© Mill Beck Consulting 2014 MEASURING THE VALUE BEHIND YOUR PPM SYSTEM Build, Measure & Deliver 1 Speakers 2 Mark Woodward Director Mill Beck Consulting Rebecca Leadbitter Sales Director Sciforma Agenda 3 Introduction The Business Case Building the business case Delivery considerations Measuring the results PPM Capability for end-users © Mill Beck Consulting 2014 Sciforma 4 1980 : USA / PSN 1986 : Europe 2003 : PSNext 2013 : Sciforma 6.0 150 employees / 30M$ 500 000 users worldwide 1000 customers Publisher, consultancy, training, support © Mill Beck Consulting 2014 Sciforma functional scope 5 6 Building the Business Case © Mill Beck Consulting 2014 Business Case 7 “A business case is a contract between the sponsors of an initiative and the organisation – give us these resources and we will deliver these benefits.” Explicit attention to benefits Define Achieve Prove © Mill Beck Consulting 2014 Efficiency gains Reduced time in capturing information Timesheets Status Risks, issues, etc. Less time reconciling conflicting documents Ease of generating reports Consistency across reporting © Mill Beck Consulting 2014 Operational Reasons Drive a project culture change Free up PM/PMO time for added value Distributed locations Large or growing portfolios © Mill Beck Consulting 2014 Strategic Support Projects and programmes deliver strategic change Absorb large amounts of capital and resource Ability to view and analyse status and performance of initiatives is critical © Mill Beck Consulting 2014 Benefits 11 Must make sense to the decision makers and be measurable Strategic managers • Will be looking for guaranteed delivery Delivery managers • Will be looking for control and visibility Finance and governance • Cost control • Visibility, early warnings 12 Delivery Considerations © Mill Beck Consulting 2014 It’s a Change Initiative Are you targeting Outputs? Behaviours? Values? New policies? Need for organisational structure changes? New job/role descriptions? Don’t forget to include time and effort for communication, training 14 Measure the benefits © Mill Beck Consulting 2014 Get the measure of measures 15 Units How is it measured? Baselines Targets and tolerances When to start, when to stop Transition Performance 18 16 14 12 10 8 6 4 2 0 Oct Nov Dec Jan Honeymoon © Mill Beck Consulting 2014 Feb Mar Apr Jun Jul Aug Ramp-up Intermediate targets Possible Measures 16 Efficiency Operational Strategic Time reporting Immediacy of reports Improved project delivery Data entry Frequency of projects in amber/red No. of benefits successfully realised Report generation Recovery time for troubled projects Value of benefits realised Projects going over budget/time © Mill Beck Consulting 2014 17 PPM Capability for end users © Mill Beck Consulting 2014 Strategic managers • Will be looking for guaranteed delivery 18 Live project health across the portfolio Are projects aligned with company strategy? Quick identification of pinch points Ability to stop the wrong projects Portfolio Manager Project health check 19 Where are the pinch points? 20 Delivery managers • Will be looking for control and visibility 21 Ease of generating portfolio reports. Ease of project assurance activities. Consistent project processes. PMO Portfolio shift 22 Delivery managers • Will be looking for control and visibility 23 Time / Financial impacts PMO Project initialisation Align the 2 systems projects = 400 hours= 6400 hours Time impact : 1 2 person people xx 42 hours hours ×× 100 16 weeks x 100 projects Financial impact : £350 daily rate x 400 hrs + 6400 hrs/7.5 hrs per day = £317 333 Delivery managers • Will be looking for control and visibility 24 Ability to provide timely status reports Is project on target (time, cost, effort)? Real time project progress Real time consolidated budget reports Project Manager Real time project financials 25 Delivery managers • Will be looking for control and visibility 26 Project Manager Time / Financial impacts Preparing Time Entry the status report Time person x 2 xhours x 16 weeks × 100 projects = 3200 hours Time impact impact :: 1 300 people 15 minutes × 48 weeks = 3600 hours Financial Financial impact impact :: £350 £350 daily daily rate rate xx 3200 3600 hrs/7.5 hrs/7.5 hrs hrs per per day day = = £149,333 £168,000 Delivery managers • Will be looking for control and visibility 27 Control over supply & demand Quickly identify teams under and over capacity allowing quick decision making Resource Manager Identify under / over capacity 28 Delivery managers • Will be looking for control and visibility 29 Time / Financial impacts Resource Manager Schedule Synchronisation Time impact : 2 people x 30 minutes × 16 weeks x 100 projects = 1600 hours Financial impact : £350 daily rate x 1600 hrs/7.5 hrs per day = £74,666 Finance & governance • Cost control • Visibility, early warnings 30 Cost Control Earned Value Management Aggregation of all project costs Workflow to enforce decision gates Earned Value reporting 31 Enforce decision gates 32 33 Conclusion © Mill Beck Consulting 2014 Any Questions? 34 Mark Woodward Mill Beck Consulting Limited Rebecca Leadbitter Sciforma +44 (0)7788 414553 +44 (0)203 147 4723 mark@millbeckconsulting.co.uk www.millbeckconsulting.co.uk rleadbitter@sciforma.co.uk www.sciforma.co.uk © Mill Beck Consulting 2014