Resource Consumption Accounting: Manager Focused Management Accounting Larry R. White, CMA, CFM, CPA, CGFM Executive Director, Resource Consumption Accounting Institute National Chairman of the IMA Board, 2004-2005 1 Agenda • Resource Consumption Accounting I: Manager Focused Managerial Costing – Introduction to RCA – Management Accounting with a Manager Focus – Principles and Concepts for a Manager Focus • Resource Consumption Accounting II: Modeling and Applications – Overview of RCA Modeling – Applications & Case Results – Options for supporting technology 2 Enterprise Financial Management Tax Accounting Financial Accounting Source data capture (transactions) Managerial Accounting Non-financial data capture Cost Measurement Cost Accounting External financial Reporting e.g. GAAP, IFRS Performance Evaluation & Analysis For example: • Assessment of current strategy & plans • Integrated cost/operational performance measures (e.g. cost variance, capacity measurement, process efficiency etc) • Profitability reporting • Process analysis • Learning & corrective actions •Costs of goods sold •Inventory valuation The Domain of Costing Historical Lower Value-added to managerial decisions Planning & Decision Support For example: • Fully absorbed and incremental costing • Adaptive operation & cost based planning, budgeting & forecasting • What-if analysis & planning • Product, process, channel, & customer strategic adaptations • Enterprise optimization (e.g. make vs. buy, outsource etc) Predictive Higher RCA Recognition Activity Based Costing Traditional Standard Costing 4 Resource Consumption Accounting • RCA Inherits Core Principles from German Cost Management (GPK) – Well Developed Standard Costing System – Practiced since the Late 1940’s – Principles used in 3,000+ Companies Capacity Analysis and Management Process Analysis and Management RCA • RCA Integrates – Activity-based Costing and Throughput Concepts • RCA Creates an Integrated Economic Model of Operations for Decision Making – – – – Enterprise Optimization Internal Manager focused Principle Based Superior Marginal Analytics Resource view Advantages GPK CapacityFocused Process view Advantages ABC ActivityFocused 5 • Resource Consumption Accounting I: Manager Focused Managerial Costing – Introduction to RCA – Management Accounting with a Manager Focus – Principles and Concepts for a Manager Focus 6 What is Enterprise Optimization? • To Maximize Revenue or Mission Outcomes • To Minimize Cost or Redeploy Resources Decisions On: • Use of Existing Resources and Capabilities • Incremental Changes to existing Resources • Major Changes to existing Resources 7 What is Management Accounting’s Contribution to Enterprise Optimization? • Decision Support, Planning and Control Over the Value Creating Operations of the Firm By doing what? • Modeling… the Organization’s Operations & Costs 8 What Causes Costs? Resources (also creates any revenues!) Resource Pool Proportional OUTPUT Fixed Organizational Element (Support or Production) Material/Commodity Labor Equipment Operating Budget Another Resource Pool (s) Or Final Product/Service Material Services (Reflecting Resources Applied) Resource Quantities Drive Monetary Quantities 9 More Realistic Resource Flows Resource Pool A Resource Pool E Resource Pool B Final Output 1 Final Output 2 Resource Pool F Final Output 3 Resource Pool C Resource Pool G Final Output 4 Resource Pool D Resource Pool H 10 What Are the Primary Characteristics of Resources? • Capability – Quality or Qualitative Characteristics • Capacity – Quantity They Provide • Consumption/Cost – Consumption/Cost Structure – Consumption/Cost Behavior 11 How Do We Define Capacity? • Productive • Non-Productive • Idle/Excess Questions: • Who is Responsible for Idle & Excess Capacity? • What can Allocations of Idle & Excess Capacity Do to Costs? 12 Cost Concepts Operational Decision Support Opportunity Cost Fixed Variable Avoidable Unavoidable “Relevant Range” Which Cost Concept Must Form the Basis for Cost Modeling? Can be Modeled Basis for Action Divisibility of Resource Information 13 What Constitutes an Effective Model of Operations & Costs? 