MSE department - HSE Critical SPM session
Changes to PDO’s Approach to
HSE Competence Assurance
Changes to HSE Competence Assurance
• A number of significant changes are being introduced to PDO’s requirements
for HSE competence assurance of:
– Leadership Positions
– HSE Critical Positions responsible for Planning/Supervisory HSE Critical
Activities (formerly called ‘Level 2 HSE Critical Positions’)
• The changes are based on the new approach adopted by the Shell Group, but
tailored to PDO’s operating environment
• The main objectives of the changes are reductions in:
– the number of positions requiring assurance;
– the number of potential competence requirement profiles;
– the number of HSE competences to be assured.
• For the moment, requirements will remain unchanged for the assurance of:
– HSE Professional Positions and
– HSE Critical Positions Responsible for Front-Line Operational HSE Critical
Activities (formerly designated ‘Level 1 HSE Critical Positions’)
Changes to HSE Competence Assurance
The Overall Process Remains Unchanged
Competence Assessment Process
N.B. The Line Supervisor carries out the assessment unless they are not confident
In their own competence and capability to do so, in which case they can invite input
from an approved assessor
Changes to HSE Competence Assurance
Summary of Changes*
Positions Requiring Assurance
 All positions JG 1+
 ‘Level 2 HSE Critical Positions’
Which Competences Require Assurance
 Technical/Operational Competences
(as set by the Discipline) in SAPpHiRe
 HSE Competences
HSE Competence Requirements
 18 Profiles (driven by Function & JG)
 Only Senior LT members (Exec Directors)
 HSE Critical Positions Responsible for
Planning/Supervisory HSE Critical Activities
(but more narrowly defined - only those
managing ‘Red RAM’ Risks)
 Unchanged
 Unchanged BUT the number of Competence
Elements is reduced from 12 to 3
 9 Profiles (driven by role in HSE risk
management)
* N.B. The changes adopted apply only to Leadership Positions and HSE Critical Positions Responsible for
Planning/Supervisory HSE Critical Activities. The requirements applying to HSE Professional Positions and HSE
Critical Positions Responsible for Front-Line Operational HSE Critical Activities (formerly called ‘Level 1 HSE Critical
Positions’) remain unchanged
Changes to HSE Competence Assurance
Criteria for HSE Critical Positions Responsible for
Planning/Supervisory HSE Critical Activities
• The principal criterion is that the position has a significant influence on the
management of Red RAM Risks
0
1
2
3
No health
effect/injury
Slight health
effect/injury
Minor health
effect/injury
Major health
effect/injury
Reputation
Environment
Assets
People
Severity
CONSEQUENCE
No damage
No effect
No impact
Slight
damage
Minor
damage
Localised
damage
Slight effect
Slight impact
Minor effect
Limited
impact
Considerable impact
Localised
effect
4
PTD or 1 to 3 Major
fatalities
damage
Major effect
National
impact
5
Multiple
fatalities
Massive
effect
International
impact
Extensive
damage
A
Never
heard of
in …..
industry
INCREASING LIKELIHOOD
B
C
D
Heard of
in ….
industry
Incident
has
occurred
in our
Company
Happens
several
times per
year in
our
Company
E
Happens
several
times per
year in a
location
Manage for continuous
improvement
Incorporate risk
reduction
measures &
demonstrate
Intolerable
ALARP
• Such influence arises because they either:
o Take (with a high degree of independence) significant technical or planning
decisions, which affect the establishment, implementation and maintenance of
controls for such risks and/or
o They supervise or manage front-line operational activity involving such risks
(and therefore are responsible for effective implementation of controls)
Changes to HSE Competence Assurance
Comparison of 12 Old & 3 New HSE Competences
Rationalised HSE Competences
1 - Provide Leadership in HSSE
(‘HSE Lead’)
2 – Prepare Effective
Management of HSSE Risk
(‘HSE Prepare’)
3 – Apply Effective Management
of HSSE Risk
(‘HSE Apply’)
Shell Uses the term HSSE, PDO
will continue to use HSE
There is linkage between the old and the new, but the new structure consolidates and reduces the
‘technical/professional’ HSE requirements and focuses on capabilities required by Line personnel
N. B. Existing completed assessments in SAPpHiRe will be automatically ‘converted’
Changes to HSE Competence Assurance
Structure of New HSE Competence Elements
• The structure of HSE Competence Elements remains the same;
– Each consists of a Summary Statement, which includes a list of the
activities it encompasses;
– The Proficiency Levels (Awareness, Knowledge & Skill) remain
unchanged;
– Proof Points (competence criteria) have been set for each Proficiency
Level of each Competence Element;
• PDO has adopted the new Shell competence Summary
Statements and Proof Points but with some minor tailoring to
ensure clarity and understanding in the PDO operating
environment;
• PDO will not use ‘Mastery’ (no positions require it)
Changes to HSE Competence Assurance
New HSE Competence Elements
Lead HSE Risk Management (‘HSE Lead’)
Can deliver continuous improvement of HSE performance through pro-active HSE
management, relentless pursuit of adherence to policy and standards, exemplary
personal leadership behaviour, provision of appropriate organisation and resources,
and systematic review of effectiveness.
