ENLIGHTENMENT FORUM on the implementation of END-TO-END ELECTRONIC PAYMENT OF SUPPLIERS, TAXES, SALARIES & PENSIONS Payment Systems Vision 2020 1 DECEMBER 13, 2011 Forum Objective Supplier, Taxes, Salaries & Pensions To further enlighten and carry-along PUBLIC SECTOR stakeholders on the implementation of end-to-end electronic payment of Suppliers, Taxes, Salaries & Pensions Payment Systems Vision 2020 2 Presentation Outline 1. Overview of NPSV 2020 Supplier, Taxes, Salaries & Pensions 2. Suppliers, Taxes, Salaries & Pensions Initiative 3. Complying with e-Payment Directives 4. Stakeholders’ Roles & Responsibilities 5. Responsibilities, Infractions & Sanctions 6. Some Benefits of e-payment 7. Implementation Time Table 8. Next Steps 9. Summary Payment Systems Vision 2020 3 Supplier, Taxes, Salaries & Pensions SECTION 1: Overview of NPSV Payment Systems Vision 2020 4 Overview of National Payments Systems Vision 2020 Supplier, Taxes, Salaries & Pensions National Payments Systems Vision 2020 CBN in collaboration with key stakeholders in the Nigerian Payments community developed the National Payments Systems Vision 2020 (NPSV 2020) NPSV 2020 is a sub-set of the Financial Systems Strategy 2020 (FSS 2020) Global Objective of NPSV 2020 To develop a payment system that is nationally utilized and internationally recognized Payment Systems Vision 2020 5 Realising NPSV 2020 Supplier, Taxes, Salaries & Pensions For ease of implementation, NPSV 2020 was broken into 11 distinct initiatives Person to Person Consumer Bills Payment Government Suppliers Taxes Salary & Pensions Securities Settlement Cards RTGS Cheques & ACH Legal West African Monetary Zone (WAMZ) Payment Systems Vision 2020 6 Supplier, Taxes, Salaries & Pensions Suppliers, Taxes, Salaries & Pensions Payments Initiative 3 of the initiatives with similar target audiences and execution approaches have been harmonized to become the NPSV 2020 Suppliers, Taxes, Salaries & Pension e-Payment initiative Focus of the Harmonised Initiative: The development and operation of an enduring framework for end-to-end electronic payment of Suppliers, Taxes, Salaries and Pensions Payment Systems Vision 2020 7 Supplier, Taxes, Salaries & Pensions SECTION 2: Overview of Suppliers, Taxes, Salaries & Pensions e-Payment Initiative Payment Systems Vision 2020 8 Suppliers, Taxes, Salaries & Pensions Payments Initiative Supplier, Taxes, Salaries & Pensions What is End-to-End electronic Payment? Straight through, electronic processing of a payer’s instructions to effect payment to a beneficiary’s bank account … right from the comfort of your office Payment Systems Vision 2020 9 Suppliers, Taxes, Salaries & Pensions Payments Initiative Supplier, Taxes, Salaries & Pensions End-to-End electronic Payment of Suppliers, Taxes, Salaries & Pensions Seamless, straight through, electronic processing and payment of ALL FORMS of Suppliers, Taxes, Salaries & Pensions directly into beneficiary bank accounts and electronic remittance of associated schedules with real time feedback and status monitoring of payments by public and private sector organisations in Nigeria … right from the comfort of your office Payment Systems Vision 2020 10 Suppliers, Taxes, Salaries & Pensions Payments Initiative e-Payment Initiative Scope: Supplier, Taxes, Salaries & Pensions All Public & Private Sector Organisations who need to pay: Suppliers: All organisations Taxes: All Organisations Salaries: Organisations with 50 staff & above Pensions: Organisations with 50 staff/pensioners & above *Contributory Pension & Pensioners Payment Systems Vision 2020 11 Supplier, Taxes, Salaries & Pensions SECTION 3: Complying with Suppliers, Taxes, Salaries & Pensions e-Payment Directive Payment Systems Vision 2020 12 Complying with the e-Payments Directive Supplier, Taxes, Salaries & Pensions CBN has worked with various stakeholders over the last couple of years to ensure adoption of e-Payment is as easy as A-B-C Payment Systems Vision 2020 13 Supplier, Taxes, Salaries & Pensions Payment Systems Vision 2020 14 Supplier, Taxes, Salaries & Pensions Complying with the e-Payments Directive Presidential Directive - January 01, 2009 Pilot Implementation (e-manual) – Manual Mandates & Schedules allowed Nationwide Stakeholders Engagement Full-fledged Implementation – No Manual Cheques, Mandates, or Schedules Compliance Monitoring Payment Systems Vision 2020 15 Complying with the e-Payments Directive Supplier, Taxes, Salaries & Pensions Simple Infrastructure Requirements – Computer/laptop/iPad/etc. – Internet or VPN Connectivity Payment Systems Vision 2020 16 CBN Approved e-Payment solution – What to look out for Approved by CBN Supplier, Taxes, Salaries & Pensions Available for use at customer premises Transparent Tariffs and charges Supports multi-bank operations Clear issues/dispute resolution processes Open to CBN for online monitoring & Supervision CBN will not recommend any e-Payment solution. Our concern is compliance of approved solutions with recommended standards. Payment Systems Vision 2020 17 CBN approved e-Payment solution - What to look out for 1. Comprehensive Functionality End-to-end processing from your office No CD, Flash disk or email transmission of data Approval Work-flow Supplier, Taxes, Salaries & Pensions Replicates your existing payment approval processes Account Details Validation Account details are tied to account owner/No Duplicate owners 2. Robust Security Role-Based security System Access based only user role Value-Based Security Supports Amount Approval limits Soft, Hard or Biometric token Payment Systems Vision 2020 Combination of: Unique User profile, Transaction Specific ID, Biometric Validation, etc. 18 CBN approved e-Payment solution - What to look out for 3. Reporting Audit Trail Supplier, Taxes, Salaries & Pensions Records of ALL activities of each user Unique Transaction Reference Each transaction must be uniquely identified Transactions Status Monitoring Status available to you at any time without calling your bank Notifications/Advice Send payment notice to beneficiary Historical Reports Payment Systems Vision 2020 Online Reports must be available on transactions for minimum 3 years 19 Supplier, Taxes, Salaries & Pensions SECTION 4: Stakeholders’ Roles & Responsibilities Payment Systems Vision 2020 20 Stakeholders’ Roles & Responsibilities Public & Private Sector Organisations Supplier, Taxes, Salaries & Pensions Suppliers/Employees/Pensioners/Labour Unions OAGF/States’ Accountant General FIRS/States Board of Internal Revenue Deposit Money Banks e-Payment Solution Providers PENCOM/Pension Fund Administrators/Custodians Professional Bodies/Audit, Tax, Consulting Firms Corporate Affairs Commission CBN Payment Systems Vision 2020 21 Supplier, Taxes, Salaries & Pensions SECTION 5: Responsibilities, Infractions & Sanctions Payment Systems Vision 2020 22 Infractions & Sanctions Supplier, Taxes, Salaries & Pensions Public & Private Sector Organisations S/ N 1 Action Compliance Infractions Sanctions • Adopt a CBN approved end-toend solution for e-payment of suppliers/taxes/salaries/pensions • Compliance charter submitted to CBN • Annual Report & Audit to indicate compliance with e-payment directive Use of manual/automanual system to pay taxes/salary/pensio n and suppliers Organization shall be charged N2000 per item of payment done using manual/automanual system 2 • Bear the cost of e-payments of Suppliers/taxes/salary/pension without passing it to the beneficiary. • Where any other arrangement exists it must be mutually agreed between the payer and beneficiary • Account/Finance officers to ensure beneficiaries receive actual amount due to them. Charging employees/ /pensioners/supplie rs for the cost of epayments Refund deducted fees to the beneficiary at twice the prevailing lending rate 3 Verify correctness of Bank Details submitted by Suppliers/Tax Agencies/employees/pensioners/ • Relate with banks/PSP to obtain accurate account details of beneficiaries Refusal to verify the correctness of a beneficiary’s bank details from their bankers Organization shall be liable for losses arising from payments made into a wrong account due to non-verification of submitted account details. Payment Systems Vision 2020 23 Infractions & Sanctions Beneficiaries (Employees/Pensioners/Suppliers/Tax Agencies) S/N Responsibility Supplier, Taxes, Salaries & Pensions 1 2 3 Compliance Verify that payments received from bank or employer is not in excess of the actual amount due to the beneficiary • Report any case of wrong OR multiple receipt of payments to the relevant payer/bank within 24 hours. • Where that is not achievable, the excess should be left untouched till it is retrieved by the payer who has been notified. Verify payments does not fall • Report any shortfall in short of the actual amount due payments received to the appropriate office within 24 hours Ensure taxes/salary/pension and supplier payments received are satisfactory Payment Systems Vision 2020 Infractions