14 IMA Managerial Costing Conceptual Framework Task Force • Resource Consumption Accounting I: Manager Focused Managerial Costing – Introduction to RCA – Management Accounting with a Manager Focus – Principles and Concepts for a Manager Focus 15 What Constitutes an Effective Model of Operations & Costs? 16 What Constitutes an Effective Model of Operations & Costs? 17 Principle: Causality Optimization Thinking: For a Given Outcome Understand the Cause For A Decision Alternative Understand the Effect Cost must reflect the resource flows or consumption to be logical and useful for decision making and control. 18 Causal Relationships • Strong Form - Consumption relationship can be quantified • Weak Form – Consumption relationship exists, but cannot be quantified – Examples: Excess Capacity, CEO & personal staff, Public Relations • Attributable Cost – Costs of an output that could be eliminated if that output were discontinued and resources were reduced accordingly. 19 RCA Structure Structure RCA for Marginal Costing Quantitative Definition of Material Causal Relationships Support/Secondary Resource Pools Support/Secondary Activities Primary Resource Pools Weak Causal Relationship Primary Activities Product/Service Objects Result Segments 20 Concept: Responsiveness Insights into the Nature of Cost & Consumption Proportional Inputs Inputs & their $’s Fixed Inputs An Output Proportional Inputs Inputs & their $’s Product A Inputs & their $’s Proportional Inputs Fixed Inputs An Output Product B An Output Service 2 Service 1 Inputs & their $’s Fixed Inputs Proportional Inputs Fixed Inputs An Output Service 3 Inputs & their $’s Proportional Inputs Fixed Inputs An Output Variability Product A Responsiveness Product B Inputs Inputs Product B Product A Output Service 1 Service 2 Output Service 3 $’s Change in Total $’s Due to a Change in Total Volume Service 2 Service 1 Variable Cost Inputs Inputs Service 3 Inputs Fixed Cost Output Output Output Total Volume Traditional Principle of Variability: Total Cost to Total Volume Responsiveness 22 Examples of RCA Multi-Level P&L Examples of RCA Multi-Level P&L Examples of RCA Multi-Level P&L Costing Continuum/Levels of Maturity Predictive: Demand Planning Driven with Capacity Sensitivity Descriptive: Expense Tracking, Cost Reporting and Consumption Rates Bookkeeping 1 Blind No marginal insights No Marginal Insight Process/ lean accounting 2 Process Visibility Limited process marginal insights Direct cost to outputs 3 Add indirect costs 4 Output Visibility Output Visibility Direct cost marginal insights All output cost marginal insights Individual std costs, project & job costing 5 Explicit Outputs Output specific marginal insights Push activitybased costing (ABC), Product costs 6 Explicit Indirect Costs Explicit output marginal insights Level 6 with customer & channel profitability reporting; Cost-toserve 7 Customer Demand Sensitive Add customer & channel marginal insights Marginal Insight Awareness Unused capacity costs (estimated) 8 (ABRP); forecast driver quantities X std unit rates, driverbased budgeting 9 Unused Pull ABC Capacity Resource Aware Planning Common fixed costs begin to be isolated Increased ability to isolate common fixed costs (TDABC); forecast driver quantities X std unit rates; direct cost focus; repetitive work conditions 10 Timedriven ABC Increased ability to isolate common fixed costs Attributable costs on all objects, blends activity and direct resource charges, consumes activities back to resources 11 R C A Explicit resource cost object, supplybased denominator, strong & weak forms of causality catered for Finite systems modeling 12 Simulation No change Detailed 26 Marginal Insights Concept: Work Insights into Process Effectiveness Without the Work Principle: Product 123 Inputs: Resource Pool A Planned Output: 1,000 Hrs Actual Output: 1,100 Hrs Pool A 1,100 Hrs Using the Work Principle: Resource Pool A Planned Output: 1,000 Hrs Actual Output: 1,100 Hrs Setups Product 123 Inputs: Setups (Qty 10) 300 Hrs Run Machine 800 Hrs Run Machine 27 Integrated Data Orientation Traditional Practice Integrated Data Value Chain