What
to Do
Congratulations
You’re the Logistic Chief
Emergency
Operation Center
What’s Up DOC
Why do we need an
EOC, DOC, ICS, SEMS, NIMS?
Emergency Disaster Service Worker
California Government Code Section 3100-3109:
It is hereby declared that the protection of the health and
safety and preservation of the lives and property of the
people of the state from the effects of natural, man made,
or war-caused emergencies which result in conditions of
disaster or extreme peril to life, property, and resources is
of paramount state importance…in protection of its
citizens and resources, all public employees are hereby
declared to be Disaster Service Workers . . .
How does the field
get additional
SUPPORT?
FIELD
Local
EOC
California California
County Office of
Office of
Emergency
EOC
Services Emergency
Service
Regional
Federal Emergency
Management Agency
Standard Emergency Management System
National Incident Management System
Hierarchy of Disaster Response in California
Federal Assistance
Cal OES – Governor's Office
California Coastal Regional
County Operation Area
Local
City / School / Agency
Field Incident
SCCPPIR - D
PURPOSE AND SCOPE OF EOC
1.
2.
3.
4.
5.
6.
7.
8.
SUPPORT (MACRO)
Communication (FACILITATE/SUPPORT)
Coordination (RESOURCES)
Policy (GUIDANCE)
Priorities
Information Management
Resource Management
Document
Emergency
Operations Center
Management
Section
Emergency
Operations Center
Board of
Supervisors
Management
Command
Section
(Similar to an
Incident Command)
SET THE MISSION
Operations
Section
CARRY OUT THE
MISSION
Plan
Section
DOCUMENT AND FORECAST
THE MISSION ACTION PLAN
Logistics
Section
Finance
Section
Administration
SUPPORTS THE
MISSION
RESOURCES
PAYS FOR THE
MISSION
Board of
Supervisor
Management/Command
Functions :
– Sets policy for the
jurisdiction
– Provides for continuity
– Directs the overall
emergency response
– Ultimate accountability
– Public Information
Board of
Supervisors
Operations
Functions :
• Coordinates inter-agency
response
• Receive, Evaluate and
Respond to Requests for
Assistance / Resources in
accordance with the EOC
Action Plan.
• Participate in setting jurisdiction
wide Priorities
• Provide Field Status Reports to
Command/Management and
Planning Intelligence
EOC
Board of
Supervisors
Plan Section
Management
Section
Operations Section
Logistics Section
Finance Section
Field
Incident Command
Incident Command
Incident Command
Logistics
Operations
Logistics
Operations
Logistics
Finance
Plan
Finance
Plan
Finance
Operations
Plan
EOC
Board of
Supervisors
Plan Section
Management
Section
Operations Section
Logistics Section
Finance Section
Field
Incident Command
Incident Command
Incident Command
Logistics
Operations
Logistics
Operations
Logistics
Finance
Plan
Finance
Plan
Finance
Operations
Plan
EOC
Management
Section
Operations Section
Plan Section
Logistics Section
Finance Section
Field
Field Incident
Command
Field Incident
Command
Field Incident
Command
Logistics
Operations
Logistics
Operations
Logistics
Finance
Plan
Finance
Plan
Finance
Operations
Plan
EOC
Management
Section
Plan Section
Operations Section
Logistics Section
Finance Section
Field
Department
Operation Center
Field Incident Command
Field Incident Command
Field Incident
Command
Field Incident
Command
Field Incident
Command
Field Incident
Command
Field Incident Command
Board of
Supervisors
Planning/Intelligence
Functions:
• Collects / analyzes
information
• Develops Situation Reports
• Documentation Services
• Action Planning
• Advance Planning
• Technical Specialist
• Demobilization
Board of
Supervisors
Logistics
Functions:
• Order resources from offincident locations
• Provides facilities, supplies,
food, transportation, I.T.
• Establish systems for
describing, inventorying,
requesting and tracking
resources.
