Business Ethics: Transcending Requirements through Moral Leadership ------Chapter # 11 – Becoming Moral CHAPTER # 11 – Becoming Moral I – The Moral Person A. B. C. D. E. F. Attributes of the Moral Person Conflict Balance Dual System of Ethics Why Be Moral? The Moral Business Manager © Cavico & Mujtaba, 2005 II – Summary of Philosophical Ethics 1. Reason 6. The Social Good and the Community 3. Certainty in Ethics 7. The making of and Morals Morality 4. Ethical Strategy 8. Self Interest 5. Function of 9. Balance Ethical Order 2. Moral Education © Cavico & Mujtaba, 2005 I – The Moral Person Attributes of the Moral Person Intelligence Intelligence is an important virtue for the moral person. The rational, intelligent person carefully weighs the arguments, makes rational calculations, provides reasons for a decision. Strives for the correct answer, is not afraid to make and correct mistakes, and relies on thinking and reasoning © Cavico & Mujtaba, 2005 Self Control Is willing to act on results of ethical deliberation Strongly adheres to moral rules and standards Possesses the character to follow the “order” of his/her intelligence Demonstrates selfcontrol and selfdiscipline Integrity Honorable, trustworthy and loyal to him/herself. Adheres to the rules of conduct Committed to the rules of legal and moral laws. © Cavico & Mujtaba, 2005 Veracity States their beliefs Is faithful to others Freedom Keeps their promise Meets personal expectations Disdains authoritarianism Cherishes the freedom to pursue intellectual, practical, and moral excellence Justice Treats others with dignity and respect Judges others on their merit Is open and unbiased Acknowledges the interests of others © Cavico & Mujtaba, 2005 Accountability Engages in self-restraint, considers the consequences for his/her actions, and takes responsibility for those actions The Common Good Depends on a good community and society to reach the goal of living the “good” life. Immorality is the result of weakness in a persons intelligence, discipline, and community responsibility © Cavico & Mujtaba, 2005 Conflict (The essence of morality) Conflict is unavoidable and always present Generates difficult moral problems Be your own person Use rational and ethical reasoning to resolve conflict © Cavico & Mujtaba, 2005 Balance Duel System of Ethics Fundamental ethical principle Strikes the right balance between conflicting interests Ethical resolutions can be achieved through good judgment, moral integrity, and wisdom Combines equally reason and feeling, prudence and spontaneity, intellect and instinct, theory and practice, public and private activity Utility vs. justice Moral assertions are valid and just when they contribute to the welfare of humanity Acknowledge that conflict exists Twofold criteria for solving moral dilemmas: promote good over bad, and adapt one’s actions to the situation Life as a mixture of ethical considerations © Cavico & Mujtaba, 2005 Why Be Moral? Life continuously presents conflict between moral actions and other types of conduct. Temptation entices one to be immoral. Moral Philosophy vs. Moral Justification. Self-interest as persuasion to follow moral rules. Morals based on self-interests. © Cavico & Mujtaba, 2005 Ethical Justification Ethical Relativist The rules of society are necessary for coexistence, cooperation, and prosperity Legal Positivist Obey the laws to avoid punishment Utilitarian Be moral for the greater good and general welfare of society © Cavico & Mujtaba, 2005 Egoistic Justification Being moral results in harmonious inner-peace, personal satisfaction, and happiness. Setting goals that fit the scheme of human development and satisfies one’s desires. Acknowledges the limits of their actions and progresses steadily toward attainable objectives. Recognizes a way of life that not only provides a satisfying life for themselves as an individual but also the conditions necessary for a meaningful and satisfying social life. © Cavico & Mujtaba, 2005 Problems with Justifying Morality - Presuming that society needs and requires morality, and if it is an advantage to have others act in a moral manner, should an individual adopt a moral way of life or act morally? - There will be at least some circumstances where an individual can act immorally without punishment, unrecognized, and with the intended result. - The Machiavellian goal is to succeed in making one’s self-interest superior, and this can be attained by inducing others to make the demands of morality paramount in their lives. © Cavico & Mujtaba, 2005 It is necessary to demonstrate to others that morality is necessary for the well-being of people in general. Morality demands that people, to some extent and at certain times, act in ways that they cannot perceive as egoistically prudential. Through the success of others one can create a way of life which allows the self-interests of an individual to become consistent © Cavico & Mujtaba, 2005 The Moral Business Manager Prudent Self-Interest The moral manager acts in the best interest of the stakeholders. No Self-Exoneration Does not place blame for moral failings on others Practical Reason Utilizes reasonableness as a standard for moral rightness and attempts to reach the most reasonable solution for a given situation © Cavico & Mujtaba, 2005 Impartiality Moral managers are impartial and considerate of others when making decisions. Ethics becomes more relevant when making business decisions that affect human beings. Management Ethics Morality should be viewed as a management responsibility. Moral questions can assist business managers in developing a sound, ethical philosophy and high ethical standards. A moral business manager can form a code of ethics for the business by use of the Doctrine of the Means to determine moral standards, use of inductive reasoning and go with current practices, or, use Utilitarianism to determine if the “mean” standard promotes greater good, and use Kant’s Categorical Imperative to ensure that an act is not unjust to others. © Cavico & Mujtaba, 2005 Moral Accountability Incorporates morality into business decision making and holds itself accountable for their standard of moral conduct. Codes of Ethics Managers must adopt