Specific activities covered by the scope of ‘HSE Lead’ are:
- Be mindful of HSE risks and drive the consistent application of PDO’s HSE MS, systematically
reviewing its effectiveness and taking corrective action as necessary.
- Demonstrate visible and felt leadership by communicating a clear vision, setting and
championing challenging performance goals (such as Goal Zero) and consistently demonstrating
the importance of HSE via personal involvement, visibility, decisions and actions.
- Motivate, coach and develop staff and contractors towards improving HSE culture and
behaviours through promotion of the Golden Rules and personal example as a role model.
- Deliver compliance with applicable laws, regulations and PDO HSE requirements, applying
consistent Consequence Management.
- Engage with stakeholders and set long-term HSE objectives in line with expectations whilst
adhering to HSE Policy. Take ownership of HSE input to the PDO Annual Assurance Letter.
Changes to HSE Competence Assurance
New HSE Competence Elements
Prepare HSE Risk Management (‘HSE Prepare’)
Can identify and assess HSE risks systematically and define the standards,
plans, procedures and resources necessary to manage them.
Specific activities covered by the scope of ‘HSE Prepare’ are:
- Identify the HSE hazards and assess the potential consequences.
- Define the barriers required to control the identified HSE hazards and the recovery measures
needed.
- Select, establish and maintain the required resources, standards and procedures to manage
business, personal and process HSE risks (including during change and across organisational
interfaces).
- Identify those positions (HSE Critical Positions) responsible for the implementation or
management of controls to prevent significant incidents and maintain adequate competence.
- Establish HSE action plans and targets integrated within overall business plans.
- Establish required emergency response capability and plans.
- Establish Risk based audit plans to assure compliance with relevant standards and
requirements.
Changes to HSE Competence Assurance
New HSE Competence Elements
Apply Effective HSE Risk Management (‘HSE Apply’)
Implement the policy, strategic objectives, plans and identified risk management
requirements, establish safe systems of work and monitor effectiveness through
audit and performance management. Classify, investigate and report incidents in
a systematic way, in accordance with PDO requirements.
Specific activities covered by the scope of ‘HSE Apply’ are:
- Implement systematic HSE management in accordance with the HSE-MS.
- Establish safe systems of work so that HSE risk remains as low as reasonably practicable for
work undertaken.
- Monitor and review activities to ensure continuous improvement in HSE performance whilst
updating relevant standards and procedures as necessary.
- Monitor and analyse HSE performance using both reactive (lagging) and proactive (leading)
indicators, in accordance with PDO Standards.
- Classify, investigate and report incidents systematically, in line with PDO requirements.
- Identify underlying causes of incidents using appropriate tools and implement appropriate actions.
- Participate in relevant internal audits to confirm that risk controls are in place and effective
Changes to HSE Competence Assurance
Examples of Competence Proof Points
HSE Lead: Awareness Level
PDO Proof Points
Can describe in basic terms:
• Why good HSE management is good for business performance.
• PDO’s HSE Commitment, Golden Rules and Life Saving Rules and
how non-compliance is managed.
• What personal attitudes and behaviours are important for achieving
high HSE performance.
• What they personally do to be a good HSE example to others and to
promote achievement of HSE goals in their own part of the business.
• The main HSE issues of their own part of the business and what is
being done to resolve them.
• The HSE objectives of their own part of the business and what is
being done to meet them.
• What inspection and audit processes are applied to HSE.
Changes to HSE Competence Assurance
Examples of Competence Proof Points
HSE Prepare: Knowledge Level
PDO Proof Points
Demonstrates:
• A sound knowledge and practical experience in applying one or more of the techniques used to
identify and assess hazards and effects, e.g. Hazard Identification [HAZID], Hazard and Operability
assessment [HAZOP], Job Hazard Analysis [JHA], Health Risk Assessment [HRA], Quantitative Risk
Assessment [QRA], Environmenal and Health Impact Assessments, ‘Bow-tie’ analysis.
