The Corporation of the
Town of Amherstburg
CAO Office
COUNCIL ORIENTATION
CAO Office
Council Orientation
CAO
Giovanni (John) Miceli
Executive Assistant to the
CAO
Manager; Municipal
Governance
Manager; Human
Resources
Dawn Morencie
Paula Parker
Michelle Rose
Kiosk
Customer Service Staff
(PT)
Carol Pare
Administrative Assistant
(PT)
Human Resources
Coordinator
Tammy Fowkes
Sabrina Bilyk
Payroll Clerk
TBD
CAO Office
Council Orientation
2
Overview: CAO Office
Chief Administrative
Officer
Communication of Municipal
operations to Council
Executive Assistant
to the CAO
Calendar management
and scheduling
Municipal
Governance
Human Resources
Co-ordination of Council
Services and Advisory
Committees of Council.
All statutory duties of the
Municipal Act and other
related acts, ie: AODA,
Drainage Act, etc.
Recruitment/Staffing
Orientation
Facilitate implementation of all
policies and procedures
Correspondence
Records Management –
custodian of all municipal
official records
Compensation and Benefits
Administration
Oversee all Municipal
administration
Coordination of Senior
Management Team (SMT)
meetings
Municipal Freedom of
Information and
Protection of Privacy Act
(MFIPPA) Co-ordinator
Health & Safety
Budgeting
Responsible for Municipal
Elections – as per the
Municipal Elections Act
Corporate Training
Insurance and Risk
Management
Program/Litigation
Matters
Job Evaluation, and Pay Equity
Oversee all Municipal
operations
Ensure appropriate staffing
levels are in place
CAO Office
Customer service
Labour Relations
Performance Appraisals
Payroll
Council Orientation
3
CAO
Giovanni (John) Miceli
Executive Assistant to the
CAO
Manager; Municipal
Governance
Manager; Human
Resources
Dawn Morencie
Paula Parker
Michelle Rose
Kiosk
Customer Service Staff
(PT)
Carol Pare
Administrative Assistant
(PT)
Human Resources
Coordinator
Tammy Fowkes
Sabrina Bilyk
Payroll Clerk
TBD
CAO Office
Council Orientation
4
ORGANIZATIONAL STRUCTURE
The CAO office is comprised of:
• Chief Administrative Officer
• Manager of Municipal Governance
• Manager of Human Resources
CAO Office
Council Orientation
5
CORE DUTIES
Chief Administrative Office (CAO)
o As outlined in the Municipal Act, 2001 section 229:
 (a) exercising general control and management of the affairs of the
municipality for the purpose of ensuring the efficient and effective
operation of the municipality
o As outlined in By-Law 2014-94:
 The Chief Administrative Officer, subject to the control of and
responsibility to the Mayor and Council, shall have general supervision
and oversight of all departments and officials under control of Council;
 The Chief Administrative Officer shall have full control and direction of
all Municipality of Town of Amherstburg employees;
 The Chief Administrative Officer shall advise Council and direct staff in
accordance with all applicable policies , rules, professional standards,
regulations and legislation.
CAO Office
Council Orientation
6
CAO
Giovanni (John) Miceli
Executive Assistant to the
CAO
Manager; Municipal
Governance
Manager; Human
Resources
Dawn Morencie
Paula Parker
Michelle Rose
Kiosk
Customer Service Staff
(PT)
Carol Pare
Administrative Assistant
(PT)
Human Resources
Coordinator
Tammy Fowkes
Sabrina Bilyk
Payroll Clerk
TBD
CAO Office
Council Orientation
7
CORE DUTIES
Executive Assistant to the CAO
o Calendar management and scheduling for the Chief Administrative
Officer and the Mayor;
o Receive, develop and respond to correspondence and emails received
by the CAO office;
o Preparation of Senior Management Team meeting agenda and minutes;
o Assist in the development and tracking of the budget;
o Coordinate the part-time Customer Service staff, including scheduling and
training;
o Other duties as assigned
CAO Office
Council Orientation
8
CAO
Giovanni (John) Miceli
Executive Assistant to the
CAO
Manager; Municipal
Governance
Manager; Human
Resources
Dawn Morencie
Paula Parker
Michelle Rose
Kiosk
Customer Service Staff
(PT)
Carol Pare
Administrative Assistant
(PT)
Human Resources
Coordinator
Tammy Fowkes
Sabrina Bilyk
Payroll Clerk
Heike Shelson
CAO Office
Council Orientation
9
ORGANIZATIONAL STRUCTURE
Municipal Governance
As outlined in the Municipal Act, 2001, S.O., section
228(1):
a) To record, without note of comment, all resolutions,
decisions and other proceedings for Council;
b) If required by any member present at a vote, to
record name and vote of every member voting on
any matter or question;
c) To keep the originals or copies of all by-laws and of all
minutes of the proceedings of the Council;
d) To perform the other duties under this Act or under
any other Act;
e) To perform other such duties as assigned by the
municipality.