a code of ethics which is a set of just laws ethical principles, and fundamental moral rules, governing how businesses and management treat one another, stakeholders and society. Set moral rules for all to abide by. Trust Business managers must take collective action to ensure that goods and services are available and accessible to all. They must take responsibility for management’s moral behavior, and do so seriously enough so as to monitor, discipline, and even remove business managers when the standards of morality are violated. © Cavico & Mujtaba, 2005 Moral Leadership Business managers can raise the level of conventional morality through moral power, the implementation of moral concerns, and by being instrumental in building the characters of others. He or she must demonstrate that moral integrity and competence are inseparable, that moral character and trust are indispensable traits of business management as a profession. By demonstrating enthusiasm, cooperativeness, self-discipline, and dedication, the moral manager can build teamwork and a moral business entity. Why Should Business Managers Be Moral? By adhering to moral standards, moral managers acquire the ability to increase their discretion, and thus win the public’s trust. Acting immorally is an abdication of responsibility. II – Summary of Philosophical Ethics Reason The basis of morality is found principally in the powers of the mind that are common to all people. Reason is used ethically to establish the moral standards that guide human conduct. Ethics compels the use of reason on the part of an individual who is asked, and expected, to think out and make his or her own moral decisions. © Cavico & Mujtaba, 2005 Moral Education Reveals what can be taught and seeks to provide insight rather than preach. The true and proper function of the moralist is to promote good conduct by ethically discovering and explaining the nature of morality. Educating people to weigh the moral issues and to reason ethically to achieve moral conclusions will result in more people becoming moral. © Cavico & Mujtaba, 2005 Certainty in Ethics and Morals External justification for validating ethical principles is appropriate but the question is how to justify them. Unless moral questions can be “answered” by ethics, morality is open to subjectivism, relativism, amoralism, and disorder. It is not realistic to reduce all ethical considerations to one neat pattern, so as to provide one constant principled solution to all moral problems. As long as absolute certainty is not required, one can use moral philosophy and ethics to render moral judgments. © Cavico & Mujtaba, 2005 Ethical Strategy A satisfactory ethical approach is to base morality on a variety of ethical doctrines. - Egoistic, utilitarian, and Kantian moral philosophies are needed to attain the best possible life a person is capable of. - The ethics of principle must be conjoined with the ethics of virtue. For every virtuous character trait, there will be a principle defining the type of moral action in that the virtue is to express itself; and for every principle, there will be a virtue which exhibits a disposition to act in accordance with the principle. © Cavico & Mujtaba, 2005 Function of the Ethical Order The function of the ethical order is to promote the fullest development of the capacities of all its members and to maximize human expression. The ethical order is committed to moving human beings to the full realization of their capacities and powers, to the convictions that happiness is possible and attainable by all. The ethical order underscores freedom, expression, and (harmonious) development which are all essential aspects of the “good life.” © Cavico & Mujtaba, 2005 The Social Good and the Community The purpose of ethics is to provide the moral rules required if people are to live together, develop, compete, and prosper in a community setting. Morality serves to place restraints on unbridled selfishness that denies others’ respect and overrides their rights. Morality protects the interests of individuals within a society. © Cavico & Mujtaba, 2005 The Making of Morality Morality is the rules of conduct that restrain, guide, and determine “right” courses of action. Ethics is the tool that can build and maintain a moral system of secular, objective, universal rules governing conduct. Ethical theories are the means by which morality is constructed. Morality serves as the means by which modifications of the actions and attitudes of people are brought out. © Cavico & Mujtaba, 2005 Self-Interest Self-interest characterizes one’s actions and motives. Moral standards and rules, linked with two human attributes-self-interest and a sense of evenhandedness can create a well grounded system of morality. If a moral system is to be practical and sustaining, it must cohere with the motivational capacities of individuals. © Cavico & Mujtaba, 2005 Balance Through the balancing of reason, morality, and self-interest it may be possible to create a society in which one can live the balanced life through the combination of selfinterest, social good, and justice. © Cavico & Mujtaba, 2005 Conclusion To be considered a moral person one must hold various attributes, and have the ability to resolve conflicts effectively through the use of balanced ethical principles and moral standards. The moral person can justify his or her actions by demonstrating to others that morality is required for the well being of people in general. Moral reasoning and moral education allows an individual to see the learning capabilities that are necessary to construct a moral world. Although there is no such thing as a valid ethical theory, one can form an ethical strategy which encompasses the principles and virtues of ethical order and moral rules of conduct. The balancing of personal aspirations that contribute to the well being of a social community. © Cavico & Mujtaba, 2005 Reference Cavico, F. & Mujtaba, B., (2005). Business Ethics: Transcending Requirements through Moral Leadership. Pearson Custom Publications. U.S.A. ISBN: 0-536-85783-0. Address: 75 Arlington Street, Suite 300. Boston Mass, 02116. Phone: (800) 374-1200. Or: (800) 922-0579. © Cavico & Mujtaba, 2005