ENHANCING BUSINESS ENGLISH TERMINOLOGY THROUGH CONCEPT MAPPING Ana Balula1,2, Ciro Martins1, Fábio Marques1 1Águeda School of Technology and Management 2Research Center “Didactics and Technology in Education of Trainers” University of Aveiro (PORTUGAL) Introduction Business Context ICT Language (Business English – lingua franca) • Technical competences Soft competences • Intercultural communication • Intercultural collaboration • Negotiation • Critical thinking Enhancing business English terminology through concept mapping - Ana Balula, Ciro Martins, Fábio Marques (EduLearn 2014) 2 Language learning through CM business English • language for specific purposes • second language acquisition dual-coding (Godwin-Jones, 2010) target/source language • • translation definition … • • multimedia visual representation Enhancing business English terminology through concept mapping - Ana Balula, Ciro Martins, Fábio Marques (EduLearn 2014) 3 Language learning through CM business English • language for specific purposes • second language acquisition dual-coding teaching/learning strategy online concept mapping (Godwin-Jones, 2010) infographic technique target/source language node-link paradigm authentic context new cognitive structures linked to prior cognitive structures • • translation definition … • • multimedia visual representation Enhancing business English terminology through concept mapping - Ana Balula, Ciro Martins, Fábio Marques (EduLearn 2014) 4 Methodology Main objective To find evidence as to the (dis)advantages of implementing Cmapping as teaching and learning strategy, in particular as to the improvement of reading (comprehension) skills and speaking skills (oral presentation) using business English terminology. Participants 30 students Enrolled in the suject “English Applied to Management II” (University of Aveiro) Enhancing business English terminology through concept mapping - Ana Balula, Ciro Martins, Fábio Marques (EduLearn 2014) 5 Methodology Selected tool Cmaptools Data collection Questionnaire Data analysis techniques Content analysis and descriptive statistical analysis Enhancing business English terminology through concept mapping - Ana Balula, Ciro Martins, Fábio Marques (EduLearn 2014) 6 Methodology Phase Tasks 1 2 1.1. Presentation of concept map structures and Cmaptools (1st face-to-face session) 1.2. Creation of e-cmap 1 – Unit 1 of the course syllabus (online individual work – 2 weeks) 1.3. Teacher and peer feedback (in group, 2nd face-to-face session) 2.1. Creation of e-cmap 2 – authentic news article (online pair work – 2 weeks) 2.2. Peer review of e-cmap 2 (online pair work – 1 week) 2.3. Review of e-cmap 2 according to feedback received (online pair work – 1 week) 2.4. Oral presentation and discussion of a news article based on e-cmap 2 (3rd face-to-face session) Enhancing business English terminology through concept mapping - Ana Balula, Ciro Martins, Fábio Marques (EduLearn 2014) 7 Results e-Cmapping: difficulties identified by the students concepts linking words or phrases selecting information commenting other e-cmaps Phase 1 Phase 2 understanding/integrating other students' comments understanding/integrating the teachers' comments using CmapTools 0% 20% 40% 60% 80% 100% Enhancing business English terminology through concept mapping - Ana Balula, Ciro Martins, Fábio Marques (EduLearn 2014) 8 Results e-Cmapping: advantages identified by the students using e-cmaps to study learning with the colleagues' e-cmaps teachers' feedback Phase 1 Phase 2 colleagues' feedback online collaboration business vs general English 0% 20% 40% 60% 80% 100% Enhancing business English terminology through concept mapping - Ana Balula, Ciro Martins, Fábio Marques (EduLearn 2014) 9 Final remarks To teach/learn business English through e-Cmapping, it is crucial to: • Be familiarized with the tool Technical features Online collaboration • Understand the principles underlying Cmapping • Work with authentic texts (motivation) Enhancing business English terminology through concept mapping - Ana Balula, Ciro Martins, Fábio Marques (EduLearn 2014) 10 Thank You! Enhancing business English terminology through concept mapping - Ana Balula, Ciro Martins, Fábio Marques (EduLearn 2014) 11