HAZARDOUS MATERIALS Managing The Incident Chapter Terminating the Incident 12 Terminating The Incident Textbook Page 555 Chapter 12 - 1 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Managing The Incident Terminating the Incident Objectives • • • List The Five Basic Activities That Should Be Completed As Part Of The Termination Process. List And Describe At Least Three Criteria For Terminating The Emergency Phase Of A Hazardous Materials Incident. Identify The Steps To Be Taken To Transfer Command/Control Of The Incident For Postemergency Response Operations [NFPA 4727.6.1]. Chapter 12 - 2 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Managing The Incident Terminating the Incident Objectives • Given A Simulated Hazardous Materials Incident, The Hazardous Materials Technician Shall [NFPA 472-6.6.1 And 7.6.2] • Describe The Three Components Of An Effective Debriefing. • Describe The Key Topics Of An Effective Debriefing. • Describe When A Debriefing Should Take Place. • Describe Who Should Be Involved In A Debriefing. • Identify The Procedures For Conducting The Incident Debriefing. Chapter 12 - 3 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Managing The Incident Terminating the Incident Objectives • Given A Simulated Hazardous Materials Incident, The Hazardous Materials Technician Shall [NFPA 472-6.6.2 And 7.6.3] • • • • Describe The Three Components Of An Effective Critique Describe Who Should Be Involved In A Critique. Describe Why An Effective Critique Is Necessary After A Hazardous Materials Incident. Describe Which Written Documents Should Be Prepared As A Result Of A Critique. Chapter 12 - 4 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Managing The Incident Terminating the Incident Objectives • Given A Simulated Hazardous Materials Incident, The Hazardous Materials Technician Shall Complete The Reporting And Documentation Requirements Consistent With The Local Emergency Response Plan And Standard Operating Procedures, And Shall Meet The Following Requirements [NFPA 472-6.6.3 And 7.6.4]: • Describe The Importance Of Documentation For A Hazardous Materials Incident, Including Training Records, Personnel Exposure Records, Incident Reports, And Critique Reports. • Identify The Steps In Keeping An Activity Log And Exposure Records. Chapter 12 - 5 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Managing The Incident Terminating the Incident Objectives • Identify The Steps To Be Taken In Compiling Incident Reports That Meet Federal, State, Local, And Organizational Requirements. • Identify The Requirements For Compiling Hot Zone Entry And Exit Logs. • Identify The Requirements For Compiling Personal Protective Equipment Logs. • Identify The Requirements For Filing Documents And Maintaining Records. • Identify The Procedures Required For Legal Documentation And Chain Of Custody/ Continuity. Chapter 12 - 6 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Managing The Incident Terminating the Incident Introduction • Termination Is The Final Step In The Eight Step Incident Management Process©. • It Represents The Transition Between The Termination Of The Emergency Phase And The Initiation Of Clean-up, Restoration And Recovery Operations. Chapter 12 - 7 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Managing The Incident Terminating the Incident Introduction • Termination Is The Final Step In The Eight Step Process • It Is The Transition Between The Termination Of The Incident And The Initiation Of The Clean Up Phase Chapter 12 - 8 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Managing The Incident Terminating the Incident Introduction • Terminating The Incident Usually Consists Of Five Distinct Activities: • Termination Of The Emergency Phase Of The Incident • Transfer Of On-scene Command From The Incident Commander Of The Emergency Phase To The Individual Responsible For Managing And Coordinating Postemergency Response Operations (PERO) • Incident Debriefing • Post-incident Analysis • Critique Chapter 12 - 9 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Terminating the Incident Managing The Incident Declaring The Incident Terminated • Declare An Emergency “Terminated” Is An Important Part Of The Hazmat Response. • Hazardous Materials Incidents Sometimes Slowly Creep From The Emergency Phase To The Restoration And Recovery Phase. • The Incident Commander Should Have Answers To The Following Questions Before The Incident Is Declared Terminated: • Is The Incident Scene Dangerous? • Is The Incident Scene Unsafe? • Is The Incident Scene Safe? Chapter 12 - 10 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Managing The Incident Terminating the Incident Transferring Responsibility of The Incident Scene • The Incident Commander Should Meet With The Senior Representatives From The Agencies Or Contractors Taking Over To Formally Hand Off The Incident Scene. • The IC Should Make It Clear That The Emergency Response Phase Is Being Terminated And Then Formally Transfer Command To The Post Emergency Response Operations (PERO) Incident Commander. Chapter 12 - 11 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Managing The Incident Terminating the Incident Transferring Responsibility of The Incident Scene • The Transfer Briefing Should Cover: • The Nature Of The Emergency • Actions Taken