Board of
Supervisors
Finance/Administration
Functions:
• Provide input in all plans
for financial and cost
analysis
• Prepare all financial
obligation documents
• Prepare incident cost
summaries as needed
• Processing Claims &
Compensation requests
• Recovery (long-term)
EOC AND RESPONSE “GOALS”
1. LIFE SAFETY
(Save lives and protect health)
2. Protect Property
3. Preserve the Environment
4. Restore Area to Normal
as Fast as Possible
The Planning “P”
Prepare for the
Planning
Meeting
Conduct
Action
Planning
Meeting
New Op Period
EOC Director
Sets/Adjusts EOC
Mission
Policy & Priorities
Execute and Revise Plan
Assess Progress
Incident/Event
HOUR 1
EOC Activation
Initial Briefing
Notification
EOC Action Plan
Conduct Section
Briefing/Shift Change
Conduct Section
Meetings and
Set SECTION
Objectives
Assessment
Finalize & Approve
Action Plan – Five Step
1) Understand Situation
2) Establish Objectives and
Initial Plan
Strategies
3) Develop the Plan
4) Prepare, Approve & Distribute
the Plan
5) Evaluate and Revise Plan
The Planning “P”
HOUR 2
Prepare for the
Planning
Meeting
Conduct
Action
Planning
Meeting
EOC Action Plan
Conduct Section
Briefing/Shift Change
Conduct Section
Meetings and
Set SECTION
Objectives
EOC Director
Sets/Adjusts EOC
Mission
Policy & Priorities
Finalize & Approve
New Op Period
Execute and Revise Plan
Assess Progress
HOUR 1
Assessment
Notification
Incident/Event
EOC Activation
Initial Briefing
• Objectives:
– What is to be accomplished
(Big Picture – Macro)
Initial Plan
• Strategies:
– Direction for accomplishing
objectives
HOUR 2
Prepare for the
Planning
Meeting
Conduct
Action
Planning
Meeting
New Op Period
EOC Director
Sets/Adjusts EOC
Mission
Policy & Priorities
Execute and Revise Plan
Assess Progress
Incident/Event
EOC Activation
HOUR 1
Initial Briefing
Notification
EOC Action Plan
Conduct Section
Briefing/Shift Change
Conduct Section
Meetings and
Set SECTION
Objectives
Assessment
Finalize & Approve
Select Objectives and Strategies:
1. Acceptable
2. Makes Good Sense
Initial Plan
3. Feasible
4. Sound Practice
5. Political considerations
6. Alternatives strategies
HOUR 4
DEVELOP
HOUR 2
Prepare for the
Planning
Meeting
Conduct
Action
Planning
Meeting
Finalize & Approve
EOC Action Plan
Conduct Section
Briefing/Shift Change
Conduct Section
Meetings and
Set SECTION
Objectives
New Op Period
EOC Director
Sets/Adjusts EOC
Mission
Policy & Priorities
Execute and Revise Plan
Assess Progress
Assessment
Notification
Incident/Event
EOC Activation
HOUR 1
Initial Briefing
Emergency Operations Action Plan
Prepare for Planning Meeting
- Intelligence
Initial Plan
- Resources
- Update
- Revise
- EOC Action Plan Draft
HOUR 2
HOUR 4
HOUR 5
Prepare for the
Planning
Meeting
Conduct
Action
Planning
Meeting
Finalize & Approve
EOC Action Plan
Conduct Section
Briefing/Shift Change
Conduct Section
Meetings and
Set SECTION
Objectives
New Op Period
EOC Director
Sets/Adjusts EOC
Mission
Policy & Priorities
Execute and Revise Plan
Assess Progress
Assessment
Notification
Incident/Event
EOC Activation
HOUR 1
Initial Briefing
Initial Plan
HOUR 2
HOUR 4
HOUR 5
Prepare for the
Planning
Meeting
Conduct
Action
Planning
Meeting
HOUR 6
Finalize & Approve
EOC Action Plan
Conduct Section
Briefing/Shift Change
Conduct Section
Meetings and
Set SECTION
Objectives
New Op Period
EOC Director
Sets/Adjusts EOC
Mission
Policy & Priorities
Execute and Revise Plan
Assess Progress
Assessment
Notification
Incident/Event
EOC Activation
HOUR 1
Initial Briefing
- Prepare
- Approve
Initial Plan
- Finalize
- Distribution
HOUR 5
Conduct Section
Meetings and
Set SECTION
Notification
Incident/Event
EOC Action Plan
Change
New
Op Period
EOC Director
Sets/Adjusts EOC
Mission
Policy & Priorities
Assessment
Finalize & Approve
Conduct Section
Briefing/Shift
Objectives
Initial
Briefing
HOUR 1
Conduct
Action
Planning
Meeting
Execute and Revise Plan
Assess Progress
EOC Activation
HOUR 2
Prepare for
the Planning
Meeting
HOUR 6
Initial Plan
HOUR 11
HOUR 4
1. An overview of what has
transpired in the last
operational period for their
Section
2. Objective that have been
accomplished in the last
Operational Period
3. New Objectives that have
been developed to
address changing
conditions
4. Any trends that appear to
be happening
5. Any outstanding issues
from the last operational
period.