• A sound knowledge of the different risk reduction measures/controls that can be used to achieve
ALARP.
• A sound knowledge of the purpose, structure and content of an HSE Case (or equivalent) and how
it relates to the HSE MS.
• A sound knowledge and practical experience in applying the principal standards/procedures that
are in place for HSE risk management in own organisation.
• That the HSE training and licensing requirements for own position other positions for which he/she
is responsible have been met.
• A sound knowledge of the key issues to be considered when managing HSE risks across interfaces
between different organisations (e.g. contractors).
• A sound knowledge of the potential HSE risks associated with changes to organisation, plant and
procedures.
• A sound knowledge of how HSE risk management is incorporated into business and work plans in
own organisation.
• A sound knowledge of the Emergency Response needs and plans in own organization, own role
and the roles of those under his/her supervision in executing those plans.
• A sound knowledge of the HSE inspection and audit requirements in own business area and how
they are carried out.
Changes to HSE Competence Assurance
Examples of Competence Proof Points
HSE Apply: Skill Level
PDO Proof Points
Can provide examples of having taken a leading role in:
• Ensuring HSE-MS requirements and identified risk control measures are
effectively implemented within own organisation.
• Ensuring necessary processes and procedures are in place to provide Safe
Systems of Work for activity under own responsibility.
• Reviewing and evaluating work plans and procedures to address worksite HSE
hazards and improve risk management using the hierarchy of controls.
• Managing organizational or operational changes; assessing and mitigating their
potential effects on HSE risks and controls.
• Conducting periodic site safety inspections or audits to monitor the effectiveness
of the controls in operation and instituting changes to maintain a Safe System of
Work.
• Evaluating HSE performance data for staff and contractors to identify underlying
trends and implement corrective action plans.
• Carrying out incident investigations in line with PDO requirements, reviewing
findings and ensuring close out of actions.
• Managing and directing others during emergency response [real or exercise].
Changes to HSE Competence Assurance
Criteria for Leadership Positions
Positions that directly influence HSE decision making at Leadership Team level.
In PDO such positions have been defined as Executive Director positions
Leadership Profile
LDR-1
Functional Support
Leader
LDR-2
General Mgt/ Business
Leader
LDR-3
Ops/Tech/Eng Leader
Influence on HSE Risk
Management
Supports development of
HSE policy strategy and
business objectives.
Enables a positive HSE
culture
Sets HSE policy, strategy
and business objectives.
Leads positive HSE
culture
Sets HSE policy, strategy
and business objectives.
Provides steer on
technical arrangements
and resource priorities.
Champions positive HSE
culture
Typical Position Type
PDO Leadership Positions
Senior Management
position at Leadership
Team level with Support
Function responsibilities
- Finance Director
- HR Director
- Director, Corporate
Planning
Senior Management
position at Leadership
Team level with General
Business
responsibilities
Senior Management
position at Leadership
Team level with
Operational, Technical
or Engineering
responsibilities
- Managing Director
- Gas Director
- Oil Director North
- Oil Director South
- Technical Director
- Exploration Director
- Well Engineering Director
- Petroleum Engineering
Director
- Infrastructure Director
- Engineering & Operations
Director
Changes to HSE Competence Assurance
Criteria for HSE Critical Positions Responsible for
Planning/Supervisory HSE Critical Activities
Position Profile
SPT-1
Systems Support
SPT-2
Systems Support
OTE-1
Ops/Tech/Eng
OTE-2
Influence on HSE Risk
Management
Can significantly affect technical
plans, schedules, practices and
resources
Will significantly affect technical
plans, schedules, practices and
resources
Responsible for procedure and
practice in own discipline,
operation or trade area
Typical Position Type
Typical EP Positions
Supervisor of team(s) supporting HSE - Production Planning Supervisor
Critical Activities
- Transport Scheduler
Manager of team(s) supporting HSE
Critical Activities
- Production Planning Mgr
- SC Mgr
Operational, Technical or Engineering
positions leading a Hands-On
Discipline or Trade Team
- Ops Shift Team Leader
- Senior Technician
- Maintenance Lead (single
discipline)
- Drilling Supervisor
- Maintenance Supervisor
- Seismic Party Lead
- Marine Supervisor
- Control Room Supervisor
- Project Mgr
- Engineering Manager
- WE Mgr
- Technical Mgr
- Onsite Construction Mgr
- Asset Mgr
- Terminal Mgr
- Production Mgr (onsite)
Ops/Tech/Eng
Responsible for procedure and
practice in own discipline,
operation or trade area and those
interfacing
Operational, Technical or Engineering
positions leading a number of
interfacing disciplines, a shift or project
workflow
OTE-3
Directly Responsible.