Integration Source Document: Goods Receipt Source Document: Goods Receipt Source Goods Receipt Raw Material xxx kgs Qty Document: For Raw Material A123 Source Goods Receipt Raw Material xxx kgs Qty Document: For Raw Material A123 xx.xx Item$’s Raw Material Qty $Amount xx.xx Item$’s Raw Material Qty $Amount Material A123 xx kgs $yy.yy Material A123 xx kgs $yy.yy Quantity Flows Quantity Flows Value Flows Value Flows 28 For Enterprise Optimization RCA Provides: • Operational View of Organization • Fixed and Proportional Nature of Cost - Costs are Better Understood, - Responsibility for Costs is Clearer • Multi-level and Multi-dimensional Contribution Margin / Profitability Reporting • Capacity Utilization Information • Planning, Forecasting, and Simulation - Model is Reversible/Invertible for Calculations 29 Resource Consumption Accounting: Modeling and Applications Larry R. White, CMA, CFM, CPA, CGFM Executive Director, Resource Consumption Accounting Institute National Chairman of the IMA Board, 2004-2005 30 • Resource Consumption Accounting II: Modeling and Applications – Overview of RCA Modeling – Applications & Results – Options for supporting technology 31 Operational & Financial Alignment Operational View Financial View Resource/Resource Pools Intermediate Outputs Processes/Value Streams Products/Services Real Time Action Oriented Internally Focused FR Time Report Oriented Externally Focused RCA Modeling Traditional Standard Costing Indirect 1 Indirect 2 Direct Product P&L 33 RCA Modeling Indirect 1 Standard Costing Indirect 1 Activity Based Costing Indirect 2 Indirect 2 Direct Product P&L Direct Activity 1 Activity 2 Product P&L 34 RCA Modeling RCA Standard Costing ABC Indirect 1 Indirect 1 Indirect 1 Indirect 2 Indirect 2 Indirect 2 Direct Product Direct Direct Activity 1 Non-causal Costs Activity 1 Activity 2 Product Product P&L P&L P&L 35 RCA Storyboard RCA Storyboard RCA Storyboard S: Ancillary Production Equipment S: Plant Engineering and Maintenance S: Administration Human Resources & Accounting Perform HR RP: Dryer (Hours) Capacity: 100 Output Qty: 100 RP: Chiller (Hours) Capacity: 50,000 Output Qty: 50,000 RP: Plant Maintenance (Maint. Labor) Capacity: 30,000 Output Qty: 30,000 RP: Admin Labor (Labor hours) Capacity: 17,000 Output Qty: 17,000 Perform Accting Legend S-Support P- Production Perform Admin P: Extrusion Line RP: Extrusion Labor (Labor hours) Capacity; 32,000 Output Qty: 30,000 RP: Extrusion Machine1 (Machine hours) Capacity; 17,520 Output Qty: 10,000 Department S: Quality Assurance RP: QA Labor (Labor hours) Capacity: 14,000 Output Qty: 14,000 QA Testing Resource Pool Abbreviated RP Activity Product Returns Manufacturing Costs Product Support Cost Product P&L Plant P&L Noncausal Costs 38 RCA Information Plant Maintenance Resource Pool Output Measure: Maintenance Labor Hour Output Quantity: 20,000 Hours Primary Costs Fixed Proportional Technician Wages $ - $ 600,000 Supervisor Salary $ 80,000 $ General Material $ 12,000 $ Depreciation: Shop Equipment $ 50,000 $ $ 142,000 $ 700,000 $ 6,000 $ 24,000 $ $ 1,100 500 $ $ 10,000 $ 7,600 $ 34,000 $ 149,600 $ 734,000 100,000 - Secondary Costs Resource Pool Output Utilities MW-Hrs Activity/Process Driver HR: Benefits Adjustments Purchase: Gen Materials # Adjusts # PO's Fixed Qty Prop Qty 40 160 Fixed Qty Prop Qty 22 10 0 200 Total Resource Pool Costs Unit Cost Rates (/20,000 Hrs) 7.48 36.70 39 The RCA Modeling Approach 1. Model the resources, their capacity, and where they are consumed 2. Model the quantities of resources consumed, and the nature of that consumption • Nature = Fixed or Proportional 3. Model the costs that flow with the quantities and the nature of the consumption 40 Step 1: Model Resources, Capacities, and Consumption Path Direct Materials Capacity Unlimited Plant Labor Capacity 240 Hrs Plant Maintenance Capacity 240 Hrs Finished Product Idle Plant & Maintenance Labor Training Corporate Headquarters HQ Reporting 41 Step 2: Model Consumption Rates and Nature Proportional Fixed Direct Materials Capacity Unlimited Capacity 240 Hrs 4 hrs. per unit Plant Labor Capacity 240 Hrs 2 hrs. per unit