The Role of Professional
Bodies in Life-Long Learning
Mary Ann Reynolds FRICS
RICS Switzerland
ERES December 2010
Training & Conferences
RICS and CPD / LLL
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What is the RICS role
• Ensuring standards
• Serving members
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What RICS has to offer centrally
• RICS Training
• Online Academy
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What RICS has to offer locally
• Events, conferences, seminars….
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The future
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What is the RICS Role?
RICS is the world's leading professional body for qualifications
and standards in land, property and construction
Therefore it has a role in:
• Ensuring standards (for benefit of members, firms, clients, the
public, society,……)
• Providing a service to the members (high-quality, cost-effective,
accessible learning opportunities…)
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RICS and Ensuring Standards
All RICS members are bound by the Rules of Conduct for Members (V3 Jan
2010). Rule 6 says:
“Members shall plan, undertake, record and evaluate appropriate
continuing professional development and, on request, provide RICS with
evidence that they have done so.”
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There are no set number of hours although 20 hours p.a. is the recommended
minimum
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Members are advised to regularly record their CPD
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RICS monitors through random sampling. CPD records are usually requested
by email and 28 days allowed for submission
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ALL RICS members in whichever country or juridsdiction are responsible
and accountable for complying with these CPD regulations.
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RICS Regulation
Newly established Regulation Department for RICS in Europe
New in Europe – “Regulated by RICS”
Firms can register to be regulated by RICS – obligation to ensure
staff receive appropriate and adequate training for their roles and
to keep CPD records
– annual return
– monitoring
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What RICS has to offer centrally
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Recently established “RICS Training”
Thinking globally
UK as development hub for the rest of the world
Work with Professional Groups to develop technical courses
Combination of face to face and distance learning
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This is what is available – Face to Face
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55 face to face courses
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Last Year (March – July) (23 courses)
– 730 bookings
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This year (to 30 November)
– 555 bookings
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Course Breakdown
Course Type
2009 - 2010
2010 - 2011
Technical Course
14.3%
37.8%
RICS Members (APC)
61.2%
50.5%
Business Development
19.4%
0.0%
Personal Development
4.3%
7.3%
Management
0.8%
4.4%
Total
100%
100.0%
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Some of the Courses
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Conduct Rules, Ethics and Professional Practice
Fundamentals of Valuation (Commercial)
Fundamentals of Valuation (Residential)
Building Pathology for Commercial Property
Building Control Legislation and Systems
Dilapidations a building surveyor’s perspective
Carbon Management in the Built Environment
Pre Contract Project Management Development techniques
Post Contract Project Management Techniques
Strategic approach to property development
Facilities Management - A Strategic Approach
Contract Administration
Inspection Techniques for Surveyors
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Change Management (Leading Change for Success)
Time Management
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Business Development
Improving Motivation and Boosting Performance
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RICS Online Academy
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RICS On-line Academy launched 25th August 2010
– 9 podcasts
– 3 soft skills e-learning modules
– 4 APC e-learning modules
– 1 RICS Ethics Course
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Not widely marketed outside the UK – as yet
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4500 registered users and 120 courses sold (as at 30 November)
– 20% are overseas bookings
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What is the Online Academy
E-learning platform that allows
members to study RICS Training
courses at a time and pace to suit
them
Designed to support teaching and
learning
Combining a variety of tools and
resources in a single integrated system
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Online Academy Characteristics
Online Training Programmes
Administration
Documentation
Tracking
Reporting
• Manage users, roles, courses, instructors, facilities, and generate
reports
• Course calendar
• Learning Paths
• Student messaging and notifications
• Assessment and testing
• Display scores and transcripts
• Grading of coursework
• Web-based or blended course delivery
• Manager enrolment and approval
• Grouping students according to demographic units
• Manage single, multiple, corporate and partner employees accounts
•…
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Online Academy Advantages
• E-Learning delivers training anytime anywhere
• E-Learning minimises travel costs
• E-Learning minimises time away from work
• E-Learning saves time without reducing learning benefits
• E-Learning is cost effective
• E-Learning can better meet the needs of geographically
diverse employees
• E-Learning can offer more individualised instruction
• E-Learning allows you to complete the courses at your
convenience
• E-learning allows you self-paced learning
• E-learning allows you to gain extra knowledge
•…
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What RICS has to offer locally
Depends on location and strength of
RICS on the ground:
Examples:
RICS Rossia and CIS
CPD event dedicated to macro and
micro economic issues and arranged
with Ministry of Economic
Development of Russia (main
valuation regulator)
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What RICS has to offer locally (cont.)
RICS Nordic
Guided tour of “Waterfront” a building
in Stockholm. The developers/owners
showed RICS members the 60 000 m2
of office, hotel and congress space in
the Stockholm CBD area. One of the
most sustainable buildings in Europe
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What RICS has to offer locally (cont.)
RICS Switzerland
Tour and presentation of the nearly
completed Rolex Learning Center at
EPFL, Lausanne. Presentation from
the developers, Losinger and the
client, EPFL
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What RICS has to offer locally (cont.)
RICS Deutschland CPD Certificate
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A number of RICS members in Germany were spot checked by
RICS Regulation and asked to provide CPD evidence
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This caused confusion (“What do I have to do?”) especially for
non-English speakers (“English or German?”)
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Some members were not recording and others were recording,
but were not aware that there was already a CPD recording
system on the RICS website
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Those members who were aware of it, found it not very
accessible, or user friendly (language issues)
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What RICS has to offer locally (cont.)
RICS Deutschland CPD Certificate (cont.)
While chartered surveyors have an obligation to comply, it was recognised that
everybody is human and anyone can forget
The overall challenges were therefore:
a) to provide local support and encourage members to comply
b) to achieve consistency
c) to do this without contravening RICS Regulation processes
 The idea was to turn the CPD requirement round and make an added value
out of something that is prescriptive, make a benefit
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What RICS has to offer locally (cont.)
RICS Deutschland CPD Certificate (cont.)
Implementation:
1. Developed an online data recording system
2. Informed RICS Europe and RICS Regulation and obtained sign-off
3. Agreed that system would initially be voluntary but mandatory in time
4. Invited all existing qualified members
Results to date:
• 55 members have fulfilled the requirements and have been sent their CPD
certificate
• 150 members are currently in the system and completing their records
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The Future
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Members will become more aware of their obligations towards
CPD and the pressure to comply coming from Regulation
RICS Training will develop more face-to-face courses across the
world:
– Working closely with Professional Groups
– Development of topics with input from members, firms,
professional groups and International Regions
Portfolio of e-learning courses will be expanded – great potential
outside UK
Locally, National Groups will continue to provide CPD
opportunities and more adopting CPD certificates?
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RICS Training Contacts
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www.rics.org/training

www.rics.org/onlineacademy
@
training@rics.org
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+44 (0) 2476 868584
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