Ops/Tech/Eng
Defines ALARP
Operational, Technical or Engineering
position managing a project, technical
department or asset (primarily offsite)
OTE-4
Ultimately Accountable
Ops/Tech/Eng
Delivers ALARP
Operational, Technical or Engineering
position managing a major asset,
group of small assets, major project or
technical discipline
Changes to HSE Competence Assurance
New HSE Competence Requirement Profiles



18 profiles/12 elements (Yellow Guide) rationalised to 9 profiles/3 elements
New approach requires selection of best profile to suit role in risk management rather
than profile being determined by Job Type/Group
Already completed assessments will be ‘converted’ from 12 to 3 in SAPpHiRe
Planning/Supervisory
HSSE Critical Positions
Leadership
Positions
Competence Element
HSSE
Lead
Provide Leadership
in HSSE
HSSE
Prepare
Prepare Effective
Management of
HSSE Risk
Apply Effective
Management of
HSSE Risk
HSSE
Apply
Shell Uses the term HSSE, PDO
will continue to use HSE
Fn’l
Sup’t
Gen
Mgt/
Bus
Ops/
Tech/
Eng
LDR-1
LDR-2
LDR-3
SPT-1
SPT-2
OTE-1
OTE-2
OTE-3
OTE-4
K
S
S
A
K
A
K
S
S
A
K
S
A
K
K
K
S
S
A
K
K
A
A
K
S
K
S
Systems
Support
Ops/Tech/Eng
Changes to HSE Competence Assurance
Key Implementation Steps
• Develop Supporting Documentation
• Identify Positions and Allocate Requirement Profiles
• Make Necessary Changes to SAPpHiRe & Convert Existing
Assessments
• Develop Training/Guidance Materials
• Develop Communications Support Material
• Brief Staff Affected
• Set & Communicate Targets for Completing Assessments
• Monitor Progress
Changes to HSE Competence Assurance
Implementation Status
Develop Supporting Documentation
• The Competence section (3.3.2) of the PDO HSE MS will be
updated – text prepared;
• A new PDO HSE Procedure has been developed, which
– Sets out the revised assurance requirements and defines
responsibilities for their application
– Defines the HSE competences and position requirements
• A new PDO HSE Guideline has been developed which
provides guidance for position holders and
supervisors/assessors on carrying out HSE competence
assessments.
Changes to HSE Competence Assurance
Implementation Status
Identify Positions and Allocate Requirement Profiles
• The HSE Skill Pool Manager has, in consultation with
Functional Skill Pool Managers, reviewed and updated the
current list of ‘HSE Critical Positions’ in SAPpHiRe;
• The same process has been used to allocate the most
appropriate HSE competence requirement profile to each
position;
• Line Managers and Supervisors will be expected to review
the positions and profiles and identify any they consider to
be inappropriate.
Changes to HSE Competence Assurance
Implementation Status
Make Necessary Changes to SAPpHiRe & Convert Existing
Assessments
• Actions are in hand to:
– Identify the new HSE Critical Positions in SAPpHiRe and to
change the HSE competence requirements for those
positions;
– Change SAPpHiRe to include the new HSE Competence
Element descriptions and the new Proof Point requirements;
– Convert existing, completed assessments in SAPpHiRe from
the old 12 HSE Competence Elements to the 3 new ones;
• Any assessments still ‘in progress’ will need to be completed in
SAPpHiRe before the changeover date.
Changes to HSE Competence Assurance
Implementation Status
Develop Training/Guidance Materials
Develop Communications Support Material
• The following have been developed:
– A presentation slide pack explaining the changes;
– Communications on the changes for posting on the HSE
web site;
– A guidance/training pack to assist position holders and
line supervisors/assessors to carry out assessments
– SAPpHiRe guidance material for staff, supervisors and
assessors.
Changes to HSE Competence Assurance
Implementation Status
Brief Staff Affected
• A general communications plan has been developed,
designed to give general information about the changes to
key stakeholders;
• The HSE web site material will give specific guidance to the
various groups of people potentially affected.
