Multi-Establishment & Enterprise-Wide Compliance NILG Annual Conference August 29, 2012 Valerie J. Hoffman, Esq. Christine Hendrickson, Esq. Seyfarth Shaw’s OFCCP, Affirmative Action & Diversity Consulting Team Seyfarth Shaw’s Perspective • Informed by experiences of more than 300 employment attorneys representing management • Handling many of the most significant employment cases today • Our practice is national in scope: 10 offices in the US • Nationally recognized leaders in understanding and communicating affirmative action compliance and developing successful affirmative action programs (AAPs) • Have defended hundreds of OFCCP compliance evaluations across every region in the US, including major multiestablishment reviews • Consulting with hundreds of employers about employment policies and best practices, including selection and pay equity 2 | © 2012 Seyfarth Shaw LLP Overview • • • • OFCCP experience Best practice enterprise-wide self-audit Practical tips Sample tools 3 | © 2012 Seyfarth Shaw LLP OFCCP Focus on Multi-establishment Contractors • Targeted industries ►Food Service ►Manufacturing ►Transportation • Looking for issues that span all establishments under audit ►policies ►practices ►systems issues (applicant tracking systems) 4 | © 2012 Seyfarth Shaw LLP OFCCP’s FY 2013 Budget Justification: “Strategic” Selection Process • Documents plan to implement "strategic" selection process ►to prioritize enforcement efforts & ►pinpoint multi-establishment & industry-wide deficiencies & violations ►formula will find “egregious violators” ►but no specifics given • “Renewed collaborative enforcement approach with the Office of the Solicitor (SOL) and other Departmental agencies," to increase attention ►on contractors with multiple establishments & ►within industries of specific interest 5 | © 2012 Seyfarth Shaw LLP Expanding Audits to Establishments Not Tapped for Audit • Two recent trends ►Asking for information about inclusions & exclusions on workforce & job group analysis ►Asking about configuration of AAPs if AAP totals don’t match EEO-1 Report ►Asking about corporate organization ►Sending CSAL letters to locations other than corporate HQs • BE ALERT! 4th Amendment Concerns ►Question of OFCCP’s authority to expand routine compliance evaluation to other locations not selected using normal FCSS system ►Expansion to other locations may only be authorized when a HQ is selected as CMCE, per 41 CFR 60-2.30 6 | © 2012 Seyfarth Shaw LLP Focus on Policy/ Practice Issues • • • • • • • • • • Policies Application form review Screening steps Test validation Interview notes Personnel files Performance evaluations Termination documentation Disability accommodation requests & resolution Listing with Local Office of State Employment Service 7 | © 2012 Seyfarth Shaw LLP Focus on Systems Issues • Still lots of issues with inadequacy of applicant tracking to defend selection decisions • ATS is centralized so issues are likely to affect multiple establishments • Affected class findings • Almost always at lower levels • Employers with lots of turnover in laborer, operative or service worker positions 8 | © 2012 Seyfarth Shaw LLP Focus on Compensation • OFCCP’s Advance Notice of Proposed Rulemaking (ANPRM) for a new Compensation Data Collection Tool, issued August 10, 2011, sought public comment on design & implementation of new compensation tool ►OFCCP is “exploring the possibility” of using collected data to “identify opportunities” for conducting compensation reviews of a contractor's various establishments nationwide ►Specifically asked for public comment on the categories by which data could be collected for the purpose of nationwide multi-establishment reviews across contractor establishments 9 | © 2012 Seyfarth Shaw LLP But What About Dukes v. Wal-Mart? • Secretary of Labor Hilda Solis stated after the Supreme Court’s ruling in Dukes v. Wal-Mart ►“The Wal-Mart decision won't affect our ability to address pay disparities on a broad scale — even if our lawyers have to tweak some of their legal arguments based on the reasoning used in that case.” ►OFCCP not bound by Wal-Mart because specific to private plaintiff litigation • Dukes v. Wal-Mart decision: group of 1.5 million female employees could not sue for gender discrimination as a class ►because they were unable to demonstrate that Wal-Mart’s subjective corporate POLICY drove the alleged discriminatory employment decisions ►Limiting large discrimination class actions but did not kill them 10 | © 2012 Seyfarth Shaw LLP Dukes v. Wal-Mart: Impact on HR Decision-making for Federal Contractors • Subjective HR decisionmaking upheld ► but only within an established framework that includes ► consistent corporate guidance & ► ensures legitimate, nondiscriminatory decisions • Design subjective decisionmaking processes carefully, with these key components ► Link to position and job performance ► Mangers closest to performance should make decisions ► Consider appeals process for employees considered (but not selected) for promotion or training opportunities • Train mangers on ► processes, with emphasis on EEO/AA obligations & ► on relevant applicant and performance evaluation criteria & how to apply them consistently 11 | © 2012 Seyfarth Shaw LLP ABC Company • Audits of multiple facilities in same year covered by same OFCCP District Office • Employer application question: were you dishonorably discharged from the military? • OFCCP: veterans & race-impact ►EEOC concern re race