facilities • Certified carriers • Load consolidation • Alternative modes and fuels • Packaging • Recycled inputs • Recyclable outputs (waste management) Forward Channel Producers Distributors Suppliers Consumers Recyclers Collectors Reverse Channel Forward and Reverse Distribution Packaging with Less Footprint Operational Conditions of Cold Chain Logistics Conditional demand • Each product has a specific perishability. • Shelf life and revenue. • Demand conditional to qualitative attributes. Load integrity • Reefers as the common load unit. • Packing, packaging and preparation. • Empty backhauls. Transport integrity • Uninterrupted integrity of the transport chain (modes, terminals and DC). • Specialized modes (speed) and terminals? Temperature Standards for the Cold Chain "Banana" Pharmaceutical Chill Frozen Deep Freeze -30 -25 -20 -15 -10 -5 Degrees Celcius 0 5 10 15 Shelf Life of Selected Perishable Food Products Product Shelf Life (Days) Optimum Temperature (Celsius) Apples 90-240 0 Bananas 7-28 13.5 Bell Peppers 21-35 7 Cabbage 14-20 1 Eggs 180 1.1 Onions 30-180 1 Lettuce 12-14 0.6 14-65 -2 21-90 7 Pears 120-180 -0.6 Potatoes 30-50 10 Seafood (shrimp, lobster, crab) 120-360 -17.8 Strawberries 5-10 0.6 Tomatoes 7-14 12 Fresh Meat (beef, lamb, pork, poultry) Oranges Lettuce Shelf Life by Storage Temperature 14 12 Shelf Life (Days) 10 8 6 4 2 0 0 5 10 15 Temperature (Celsius) 20 25 Seaborne Reefer Trade, 2008 14% 20% 3% 7% 24% 10% 19% 3% Bananas Citrus Deciduous Fruit Exotics Fish & Seafood Meat Dairy Other Reefer Stacking Area, Maher Terminal, Newark Grocery Chain Cold Storage Facility, Regina Subtropolis Distribution Center, Kansas City