English for Information
Professionals
Greeting
• In every culture, greeting is a part of
everyday social interaction. People around
the world greet each other differently
How people in
various
countries
greet each
other?
How people in
various
countries
greet each
other?
• people rub their noses for
greeting.
How people in
various
countries
greet each
other?
• social kissing between men is
common
How people in
various
countries
greet each
other?
• people always shake hand when
they meet.
• young people always elaborate
handshaking and hand slapping
How people in
various
countries
greet each
other?
• people always bow their head
• people always slight bow,
with the palms pressed
together to the chest.
• It is typical for Thai people to greet others by saying
"Where are you going?" or "Where have you been?"
• Native English speakers say
" Hello, how are you?" or
"Good morning. How are you?"
• It depends on who you are talking to.
Formal
Good Morning (Mr…..)
Good Morning (Mr…..)
Afternoon (Miss..)
Afternoon (Miss..)
Evening (Mrs…)
Evening (Mrs…)
• How are you?
• I’m fine. Thank you.
And you?
• It’s nice to see you.
• Nice to see you too.
• Welcome to …
Informal
Hello, B.
Hello,A.
Hi, B.
Hi, A.
• Great to see you.
• Great to see you too.
• Nice to see you.
• Nice to see you too.
• How are you doing? • Ok, How about you?
1. Greeting friends or people you know very well.
• When friends meet each other, they say " Hi"
or "Hello" to each other.
• They also ask about each other's health.
• A greeting can be accompanied by a smile.
Bob meets his friend, Sally, in
the office
Ben : Hello, Sally.
Sally : Hi, Ben. How are you?
Ben : Fine. Thanks and you?
Sally : Very well. Thank you.
When you meet your friends or
somebody you know well, you can say…
•
•
•
•
•
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•
Hello, John.
Hi, Mary.
Hello, John. How are you?
Hi, Mary. How are you doing?
Hi there.
Hello there.
What’s up (Dude)?
When you have not seen your friend for some time ,you
may say…
Hello, Paul. Long time no see. How have you been?
Hello, Chris. Nice to see you again.
Hi Sarah. What have you been doing?
When you call your friend, first name or nickname is
usually used such as John, Mary, Sam
2. Greeting Other People
• When you meet someone you do not know
very well or someone who you are older
people, you should call that person by the
family together with the title such as Mr., Mrs.,
or Miss
• Ms. Wilson : Good morning, Mr. Smith.
• Mr. Smith : Good morning, Ms. Wilson.
• Ms. Wilson : How are you this morning?
• Mr. Smith : I'm very well. Thank you.
How are you?
• Ms. Wilson : I'm fine . Thank you.
Choose the best answer
1 You meet your English teacher in a department store,
you say
A. Hello, teacher.
B. Hello, David.
C. Hello, Mr. Anderson.
2 You meet your friend, Jane, on the way to your class,
you say.
A. Hi, Miss Jane
B. Hi, Jane
C. Good morning, Miss Wilson
Choose the best answer
3 You are a receptionist at a hotel. A guest walks in and wants to
check in. You say…………
A. Hello. How are you?
B. Good morning, sir. May I help you?
C. I'm a receptionist. What do you want?
4 You want to introduce Mr. Michael Anderson to your boss. You
say……
A. Mr. Somchai, I 'd like you to meet Mr. Anderson.
B. Mr. Somchai, I 'd like you to meet Mr. Michael.
C. Excuse me, I'd like you to meet Anderson.
Pair practice: sample conversations with
audio (practice with a learning partner)
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Greetings in Passing
Greetings before a Conversation
Greetings in the Classroom
Greetings in Business
Greetings at a Party or Social Event
Greetings in a Friend's Home
Greetings in Passing
• It is polite to greet a person you know.
• However, you don't always have time to stop
and have a conversation.
• Just remember to smile as you say hello.
• A small wave is also polite.
• Sometimes you pass the same person a
second time on the same day. You can say
“Hello again" or just smile.
Tips
• Slow down to greet someone you know. You
don't have to stop what you are doing
(walking, working, shopping).
• Say an appropriate form of hello.
• Smile and wave.
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•
•
•
•
•
•
Hello
Hi
Good morning
Good afternoon
Good evening*
Hey, John.
How's it goin'?**
• *Good night is a farewell (goodbye) phrase. It is NOT a
greeting to use at night time.
• **Native speakers often shorten "going" to "goin" in
casual greetings.
Slang greetings in passing
• Using slang in a greeting is typical between close friends.
Teens often use slang when they greet each other. Certain
English speaking countries also have their own popular form
of "hello".
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Howdy
Hiya
Whazzup?
Yo
G'day (Australia)
Greetings before a conversation
• Sometimes you stop and talk for a minute as you
say hello.
• This type of greeting is followed by a conversation.
• Close friends often hug when they greet each other,
especially after a long time without seeing one other.
• Men sometimes give each other a hand shake or a
high-five (touch palms above the head).
Tips
• Stand near a person and say hello.
• Express happiness to see a person.
• Ask a question or begin a conversation.
Useful Phrases:
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•
•
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•
Nice to see you.
Long time no see. (I haven't seen you in a while.)
What have you been up to?
How are things?
It's been a while. (It's been a while since I've seen
you.)
• What's new?
• Not much. (answer to What's up?)
Pair Practice
(casual between friends or coworkers)
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A: Hi Corey.
B: Hey, Jennifer. Good to see you. (hug)
A: Me too. How've you been?
B: Busy, you?
A: Pretty good. How's your new job?
B: It's okay. There's a lot to learn. What's new with you?
A: Not much. The kids are back at school.
Greetings in the Classroom
• It is polite to greet a new student that joins
your class.
• Introductions immediately follow this type of
greeting.
