Broker Dealer Models 1 Broker Dealer Types: General Securities Introducing/Fully Disclosed Clearing Franchise/Independent Contractor Micro-cap Mutual Fund Discount On-line Bank Affiliated 2 General Securities Broker Dealer Description Also known as “full service” or “wire house” B/D Generally, “Wall Street” firms such as Merrill Lynch and Morgan Stanley. Agents are generally domiciled in large branch offices where business is conducted by phone with “face to face” supervision by branch managers. Agents are generally considered to be “employees” Formal employee training program 3 General Securities Broker Dealer Normally do not allow or restrict outside business activities Provide all types of services • Execution • Clearing • Safekeeping Typically offer “managed accounts” for customers 4 General Securities Broker Dealer Advantages: Nationwide name recognition and advertising campaigns Complete control of transaction processing • No reliance on third party for clearing activity Retain all commissions • Do not pay a clearing fee to a third party to perform “back office” functions Additional revenue generated through margin debits (excess interest charged to customers over B/D borrowing rate) and stocks loaned (practice of lending stock for a fee to other B/Ds) 5 General Securities Broker Dealer Capture multiple revenue streams Able to create, underwrite and distribute products 6 General Securities Broker Dealer Disadvantages Costly initial set-up and continual operating expenses • Requires additional “back office” personnel and procedures. Considerable regulatory compliance responsibilities imposed Greater potential monetary and compliance liability Experienced personnel required Increased net capital requirements 7 General Securities Broker Dealer Regulatory Issues Proprietary products Supervision Electronic records retention 8 Introducing/Fully Disclosed Broker Dealer Description The vast majority of broker dealers are this type Defined as a broker dealer maintaining a formal written agreement with another broker dealer whereby the introducing dealer does not carry customer accounts (hold customer funds or securities or confirm transactions). • The agreement specifies the terms under which execution and record keeping will be maintained. 9 Introducing/Fully Disclosed Broker Dealer Although introducing firms will have “back offices” and record creation and retention requirements, they enter into these agreements to reduce operating expenses. Required to promptly transmit money and securities. The phrases “account carried by” or “account courtesy of” will be on firm’s documents. 10 Introducing/Fully Disclosed Broker Dealer Advantages Significantly less initial start-up and operating costs than general and self-clearing brokerdealers Less administrative and compliance responsibilities Lower net capital requirement Reduced back office expenses 11 Introducing/Fully Disclosed Broker Dealer Disadvantages Total reliance upon clearing firm for settling transactions, loss of “back office” control Sizeable portion of revenues may be paid in clearing costs (i.e., clearing deposit, compliance reports, etc.) Must share participation in margin debits and stock loans with clearing firm 12 Clearing Broker Dealer Description Enters into agreements with introducing broker dealer to “carry” or “clear” accounts A substantial number of clearing firms are affiliated with or are divisions of a General Securities Broker Dealer Handles trade executions and transfers Provides safekeeping (of customer funds/securities) services Most states require registration of these types of firms as they hold customer funds and securities for customers of your state. 13 Clearing Broker Dealer Advantages: Complete control of transaction processing • No reliance on third party. Additional revenue generated through margin debits (excess interest charged to customers over B/D borrowing rate) and stock loaned (practice of lending stock for a fee to other B/Ds) No retail sales force means less compliance issues. Able to maximize use of technology to automate processes and reduce expenses. 14 Clearing Broker Dealer Disadvantages Total reliance upon introducing dealers to acquire customers. Costly initial set-up and continual operating expenses. • Requires additional “back office” personnel and procedures. Greater potential monetary liability. Experienced operational personnel required. Increased net capital requirements. 15 Franchise/Independent Contractor Broker Dealer Description Business model under which the firm operates pursuant to a network of franchise offices and agents that are independent contractors for tax purposes. The firm may have started out as a small operation but has grown to have a large number of branch offices that are geographically disbursed and operate with one or two persons in each office. Many outside business activities Limited or no on-site supervision 16 Franchise/Independent Contractor Broker Dealer Each office may operate under a name other than that of the registered broker dealer. The terms by which the location operates in conjunction with the dealer are defined in the franchise agreement. The agreement sets forth the terms by which areas such as trading, record keeping, supervision and expenses are handled. Franchises bear most of their own expenses (rent, insurance, staff salaries). In return, they receive commission payouts of up to 90-95%. Compliance resources in the dealer’s home office 17 Franchise/Independent Contractor Broker Dealer Business cards and correspondence used by a franchise, such as Reilly Financial, Inc., must disclose the name of the dealer with whom the franchise is affiliated and that the registered dealer, rather than the franchise company, is a member of the FINRA and SIPC. William F. Reilly, Jr. Agent Franchise REILLY FINANCIAL, INC. 123 Main Street Miami, FL 33131 Phone (305) 123-4567 Registered Dealer Securities offered through XYZ Securities Member FINRA and SIPC 18 Franchise/Independent Contractor Broker Dealer Independent contractors The term is not discussed in any securities rule or regulation but is used for tax purposes. A Broker Dealer has supervisory responsibility over its independent contractors. Broker Dealer and agent relationships may be spelled out pursuant to independent contractor agreements. The agent may enter into this agreement with the broker dealer or the franchise branch office. 19 Franchise/Independent Contractor Broker Dealer Advantages Franchise operator maintains name recognition. Example: Potential customers may not know the name of the broker dealer but, the name of the franchise may be well known. Profits of the branch are maintained by the franchise owner rather than the registered firm. Generally neither the firm nor the franchise owners pay benefits (i.e., medical insurance) to independent contractors. Broker dealer can expand rapidly with little increase in costs because substantially all operating expenses are paid by the agent. 