Electronic Staff
Record
ESR Release 9
NHS Briefing
Introduction
• Functionality presented here reflects the current
known position and is subject to successful testing
• Statistics taken from ESR demonstrate that OLM is
being widely used across the NHS
2
General OLM Usage Statistics
July 2010
3
Statistic
Value
Total Enrolments
May 2005 – July 2010
10,796,063
Total Individuals with Learning
Record
1,097,864
Average Monthly Enrolments
(Past 6 Months)
482,782
Organisations with Enrolments
385
Enrolment Timeline
Peak = 580,000
4
Total Completions by Staff Group
Students, 11
Add Prof Scientific and
Technic, 1,084
Additional Clinical Services,
3,332
Nursing and Midwifery
Registered, 8,318
No Staff Group Specified, 19
Medical and Dental, 1,597
Healthcare Scientists, 1,206
Estates and Ancillary, 220
Allied Health Professionals,
1,621
5
Administrative and Clerical,
9,147
Total Completions of National e-Learning Content per Month
4,500
4,031
4,000
3,460
3,433
3,500
3,298
2,818
3,000
2,398
2,500
1,892
2,114
2,000
1,500
800
1,000
500
115
187
01-JUL2009
01-AUG2009
957
361
0
6
01-SEP2009
01-OCT2009
01-NOV2009
01-DEC2009
01-JAN2010
01-FEB2010
01-MAR2010
01-APR2010
01-MAY2010
01-JUN2010
01-JUL2010
Overview
• ESR based on Oracle E-Business Suite
• Customised for the NHS
• ESR currently on Release 11.5
• ESR R9 will upgrade ESR to Oracle Release 12
7
Why?
• Extended Oracle support for 11i ceases in May
2013 so ESR will have to be upgraded before then
• Oracle will no longer develop on the 11i platform
• R12 provides the NHS with the foundation to
request further development of the Oracle solution
8
Key Features of R12
• Major upgrade to the underlying application and
technical infrastructure
• No significant changes to Core HR and Payroll
• Significantly improved functionality in the areas
OLM and Self Service
• End User Interface Updates
9
What has changed?
• General focus on usability
• Reduced number of clicks for end user navigation
• Make steps more logical for the end-user
• Includes Oracle-developed enhancements
• Some developments designed specifically at the
request of NHS
10
New look and feel…
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Navigator
12
Self Service Learner Home Page
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OLM Catalogue
14
Customers
15
Suppliers
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Self Service
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Core Forms
18
Discoverer
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Changes to OLM
• Learner Groups
• Enhanced Learning Paths
• Reduced Clicks to Perform Administrative Tasks
• Reduced Clicks for Learners in Enrolment Process
20
Changes to OLM
• Learner Groups
• Enhanced Learning Paths
• Reduced Clicks to Perform Administrative Tasks
• Reduced Clicks for Learners in Enrolment Process
21
Learner Groups - Overview
• Intended use is where there are a frequent ‘Group’
of learners who need to complete the same
learning.
• The Learning Administrator can then use learner
groups to define learner access for all objects in
the content hierarchy.
• More efficient and effective learner management
22
Learner Groups - Detail
• New ‘Setup’ Tab
• Learner access can be applied by learner group
• Enrolments can be made by learner group
• Can consist of:
–
–
–
–
–
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Learners
Organisations
Positions
Jobs
Other Learner Groups
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27
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Learner Groups may be used with Learner Access…
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Changes to OLM
• Learner Groups
• Enhanced Learning Paths
• Reduced Clicks to Perform Administrative Tasks
• Reduced Clicks for Learners in Enrolment Process
34
Enhanced Learning Paths - Overview
• Re-introduces ‘Program’ functionality (from OTA)
based on NHS request
• Significantly reduced number of clicks Administrators and Learners can subscribe and
enrol in one process
• Prevent learners from withdrawing from classes
35
Enhanced Learning Paths - Detail
• Enable Learning Administrators to enrol learners
onto classes that are part of courses linked to the
learning path.
• Currently a learner is subscribed to a path. The
learner must then enrol (or be enrolled) on each
course attached to the path.
• Enhanced learning paths automate the course
enrolment.
• Classes can be marked as learning path only
36
Example
Microsoft Office
Learning Path
Word Basics
37
Excel Basics
PowerPoint
Basics
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Changes to OLM
• Learner Groups
• Enhanced Learning Paths
• Reduced Clicks to Perform Administrative Tasks
• Reduced Clicks for Learners in Enrolment Process
43
Administrator Usability - Overview
• Small changes with large impact on usability
– Shortcut links
– Number of places available on class
• Input from NHS and OLM Special Interest Group
44
Administrator Usability - Detail
• Mass Enrol – Reduced from 11 to 8 clicks (in total)
• More logical for the administrator
• Able to see the number of places available before
attempting to mass enrol learners
45
Process Flow
Current Process:
Go to classes
page
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Select
Class
Enrolments
Add
Enrolments
Add
Learners
Select
Learners
Apply
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50
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Process Flow
Current
New
Process:
Process:
Go to classes
page
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Select
Class
Enrolments
Add
Enrolments
Add
Learners
Select
Learners
Apply
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Changes to OLM
• Learner Groups
• Enhanced Learning Paths
• Reduced Clicks to Perform Administrative Tasks
• Reduced Clicks for Learners in Enrolment Process
57
Learner Usability - Overview
• Small changes with large impact on usability
• Input from NHS and national OLM SIG
• Only show forms that are relevant
58
Learner Usability - Detail
• Reduced from 5 clicks to 3
• More logical for the learner
• Removes screens that are not relevant, reintroduces them when they are.
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Process Flow
Current Process:
Search for
course
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Select
Course
Select
Offering
Select
Class
Confirm
Course with Single Offering, Multiple Classes…
61
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65
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Process Flow
Current
New
Process:
Process:
Search for
course
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Select
Course
Select
Offering
Select
Class
Confirm
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Single class…
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OLM - Review
• Learner Groups
• Enhanced Learning Paths
• Reduced Clicks to Perform Administrative Tasks
• Reduced Clicks for Learners in Enrolment Process
76
Further R12 Information
• R9 currently scheduled for January 2011
• kBase
– NHS Business Briefing Presentation
– Development Schedule
• Special Interest Groups
• R12 Bulletins
• ESR News
77
Beyond ESR Release 9
Key developments for 2011
• Automated Inter Authority Transfer
– Transfer of competencies pre-employment
• Automated User Account Creation
– Includes ability for Applicants to access e-Learning
• Learning Certification
– Provides additional compliance checks
78
Any Questions?
79