Plant Maintenance 1 lbs. per unit Finished Product 30 hrs. per month 80 hrs. per month Calculated based on production 80 hrs. per month Corporate Headquarters 80 hrs. per Month Idle Plant & Maintenance Labor Training HQ Reporting 42 Step 3 Add Costs and Flow with Resource Quantities Proportional Fixed Direct Materials Capacity Unlimited $10 per unit 1 lbs. per unit $200 4 hrs. per unit Plant Labor Capacity 240 Hrs $0.83 per hr 30 hrs. per month $300 2 hrs. per unit $1.25 per hr 80 hrs. per month Plant Maintenance Capacity 240 Hrs Corporate Headquarters Finished Product Materials xx Proportional Cost xx Fixed Cost xx Calculated based on production Idle Plant & Maintenance Labor 80 hrs. per month Training 80 hrs. per Month Idle Labor Fixed-Training xx xx HQ Reporting Fixed–HQ Reporting xx 43 MANAGERIAL ACCOUNTING – MULTI-LEVEL P&L Proportional Cost Fixed Cost Direct Materials Capacity Unlimited $10 per unit 1 lbs. per unit $200 4 hrs. per unit Plant Labor Capacity 240 Hrs $0.83 per unit 30 hrs. per month $300 2 hrs. per unit $1.25 per unit 80 hrs. per month Plant Maintenance Capacity 240 Hrs Calculated based on production Product P&L Revenue Materials xx Proportional Cost xx Fixed Cost xx Product Margin Corporate Headquarters 80 hrs. per Month xx Plant P&L Idle Labor xx Fixed - Training xx Plant Margin 80 hrs. per month xx xx Corporate P&L Fixed HQ Reporting Corporate Margin xx xx 44 • Resource Consumption Accounting II: Modeling and Applications – Overview of RCA Modeling – Applications & Results – Options for supporting technology 45 Plastic Film Extrusion Pre-RCA Issues Product costs fluctuated based on unrelated changes in volume and mix Products manufactured on newer machines receive greater cost allocations even if the products were identical Old machines were fully utilized and new machines underutilized Sales reps lowered selling prices (non-strategically) to increase volume in an effort to decrease allocated cost per unit and thus ‘improve’ their margin RCA Results Product cost is stable even if machine is replaced by a new one Allocated fixed cost changes due to volume and mix resolved Machine utilization issues resolved by cost depreciation Margin manipulation eliminated; in fact, it was shown that Standard Costing overstates fixed costs. 46 Semi-conductor Business • Product Pricing – Life cycle product pricing vs. short-term product pricing – Because equipment is old (fully depreciated) RCA provided a window on the long-term profitability of product decisions • Cost Attribution – Proper attribution of common fixed costs to market segments e.g., machine excess/idle capacity to a product group – The gross margin of the product group reduced by 63% • Batch Sizes – Understand the effect of smaller batch sizes on profitability – Normal batch = 24; most often manufactured small batch product had a 22% drop in gross margin at batch = 12 • Product Mix – Understand factory bottlenecks for different volume and mix – Know how the bottleneck moves for a given volume and mix – Simulations pointed to two potential bottlenecks 47 Automotive OEM Business Scenario A green-field automotive original equipment manufacturer (OEM) Acquired their way into the automotive business by buying the rights to make and re-badge a model from another OEM Large SAP implementation The need to integrate highly automated support areas (e.g., automated storage and retrieval warehouse) into the costing model RCA Cost Model Significant royalty costing at various levels in the BOM The ability to run the cost model from resources through to products and sales (i.e., typical costing) or to run the model backwards from projected sales volumes to resource demand Effective capacity management a primary objective also for support areas 48 Cormatech – MESA Metrics Challenge • Real time dashboard of key KPI’s allows for quicker reaction to out of range operations performance • Focus is on KPI’s that are financial drivers • Can drill down to financial detail • Retail time target spending, must continue to work to get timely actual financial data • Can simulate financial impact of changes to operations KPI’s Sample