20 Franchise/Independent Contractor Broker Dealer Disadvantages Occasionally, individuals who are statutorily disqualified or have extensive disciplinary problems associate themselves with or own franchise branch offices. Franchise branch offices may be operating more like an independent broker dealer than a branch. Supervision is a problem. Harder to detect serious violations such as theft or selling away. 21 Franchise/Independent Contractor Broker Dealer Disadvantages Franchise branch offices and independent contractors tend to have problems caused by selling away and/or unauthorized outside business activities. Agents may be geographically dispersed Lack of close, onsite supervision may result in regulatory issues Agent may have little or no loyalty to dealer’s image or brand name Some agents work part-time 22 Franchise/Independent Contractor Broker Dealer Regulatory Issues Agents see themselves as “entrepreneurs.” Client may not understand which entity is registered. Advertising and public communication issues Inadequate branch office audits or follow up to red flags. Compliance staffing may not be able to keep pace with the expansion of business products and increased numbers of agents and branch offices. 23 Microcap/“Penny Stock” Broker Dealer Description Sometimes referred to as “boiler rooms” dealing in high-risk securities Characterized by high pressure sales tactics. May employ agents with extensive disciplinary history. Stocks they sell: • Have generally little or no operating history. • Are thinly capitalized and traded. • May or may not be SEC reporting companies and therefore lack transparency. • Are often listed on the FINRA Over the Counter Bulletin Board (OTCBB) or in the Pink Sheets. 24 Microcap/“Penny Stock” Broker Dealer Agents: Are often young professionals with little or no securities experience. Make their living by making “cold calls.” Generally use scripts containing price guarantees, misleading information, spamming, or unsupported statements about the company. Generally sell “Blue Chip” stocks to “hook” customers then move them to low-priced/high risk stocks. May receive undisclosed compensation or higher payout for selling low-priced/high risk stocks. 25 Microcap/“Penny Stock” Broker Dealer Advantages Specialized firm serving a legitimate niche by raising money for small or start up businesses Required limited start up capital Agents can make large amounts of money in a short period of time 26 Microcap/“Penny Stock” Broker Dealer Disadvantages Pressure by management to sell a limited product line Poor customer retention High rate of employee turnover Firm may not have widespread name recognition 27 Microcap/“Penny Stock” Broker Dealer Regulatory Issues Fraud Culture of greed Self-funding private placements Boiler–room tactics Hidden control or ownership 28 Limited Product Broker Dealer Description Generally serves as a “salesperson” offering various limited products (i.e., mutual funds, variable annuities, direct participation programs, etc.). Orders are transmitted to the mutual fund sponsor on either an “application” basis (customers’ monies and a subscription application are sent to the mutual fund sponsor) or on a “wire order” basis (mutual fund orders are transmitted by phone or wire to the sponsor without an application) 29 Limited Product Broker Dealer Advantage Specialized firm requiring little capital expenditure or operational expenses beyond commissions to its salespersons and general office expenses. Agents only need to pass Series 6 exam. Limited products allow for a less sophisticated supervisory system and agent training. Products are well designed and marketed by the issuers. Sales support from third-party wholesalers. Less start-up investment needed. 30 Limited Product Broker Dealer Disadvantage Offers a limited product line to customers Investor funds are “locked up” for extended period of time Limited incentive for agents to provide ongoing review of customer accounts Supervision relies heavily on electronic reports, self-reporting and internal audits 31 Limited Product Broker Dealer Regulatory Issues Variable annuity suitability Switching or 1035 exchanges Supervision Mutual fund breakpoints Revenue sharing 32 Discount Broker Dealer Description Characterized by minimal customer contact with agents and few services offered. Customers may pay extra for additional levels of service. Agents generally receive “unsolicited” calls via “800” numbers rather than solicit customers. Relies on advertising to draw customers. 33 Discount Broker Dealer Advantages Low transaction costs Ease of execution Most investors conduct their own research and choose their own securities Limited number of employees Agent’s advice is limited and many trades are unsolicited 34 Discount Broker Dealer Disadvantages Provide minimal, if any, advice to customers Most investors using the services of discount brokers believe their market knowledge is sufficient to perform their own research and make trade decisions. 35 Discount Broker Dealer Regulatory Issues Customers’ ability to navigate a market crisis without advice Customer service Advertising 36 Online Broker Description Trades are placed with the firm via personal computers. Execution of trades occurs generally without any personal contact. Online firms offer help desk services. Custodian for small IA clients. Highly dependent on technology 37 Online Broker Dealer Advantages Low transaction costs Ease of execution Investors perform their own research Disadvantages Hackers/Intruded accounts Requires enhanced anti-money laundering (AML) procedures Investors perform their own research Server/Systems Interruption 38 Online Broker Dealer Regulatory Issues Customers’ ability to navigate a market crisis without advice Customer service Advertising Hackers 39 Bank Affiliated Broker Dealer Characteristics 3rd party dealer under contract with bank Broker dealer may operate using a DBA Customers tend to be conservative Face to face contact in the bank Bank employees may help steer business to the broker dealer Compliance resources at home office Agents may be “circuit riders” 40 Bank Affiliated Broker Dealer Advantages Captive audience Real time ability to know when clients have bank funds to invest (CDs maturing) Partner with bank – ability to piggyback on customers’ trust of the bank Bank employees are a referral network Synergy with bank marketing efforts 41 Bank Affiliated Broker Dealer Disadvantages Clients are generally less sophisticated Need to spend time educating clients Line between bank and broker dealer can be blurred Agents assigned to multiple office locations (circuit riders) Bank employees may be protective of bank customers and work against the agent 42 Bank Affiliated Broker Dealer Regulatory • • Issues Compliance with NASD Conduct Rule 2350 Suitability Supervision Networking Arrangements Incentive Program 43