Sanctions • Refusal to report any payment received in excess of the actual amount due to the beneficiary within 24 hours • Beneficiary shall refund excess amount at twice the prevailing lending interest rate to the payer • Refusal to report any shortfall in payments received by beneficiary within 24 hours • Report any complaints • Refusal to report any to appropriate office in grievances or the organization and complaints to the CBN appropriate office in the organization and to the regulatory authorities 24 • Beneficiary shall be liable for damages suffered due to failure to report until report is made • Beneficiary shall be liable for damages suffered due to failure to report until report is made Infractions & Sanctions Deposit Money Banks Supplier, Taxes, Salaries & Pensions SN Responsibility 1 Ensure confidentiality of information of e-payment of taxes/salary/pension/suppliers Compliance Infractions Sanctions • Set up monitoring tools to report • Intentional or • DMBs shall be charged a any compromise of confidential unintentional exposure penalty of N10m for breach of confidentiality data in the system. Information of beneficiary’s esystem audit to ensure payment data to third compliance parties 2 Ensure beneficiaries open bank • Payments of account or e-purse with the bank taxes/salary/pension and (not applicable to corporate suppliers to be made into customers) beneficiary’s bank account or e-purse only (payment not allowed into 3rd party account) 3 Make Available/verify bank account details of tax agencies/employees/pensioners and suppliers at the request of the employers and other banks 4 Ensure e-payment of taxes/salary/pension and suppliers are achieved successfully within stipulated timeline Payment Systems Vision 2020 • Any payments not made directly into beneficiary’s bank account or e-purse • Bank shall be charged a penalty of N50,000.00 against each payment item for non-compliance • Verification to be made in line • Refusal to comply with • Bank shall be liable for with the KYC &KYB requirements the KYC &KYB losses arising from requirements when payments made into a verifying account wrong account due to details noncompliance with KYC & KYB requirements • Report any cases of failed • Refusal to report cases • Bank shall be charged transaction, incomplete of failed transaction, 25% of the total payment, incomplete payment, unsuccessful payments unsupplied/unreturned unsupplied/unreturned not reported. payments to the originator and payments to the beneficiary within 24 hours originator and beneficiary within 24 hours 25 Infractions & Sanctions e-Payment Solution Providers Supplier, Taxes, Salaries & Pensions SN Responsibility Compliance Infractions Sanctions 1 Ensure confidentiality of Set up monitoring tools to taxes/salary/pension/supplier e- report any compromise of payment confidential data in the system. Information system audit to ensure compliance Intentional or unintentional exposure of beneficiary’s e-payment data to third parties PSP shall be charged a penalty of N10m for breach of confidentiality 2 Ensure all payments made through the PSP systems agrees with payer’s mandate Make available/Provide epayment transaction statements available to paying organization Refusal to grant access or make e-payment transactions statements available PSP shall be charged a penalty of N50,000.00 per day for the period report is delayed to the CBN 3 Ensure the availability, integrity and security of the system and data processed Set up monitoring tools to report any compromise of secured data in the system. Information system audit to ensure compliance Intentional or unintentional exposure of beneficiary’s secured data to third parties 4 Ensure that all e-payments of taxes/salary/pension and suppliers are achieved successfully within stipulated time Report any cases of failed Refusal to report cases of transaction, incomplete failed transaction, payment, incomplete payment, unsupplied/unreturned unsupplied/unreturned payments to the originator and payments to the originator beneficiary within 24 hours and beneficiary within 24 hours Suspension of epayment processing by the PSP for 3 months and until data availability integrity & security are established with evidence of such PSP shall be charged 25% of the total unsuccessful payments not reported. Payment Systems Vision 2020 26 Infractions & Sanctions Supplier, Taxes, Salaries & Pensions Other stakeholders S/N Stakeholder Responsibility/Action 1 CBN 2 CAC 3 Professional