Changes to HSE Competence Assurance
Implementation Status
Set & Communicate Targets for Completing Assessments
Monitor Progress
• Directors will be recommended to set targets for the completion of
assessments and the documentation of plans for ‘managing gaps’;
• It is expected that assessment completion targets will be set by each
business organisation as part of their HSE business planning process
and that they will monitor and report performance;
• The HSE Skill Pool Manager will provide a report to Directors, at least
annually, which shows the status of competence assessment :
– Assessment completed (no gaps)
– Assessment completed (gaps)
– Assessment partially completed
– Assessment not yet started
Changes to HSE Competence Assurance
Issue: How to Handle Non-HSE Critical Positions
• The competence requirement profiles in SAPpHiRe, which
were set by the PDO Technical Discipline (based mainly on
previous Shell requirements) contain a limited number (3-6)
of the previous 12 HSE competence elements;
• Some assessments have been completed against those
requirements;
• Any assessments completed using the old 12 competence
elements will be converted to the new 3 elements;
• HSE competence requirements for these positions will be
deleted in SAPpHiRe in line with the Shell approach;
• CFDHs may define requirements for particular positions.
Changes to HSE Competence Assurance
Issue: How to Handle CHs & CSRs
• Previously, Shell defined minimum HSE competence
requirements for CHs and CSRs of High/Medium HSE risk
contracts; this has ceased under the new requirements;
• PDO had previously defined specific additional competence
requirements for CHs and CSRs and required them to
complete an additional assessment; this will cease;
• CHs and CSRs for high risk contracts will, by definition,
continue to be considered HSE Critical and be assessed
against the requirements specified for their position;
• In addition they will need to meet minimum CH/CSR training
requirements, defined by MSE/1.
Changes to HSE Competence Assurance
Issue: Process Safety Competence
• The Shell Group has developed a proposed Process Safety Capabilities
Framework to define specific process safety competence requirements
for ‘PS Relevant’ Leadership & HSE Critical Positions; PDO expects to
adopt this, when finalised;
• The PS Framework has many similarities to the mainstream HSE
Competence Framework but has a different set of four competence
elements and a different requirement structure;
• It is proposed that:
– The CFDH for PS identifies (in conjunction with functional SPMs) the
specific positions requiring PS competences (this will be a sub-list of the
main list) and the PS competence requirements, which should apply;
– The PS competence requirements will be added into the position
requirements recorded in SAPpHiRe, similarly to Operational/Technical
competences;
– Timing will depend on the finalisation of the framework
Changes to HSE Competence Assurance
Issue: Approved HSE Assessors
• The process allows for the use of ‘approved assessors’ if the line
supervisor does not feel confident in carrying out the assessment;
• The responsibility for approving HSE assessors is with MSE1; currently
the number is small (HSE TLs) and few have recent assessment
experience and none are familiar with the new HSE competence
framework and requirements;
• In response:
– The process for approving assessors is being better defined together
with MSE1;
– The implementation plan includes provision for assessor training,
assessment and (re)approval.
• Providing timely assessment support will need to clearly built into
assessors’ personal performance contracts.
Changes to HSE Competence Assurance
Summary of Actions Required by Line Managers
• Review the HSE Critical Positions under their responsibility and confirm that
the positions and allocated HSE competence requirements are appropriate
(or review and change, in consultation with their SPM and the HSE SPM);
• Propose changes to Critical Positions and HSE competence requirements as
and when change takes place;
• Review the ‘conversion’ in SAPpHiRe of any previous assessments of staff
under their control and raise any issues with the functional SPM and HSE
SPM;
• Carry out or complete the assessment of any Technical/Operational
Competences not yet assessed;
• Carry out or complete the assessment of any HSE competences not yet
assessed using guidance provided;
• Develop, document and implement risk-based plans for managing any
competence gaps identified;
• Carry out the above together with position holders.
Changes to HSE Competence Assurance
Summary of Actions Required by SPMs
• Coordinate and support the review and update of the HSE Critical
Positions in their function and the allocation of appropriate HSE
competence requirements (in consultation with MSE/6);
• Support line supervisors in reviewing the ‘conversion’ in SAPpHiRe of
any previous assessments of staff in their function and support issues
resolution (in conjunction with MSE/6);
• Advise MSE/6 of any proposed changes to positions or requirements as
a result of changes in position responsibilities or organisation in their
function;
• Provide advice and support to line supervisors on competence
assessment and development related issues;
• Coordinate the monitoring of progress in completing assessments and
the gaps identified.