Club de l’IRIS Gestion des compétences Job Families Expertises & Competencies profiles June 2011 Group HR Policies To support its ambition to become global, the Group has overtime introduced organization design related tools to measure and compare jobs both internally and externally. Common job evaluation system (the Hay system of evaluation) for its cadre population Grading system to slot all “cadres” functions (A-H) Solvay Job Families model Page 2 © 2011, SOLVAY SA 2 Solvay Job Families model A tool to shape global organization Allows the management to “shape” their organizations and adapt them to changes in strategy and objectives by defining the architecture of roles by defining the mission & 7 responsibilities by identifying competencies and expertise deemed important for excelling in these roles by managing an integrated positioning process – within the framework of Strategic HR Committees - using career ladders and thus reinforcing internal equity By managing an annual review of organizational needs (workforce planning based on JF professions ) GLOBAL INTEGRATION Page 3 © 2011, SOLVAY SA 3 Expertise vs Competencies Solvay Model Full Potential Job Performance Expertise Competencies Solvay Group Competencies dictionary Expertise dictionary Functional skills & knowledge. Acquired through education and experience. Observed through Behaviors (including those linked to Values and Strategic Pillars). Page 4 © 2011, SOLVAY SA 4 Solvay Group Competencies Dictionary (0 -> 5 scale, with specific requirements) 1. Striving for Performance 4. Developing Others Holding People Accountable Building the Team Achievement Motivation Initiative 2. Processing Information 3. Analytical Thinking Conceptual Thinking Information Gathering Interpersonal Understanding Business Awareness Organizational Awareness 5. (Max 6 to 10 Key competencies per profession) Interacting with Others Managing Knowledge and Expertise Impact & Influence Networking Cultural Sensitivity Partnership Aligning Effort Organizational Commitment Strategic Orientation Leadership 6. Working Efficiently Decisiveness Flexibility Planning & Organizing Page 5 © 2011, SOLVAY SA 5 Expertise dictionary Generic expertise required and mandatory for all Professions Page 6 © 2011, SOLVAY SA 6 Generic performance expertises 1. Continuous improvement skills Ability to continuously improve performance through a Plan-Do-Check-Act (PDCA) Cycle aimed at reducing gaps between current situation and targets (including Performance measurement and Performance management) 2. Problem Solving skills Ability to analyze the causes of a problem and to propose creative solutions, relying on specific tools and methods. 3. Project management skills Ability to use specific tools and methods of basic project management. 4. Change management skills Ability to deal with change and to implement improvements, relying on specific tools and methods (8 principle of Kotter) Establishing a sense of urgency, Creating the guiding coalition, Developing a vision and strategy, Communicating the change vision, Empowering employees for broad-based action, Generating short-term wins, Consolidating gains and producing more change, Anchoring new approaches in the culture Page 7 © 2011, SOLVAY SA 7 What value for employee? It clarifies roles & responsibilities, and expected outputs consistently across the group on a global basis allowing global process management It provides more visibility on future career progression possibilities and development needs (All JF are in free access on Intranet) Before 2003: 6000 individual job descriptions Today: +/- 20 job families have been deployed, covering 220 professions for 3.100 cadres business : Manufacturing, Commercial, Supply Chain, RD&T transversal : Finance, IT, Legal, Communication, HR, Procurement, HSE Page 8 © 2011, SOLVAY SA 8 OD JF concept for Quality function In the frame of Solvay policy for Performance Page 9 © 2011, SOLVAY SA 9 Job Family HR : Architecture HR OPERATIONS < 900 Business/Functions HR Industrial Relations H G F E D Deputy Sector/FD HR Mgr Entity HR Mgr Site HR Mgr Deputy Entity HR Mgr Country Industrial Relations Officer (IRO) BPIM Sector/ Function BPIM Senior BPIM CC HR EXPERTS Practice Leader BSC PDP OP Regional Manager Deputy Site HR Mgr Area Manager Service Unit HR Mgr Expert Team Leader C B 3S Regional Manager Senior Expert Area Manager BPIM BSC HR ADMIN Process Specialist ? A Page 10 Process Specialist Operat Proc Leader Operat Proc Specialist © 2011, SOLVAY SA 10 BPIM : Business Performance Improvement Manager Mission & out put per level Mission family To define, develop, deploy, adapt, and implement within the Group, organization Performance policies, models, systems and tools in order to ensure sustainability and continuous improvement of the Group’s activities and contribute to the optimization of the Performance: financial and non-financial results. BPIM Senior BPIM Sector / Functional Directorates BPIM Mission: To implement the Group’s and Entity’s organization Performance policies, models and tools in own local perimeter , to adapt when required the models and tools to the perimeters specific challenges, while ensuring their coherence with the organization Performance policies and the coherence with the perimeter’s management systems, and to support the local management team in business improvement exercises and projects. Mission: To deploy* the Group’s organization Performance policy, models, tools and objectives within the perimeter (SBU/Entity/function / complex site) to adapt when required the models and tools to the Entity’s/Function’s specific challenges, while ensuring their coherence with the organization Performance policy, to support the own Entity/function management team in business improvement exercises and projects and to lead a network of Site BPIM’s. Mission: To define, as a member of the ODP Council, the Group policy for organization Performance, to