impact • Held closure of audits until all audits completed • Same violation cited in each modified Letter of Compliance 12 | © 2012 Seyfarth Shaw LLP FedEx Settlement- March 22, 2010 • • • • Multiple locations (23) with individual audits in 15 states Regularly scheduled audits stretching over 7 years Aggregated at contractor’s request Affected class: entry-level workers Different adverse impact findings in various audits ►females ►males ►Blacks ►Whites ►Native Americans ►Hispanics ►Asians • “Hiring & selection, recordkeeping” = Applicant tracking 13 | © 2012 Seyfarth Shaw LLP FedEx Settlement- March 22, 2010 • • • • $3 M 1700 offers Alleged affected class: 21,635 “ The allegations were based on computer statistical analysis rather than individual complaints or investigations. We agree to pay $3 million to avoid what would have certainly been a prolonged and much more expensive resolution process. We have and will continue to review and enhance our hiring practices to promote FedEx Ground’s commitment to diversity and equal employment opportunity.” • –FedEx spokesperson Angela Wheland as reported by www.law360.com 14 | © 2012 Seyfarth Shaw LLP Baldor Electric- June 25, 2012 • Alleged affected class: 795 women & minorities prevented from interviewing (2006 data) • $2M • 50 offers for production & labor jobs • “It was going to be a much lengthier process to fight it any longer. We don’t admit that we’ve done anything wrong. This was purely a statistical analysis on their (the Labor Department’s) part. But it would have been so long and so much more expensive to fight, it was just time to be done.” • – Baldor Electric spokesperson Tracy Long as reported by www.therepublic.com 15 | © 2012 Seyfarth Shaw LLP Best practice: Enterprise-wide Self-audit • Pros ►detect trends ►develop comprehensive strategies & tactics for resolving issues ►good for the business ►prevents more expensive OFCCP remedies (backpay, etc) • Cons ►discoverable unless attorney-client privileged ►can you fix what you find? 16 | © 2012 Seyfarth Shaw LLP Types of Enterprise-wide Self-Audits • Pay equity ►domestic by race & gender ►global by gender only • AAP goals ►aggregate current AAP goals ►year over year trending • Adverse impact ►aggregate current AAP findings ►year over year trending • Retention study ►reasons for termination • Performance ratings 17 | © 2012 Seyfarth Shaw LLP Pay Equity- US Operations • Many do this now • Different from OFCCP view • Multiple regression analysis very useful since larger numbers of employees • Pay programs usually directed by corporate policy • Examine base, bonus, other incentive pay, stock • Variables may be fine tuned to capture ►measures of productivity, e.g. physician’s relative value units or RVU’s ►specific skills, e.g. technical micro-welding ►certifications, e.g. professional software certifications 18 | © 2012 Seyfarth Shaw LLP Pay Equity- Global Operations • By gender only • Race/ethnicity data may not be collected in certain countries, e.g. France, Germany • Consider if there are different pay practices by country • Cost-of-living adjustments • Housing, other stipends 19 | © 2012 Seyfarth Shaw LLP AAP Goals • Aggregate current AAP goals ►Enable birds-eye view of issues ►Prioritize issues, attention & resources ►Outreach v. employee development • Year over year trending ►Further prioritization ►Assess whether action plan is working or needs change 20 | © 2012 Seyfarth Shaw LLP Goals Comparison Sample 2009-2012 21 | © 2012 Seyfarth Shaw LLP Goals Comparison Sample 2009-2012 22 | © 2012 Seyfarth Shaw LLP Adverse Impact • Aggregate current AAP findings • Year over year trending 23 | © 2012 Seyfarth Shaw LLP Adverse Impact Sample 2009-2012 24 | © 2012 Seyfarth Shaw LLP Adverse Impact Sample 2009-2012 25 | © 2012 Seyfarth Shaw LLP Detailed Adverse Impact Sample 2009-2012 26 | © 2012 Seyfarth Shaw LLP Detailed Adverse Impact Sample 2009-2012 27 | © 2012 Seyfarth Shaw LLP Compensation Female Sample 2009-2012 28 | © 2012 Seyfarth Shaw LLP Compensation Female Sample 2009-2012 29 | © 2012 Seyfarth Shaw LLP Compensation Minority Sample 2009-2012 30 | © 2012 Seyfarth Shaw LLP Compensation Minority Sample 2009-2012 31 | © 2012 Seyfarth Shaw LLP Retention Study • Reasons for termination ►Involuntary v. Voluntary • Add other characteristics ►Level in organization ►Generation ►Business unit 32 | © 2012 Seyfarth Shaw LLP Retention Study SampleInvoluntary Terminations 33 | © 2012 Seyfarth Shaw LLP Retention Study SampleVoluntary Terminations 34 | © 2012 Seyfarth Shaw LLP Retention Study Sample- Additional Characteristics of Title & Generation 35 | © 2012 Seyfarth Shaw LLP Performance Ratings • STRONG recommendation: conduct under attorneyclient privilege • Virtually everyone has issues ►Frequently African Americans receive disproportionately lower ratings • Can be conducted with pay equity analysis ►Useful to determine if can rely on performance as a reason for lower or higher compensation ►Frequently women of equal seniority will have equal or better performance ratings but pay will be lower 36 | © 2012 Seyfarth Shaw LLP Performance Rating Study- Sample 37 | © 2012 Seyfarth Shaw LLP Performance Rating Study- Sample 38 | © 2012 Seyfarth Shaw LLP Questions? Thank you! Valerie J. Hoffman Partner Chicago Direct: (312) 460-5870 Los Angeles - Century City Direct: (310) 277-5288 vhoffman@seyfarth.com 39 | © 2012 Seyfarth Shaw LLP Christine Hendrickson Senior Counsel Chicago Direct: (312) 460-5836 chendrickson@seyfarth.com