Data / Illustration Only Deliver innovative products and services that improve air quality and maximize stakeholder value Multiple users have different needs for looking at the data - Ease of use is the key to adoption of this application. Home Financial Perspective Customer Perspective Internal Processes Learning & Growth This Balanced Scorecard summarizes Key Performance Indicators from several critical systems of Cormetech. Select a Perspective to drill through the detailed analysis. Sample Data / Illustration Only Home Financial Perspective All Facilities Customer Perspective Internal Processes Facility 1 Learning & Growth Facility 2 Total Costs Analysis Quick and clear understanding of Financial Perspective trends, drives correct problem recognition June 2011 Drill-Down Sample Data / Illustration Only Home Financial Perspective All Facilities Customer Perspective Internal Processes Facility 1 Learning & Growth Facility 2 Total Costs Analysis Drill-downs enable quick detailed analysis with icons: the forming line and extruder need further analysis Financial Perspective June 2011 Detail s Sample Data / Illustration Only Home Financial Perspective All Facilities Customer Perspective Internal Processes Facility 1 Learning & Growth Facility 2 Cost Center Analysis / Extruder In this case actual maintenance costs are higher than target, so this is where investigation would start. (Variance is based on a percentage range over target) Financial Perspective Sample Data / Illustration Only Home Financial Perspective Customer Perspective Internal Processes All Facilities Facility 1 Learning & Growth Facility 2 Customer Profitability Analysis by Project Combining revenue and costs allows Customer Perspective decisions based on profitability. Can Customer Perspective also drill down to a customer by customer basis. Sample Data / Illustration Only Home Financial Perspective Customer Perspective Internal Processes Product Composition Production Product Composition / Product A Internal Processes 70 % The single shared model gives common understanding of product line performance for all users (product managers, engineers, etc.) Learning & Growth Sample Data / Illustration Only Home Financial Perspective Customer Perspective Internal Processes Product Composition Learning & Growth Production Production Efficiency / Product A Internal Processes Managers can simulate the impact of future decisions using (+/- icons). Very helpful in forecasting. Sample Data / Illustration Only Home Financial Perspective Customer Perspective Internal Processes Product Composition Learning & Growth Production Production Efficiency / Product A Internal Processes Drill-through shows daily trends with more detail several days with different production output. Again ,can simulate changes using +/- icons • Resource Consumption Accounting II: Modeling and Applications – Overview of RCA Modeling – Applications & Results – Options for supporting technology 58 Technology Options Large ERP Involved in Research and Development of RCA Best of Breed Management Accounting Suite of Products Intended to Bolt onto Medium and Large ERPs Business Intelligence (BI/BW) An Open-source Business Intelligence Application that Runs on Excel 59 RCA Institute Objectives • Improve Management Accounting Knowledge and Practice – Focus on Decision Support for Enterprise Optimization • Build A Highly Structured and Disciplined RCA Community – Create Standard Body of Knowledge and Standards of Practice – Initial Objective is 150-200 Highly Skilled Practitioners (The Tipping Point) – Provide A Professional Structure that Minimizes Risk to RCA Adopters 60 RCA Support & Quality Assurance • Institute Membership – Corporate & Individual • Certification – Specialist, Practitioner, Master – Software Products • Adopter Exploratory Workshops – Customized Workshops applying RCA to an organization • Implementation Review/Assurance – Support Adopting Organizations & Practitioner Expertise • Adopter Internal Use Reviews – Evaluations of An Organization’s Effectiveness Using and Maintaining RCA 61 www.RCAInstitute.org lwhite@rcainstitute.org 757 288 6082 62