deploy* within own perimeter (Group and own specific sector) organization Performance policy and objectives, to support the own Sector management team in business Performance improvement exercises and projects and to lead a network of SBU/Entity/Function and Site BPIM’s. Main output: Effectiveness of the Group and Entity’s organization Performance policies, models and tools deployment in the site. Organization Performance solutions and facilitation within own perimeter Advices and facilitation expertise towards own permiter management team. Business Performance optimization within unit or perimeter. Exchange of expertise and best practices with the network Main output: Effectiveness of the Group organization performance policies, models and tools deployment in the Entity/function. Performance solutions and facilitation within the Entity/function. Advices and facilitation expertise towards Entity’s/function’s management team Business Performance optimization within unit or perimeter. Effectiveness of the own BPIM Network. Exchange of expertise and best practices with and within the network. Page 11 Main output: Group and Sector organization Performance policies. Group organization Performance models, tools, standards and guidelines. Advice & expertise towards management teams and network. Business Performance optimization within own perimeter Performance solutions and facilitation within own perimeter Group best practices exchange and external benchmarking Effectiveness of the BPIM network and policy deployment. Selection of external providers.. Projects support. Continuous evolving of the BPIM function. © 2011, SOLVAY SA 11 BPIM - Key differentiators BPIM Job class D Senior BPIM E E Sector / Functional Directorates BPIM F G G H Scope/Perimeter Small or medium size perimeter (lmono SBU site, local Big entity (complex multi SBU site, one business or functional One sector, or all functional directorates at Group level entity,…) entity,) Identifies needs to increase organizational Provides overall guidance on Performance development across the Org Unit to improve overall organizational effectiveness. Recommends solutions to improve organizational effectiveness effectiveness together with line management Combination with additional roles may warrant for a higher grade Reporting Line Administratively and operationally reports to the Manager of the entity or Sector/FD BPIM Functionally reports to a Senior BPIM or Sector/FD BPIM Administratively and operationally reports to the Manager of the entity or Sector/FD BPIM Functionally reports to a Sector / FD BPIM Administratively and operationally reports to a Sector Manager or the CC ODP Manager Functionally reports to the CC ODP Manager Size Number of staff in perimeter N.A. N. A. > 500 > 1000 > 2500 >1000 >2500 N. A. for BPIM functions for complete transversal functions like functional directorates on sector or group level Mastery of expertise Expertise level (cf. list CCODP Authority Competently applies methodology of a number of domains – has basic knowledge of all domains. Contributes to important parts of a practice. Competently applies methodology in all domains, covers the whole practice’s domain for a specific geographical area, business area or specific target population, can adapt methodology to a specific context in a number of domains (specialization). Covers the whole practice’s domain, is able to define, integrate and transfer methodology in a number of sub domains (specialization), manages and markets the practice’s expertise within the Group. Acceptance by management of small and medium size entities, proven capacity to facilitate and guide their management teams. Acceptance by management of big entities, proven capacity to facilitate and guide their management teams. Acceptance by the Sectors and Group management, proven capacity to facilitate and guide Sector / Group management teams. Complexity Implement concepts within own domain of expertise Creativity of performance development solutions Deploy concepts within own domain of expertise - Partly duplicate, partly propose programs / approaches Define concepts within own domain of expertise - Develop programs / approaches Duplicate programs / approaches Partly duplicate, partly propose programs / approaches Business process complexity Low (classic) Medium (several interlinked business processes Medium (several interlinked processes) High (interlinks with all business and support processes) High high high Complexity of internal customers Low (1 SBU) Low Medium (Several SBUs) Medium High (several sectors) high high Geographical complexity Low (1 Site) Low Low Medium (several sites) High (several Regions) high high Low Medium (reengineering & major redesign) Complexity of organizational change Medium (reengineering & major redesign) High (JV, merge….) Page 12 Medium (reengineering & major redesign)© 2011, High (JV, merge….) SOLVAY SA 12 BPIM 10 Key Expertises 2 1 Page 13 © 2011, SOLVAY SA 13 BPIM Job family management…… BPIM practices assessment Fully integrated practice (++) BPIM function Usual practice (+) Some practice (-) YOU BPIM current practice Anecdotal practice (--) Perimeter of the BPIM function (Job family) Activities currently performed by the BPIMs Activities you currently perform Page 14 © 2011, SOLVAY SA 14 Workforce planning WFP is… looking at the profiles the organization needs to achieve the business strategy and building a people strategy that reflects those needs to secure the right people To determine the actions HR need to take today to provide the Business with the right workforce (profiles) within the next 5 years Workforce planning Presentation for HR © 2007, SOLVAY SA 15 Quantitative results – Demand and Gap Analysis 3 Possible scenarii - Steady state - Scenario 1 - Scenario 2 NS Simu : Attrition + Retirment “No meaningful values” export to excel Workforce planning Presentation for HR © 2007, SOLVAY SA 16