To Stabilize And Resolve The Emergency • Names Of Hazardous Materials Involved • Hazards And Risks That Were Mitigated And Those That Still Exist • Safety Procedures • Relevant Documentation And Points Of Contact Chapter 12 - 12 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Managing The Incident Terminating the Incident Transferring Responsibility of The Incident Scene • If The Incident Has Legal Or Criminal Implications Involving Potential Documentation Or Evidence, It Is Critical That Chain-of-custody Procedures Be Followed. • Finally, Before Leaving The Scene, The IC Should Document The Time Of Departure, Names, Companies, And Contact Information For The Personnel Assuming Control Of The Scene. Chapter 12 - 13 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Terminating the Incident Managing The Incident Incident Debriefing • The Purpose Of The Incident Debriefing In The Field Is To Funnel Accurate Information Concerning The Hazards And Risks Involved Directly To The People Who May Have Been: • Exposed • Contaminated • Or In Some Way Affected By The Response. • The Debriefing Is Not A Critique Of The Incident. 559 Chapter 12 - 14 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Terminating the Incident Managing The Incident Incident Debriefing • An Effective Debriefing Should: • Inform Responders Exactly What Hazmats They Were (Potentially) Exposed To And Their Signs And Symptoms. • Identify Damaged Equipment Requiring Servicing, Replacement, Or Repair. • Identify Equipment Or Expended Supplies That Will Require Specialized Decontamination Or Disposal. • Identify Unsafe Site Conditions That Will Impact The Clean-up And Recovery Phase. Chapter 12 - 15 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Managing The Incident Terminating the Incident Incident Debriefing • Assign Information Gathering Responsibilities For A Post-incident Analysis And Critique. • Assess The Need For A Critical Incident Stress Debriefing. • Assign A Point Of Contact For Incident Related Issues (Concern For Delayed Symptoms). • Debriefings Should Begin As Soon As The Emergency Phase Of The Operation Is Completed. Chapter 12 - 16 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Managing The Incident Terminating the Incident Conducting Debriefings • Debriefings Should Be Conducted In Areas That Are Free From Distractions. • The Debriefing Should Be Conducted By One Person Acting As The Leader. • Debriefings Longer Than 15 Minutes Are Probably Too Long. Chapter 12 - 17 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Managing The Incident Terminating the Incident Conducting Debriefings • Debriefings Should Cover Certain Subjects, In The Following Order: • Health Information • Equipment And Apparatus Exposure Review • A Follow-up Contact Person • Problems Requiring Immediate Action • Thank You Chapter 12 - 18 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Managing The Incident Terminating the Incident Post Incident Analysis • The Post Incident Analysis (PIA) Is The Reconstruction Of The Incident To Establish A Clear Picture Of The Events That Took Place During The Emergency. • A PIA Is Conducted To: • Assure That The Incident Has Been Properly Documented And Reported To The Right Regulatory Agencies. • Determine The Level Of Financial Responsibility (I.E., Who Pays?). 561 Chapter 12 - 19 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Managing The Incident Terminating the Incident Post Incident Analysis … • A PIA Is Conducted To: • Establish A Clear Picture Of The Emergency Response For Further Study. • Focus On The General Hazardous Materials Behavior Model. • Provide A Foundation For The Development Of Formal Investigations, Which Are Usually Conducted To Establish The Probable Cause Of The Accident . Chapter 12 - 20 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Managing The Incident Terminating the Incident The Post Incident Analysis Process • The Post Incident Analysis Begins With The Designation Of One Person (Or Office) To Collect Information About The Response. • The PIA Should Focus On Six Key Topics: • • • • • • Command And Control Tactical Operations Resources Support Services Plans And Procedures Training Chapter 12 - 21 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Managing The Incident Terminating the Incident The Post Incident Analysis Process • The PIA Should Attempt To Gather Factual Information Concerning The Response As Soon As Possible. • The Longer The Delay In Gathering Information, The Less Likely It Will Be Accurate And Available. • Suggested Sources Of Information Include The Following: • Incident Reporting Forms. • Activity Logs, Entry Logs And Personnel Exposure Logs. Chapter 12 - 22 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Managing The Incident Terminating the Incident The Post Incident Analysis Process • Photographs, Videos, Maps, Diagrams, And Sketches. If Photographs Or Videotapes Are Taken, Copies Should Also Be Obtained For The Incident File. • Notes And Audio Recordings From The Incident Command Post. • If Future Litigation Is A Concern, A Photo/Video Log Should Be Made Recording The Following Information: • Time, Date, Location, Direction, And Weather Conditions. Chapter 12 - 23 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Managing The Incident Terminating