Hurricane Irene Emergency Planning and Response Metropolitan Transportation Authority Peter Stuebe Deputy Director Metropolitan Transportation Authority 1 Hurricane Planning • Objective: – Provide evacuation services – Protection of customers, residents, employees and infrastructure 2 Hurricane Planning • Worst Case: 2.3 Million New Yorkers would be ordered to evacuate. 3 Hurricane Planning • Components of MTA Plans – Agency and All-Agency plans – Evacuation routes – Communications plans – Use of shelters, reception centers – Protection of equipment – Evacuation or shelter of employees – Service Curtailment 4 Hurricane Planning • Lessons learned from Katrina – Accommodations for pets – Plan for earlier evacuation of health care facilities 5 Hurricane Irene • Challenge and test of the region’s preparedness – 7,500 Health Care Evacuations – 7,500 took refuge in City shelters 6 Preparedness 7 Preparedness • Mitigations 8 Preparedness 9 Preparedness • Mitigations 10 Preparation • Homeless 11 Evacuation 12 Hurricane Evacuation • Challenges – MTA timelines must conform to service area timelines – Coordination with City and other agencies to ensure evacuation – Movement of equipment – Safe shelter of employees – Resumption of service 13 Timelines for Hurricane Evacuation All times refer to hours before the ZERO hour established by NYC OEM Time (hrs before 0 hour) MTA Agency Actions Notes 50 hours (or 24 hours prior to the start of coastal storm service) Railroads will establish a time for the last rush hour 36 hours Begin to secure infrastructure that will not impact service 20 hours Coastal storm service begins Lanes configured at Bridge & Tunnel facilities 16 hours Service in some non-evacuation areas reduced Some railroad branches 8 hours Rail service begins to shut down 6 hours Bus service begins to shut down 3-6 hours ( or when winds reach 39mph on B&T facilities) Traffic barriers in place on Bridge & Tunnel facilities ZERO HOUR All personnel and assets are secured Individual emergency management task forces begin to convene regularly Prepare equipment and personnel to implement coastal storm service 14 Where was Irene 50 hours prior to Zero Hour? 15 Transportation Strategy • Maintain near normal service during rush hour • Supplement where needed 16 Transportation Strategy • Fares in evacuation zones • Pets 17 Additional Subway Service 18 Additional Bus Service • In the worst case scenario, additional service is required during the midday on 75 NYCT and 23 MTA Bus routes 19 NYC’s Satellite Evacuation Center System • 65 Centers • Shelters 20 Shelters 21 Curtailment of Service 22 Curtailment of Service • Safety of crews and bus operators 23 24 Curtailment of Service 25 Customer Communications • MTA as “Target” – Past 2 years improvements in customer communications • Countdown clocks • Internet and cellular • Special web info and signage – Managing the Message • Critical to our success 26 Communications • Chairman Walder participated in press briefings with the Mayor and Commission of OEM 27 28 Customer Communication 29 Emergency Operations Center 30 Who Was There? • City • State • Federal 31 CITYWIDE INCIDENT MANAGEMENT SYSTEM • Any emergency is complex in NYC • CIMS – Used to define roles and responsibilities • Information • Decisions • Resources 32 EOC • Wednesday, August 24 – Activation of the EOC for Planning Meeting • Thursday, August 25 – Activation 24/7 33 Other OEMs 34 Damage Assessment • Worst Damage to MTA on Pt. Jervis 35 After Action or “Hot Wash” • Dozens of meetings – Lessons learned • Routine Tabletop Exercises 36 37