Tips
• Say hello and exchange names.
• Exchange nationalities.
• Engage in one line of small talk (weather,
surroundings, news).
Useful Phrases
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•
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I'm from...(city or country)*
I hear it's beautiful/hot/expensive there.
How do you like it here?
How long have you been here?
• *Learners often say "I come from..." instead of "I'm
from...". Native speakers use "come from" for things
or animals, not people: The toys come from China.
Milk comes from cows.
Listen and read:
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A: Hello. I'm Sasha.
B: Hi Sasha. I'm Brent. (hold out hand to shake)
A: Nice to meet you Brent. Where are you from?
B: Chicago, Illinois. And you?
A: I'm from Australia. I live in a small town near Sydney.
B: Australia. Wow. I've always wanted to go there. How
long have you been in Canada?
• A: I just arrived this week. It's my first day of school.
• B: Really? I think you'll love Vancouver. It's really
beautiful here.
Greetings in Business
• Proper etiquette is important in business
greetings. Make sure to use polite language such
as "please" and "thank you". Appropriate titles
and gestures should also be used. Shaking
hands is common in most English speaking
countries. It is also important to smile.
Tips
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Introduce yourself with name and title.
Shake hands.
Express happiness to meet the other person.
Give or accept directions.
Useful Phrases
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Please have a seat.
Thanks for agreeing to meet with me.
He'll be right with you.
Can I offer you something to drink?
My pleasure.
Listen and read:
• A: Hello. I'm Mia Conners.
• B: Hi Mia. I'm David Sinclair, and this is my partner
Gina Evans. (hold out hand to shake)
• A: Nice to meet you Mr. Sinclair and Ms Evans.
Thank you for taking the time to meet with me today.
• B: It's our pleasure. And please, call us David and
Gina. Can I take your coat?
• A: Thank you.
• B: No problem. Please take a seat and we'll be right
with you.
Greetings at a Party or Social Event
• It is polite to greet many people at a social
event.
• This is called "mingling".
• After you greet people you know look for
people you haven't met before.
• Introduce yourself and start a conversation.
Tips
• Say hello and introduce yourself to a person
who is not in a conversation.
• Talk about your relationship to the host.
• Discuss one party related item (food, theme,
length of stay).
Useful Phrases:
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Who are you here with?
How do you know Jane? (party host)
I don't think we've met.
Have you been here long?
Have you tried the cheese dip/dessert/punch?
Where did you get your costume?
The food looks great. I can't wait to try the dip.
I love your dress/shirt/hat. It really suits you. (looks good
on you)
• These decorations are wonderful. I love the table
cloth/balloons/flowers.
Listen and read:
• A: I don't think we've met. I'm Stacey. (hold out hand to
shake)
• B: Hi Stacey. I'm Carl.
• A: Hi Carl. So, how do you know Jane?
• B: Oh, Jane and I used to work together at a coffee
shop.
• A: Oh, you mean when you were working in Japan?
• B: That's right. And how do you know her?
• A: Actually, Jane is my cousin. Our moms are sisters.
• B: No way! You two don't look anything alike.
Greetings in a Friend's Home
• When you go into a friend's home, it is polite
to greet other people (relatives/roommates)
in the house.
• Say hello and introduce yourself. A
conversation may or may not follow.
Tips
• Introduce yourself to people you don't know.
• Express happiness to meet the other person.
• Make small talk.
Useful Phrases
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You can call me...
Thanks for coming.
Thanks for having me.
I've heard so much about you.
You have a beautiful home.
Listen and read:
• A: Hi Mike. I've heard so much about you. Jesse says
you love to play guitar.
• B: Yes I do, Mrs. Simpson. Nice to meet you.
• A: We're glad to finally be able to meet you. Dinner will
be ready in about twenty minutes.
• B: Is there anything I can do to help?
• A: No, everything is pretty much ready. We're just
waiting on the roast. I hope you like roast beef.
• B: Yes, of course. Jesse tells me you are a fabulous
cook.
Information professionals
A: Good morning, mam. How can I Help you?
B: Good morning. l’d like to borrow some
books like Da Vincci Code or Harry Potter
and the Goblet of Fire.
A: O.K. Please come this way, mam.
Madam or Madame (f) (N.) polite form of address to a woman,
whether married or unmarried, usually somebody one does not
know personally
A: Good morning. Are you Mr. Smith?
Welcome to Chiang Mai Rajabhat University
Library.
B: Good morning, mam. It’s very nice to see
you again.
A: Please come this way. I’ll show you around.
B: Thank you so much. It’s very kind of you.
A: It’s a great pleasure for me
Introducing
• Introducing oneself
• Introducing someone to other (s)
• Introducing someone to audience
A:
May I introduce you to
Mr. ……..
I’d like to introduce you to
Ms. …….
I’d like you to meet
Mrs. …….
Formal
Khun…….
B:
How do you do.
I’m pleased to
It’s a pleasure to
see you.
It’s nice to
know you.
Nice to
meet you.
Pleased to
C:
How do you do.
I’m pleased to
It’s a pleasure to
It’s nice to
Nice to
Pleased to
see you. (too)
know you.
meet you.
Informal
A:
B:
C:
Can I introduce you to
James.
This is
Cindy.
I want you to meet
Paul
Hello, (James).
Nice to meet you.
Hi, (Paul)
Pleased to see you
Hello, (B).
Nice to meet you too.
Hi, (B).
Pleased to see you too.
Good bye.
A:
I’ve got to go.
See you tomorrow.
I have to leave now.
See you later.
I think I have to leave now.
Good bye.
I’ll call you later.
Bye.
I’ll see you later.
Good night.
I’ll talk to you later
B:
See you.
See you (tomorrow).
Take care.
Good bye.
Bye.
Good night.