the Incident The Post Incident Analysis Process • Description Or Identification Of Subject And Relevance Of Photographs Or Video. • Name, Telephone Number, And Social Security Number Of The Photographer. • Results Of Air Monitoring And Sampling, Including Types Of Instruments Used And Calibration Information. • Incident Command Charts, Notes, And Checklists. • Business Cards Or Notes From Organizations Or Company Representatives. • Tape Recordings From The 911/Communications Center(s) Involved. Chapter 12 - 24 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Managing The Incident Terminating the Incident The Post Incident Analysis Process • Videotape Recordings Made By The Media. Obtain The Un-shown, Unedited Video Taken By The Media Within The First 24 Hours After The Incident. Only The Video Used In The Broadcast Is Archived. • Photographs, Film, And Videotape Taken By ERP Or Bystanders. • Interviews Of Witnesses Conducted By Investigators That May Help Establish Where Responders Were Located At The Incident Scene. Chapter 12 - 25 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Managing The Incident Terminating the Incident The Post Incident Analysis Process • Responder Interviews • Verification Of Shipping Documents Or Material Safety Data Sheets. • Owner/Operator Information. • Chemical Hazard Information From Checklists. • Lists Of Apparatus, Personnel, And Equipment On Scene. Chapter 12 - 26 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Managing The Incident Terminating the Incident The Post Incident Analysis Process • As Soon As Practical, Construct A Brief Chronological Review Of Who Did What, When, And Where During The Incident. • Once All Available Data Have Been Assembled And A Rough Draft Report Developed, The Entire Package Should Be Reviewed By Key Responders To Verify That The Available Facts Are Arranged Properly And Actually Took Place. Chapter 12 - 27 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Managing The Incident Terminating the Incident Incident Reporting • Each Emergency Response Organization Has Its Own Unique Requirements For Recording And Reporting Hazmat Incidents. • These Requirements May Be Self-imposed As Administrative And Management Controls. • They May Be Mandatory Under Federal Or State Laws. Chapter 12 - 28 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Managing The Incident Terminating the Incident Incident Reporting • For Private Shippers, Carriers, And Manufacturers, The Regulatory Reporting Requirements For Leaks, Spills, And Other Releases Of Specified Chemicals Into The Environment Are Significant. These Include: • Section 304 Of The Superfund Amendments And Reauthorization Act (SARA, Title III) • Section 103 Of The Comprehensive Environmental Response, Compensation And Liability Act (CERCLA) • 40 CFR Part 110—discharge Of Oil • 40 CFR Part 112—oil Pollution Prevention • CERCLA • Any Additional Reporting Requirements Chapter 12 - 29 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Managing The Incident Terminating the Incident Critique • Many Injuries And Fatalities Have Been Prevented As A Result Of Lessons Learned Through The Critique Process. • OSHA Requires That A Critique Be Conducted Of Every Hazardous Materials Emergency Response. • The Primary Purpose Of A Critique Is To Develop Recommendations For Improving The Emergency Response System Rather Than To Find Fault With The Performance Of Individuals. 566 Chapter 12 - 30 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Terminating the Incident Managing The Incident Critique • A Good Critique Promotes • Emergency Response Operations That Are Systemdependent Rather Than People-dependent Organizations • A Willingness To Cooperate Through Teamwork • Improvement Of Safe Operating Procedures • Sharing Information Among Emergency Response Organizations • Never Use A Critique To Assign Blame • Use It As A Valuable Learning Experience Chapter 12 - 31 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Managing The Incident Terminating the Incident Critique • The Critique Leader Is The Crucial Player In Making The Critique Session A Positive Learning Experience • The Critique Leader Should: • • • • Control The Critique Ensure That Direct Questions Receive Direct Answers. Ensure That All Participants Play By The Critique Rules Ensure That Individual Observations Are Shared With The Group. Chapter 12 - 32 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Managing The Incident Terminating the Incident Critique • Publish An Agenda For The Critique • Include The Order Of Presentation So That The Participants Know When Their Turn Is Coming • At The End Of The Critique The Leader Should Sum Up Some Of The Positive Things Learned From The Critique. • Thank Everyone For Their Response To The Event And For Their Involvement In Making The Next Response Even More Successful. Chapter 12 - 33 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Terminating the Incident Managing The Incident Large-scale Emergency Critique • Participant-level Critique. • After Explaining The Rules For The Critique, The Critique Leader Calls On Each Key Player To Make An Individual Statement Relevant To His Or Her On-scene Activities And What He Or She Feels Are The Major Issues. • Depending Upon Time, More Detail May Be Added. There Should