Accounting /Audit/Tax firms and Associations OAGF/States Accountant General 4 5 PENCOM 6 FIRS/SBIR Payment Systems Vision 2020 Approve/ license qualified e-payment services providers Create awareness about e-payment and the e-payment initiatives Carry out oversight function over the DMBs and PSPs on compliance with the guideline on e-payment of taxes/salary/pension and supplier Communicate to organizations at the registration point that they are expected to disclose compliance with e-payment of taxes/salaries/pension/tender/supplier where such organization has 50 and above employees Communicate to members the new requirement Amend guidelines/reporting/disclosure of standards to recognize epayment Ensure their customers provide statement of compliance with epayment directives in their annual audited statements Ensure all Government payments are made through e-payment Issue Guidelines & Circular and ensure they are in compliance with the CBN guidelines Partner with the CBN and ensure that MDAs fully complied with the guidelines Ensure all remittances to PFAS/PFCs with associated electronic schedulers and payments to pensioners are done through e-payment Ensure payment/collection of all taxes are done through approved epayment solutions/platforms 27 Supplier, Taxes, Salaries & Pensions SECTION 6: Benefits of e-Payment of Suppliers, Taxes, Salaries & Pensions Payment Systems Vision 2020 28 Some Benefits of e-Payment Supplier, Taxes, Salaries & Pensions JAMES DANJUMA 12/12/2011 Robbers kill one, cart millions away from micro finance bank Dare devil robbers last weekend attacked a micro finance bank in Batsari Council Area of Katsina State, killing one person and carting away millions of naira. The stolen money, which was deposited earlier in the day, was for the payment of salaries of state workers in the area. Payment Systems Vision 2020 29 Some Benefits of e-Payment Safety of funds & lives Supplier, Taxes, Salaries & Pensions – No undue attention, bullion vans, security escorts, etc. Improved operational efficiency – Reduction in manual processes and associated errors Make Payments at anytime from anywhere – weekday/weekend/public holiday/day/night Monitoring of Transactions every step of the way – No need to call account officer or wait endlessly Comprehensive Payment Records Database – Tax Payers, Suppliers, Employees, Pensioners, etc. Payment Systems Vision 2020 30 Some Benefits of e-Payment Reduced cost of consummating transactions – Saves time, effort, stationery, stress, etc. Supplier, Taxes, Salaries & Pensions Improved transparency & accountability – Historical records of every single transaction Easily increase IGR – Effortless collection of different taxes & revenue You are in good company – Many public & private sector organisations have already embraced e-payment Promoted & Backed by Government – It’s nice to be in Government’s good books! Payment Systems Vision 2020 31 Supplier, Taxes, Salaries & Pensions SECTION 7: Implementation Time Table Payment Systems Vision 2020 32 Implementation Time Table Issuance of Guidelines by CBN Supplier, Taxes, Salaries & Pensions August 2010 Stakeholders Engagement & Awareness Campaign January to December 2011 Implementation Commencement January 2, 2012 Payment Systems Vision 2020 33 Supplier, Taxes, Salaries & Pensions SECTION 8: Next Steps Payment Systems Vision 2020 34 Next Steps Contact a CBN approved provider OR your bank Supplier, Taxes, Salaries & Pensions for an e-Payment solution TODAY Provide basic e-Payment infrastructure Activate selected e-Payment solution Train relevant staff on use of new system Commence use of your e-Payment system STOP manual cheques/mandates/schedules for payment of suppliers, taxes, salary & pension Endorse compliance charter & send copy to CBN Payment Systems Vision 2020 35 Supplier, Taxes, Salaries & Pensions Payment Systems Vision 2020 36 Supplier, Taxes, Salaries & Pensions SECTION 9: Summary Payment Systems Vision 2020 37 Summary Supplier, Taxes, Salaries & Pensions End-To-End Electronic Payment of Suppliers, Taxes, Salaries & Pension commences Nationwide on January 2, 2012 …BE PREPARED Payment Systems Vision 2020 38 For more Information Supplier, Taxes, Salaries & Pensions Primary Contact: Sam Okojere Email: scokojere@cbn.gov.ng Phone: 08037850757 Website: www.cenbank.gov.ng Payment Systems Vision 2020 39 Supplier, Taxes, Salaries & Pensions Payment Systems Vision 2020 40 Supplier, Taxes, Salaries & Pensions Payment Systems Vision 2020 41