Emergency Operations
Center
1)
2)
3)
4)
5)
Coordinate (inter-agencies / resources)
Conduit (additional resources)
MACRO vs Micro
Strategic vs. Tactics
Promote problem resolution at the
lowest level.
6) Cascading Events
7) ANTICIPATE Needs
ANTICIPATION
• Activate EOC
1. EOC Website geo-mapping, on wall
2. EOC Action Plan
3. Information verified, share intelligence
4. Feeding, sleeping, shifts, breaks
5. Recovery Plan
• Water (Bottle, Truck, Pipeline)
• Sewer (Port-a-potty, infrastructure)
• Electric (generator, grid)
• Food-Feed (Field, Community, Shelters, EOC)
• Care and Shelter
1. Location, American Red Cross,
Capacity-ADA Compliance
2. Animal Shelter / Control
3. Evacuation (notificationtransportationCommunity Health / Medical / Vector)
• Communications (News release, radio)
1. PIO Press releases
2. ACS/Ham
3. Joint Information Center
4. Public Health Information Release
5. Police-Sheriff Dispatch CAD
6. Social Media
•
•
•
•
•
•
•
•
•
•
•
•
•
Security
Triage / Hospital / Medical Supplies
Debris (box, removal)
Volunteer Management (Volunteer Ctr.)
Donation Management (Salvation Army)
Cash Donation (Finance Dept/ARC)
Schools (Shelter in Place,
Evacuation, Shelters)
Shift Changes (field, EOC)
Recovery Planning / Disaster
Assistance Center
1. How to sustain economic base?
2. Short / Long term housing
3. Permit Process - Mitigation
Proclamation of Disaster
Damage assessments
(Windshield, inspectors, engineers)
Barricades, generator, batteries,
vests . . .
Staging Area
1. Resource Management
2. Demobilize / Redeployment
Begin with the End in Mind
GENERAL TIPS
Anticipate needs.
Put first things first
Do Not Prioritize what is on Your Schedule, but Schedule your Priorities.
Think Win - Win
Success follows a Co-operative Approach more naturally than the
Confrontation of “Win” or “Lose”.
Seek First to Understand
Then to be understood
Diagnose before you Prescribe
Synergize
The whole is greater than the Sum
of its Parts
FACTS AND TIPS
Recovery starts with Response
Standing Contracts
Document, Document, Document
Relationships
Debris 40% of costs
No Free Money
Use your resources first, good
luck getting someone else’s money
TEST - Field vs. EOC
Who does Tactics?
Field Operations
Who does Strategies and not Tactics?
Emergency Operation Center (EOC)
EOC Main Function?
Support Field Operations
Via communications and coordination providing policy,
prioritization, information management, resource management
and public information
DISASTER CYCLE – 4 PHASES
PREPAREDNESS
Ed Buonaccorsi (707) 565-2550
Ed.Buonaccorsi@sonoma-county.org