CAO Office
Council Orientation
10
CORE DUTIES
o
o
o
o
o
o
o
o
o
Coordination of Council Services
Coordination of Advisory Committees of Council
Coordination of Grants to Community Groups
AODA Compliance Reports
Records Management – custodian of all municipal
official records
Municipal Freedom of Information and Protection of
Privacy Act (MFIPPA) Coordinator
Municipal Elections – as set out by the Municipal
Elections Act, 1996, S.O.
Maintain budget for Clerks/Council/Committees
Commissioner of Oaths
CAO Office
Council Orientation
11
CORE DUTIES
Insurance - Provider – BFL Canada
o Coverage
o Municipal Liability
o Personal Property
o Automobile
o Volunteer Firefighters Life/Accident Benefit
Insurance
Risk Management/Litigation
o Claims Management
o In-house vs. Adjuster investigation
o Subrogation
o Mitigation
o Incident Management
o Personal Property Management
o Fleet Management
o Town/Insurance litigations
CAO Office
Council Orientation
12
CAO
Giovanni (John) Miceli
Executive Assistant to the
CAO
Manager; Municipal
Governance
Manager; Human
Resources
Dawn Morencie
Paula Parker
Michelle Rose
Kiosk
Customer Service Staff
(PT)
Carol Pare
Administrative Assistant
(PT)
Human Resources
Coordinator
Tammy Fowkes
Sabrina Bilyk
Payroll Clerk
TBD
CAO Office
Council Orientation
13
ORGANIZATIONAL STRUCTURE
Human Resources is comprised of:
• Manager of Human Resources
• Human Resources Coordinator
• Payroll Clerk
CAO Office
Council Orientation
14
CORE DUTIES
Recruitment/Staffing
o 65 FTE positions
•
•
•
•
25 Management
5 Non-Union/Non-Management
32 Union
3 Firefighters
o 24 PTE positions
•
•
Organizational and Succession Planning
o In collaboration with CAO
Co-op and Intern Programs
o GECDSB/WECDSB/U of W
3 Non-Union
21 Union
o 30 Casuals
•
•
17 Program Instruction
13 Food & Beverage Service
o 34 FTE Police
o 63 Paid on-call volunteer Firefighters
Total positions: 215
CAO Office
Council Orientation
15
CORE DUTIES
Orientation
o Health & Safety
• Compliancy with MOL
o Policy Overview
• AODA
• Violence and Harassment
• WHMIS
o Young Workers
o Job Specific
CAO Office
Council Orientation
16
CORE DUTIES
Compensation
o Salary Administration Policy
o Collective Agreement Schedule A
Benefits Administration
o OMERS
o Sunlife
o Green Shield
o Employee Assistance Program (EAP)
CAO Office
Council Orientation
17
CORE DUTIES
Health & Safety
o Health & Safety Policy
o Joint Occupational Health & Safety Committee
o Compliant with Ministry of Labour
Workplace Wellness
o Gord Smith Bronze Level 1 Award
o Employee Recognition
Community Involvement
o United Way, CAS, Mission
CAO Office
Council Orientation
18
CORE DUTIES
Labour Relations
o International Brotherhood of Electrical Workers (IBEW) Local
636
o Inside/Outside
o 32 FTE, 20 PTE
o The Professional Firefighters Association
o Uniform – Amherstburg Police Association
CAO Office
Council Orientation
19
CORE DUTIES
Corporate Training
Aviary Group
o Management
• Interpersonal Communication
• Conflict Resolution and Coaching
• Working Collaboratively in a Team Environment
through Changing Times
• Stress Solutions
• Team Building Management
o Union
• Customer Service from the Inside Out
CAO Office
Council Orientation
20
CORE DUTIES
Performance Appraisals
o Semi-Annual
o Evaluation Tool
o Tied to Salary Administration Policy
o Union
CAO Office
Council Orientation
21
CORE DUTIES
Job Evaluation/Pay Equity
o Annual
o CAO approves the process
CAO Office
Council Orientation
22
CORE DUTIES
Policy Development
o 43 HR Policies
o Policy Review
o Council Approval
CAO Office
Council Orientation
23
CORE DUTIES
Payroll
o Weekly payroll
o Employee Accruals
o Benefits administration for active/retired staff
o OMERS
o Year-end processes
CAO Office
Council Orientation
24
MOVING FORWARD/GOALS FOR 2015
o
o
o
o
o
o
o
HR Policy Review
PDA Completion
Contract Negotiations
Ergonomics Workshop – pending budget approval
HR Downloads – pending budget approval
Corporate Training – pending budget approval
Workplace Wellness
CAO Office
Council Orientation
25