Be No Interruptions During This Phase. • For Obvious Time Reasons, The Leader Should Limit This Phase Of The Process To Two Or Three Minutes Per Person. Chapter 12 - 34 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Terminating the Incident Managing The Incident Large-Scale Emergency Critique • Operations-level Critique • After Determining A Feel For The Group, The Leader Moves On To A Structured Review Of Emergency Operations. • Through A Spokesperson, Each Section/Sector Presents An Activity Summary Of Challenges Encountered, Unanticipated Events, And Lessons Learned. • Each Presentation Should Not Exceed Five Minutes. • Group-level Critique. • At The End Of The Operations Level Critique, The Leader Moves The Meeting Into A Wider And More Open Forum. Chapter 12 - 35 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Terminating the Incident Managing The Incident Large-Scale Emergency Critique • When Closing, The Leader Should Summarize The More Important Observations And Conclusions Revealed By The Participants • Critique Reports Should Be Short And To The Point • Formal Critique Reports Should Be Circulated So Everyone Can Share The Lessons Learned • Lessons Learned or Identified Through The Critique Process Should Be Converted Into Changes And Improvements To The Emergency Response System. Chapter 12 - 36 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Managing The Incident Terminating the Incident Operations Security (OPSEC) Issues • In Today’s Environment We Need To Be Concerned About How Criminals And Terrorists May Use The Information That We Generate In Written Critiques Or After Action Reports. • When We Study The Lessons Learned From Major Hazmat And WMD Incidents, We Have An Obligation To Share What We Know. But We Don’t Need To Share Everything We Know With Everyone. Chapter 12 - 37 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Managing The Incident Terminating the Incident Operations Security (OPSEC) Issues • A Reasonable Approach To This Problem Is To Limit Information Concerning Vulnerabilities And Weaknesses Learned From Critiquing The Incident To The People Who Really Need To Know It. • Sensitive Information That Can Be Used By Criminals And Terrorists To Hurt The Public Or Target First Responders Should Be Edited From Critique Reports That Are Intended For The General Public. Chapter 12 - 38 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Managing The Incident Terminating the Incident Liability Issues • Many Managers Express Concerns That The Critique Process Can Expose Weaknesses That Can Be Exploited To Build A Liability Case • Nevertheless, Organizations Must Balance The Potential Negatives Against The Benefits That Are Gained Through The Critique Process. • Remember — The Reason For Doing The Critique In The First Place Is To Improve Your Operations. • An Organization That Does Not Improve, Doesn’t Meet The Standard Of Care, And Performs Poorly Makes Itself A Target For Lawsuits. Chapter 12 - 39 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Terminating the Incident Managing The Incident Liability Issues • There Are Five Primary Reasons For Liability Problems In Emergency Response Work. • • • • Problems With Planning. Problems With Training. Problems With Identification Of Hazards. Problems With Duty To Warn. • Problems With Negligent Operations. • A Little Common Sense Goes A Long Way When Developing A Critique Policy. • Don’t Let Attorneys Make Management Decisions For Your Organization. Chapter 12 - 40 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Managing The Incident Terminating the Incident Summary • Termination Is The Final Step In The Eight Step Incident Management Process©. • Terminating The Incident Usually Consists Of Five Distinct Activities: • Declaring That The Incident Is “Terminated” Either By Radio Or In A Face-to-face Meeting • Officially Transferring Responsibility Of The Incident Scene To Another Agency Or Contractor • Incident Debriefing • Post-incident Analysis • Critique Chapter 12 - 41 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Managing The Incident Terminating the Incident Summary • The Incident Debriefing Is Done At The Incident Scene, Last Less Than 15 Minutes, And Focuses On Safety And Health Exposure Issues. • The Post-incident Analysis Is Conducted After The Incident Is Over And Is A Focused Effort To Gather Information Concerning What Actually Happened, Why It Happened, And Who The Responsible Parties Are. • The Critique Is Usually Conducted Several Days After The Incident Is Over. Chapter 12 - 42 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Managing The Incident Terminating the Incident Summary • The Critique Process Can Reveal Critical Information About Our Weaknesses And Vulnerabilities That Can Be Exploited By Criminals And Terrorists. • A Strong Critique Program That Is Designed To Improve The Emergency Response System Reduces Potential Liability By Helping To Ensure That The Organization Meets A Standard Of Care. • The Threat Of Potential Lawsuits Is A Poor Excuse For Not Having A Strong Critique Program Chapter 12 - 43 © Hazardous Materials - Managing the Incident 2005 HAZARDOUS MATERIALS Managing The Incident Terminating the Incident O.T. and The Kid Chapter 12 - 44 © Hazardous Materials - Managing the Incident 2005